M&OB Final

Time management tips for new managers include the following:

1. Keep a to do list 2. Use ABCD system to prioritize tasks 3. Schedule your work day 4. Do one thing at a time

Which of the following organizations would be most likely to use bosslessness effectively?

A software design organization whose employees frequently work from home

Conformist

Actively participates but does not think critically

Jennifer Baum is a motherly boss—she is always willing to listen when her employees have a problem. High need for...

Affiliation

Transformative leadership

Charismatic and offer vision

Rick is a student at Capstone College. He developed a schedule that he thought would let him spend the minimum amount of time studying while still getting good grades. Rick is following his schedule, but he's not getting the grades he hoped he would get. What is the best way to describe Rick's approach to studying?

Effective but not efficient

These managers are responsible for guiding and coaching the employees who actually do the work of the organization.

First line managers

Mary Celeste Barnes owns Blackberry Farms and Blackberry Mountain, resorts in Tennessee. Now she is opening The Valley, a new leisure park. As a result, her strategy for the next few months will focus on finding the right people to work at her new property. Which of the following HR functions should she focus on?

Forecasting

A CEO is considering whether to invest in developing leadership capabilities in its managers. To make this determination, which of the following should the CEO take into account?

How leaders behave has a major impact on employee performance.

People who are high on Machiavellianism do not do well:

In jobs that are highly structured

What roles are critical for managers of a non for profit organization

Leader, spokesperson, and resource allocator,

What managerial work is this: Blake Mycoskie, founder of Toms, encourages social entrepreneurship through the company's slogan "One for One."

Leading

Recent research found that both male and female managers across five different countries reported that they_________enjoy activities such as leading others, networking, and leading innovation.

Most

Mechanist structure

Narrow spans of management ensure that employees operate efficiently. Centralized decision making allows the organization to place tighter controls on the way work is done and, in the process, achieve economies of scale.

What managerial work is this: A construction project manager from Iron Horse Construction uses a team of experts to design the development of a new property on the top of a very steep ridge. The team includes geotechnical consultants, erosion control specialists, and contractors.

Organizing

What managerial work is this: Author Simon Rich spends time every day reading. He says, "I try to read about subjects that I'm interested in, and that usually helps me come up with ideas for stories and characters and jokes."

Planning

Reshma Saujani, the founder of Girls Who Code, wants girls to have the same opportunities as boys in technology. She believes that both men and women can hold high positions in technology organizations. High Need For

Power

Sometimes Jonathan works very hard and proposes new ideas, while other times he does just enough to get by. Jonathan is a _______________ , contributing as much as possible when he thinks the effort will be rewarded and keeping his head down when he thinks that's in his best interest.

Pragmatic Survivor

Gabriel Camacho is the interim Chief of Police for Harrisonburg, VA. Camacho wants to reach out to Spanish speakers in the community, and to do that, he recently worked with other Spanish-speaking officers to create a Spanish—language Facebook page. But Camacho also wants to meet the needs of the non-Latinx people in his community, and sometimes he finds that different groups want different things from him. This causes Camacho to experience:

Role Conflict

At age 34 and with Sjogren's syndrome, tennis player Venus Williams still had________ , saying, "I'm persistent. I don't give up and I believe in myself no matter what the odds are and what you may experience."

Self Confidence

Elise said, "I don't think Julián and Ethan are really that far apart here. Their ideas have a lot of overlap."

Socioemotional

When discussing influence tactics with your managers, you should tell them that:

The best managers use a variety of influence tactics

Because of the human characteristic of dislike for work, most people must be coerced, controlled, directed, or threatened with punishment to get them to put forth adequate effort toward the achievement of organizational objectives.

Theory X

When Sascha hires a new employee, she explains that there is a probationary period of six weeks and after that, if the employee's performance is satisfactory, a $1 an hour raise will be given.

Transactional Leadership

Emotional intelligence has 4 characteristics including self awareness which is the ability too...

accurately asses your feelings, strengths, and limitations

The VP of product development led a___________ team of specialists in sales and marketing, manufacturing, and research and development to figure out how to bring new products to market faster in the United States.

cross-functiona

In a small business that is seeking to innovate in its products and services as well as its internal processes, a manager is more likely to focus on the _____________and less likely to emphasize the informational roles of monitor and disseminator.

decisional role of entrepreneur

Passive follower

doesn't think critically and doesn't take action without a direct order

New managers often think that they will have

greater freedom to do what is best for the organization

Abigail does not feel that the company is paying her enough money to live on, despite the fact that she works hard. The quality of this_________ will make her dissatisfied with her work, according to Frederick Herzberg.

hygiene factor

When Jonah communicates a vision of providing customers with excellent service, he is acting as a

leader

Transactional leadership

leader provides subordinates with something they want in exchange for their work

To improve its supply chain, the giant retailer formed a ________ team of logistics specialists and store managers in the United States and manufacturing managers in India and China.

Global

leen's manager thinks that she is an ideal employee. Always willing to do anything asked of her, Ileen never holds a grudge or speaks ill of her coworkers. Leen has...

High Agreeableness

Allen is a traveler; he loves new places, people, and food. While some people are nervous about being in a different culture, Allen is always ready for an adventure.

High openness to experience

What managerial work is this: At the Ritz-Carlton hotel, employees can spend up to $2,000 per guest, per incident to satisfy customers. But managers at the Ritz-Carlton monitor how much is actually spent, and they know that employees can often satisfy customers for much less than $2,000.

Controlling

Maya is hoping to hire lifeguards to work at her community pools this summer. What is the first step she must take in this process?

Determine how many lifeguards she will need

Lorenzo is a manager at Best Buy. He knows that his store will be changing rapidly because of new advances in technology. Which of the following actions should Lorenzo take in order to motivate his employees?

Lorenzo should train his employees and allow them to make decisions about the changes.

lAurelio likes to start projects, but he rarely completes one. His manager is always complaining, because Aurelio doesn't follow through: At the first sign of a problem, he quits and moves on to another project.

Low conscientiousness

Managing a virtual team poses special challenges. How can a virtual team leader build relationships across distances?

Make sure all team members have a way to stay up-to-date. Encourage social networking in which team members share personal information. Highlight diverse skills and express appreciation of varying opinions.

Maslow's Hierarchy of Needs and Alderfer's ERG Theory are similar because both of them:

Suggest that individuals are motivated by a specific set of needs.

Ethan said, "Folks, I've just had a brainstorm! We could get the people in sales to communicate our message to customers. They'll be good at it, they'll enjoy it, and the message will get out really fast."

Task specialist

A barista uses what kind of skills?

Technical

Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized.

Theory Y

Which of the following statements describe people who have a strong external locus of control?

They are likely to blame others when their performance is poor. They are hard to motivate. They believe that luck plays an important role in life.

Lorenzo has created a very detailed performance management plan for his employees. He carefully measures how much food goes into each serving at his restaurant, and he gives employees feedback when patrons get more or less than the exact amount of food Lorenzo thinks is appropriate. Lorenzo is concerned with the

Things of production

A manager has been tasked with turning around the performance of the maintenance department. Which of the following approaches is likely to be least effective?

Threatening to fire employees who do not complete enough work each day

These managers are largely responsible for creating the organization's climate through their behaviors.

Top Managers

James is an agreeable and emotionally stable person. A_______leader , he inspires his employees to believe in the changes he wants to make to the organization.

Transformational

When there is an opportunity to increase profits by compromising the vision of the organization, CEO Zach communicates clearly to employees and other stakeholders that the organization will not compromise its values.

Transformative Leadership

If a manager wanted to help a team get through the storming phase how could they help?

Watch for blocking or disruptive behaviors and help prevent them Encourage participation by all team members

"Under what circumstances should I hire more managers so each can have a narrower span of control?"

When tasks are new and few procedures are in place to guide how work should be done When few management support resources, such as technology or people, are in place