MANG 422 Exam 3

______ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms a. Ethics b. Justice c. Competence d. Trust e.Morality

ethics

T/F: Abilities can be modified over time, unlike skills, which remain stable over one's lifetime

true

T/F: Ability refers to the relatively stable capabilities people have to perform a particular range of different but related activities

true

T/F: Employees gauge distributive justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms

true

T/F: Evidence exists that emotional intelligence is positively correlated with counterproductive behaviors such as gossiping, harassment, and theft

true

T/F: Holland's RIASEC model focuses on people's vocational interests

true

T/F: Neuroticism is one of the Big Five dimensions of personality, reflecting traits such as being nervous, moody, emotional, insecure, jealous, and unstable

true

T/F: Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions

true

The Big Five dimension ______ is occasionally called by its flip side: "emotional stability" or "emotional adjustment" a. Conscientiousness b. Extraversion c. Agreeableness d. openness to experience e.neuroticism

neuroticism

Personality is a collection of multiple a. abilities. b. traits. c. aptitudes. d. emotions. e.capacities.

traits

Which of the following refers to the relatively stable capabilities people have to perform a particular range of different but related activities?

ability

When considering distributive justice, the _____ norm is typically judged to be the fairest choice in situations where the goal is to maximize the productivity of individual employees

equity

_______ is defined as the sustained display by a manager of hostile verbal adn nonverbal behaviors, excluding physical contact a. Trust propensity b. Bias suppression c. Justification d. Whistleblowing e.Abusive supervision

abusive supervision

Cognitive abilities refers to capabilities related to the a. capacity to manipulate and control objects. b. appraisal and recognition of emotion in others. c. acquisition and application of knowledge in problem solving. d. degree to which people can harness emotions and use them to succeed. e.ability to perceive colors and judge relative distances between things accurately.

acquisition and application of knowledge in problem solving

IN the case of _______ - based trust, our trust arises mostly from the emotional feelings we have for the authority a. Cognition b. Authority c. Affect d. Rational e.Disposition

affect

In some ways, Colin is not a very good manager. He can be disorganized and flaky, adn he often foists his own job responsibilities onto others. However, his employees trust him based on his kindness adn general good mood. This describes what type of trust? a. Affect b. Integrity c. Disposition d. Cognition e.reputation

affect

________ people are reluctant to react to conflict with criticism, threats, or manipulation. Instead, they often adopt a "wait and see" attitude or give in to the other person a. Conscientious b. Agreeable c. Neurotic d. Diligent e.Relaxed

agreeable

Which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the truster, apart from any selfish or profit-centered motives? a. good will b. competence c. benevolence d. trust propensity e.actualization

benevolence

When trust is rooted in a rational assessment of the authority's trustworthiness, it is called _____ trust a. disposition-based b. affect-based c. cognition-based d. power-based e.feeling-based

cognition-based

Which of the following represents the three general categories into which abilities can be grouped? a. social, physical, and emotional b. emotional, social, and cognitive c. physical, cognitive, and external d. cognitive, emotional, and physical e.external, internal, and transactional

cognitive, emotional, and physical

________ are beliefs about desirable outcomes or modes of conduct shared with others who were raised in the same environment a. Cultural values b. Traits c. Attributions d. Positive affectivity e.Perceptions

cultural values

Justice reflects the perceived fairness of an authority's a. corporate social responsibility. b. ethical orientation. c. decision making. d. benign power. e.morality.

decision making

Strengths refers to the a. ability to exert oneself over a period of time. b. degree to which the body is capable of exerting force. c. ability of the lungs and circulatory system to work efficiently. d. ability to synchronize the movements of the body, arms, and legs. e. capacity to keep the arms and hands steady while doing precise work.

degree to which the body is capable of exerting force

Steven's parents divorced when he was just six years old. He also experienced bullying in elementary school. As an adult, his partner lied adn stole money from him. Steven is not likely to demonstrate ______ trust. a. disposition-based b. cognitive-based c. affect-based d. organizationally based e.justice-based

disposition-based

________ justice is when decision-making outcomes are perceived as fair. a. Procedural b. Interpersonal c. Informational d. Distributive e. Restorative

distributive

______ represents the differences among people that are likely to affect their acceptance, performance, satisfaction, or progress in an organization a. Diversity b. Inclusion c. Justice d.Fairness

diversity

Which of the following statements is true regarding emotional intelligence? a. Emotional intelligence and cognitive intelligence are measures of the same ability. b. Emotional intelligence is a determinant of successful social functioning only. c. Emotional intelligence is vital because it is always aligned to the organization's values. d. Emotional intelligence can sometimes compensate for a deficit in cognitive intelligence. e.Emotional intelligence focuses exclusively on understanding the emotions of others.

emotional intelligence can sometimes compensate for a deficit in cognitive intelligence

Personality traits are a function of both your a. values and beliefs. b. beliefs and environment. c. environment and genes. d. genes and perceptions. e.culture and beliefs.

environment and genes

Positive affectivity is a dispositional tendency to a. obtain power and influence within a social structure as a means of expressing personality. b. experience pleasant, engaging moods such as enthusiasm, excitement, and elation. c. obtain acceptance in personal relationships as a means of expressing personality. d. experience unpleasant moods such as hostility, nervousness, and annoyance. e.accomplish task-related goals as a means of expressing personality.

experience pleasant, engaging moods such as enthusiasm, excitement, and elation

Abby flunked the midterm and tells everyone it is the teacher's fault. She did not study because she knew it would just be a waste of time. After all, she knew the "teacher had it in for her." Abby demonstrates a(n) a. external locus of control. b. internal locus of control. c. low level of neuroticism. d. high level of extraversion. e.high level of conscientiousness.

external locus of control

OF the Big Five, ______ is the easiest to judge in zero-acquaintance situations a. openness to experience b. conscientiousness c. agreeableness d. neuroticism e.extraversion

extraversion

Procedural justice is defined as a dimension of justice that reflects the perceived _______ of decision-making processes a. Fairness b. Timeliness c. Organization d. Ethics e.Equity

fairness

Hannah's manager just took credit for her hard work- again! Hannah is so angry that she throws her coffee cup across her office, sends a terse e-mail to a client, and is rude to her assistant for the rest of the day. Hannah demonstrates a low level of "use of emtoion," one of the factors in emotional intelligence

false

T/F: From the perspective of job performance, neuroticism is the most important of the Big Five

false

T/F: Holland's RIASEC model includes the personality dimensions of conscientiousness and neuroticism

false

T/F: In the context of the Big Five taxonomy, a traditional, conforming person is said to show an openness to experience

false

T/F: Justice reflects the actual fairness of an authority's decision making

false

T/F: Scores on cognitive ability tests have a strong negative correlation with measures of performances across different types of jobs

false

T/F: interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule

false

The "g-factor" refers to a. gross motor facilitation. b. gross body equilibrium. c. gross body coordination. d. general cognitive ability. e.general adaptation syndrome.

general cogntive ability

__________ refers to the idea that people can hold unconscious biases or prejudices that operate outside of their conscious awareness. These implicit biases can influence our thoughts, feelings, and behaviors towards members of certain social groups, even if we consciously reject those biases a. Implicit prejudice theory b. Role congruence theory c. Similar-to-me theory d.Tokenism bias

implicit prejudice theory

__________ represents the degree to which individuals feel part of critical organizational processes a. Diversity b. Centrality c. Inclusion d. Justice

inclusion

When employees consider the perceived fairness of communications from authorities during the course of organizational decision making, ______ justice is occurring a. Distributive b. Informational c. Interpersonal d. Procedural e.Restrictive

informational

Margo, a first-line supervisor at Lou's market, regular uses absuive adn derogatory words when dealing with subordinates. Many employees have heard Margo refer to specific employees with inappropriate labels, ridiculing their ethnicity, names, or abilities, but so far their complaints have not been addressed by senior management. From the scenario, it can be concluded that workers at Lou's lack __________ justice a. Distributive b. Informational c. Procedural d. Interpersonal e.Restorative

interpersonal

Ronan rarely raises his voice or loses his temper. HE tends to be calm and the "voice of reason" in chaotic situations and is described by his coworkers as steady and relaxed. Ronan probably scores a. high in openness to experience. b. high in neuroticism. c. high in introversion. d. low in neuroticism. e.low on introversion.

low in neuroticism

_____ is defined as the authority's act of recognizing that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance a. Ethical behavior b. Moral judgment c. Moral intent d. Trust propensity e.Moral awareness

moral awareness

________ represents the negative attitudes toward a social group and members of that group a. Prejudice b. Bias c. Neuroticism d.Profiling

prejudice

______ means having a good understanding of where one is relative to other things in the environment a. Spatial orientation b. Visualization c. Problem sensitivity d. Flexibility e.Perceptual speed

problem sensitivity

Which of the following is not a visible identity? a. Race b. Sex c. Sexual orientation d.Age

sexual orientation

Which term best describes a widely held, oversimplified and generalized idea about a group of people a. Falsehood b. Unreliability c. Stereotype d. Negative affect

stereotype

Accomplishments striving describes a a. strong desire to achieve task-related goals as a means of expressing personality. b. strong desire to obtain acceptance in personal relationships as a means of expressing personality. c. dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance. d. strong desire to obtain power and influence within a social structure as a means of expressing personality. e.dispositional tendency to experience pleasant, engaging moods such as enthusiasm, excitement, and elation.

strong desire to achieve task-related goals as a means of expressing personality

The effects of general cognitive ability on job performance are most pronounced in the area of a. administrative skills. b. managerial capabilities. c. task performance. d. interpersonal functioning. e. affective commitment.

task performance

Emotional intelligence is defined as a. the ability to perceive, understand, and recall patterns of information. b. the ability that influences the degree to which people tend to be effective in social situations. c. the ability that underlies or causes all of the more specific cognitive abilities. d. the ability to develop new ideas. e.the ability to recover quickly from emotional experiences.

the ability that influences the degree to which people tend to be effective in social situations

Which of the following best describes the concept of a "concealable identity"? a. A type of encryption algorithm used in computer security. b. A form of undercover law enforcement work. c. The ability to hide one's true identity from others. d. A type of software used to mask a user's IP address.

the ability to hide one's true identity from others

______ refers to a general expectation that the words, promises, and statements of individuals and groups can be relied upon a. Trust propensity b. Moral judgment c. Moral awareness d. Moral intensity e.Propriety

trust propensity

Self-awareness refers to the ability of people to a. harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do. b. understand the types of emotions they are experiencing, acknowledge them, and express them naturally. c. block out any sensation of emotions as they move through life in pursuit of specific goals. d. recognize and understand the emotions that other people are feeling. e. be able to recover quickly from emotional experiences.

understand the types of emotions they are experiencing, acknowledge them, and express them naturally

Which term refers to the ability of an individual to be identified based in their physical appearance or personal information? a. Secret identity b. Inconsistent identity c. Visible identity d.Hidden identity

visible identity

________ occurs when former or current employees expose illegal or immoral actions by their organization a. Social exchange b. Whistleblowing c. Abusive supervision d. Distributive justice e.Economic exchange

whistleblowing