Marketing 351

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What is the difference between ethics and law?

Ethics is unwritten rules and law is written rules of the land

What is product philosophy?

Focusing on producing the highest quality goods

A food chain restaurant that has operated in the United States for the past 15 years, has decided to expand its services to Canada. What strategy is it following?

Market development

A retail company aims at understanding its customers, and provides customer service at all times. What philosophy is the company following?

Marketing philosophy

In GE Matrix, how do companies evaluate the overall attractiveness of the portfolio?

Most of the SBUs should be in the higher attractiveness cells

If a car company releases an affordable model, but the vehicle is only available in white, would it be successful in today's market?

No, because consumers have specific wants

How is GE Matrix different from the BCG Matrix?

On the Y axis, it uses a detailed index of market attractiveness

A company has competitive advantage because of the technology it has, compared to its competitors. In SWOT Analysis, this is an example of:

Strength

Which of the following is an element of sustainability?

Caring for our environment

A software is the market leader in a stable market. What quadrant does the software belong to?

Cash cow

What is a code of ethics?

Clarification for employees what the company values

What is green marketing?

Consumers are willing to pay more for green products

An electric vehicle that offers a new, longer lasting battery at the existing prices is an example of a company focusing on:

Customer value

What is Relationship Marketing?

Developing and enhancing long-term relationships between a seller and its customers

What is typically a good opportunity to pursue for a company deciding to diversify?

Enter large, high growth markets which allows expansion

According to GE Matrix, what strategies should a company use for SBUs in the medium attractiveness cells?

Invest cautiously to move them to higher level

Which of the following is key to Bank of America's success at relationship marketing?

It tries to ensure that its customers have a satisfactory experience during each interaction

A company manufactures and markets reusable metal straws. What factor of the pyramid is the company likely following?

Philanthropic responsibilites

Which philosophy is focused on reducing cost?

Production philosophy

Which of the following is not a step in the marketing plan?

Research and development

Which parts of the SWOT analysis focus on looking inward?

SW

What is the primary focus of marketing philosophy?

Satisfying customers' needs and wants

What does SBU stand for?

Strategic Business Units

What is the American Market Association's definition of marketing?

The activity, set of institutions, and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients, partners and society at large

Why is diversification a risky proposition?

The company is not familiar with the market or the product

What is ethics?

The moral principles that govern the conduct of an individual or group

What is the primary purpose of SWOT Analysis?

To assess the opportunities and threats in the marketing environment

What is the focus of the BCG matrix?

What is the focus of the BCG matrix?


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