Merchandising

If a casket cost $200 wholesale and sold for $1000, and the average overhead per funeral was $500, what would the net profit be:

$300

If a casket cost $100 wholesale, and the funeral home's fixed multiple was 5, what would the selling price of that casket be:

$500

If total overhead for the funeral home was $65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per service be?

$650

If a funeral home had an average overhead of $650, and the wholesale cost of the casket was $100, and the funeral director marked his casket up 100%, what would the unit price be:

$850

The metal used in the shell of a 20 gauge steel casket would be

1/20 inch thick

A quartile means simply:

1/4

Extra sizes of caskets increase for each extra width by:

2 inches

This type of casket is utilized for most non-sealer types of caskets

20 gauge

A wood state casket labeled 6/6XXX would measure in length, 6 feet, 6 inches, and in width

28 inches

Extra sizes of caskets increase for each extra length by:

3 inches

Commonly used ounces in copper caskets are 32 and

48 ounces

The length of a standard adult wood casket is:

6/3

The length of a standard adult metal casket is:

6/6

Hermetic means:

air and water tight

A burial vault which is closed by placing the dome over the base is called a (an)

air seal

The merits of caskets are classified primarily by:

amount and kind of material contained appearance resistance of the material when buried in the earth

Sum of a group of figures divided by the number of units:

average

The part of a handle the pallbearer grasps to lift is called

bar

A pricing procedure which places a separate price on casket and a separate price on service fee is called

bi-unit

A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%

bronze

The difference between a burial vault and a grave liner is:

burial vaults seal

The price of the funeral is based on which of the following:

business ethics human need competition overhead

Derived from the French word "casset" meaning a chest for valuable objects

casket

An older term indicating a wedge-shaped burial case, usually eight-sided, and broader at the shoulder than at the head or foot

coffin

A malleable, ductile, metallic element having a characteristic reddish brown color

copper

A grouping of three or four caskets itemized to educate the selecting party in the construction of the casket itself:

demonstration group

The method whereby the selection of the casket is made with the funeral director present:

direct selling

All of the following are methods of closure for the burial vaults except:

dome

Placing the responsibility of purchasing funeral merchandise on one individual does which of the following?

eliminates duplication of purchases

Any handle that extends the length of the side of the casket is referred to as:

extension handle

Any metal formed from iron (steel or stainless steel)

ferrous

This shell is one in which the width of the casket is narrower at the bottom than at the top:

flaring square

The amount of illumination produced by the source of one candle at a distance of one foot

foot candle

A method of pricing which places a price on three separate items of service such as casket, facilities, and automobiles is called:

functional

Methods of figuring a formula price are:

functional itemization bi-unit unit

A non-formula sale is one in which it is actually less than a complete funeral. An example is:

graveside service

The excess of selling price over cost of merchandise:

gross profit

A specific method of placing two or three caskets together, each having the same price:

group pricing

Handles are often referred to as:

hardware

Whenever it becomes necessary to collect a delinquent account, a friendly reminder often provides which result:

immediate

The advantage of itemized pricing to the funeral home is:

increased gross profit due to placement of a profit on each item

The method whereby the selection of the casket is made without the funeral director present:

indirect selling

The focal point of the interior portion of the casket is the:

interior head panel

A pricing procedure which places a price on each and every item of service and merchandise is called:

itemization

The part of the handle which is attached to the casket is the

lug

The amount added to the cost of an article to determine the selling price of that article:

mark-up

The sum of a group of figures divided by the number of items:

mean

The middle number when the numbers are arranged in their increasing value:

median

The business of buying and selling:

merchandising

The term applied to caskets, clothing and saleable items displayed by the funeral director:

merchandising

That number which occurs most frequently:

mode

Examples of materials used on the interior of caskets are all of the following except:

mohair

Selling price less the sum of cost of operation and the cost of merchandise:

net profit

One of the following is a source of income in the funeral business:

non-formula

A non-movable handle that extends all the way around the casket is called a

stationary bar handle

A commercial form of iron containing carbon and one or more of the alloys of chromium, molybdenum, or tungsten

steel

Full couch is one in which the lid is raised how much:

the entire lid

The throw or overthrow is the piece of interior material which is placed on the foot panel and divides which two sections of the casket:

the foot from the head

Half couch opening of a casket refers to being able to view which part of the deceased:

the upper portion of the body

The higher the ounces per square foot, the _____ the metal

thicker

A pricing procedure which creates a total price for service and casket is called:

unit

Which of the following is the simplest pricing method:

unit

The metal or concrete enclosure designed to protect the casket is called

vault

Any pricing method would be based on:

wholesale casket cost mark-up on wholesale casket cost average overhead per adult formula service

A gasket sealed container which can be used as an insert into a casket or a separate shipping container

ziegler case

Which of these is not a basic type of grave liner:

ziegler case

A casket which has sides that are vertical, or at right angles to the bottom is called

state casket

This shell is one in which the corners are actually flat, an eight-sided shell:

octagon

Total sum of operational costs:

overhead

The reasons usually given by those who call a certain funeral home are:

personal acquaintance with members of the funeral home pre-arrangement agreement with the funeral home before need funeral home previously served the client professional, social, civic, and religious affiliations

The largest overhead item:

personnel

An example of a softwood is

pine

One of the following is an advantage of Bi-unit pricing method:

places realistic value on the casket

All of the following are examples of hardwood except

plywood

One of the following is a disadvantage of itemized pricing:

possible elimination of certain items of service resulting in loss of overead recovery

The acts immediately after the selection to confirm the judgement of the buyer, under the circumstances, he has made the best selection:

post selling

The conversation with the family immediately before entering the selection room so as to learn their desires, anticipate their needs, and acquaint them with your practices:

pre-selling

An example of a formula service would be which of the following:

predetermined price

The increment between the casket prices when arranged in order of their increasing value:

price progression

A funeral director's "product":

service

The base molding is a part of a casket:

shell

The crown and ogee are part of the casket

shell

All of the following materials can be used on the exterior of the casket except:

silk

Any wood light in texture, non-resistant, and easily worked, or wood of a coniferous tree

softwood