MG470 Final Exam

A store manager asks his employee to keep the outdated stocks of a product at the front of the shelf so that they can be sold. However, the employee is unwilling to mislead customers as this deception is inconsistent with the employee's values and beliefs. In this scenario, the employee is most likely to experience

a person's role conflict

According to the Leadership Grid, 9,9 leaders

are the most effective leaders

Which of the following would most likely result in consistently higher effort and performance?

assigning goals that are both specific and difficult

The information age organization operates with integrated business processes that cut across traditional business functions. This concerns which operating assumption underlying the information age?

cross functions

Influence is best described as the

degree of actual change in a target person's values

Raymond scores high on practical intelligence and has extensive knowledge and experience in leading a pharmaceutical research team. He is likely to feel uncomfortable and unprepared when asked to organize a major fund-raising activity for a charitable institution. This example illustrates that practical intelligence is most likely

domain specific

Mobilization is best described as

engaging a critical mass to take action to achieve a specific outcome or set of outcomes

Which of the following is a key component to the model (M. variable in Beer's model for organizational change?

environmental scanning

According to Robert Kelley's basic styles of followership, who among the following presents a consistent picture to both leaders and coworkers of being independent, innovative, and willing to stand up to superiors?

exemplary followers

A crisis tends to reduce the likelihood for charismatic leadership to emerge.

false

According to the fundamental archetypes of leadership, the Warrior'Knight archetype refers to a leader who challenges the status quo and guides adaptation.

false

Analytic intelligence is much more concerned with knowledge and experience than is practical intelligence.

false

Behavioral manifestations of personality traits are often exhibited with conscious thought rather than automatically.

false

Being helpful, honest, and logical are examples of terminal values.

false

Ingratiation occurs when an agent uses logical arguments or factual evidence to influence others.

false

Leaders at higher organizational levels spend most of their time and effort implementing policies and procedures.

false

Leaders have a short-term view, whereas managers have a long-term view in management.

false

Tests of divergent thinking usually have a single best answer, whereas tests of convergent thinking have many possible answers.

false

Unlike the constructionist approach, the role approach believes that leadership is co-created through acts of leading and following, whoever may be performing those acts.

false

According to Patricia O'Connell's webs of belief, which of the following webs of belief undergirds how one balances active participation in the events of one's life with alternating periods of observation, reflection, detachment, and rest?

flaneur

The leadership competency of helping a group or community recognize and define its opportunities and issues in ways that result in effective action is known as

framing

In the context of Beer's model of a rational approach to organizational change, which of the following will most likely result in increasing the amount of change (C.?

increasing the clarity of vision

Dr. Jonathon realizes that his patient is suffering from a highly contagious disease that is likely to pose a threat to the entire city. However, he is uncertain about sharing this information with city officials to protect his patient's privacy. In this scenario, which of the following ethical dilemmas does the doctor most likely face?

individual versus community

In the context of group roles, which of the following occurs when someone receives inconsistent signals from several others about expected behavior?

intersender role conflict

In the context of organizational tasks, which of the following best describes task interdependence?

it concerns the degree to which tasks require coordination and synchronization for work groups or teams to accomplish desired goals

Which of the following best describes attribution of blame?

justifying immoral behavior by claiming it was caused by someone else's actions

In the context of factors that affect worker motivation, which of the following is a macro psychological component that underlies empowerment?

learning

In terms of the underlying causes of performance problems, leaders seem to have the most difficulty in recognizing and rectifying

motivation problems

Which of the following was developed by Bass to assess the extent to which leaders exhibited transformational or transactional leadership and the extent to which followers were satisfied with their leader and believed their leader was effective?

multifactor leadership questionnaire (MLQ.

People do not see everything that happens in a particular leadership situation, nor do they hear everything; instead they are selective in what they attend to and what they, in turn, understand. A phenomenon that demonstrates this selectivity is called

perceptual set

Kyra, a 16-year-old high school girl, is skeptical about her first day at a new school. She believes that nobody will talk to her and that her new teachers will be rude to her. She enters the class in a negative mood and speaks rudely to everyone. Eventually, she sees that her beliefs about the new school and teachers come true. Which of the following is most likely exemplified in this scenario?

self-fulfilling prophecy

Which of the following theories explains the interesting relationships between leader intelligence and experience levels, and group performance in stressful versus nonstressful conditions?

the cognitive resources theory

Identify a true statement about passive followers according to Robert Kelley's basic styles of followership.

they require constant direction because they lack initiative and a sense of responsibility

A personalized leadership style seems to be responsible for the feelings of empowerment notable among followers of charismatic or transformational leaders.

true

According to McClelland, differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments, objectives, or goals.

true

According to a comprehensive study by Mount, Sytsma, Hazucha, and Holt, white peers and subordinates generally gave about the same level of ratings for both black and white peers and bosses.

true

According to the dual-process theory, moral judgments dealing primarily with "rights" and "duties" are made by automatic emotional responses.

true

Companies that spend a considerable amount of time and effort attracting, developing, and retaining the best people often report superior financial results.

true

Highly cohesive groups are likely to be characterized by low absenteeism and low turnover.

true

Leaders can change an organization's culture by attending to or ignoring problems.

true

Leaders can influence team effectiveness by providing frequent coaching while their team is performing its task.

true

Norms can be imported from an organization existing outside a team.

true

Research indicates that men tend to view leadership as an exchange with subordinates for services rendered.

true

Research on 360-degree feedback shows that those individuals who work for superiors receiving above-average ratings from others were more likely to receive above-average ratings themselves.

true

Reward power involves the potential to influence others due to one's control over desired resources.

true

Societal culture refers to those learned behaviors that characterize the total way of life of members within any given society.

true

Studies show that female managers are less likely than male managers to compromise or negotiate during their influence attempts.

true

The overall composite Miner's Sentence Completion Scale (MSCS. score has consistently been found to predict leadership success in hierarchical organizations.

true

The times when people most need to break out of the mold created by past learning patterns are the times when they are most unwilling to do so.

true

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely the ones

who create a compelling vision