mgmt 301 final

Joey is a 36-year-old white male who works as a teacher in the Pacific Northwest. He has 2 years seniority at his current organization. He is an introvert in social settings and he recently got divorced. His favorite hobbies include professional wrestling and wine tasting. Which of these characteristics represents an internal dimension of diversity? Being 36 Loving wrestling Living in the Pacific Northwest Being divorced Having 2 years on the job

36

Which of the following is highlighted by the information/decision-making theory? A. Diverse groups are expected to do a better job in later phases of problem solving. B. Diverse perspectives help to uncover novel alternatives during problem-solving activities. C. Brainstorming is not successful when there are diverse perspectives. D. Diverse groups generate a less comprehensive view of a problem. E. Homogeneity enhances the number of contacts a group or work unit has at its disposal.

B

Ohio state studies are what kind of theory?

Behavioral

According to the social categorization theory: A. female employees face the glass ceiling to a greater extent than minority employees. B. minority employees face the glass ceiling to a greater extent than female employees. C. homogeneous work groups will outperform heterogeneous work groups. D. heterogeneous work groups will outperform homogeneous work groups. E. organizations should manage gender-related diversity in order to attract qualified women.

C

Which of the following initiatives should be taken to manage age-related diversity? A. Encourage employees to participate in skills-based volunteering projects B. Conduct on-the-job remedial skills training C. Provide frequent recognition for skills and wisdom gained over the years D.Hold literacy training sessions E. Provide simple work assignments

C

The companies that have successfully managed diversity, According to Ann morrsion have 3 strategies in place for success:

Education, enforcement and exposure.

Which of the following proposes that diverse work groups lead to better task relevant processes and decision making? Social categorization theory Workforce demographics Maslow's hierarchy of needs Organizational socialization theory Information/Decision-making theory

Information/Decision-making theory

are said to be entitled, civic minded, and have close parental involvement. Traditionalists Baby boomers Gen Xers Gen 2020 members Millennials

Millennials

Positive or negative relationship between LMK and organizational citizienship behaviors.

Positive

is an example of an organizational dimension of diversity. Marital status Physical appearance Seniority Sexual orientation Gender

Seniority

is an example of an internal dimension of diversity. Income level Religious belief Sexual orientation Marital status Educational background

Sexual orientation

Research suggests that as employees age, they experience A) less job satisfaction. B) higher accident rates. This is the correct answer. C) less absenteeism. D) less organizational commitment. E) less internal work motivation.

c

The ____________ perceptual error represents the tendency to avoid all extreme judgements and rate people and objects as average or neutral. A) contrast effects B) recency effects C) central tendency D) leniency E) halo

c

According to the self-fulfilling prophecy, people's past experiences determine their behaviour and performance. A) True B) False

false

Millennials are entitled, civic minded, and have close parental involvement. true or false

true

Social categorization theory implies that similarity leads to liking and attraction, but more diverse leads to conflicts. True False

true

The primary reason for managing diversity is the ability to grow and maintain a business in an increasingly competitive marketplace. True False

true

motivation is the psychological processes that arouse and direct goal oriented behavior. true false

true

According to the information/decision-making theory: A. female employees face the glass ceiling to a greater extent than do minority employees. B. minority employees face the glass ceiling to a greater extent than do female employees. C. homogeneous work groups will outperform heterogeneous work groups. D.heterogeneous work groups will outperform homogeneous work groups. E. gender and racial diversity lead to negative outcomes.

D

The primary reason for managing diversity is to: A. conform to legal requirements. B. to correct an imbalance, an injustice, a mistake, or outright discrimination that occurred in the past. C. treat everyone morally and ethically. D. achieve positive social identity. E. to be able to grow and maintain a successful business in an increasingly competitive marketplace.

E

A stereotype is an individual's set of A) beliefs about the characteristics of a group. B) beliefs about another individual. C) inaccurate assumptions about a group. D) positive expectations about another individual. E) negative expectations about the qualities of a group.

a

what are the two dimensions of the ohio state studies?

consideration and initating structure.

Another name for the Pygmalion effect is A) self-serving bias. B) selective attention. C) fundamental attribution bias. D) self-fulfilling prophecy. E) stereotyping.

d

According to Kelley's attribution model, distinctiveness involves A) judging if the individual's performance on a given task is constant over time. B) looking at all the available information and weighing each piece according to its importance. C) discussing the individual's behaviour with others and coming to a group decision. D) comparing an individual's behaviour with his or her peers. E) contrasting a person's behaviour on one task with his or her behaviour on other tasks.

e

What is the correct sequences of stages in the social perception processing model? A) Encoding and simplification; storage and retrieval; retrieval and response; selective attention/comprehension. B) Selective attention/comprehension; storage and retention; encoding and simplification; retrieval and response. C) Storage and retention; encoding and simplification; selective attention/comprehension; retrieval and response. D) Encoding and simplification; storage and retention; selective attention/comprehension; retrieval and response. E) Selective attention/comprehension; encoding and simplification; storage and retention; retrieval and response.

e

According to information/decision-making theory, homogeneous groups make better quality decisions than more heterogeneous groups. True False

false

Gen Xers are patriotic, loyal, disciplined, and have respect for authority. True False

false

Many Millennials are being managed by Boomers who possess very similar sets of personal traits. True False

false

Organizations can use diversity as a strategic advantage if employees fail to contribute their full talents, abilities, motivation, and commitment. True False

false

Simple work assignments should be provided in order to keep older workers engaged and committed to working. True False

false

Social categorization theory predicts that heterogeneity is better than homogeneity in terms of affecting work-related attitudes, behaviors, and performance. True False

false

The fundamental attribution bias represents one's tendency to take more personal responsibility for success than for failure. A) True B) False

false

The halo perceptual error leads a rater to consistently evaluate other people or objects in an extremely positive fashion. A) True B) False

false

Laissez Faire leaders is one who is very ________

hands off , provides little to no direction, or support.

Pygmalion Effect: Someone's _____ expectations for another person result in ______ performance.

high

Which of the following is an example of an external dimension of diversity? Income Gender Physical ability Race Ethnicity

income

Golem Effect: _____ in performance due to ____ leader expectations.

loss low

Company's who _______ cross generational communication improve knowledge transfer yielding.

maximize

_____ employees want to be rewarded for the amount of hours they put in, while ______ employees feels like you should be rewarded for your achievements.

older, younger

According to the , the similarity found in homogeneous groups leads to liking and attraction among group members, thereby leading to numerous positive organizational outcomes. social categorization theory Attraction-Selection-Attrition theory hierarchy of needs theory organizational socialization theory information/decision-making theory

social categorization theory

According to information/decision-making theory, diverse groups are more likely to possess a broader range of task-relevant knowledge, skills, abilities, opinions, and perspectives than less diverse groups. True False

true

Equal access to training and learning opportunities when it comes to new technology will help to keep older workers engaged and committed to working. True False

true

Managing diversity enables people to perform up to their maximum potential through changing an organization's culture and infrastructure. True False

true

Millennials account for the largest block of employees in the workforce. True False

true