MGMT 3200 Test 2

28. Team norms in an organization can create ___

All of the above

6. Organization authority is traditionally characterized by:

Chain of command

5. The primary disadvantage of geographic departmentalization is

Duplication of resources

12. ___ Is characterized by simple, easy to learn steps, low variety, and high repetition

Job specialization

31. A team has finally matured into a fully functioning team at the __ stage of development

Performing

9. When managers delegate work, three transfers occur: responsibility and authority, and ___

Accountability

15. __ is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish tasks

Autonomy

32. The achievement of stretch goals is made easier when the team members have:

Bureaucratic immunity

11. Where standardization is important, it is appropriate to ____

Centralize authority

30. Which of the following types of conflict is most strongly associated to improvement in team performance

Cognitive conflict

29. ___ is the extent to which team members are attracted to a team and motivated to stay in it

Cohesiveness

25. The ___ are purposefully composed of employees from different functional areas of the organization

Cross functional teams

19. An org engaged in ___ its work team members, is training them how to do all or most of the jobs preformed by other team members

Cross training

8. ____ involves assigning direct authority and responsibility to a subordinate to complete tasks for which the manager is normally responsible.

Delegation of authority

3. ___ is a general term that refers to subdividing work and workers into separate organizational units that take responsibility for completing particular tasks

Departmentalization

2. ___ Departmentalization is defined as organizing work and workers into separate units responsible for particular business functions of areas of expertise

Functional

35. ___ is a compensation system in which companies share the financial value of performance gains

Gain sharing

14. The central concern of the job characteristics model is:

Internal motivation

13. An organization that has increased the number of different tasks that a worker preforms within one particular job is:

Job enlargement

7. A ___ function is an activity that contributes directly to creating or selling the company's products

Line

4. With ___ departmentalization, most report to two bosses

Matrix

27. ___ are informally agreed on standards that regulate team behavior

Norms

1. ___ is the collection of activities that transforms inputs into outputs that customers value

Organizational process

26. The ___ is created to complete specific one time project or tasks within limited time

Project team

17. The 3 types of task interdependence are:

Reciprocal, pooled, and sequential

24. The highest level of team autonomy is found in ___

Self designing

20. __ occurs when workers withhold their efforts and fail to hold their share of work

Social loafing

10. ___ Is the process of solving problems by consistently applying the same rules, procedures, and processes

Standardization

33. __ is the ability to change organizational structures policies and practices to accomplish goals

Structural accommodation

16. ___ is the degree to which a job is perceived to have a substantial impact on others inside or outside the organization

Task significance

21. Teams are typically required when:

Tasks require multiple perspectives

34. ___ describes the average level of ability, experience, personality, or any other factor of a team

Team level

22. Team rewards that depend on ___ are key to rewarding team behavior and effort

Team performance rather than individual performance

23. The least amount of team autonomy is found in ___

Traditional work groups

18. A __ is a small number of people with complimentary skills working towards a mutual goal who hold each other accountable...

Work team