MGMT 3331

Refer to the following hypothetical transitional matrix of the general HR department in a large manufacturing organization. How many of the total sales representatives employed in 2013 were promoted to the sales manager position in 2016? CH.5

5 percent

Which of the following scenarios is an apt example of a future-oriented situational interview? CH.6

Alisa was asked about the steps she would take to change the work environment in her office.

A company employing a differentiation strategy requires employees who Ch.2

Are highly creative and cooperative

Which of the following is most likely to lead to a successful downsizing? CH.5

Avoiding indiscriminate reductions

________ assess main facets such as verbal comprehension, quantitative ability, and reasoning ability. CH.6

Cognitive ability tests

If there is a substantial correlation between test scores and job-performance scores, ________ validity has been established. CH.6

Criterion-related

Jacob is open to experiences if he is.. CH.6

Curious and imaginative

Under ________, intent is irrelevant. Ch.3

Disparate Impact

Units that are a part of the ________ structure act almost as separate, self-sufficient, semi-autonomous organizations. Ch.4

Divisional

________ is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness. CH.5

Downsizing

Ralph is often tired at work and lacks discipline meeting deadlines. He is a conscientious employee. CH.6

False

The strategy a company is pursuing does not have an impact on the types of employees that it seeks to recruit and select. Ch.2

False

The process of attempting to ascertain the supply of and demand for various types of human resources is called.. CH.5

Forecasting

________ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance. CH.1

Human Resource Management (HRM)

The final stage in work-flow analysis is to identify the work ________ in the development of the work unit's product. Ch.4

Inputs

Which of the following is true of workforce analytics? CH.1

It can show that HR practices influence an organization's profits.

Which of the following is an advantage of relying on internal recruitment sources? CH.5

It generates a sample of applicants who are well known to the firm.

Gloria creates specifications for a position including the tasks, duties and responsibilities of the job. This is an example of a________. Ch.4

Job Description

Which of the following includes the knowledge, skills, abilities, and other characteristics that an individual must have to perform a job? Ch.4

Job Specification

The ________ develops laws that govern many HRM activities. Ch.3

Legislative Branch

________, goals, external analysis, internal analysis, and strategic choices are the five major components of the strategy formulation process. Ch.2

Mission

Which stage in a work-unit activity analysis focuses on the product, information, or service provided? Ch. 4

Output

Whereas a temporary employee can be brought in to manage a single job, in other cases a firm may be interested in getting a much broader set of services performed by an outside organization; this is called... CH.5

Outsourcing

Which of the following is a part of the U.S. government's executive branch? Ch.3

President

________ is the degree to which a measure is free from random error. CH.6

Reliability

External analysis and internal analysis combined constitute the_______ CH.2

SWOT analysis

Hiring employees from external sources is a.. CH.5

Slow option to avoid an unexpected labor shortage, and its revocability is low

Marius has been brought in as a consultant for a large organization. He is tasked with identifying the goals, policies, and action sequences the company should take to offset competitive challenges. Marius will be implementing__________ Ch.2

Strategic Management

________ is a systematic, planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers. CH.1

Talent Management

According to the "Job Characteristics Model," ________ is the degree to which a job requires completing a "whole" piece of work from beginning to end. Ch.4

Task Identity

The ________ protects individuals from discrimination based on race, sex, religion, and national origin with respect to hiring as well as compensation and working conditions. CH.6

The Civil Rights Act of 1991

Which of the following is a disadvantage of employing temporary workers as a means of eliminating a labor shortage? CH.5

The low levels of commitment to the organization and its customers that temporary workers bring with them often reduce the level of customer loyalty.

Which of the following states that it is illegal for an employer to refuse to hire an individual or otherwise discriminate against this individual with respect to compensation, terms, conditions, or privileges of employment because of such individual's race, color, religion, sex, or national origin? Ch.3

Title VII of the Civil Rights Act of 1964

When it comes to problem solving, cultural diversity can provide companies with a competitive advantage. CH.1

True

The extent to which performance on a measure is related to performance on the job is called.. CH.6

Validity

Which of the following pairs of recruiter characteristics does an applicant tend to respond to most positively? CH.5

Warmth and informativeness

A(n) ________ test attempts to simulate the job in a prehiring context to observe how the applicant performs in the simulated job. CH.6

Work-sample

The process of determining whether there are any subgroups whose proportion in a given job category within a company is substantially different from their proportion in the relevant labor market is called.. CH.5

Workforce utilization review

All decisions for the coffee chain, JoBos, are made by the founder and chief executive officer. This company has a ________ decision-making structure. Ch.4

centralized

A company with units organized based on the roles of employees (for example finance, accounting, manufacturing, etc.) has a ________ structure. Ch.4

functional

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in

global and cultural effectiveness

Manuka has resisted advances from her male boss, who is interested in pursuing a sexual relationship with her. In addition, he has been withholding her promotions for more than a year for this reason alone. Manuka can sue her boss for_________ Ch.3

sexual harassment

The ________ component of the strategic management process consists of structuring the organization, allocating resources, ensuring that the firm has skilled employees in place, and developing reward systems that align employee behavior with the organization's strategic goals. Ch.2

strategy implementation

As part of Curt's small business loan application, he has to demonstrate the "triple bottom line" of economic, social, and environmental benefits. In doing so, his business is seen as_______. CH.1

sustainable