MGMT 339 Quiz 1 and 2
Which of the following is a FALSE statement regarding the advantages of planning?
Planning does not eliminate risk, but it does help managers deal with organizational problems.
Johnson Electric is engaging in the tactical planning process. Which of the following is a likely element of their planning process?
Tactical plans are generally developed by lower-level management.
What are the three skills identified by Katz as important for successful management performance?
Technical, human, and conceptual
Which of the following is FALSE regarding factors necessary for a successful MBO program?
False: Given that MBO is at the employee level, top management does not have to be as committed to the MBO program as employees do in order for the program to be successful.
Company X is trying to become more competitive in its industry by targeting young adults ages 18-25. This is an example of what type of strategy?
Focus is a strategy that emphasizes making an organization more competitive by targeting a particular customer. Magazine publishers commonly use a focus strategy in offering their products to specific customers. Working Woman and Ebony are examples of magazines that are aimed, respectively, at the target markets of employed women and African Americans.
Which term refers to the process of predicting the likelihood of uncertain events or outcomes that will influence the operation of the organization?
Forecasting is the process of predicting the likelihood of uncertain events or outcomes that will influence the operation of the organization.
Which of the following is NOT a stage in the product life cycle?
Formation is not a stage in the product life cycle.
__________ determines the relevance of information when a manager faces a decision-making situation.
Information appropriateness determines how relevant information is to a certain decision-making situation a manager faces.
Which of the following is NOT one of the four primary factors that determine the value of information?
Information power is not a factor that determines the value of information. Next question
____________ refers to details about a project or the set of conclusions resulting from data analysis.
Information refers to details about a project or the set of conclusions resulting from data analysis.
Which skill refers to the ability to manage people during implementation?
Interacting skill is the ability to manage people during implementation.
Juan is a CEO who has created a new plan for his organization that is targeted to be achieved in 3 years. This timeline makes it what kind of objective?
Intermediate-term objectives are targets to be achieved in one to five years.
Which of the following best explains the importance of having an organizational mission?
It helps increase the probability that the organization will be successful.
Two significant components of organizational direction are organizational ________ and organizational ________.
Two important ingredients of organizational direction are organizational mission and organizational objectives.
Drucker recommended eight key areas where managers should set system objectives, including setting objectives indicating where the company would like to be vis-à-vis its competitors. This is referred to as ________.
Market standing refers to setting objectives indicating where the company would like to be in relation to its competitors. Drucker believed that the survival of a management system is endangered when managers emphasize only the profit objective because this encourages managers to take action that will make money today but with little regard for how a profit will be made tomorrow.
What is the third step of the MBO process?
Monitoring progress
___________ skill is the ability to use information to determine whether a problem has arisen that is blocking implementation.
Monitoring skill is the ability to use information to determine whether a problem has arisen that is blocking implementation.
Which of these comes from a manager's relationship with subordinates?
Personal power comes from a manager's relationship with subordinates.
The _______________ management function is focused on collecting data on employee performance and comparing it to previously set standards.
controlling
Which of the following is a special tool used in formulating strategy that matches an organization's strengths and weaknesses with opportunities and threats?
A SWOT analysis compares the internal strengths and weaknesses of the company with the external opportunities and threats. SWOT analysis is based on the assumption that if managers carefully review such strengths, weaknesses, opportunities, and threats, a useful strategy for ensuring organizational success will become evident to them.
Which term refers to a sequence of work-related positions occupied by a person over the course of a lifetime?
A career is a sequence of work-related positions occupied by a person over the course of a lifetime. Careers are cumulative in nature: As people accumulate successful experiences in one position, they generally develop abilities and attitudes that qualify them to hold more advanced positions.
Personnel managers provide organizations with
A competent Workforce
A manager who performs personal favors for other employees is likely attempting to develop which of the following attitudes among other organizational members?
A manager might attempt to develop a sense of obligation on the part of employees in order to increase personal power. If a manager succeeds in developing this sense of obligation, other organization members will allow the manager to influence them within certain limits. The basic strategy suggested for creating this sense of obligation is to do personal favors for people.
A manager with _______ skills is able to understand how various functions of the organization complement one another, how the organization relates to its environment, and how changes in one part of the organization affect the rest of the organization
A manager with conceptual skills is able to understand how various functions of the organization complement one another, how the organization relates to its environment, and how changes in one part of the organization affect the rest of the organization.
A written document developed by management that identifies and explains the organization's purpose is known as a(n) ________.
A mission statement is a written document developed by management that describes and explains the mission of an organization. The mission is expressed in writing to ensure that all organization members have easy access to it and thoroughly understand exactly what the organization is trying to accomplish.
A written document developed by management that describes and explains why an organization exists is known as a(n) ________.
A mission statement is a written document developed by management that describes and explains why an organization exists.
A _________ is a plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives.
A policy is a standing plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives.
A ________ is a standing plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives.
A policy is a standing plan that furnishes broad guidelines for taking action consistent with reaching organizational objectives. For example, an organizational policy relating to personnel might be worded as follows: "Our organization will strive to recruit only the most talented employees." This policy statement is broad, giving managers only a general idea of what to do in the area of recruitment. However, the policy is intended to emphasize the extreme importance management attaches to hiring competent employees and to guide managers' actions accordingly.
Which term is used to describe any factor within an organization that is a barrier to organizational goal attainment?
A problem is any factor within an organization that is a barrier to organizational goal attainment.
A plan that outlines a series of related actions that must be taken to accomplish a particular task is called a ________.
A procedure is a standing plan that outlines a series of related actions that must be taken to accomplish a particular task.
Which term describes a single-use plan designed to carry out a special project within an organization?
A program is a single-use plan designated to carry out a special project within an organization.
Roberta has created a plan to create a new office space for her organization. This is the planning type of ________.
A program is a single-use plan that is designed to carry out a special project within an organization. The project itself is not intended to exist over the entire life of the organization. Rather, it exists to achieve a purpose that, if accomplished, will contribute to the organization's long-term success.
A standing plan that indicates what an organizational member should or should not do and allows no room for interpretation is known as a(n) ________.
A rule indicates what an organization member should or should not do and allows no room for interpretation. An example of a rule that many companies are now establishing is no smoking.
A ________ is a plan that designates specific required action.
A rule is a standing plan that designates specific required action.
To increase personal power in an organization, a manager should focus on developing all of the following attitudes or beliefs in other organization members EXCEPT: _______.
A sense of competitiveness with other managers is not an attitude or belief managers should attempt to develop in other organization members.
A(n) _______________ is the established level of performance to serve as a model for evaluating an employee's success.
A standard is the level of activity established to serve as a model for evaluating organizational performance. The performance evaluated can be that of the organization as a whole or that of some individuals working within the organization. In essence, standards are the yardsticks that determine whether organizational performance is adequate or inadequate.
ABC Corp has a business unit that has a large share of the market but is not growing much if at all. In the BCG Growth-Share Matrix, this business unit would be best categorized as a ________.
A strategic business unit that is a cash cow has a large share of a market that is growing only slightly.
An indicator that an issue or weakness exists is known as a(n) _______.
A symptom is a sign that a problem may exist. For example, a worker's failure to communicate adequately could be a symptom of inappropriate job design or a cumbersome organizational structure.
According to C.W. Roney, which purpose of planning is to increase the degree of organizational success?
According to C.W. Roney, planning has two purposes: protective and affirmative. The affirmative purpose is to increase the degree of organizational success.
Which of the following is a characteristic of most MBO programs?
An advantage of the MBO process is securing employee commitment to attaining organizational goals. Because managers and subordinates have developed objectives together, both parties are sincerely interested in reaching those goals.
Essentially, the role of managers is to ________.
All organizations exist for certain purposes or goals, and managers are responsible for combining and using organizational resources to ensure that their organizations achieve their purposes.
The ability to provide the organizational resources necessary to implement a strategy is known as ___________.
Allocating skill is the ability to provide the organizational resources necessary to implement a strategy.
Which strategic implementation skill involves the ability to provide the organizational resources necessary to implement a strategy?
Allocating skill is the ability to provide the organizational resources necessary to implement a strategy. Successful implementers are talented at scheduling jobs, budgeting time and money, and allocating other resources that are critical for implementation.
Although women and men make up roughly the same proportion of the workforce, __________.
Although women and men make up roughly the same proportion of the workforce, men hold a disproportionate number of higher paying jobs
A network of applications established within an organization to give managers information that will assist with decision making is known as __________.
An information system is a network of applications established within an organization to provide managers with the information that will aid them in decision making.
Which of the following is a network of applications created in a firm to give managers information that will assist them in the decision-making process?
An information system (IS) is a network of applications established within an organization to provide managers with information that will assist them in decision making. The typical IS is a formally established organizational network that gives managers continual access to vital information.
Which term refers to a target toward which an open management system is directed?
An organizational objective is a target toward which the open management system is directed.
Which term describes what an organization exists to do, given a particular group of customers and customer needs?
An organizational purpose is what the organization exists to do, given a particular group of customers and customer needs.
_______ resources are machines used during the manufacturing process.
Capital resources are machines used during the manufacturing process.
Which type of organizational resource is described as machines used during the manufacturing process?
Capital resources are machines used in the creation of a product or service. Modern machines, or equipment, can be a major factor in maintaining desired production levels.
According to the contemporary view of management skills, which set of activities is focused on modifying organizational components such as monitoring the organization's external environment?
Change-related activities are efforts aimed at modifying organizational components. These activities include monitoring the organization's external environment, proposing new strategies and visions, encouraging innovative thinking, and taking risks to promote needed change.
______ activities are management efforts aimed at modifying organizational components.
Change-related activities are management efforts aimed at modifying organizational components.
There are six steps in the planning process. What is step 4?
Choosing the best alternative for reaching objectives is step 4. The manager can determine which alternative would best accomplish organizational objectives by excluding unreasonable premises from further consideration.
_____________ refers to the process by which firms undertake strategic and tactical actions and how competitors respond to these actions.
Competitive dynamics refers to the process by which firms undertake strategic and tactical actions and how competitors respond to these actions.
_____________ refers to how mindful a company is of its competitor's actions.
Competitor awareness refers to how mindful a company is of its competitor's actions.
________ refers to how mindful a company is of its competitor's actions.
Competitor awareness refers to how mindful a company is of its competitor's actions. In addition to media coverage, companies may learn about competitors' actions by taking note of competitors' press releases. Alternatively, companies may learn about their competitors' actions by seeking information from shared customers or suppliers or from employees who previously worked for the competitors.
_____________ refers to a firm's ability to undertake an action.
Competitor capability refers to a firm's ability to undertake an action.
Fort Wayne Electronics wants to match a recent price drop by its major competitor Horace Industries, but it doesn't have the cash resources to market the change as well as lose profit in the short-term. This is an example of ________.
Competitor capability refers to a firm's ability to undertake an action. Often, capability refers to the resources that a firm has to take an action. For instance, a firm's competitor capability includes items such as available cash or the experience of the firm's management team.
Amazon.com was very eager to respond to Barnes & Noble's price cuts. If Amazon.com did not respond to these price cuts, many customers may have opted to purchase a Nook instead of a Kindle. This is an example of what primary factor that influences a firm's action or reaction?
Competitor motivation refers to the incentives that an organization has to take action.
Which term best describes the incentives that an organization has to undertake an action?
Competitor motivation refers to the incentives that an organization has to take action.
Susan is a manager given the task of helping a major organizational change take place. In order to help make the change successful she is looking to build her understanding of how changes in one part of the organization impact the rest of the organization. In the management skill types offered by Katz, Susan is building her ____ skills.
Conceptual skills involve the ability to see the organization as a whole. A manager with conceptual skills is able to understand how various functions of the organization complement one another, how the organization relates to its environment, and how changes in one part of the organization affect the rest of the organization.
Yuan is currently looking for information on the recent productivity of his work group. Which management function is he involved with?
Controlling is the management function through which managers: 1. Gather information that measures recent performance within the organization; 2. Compare present performance to preestablished performance standards; and 3. From this comparison, determine whether the organization should be modified to meet preestablished standards.
Which of the following refers to the managerial activity aimed at getting organizational performance up to the level of performance standards?
Corrective action refers to the managerial activity aimed at getting organizational performance up to the level of performance standards.
The _______ strategy emphasizes making an organization more competitive by producing products more cheaply than competitors.
Cost leadership is a strategy that emphasizes making an organization more competitive by producing products more cheaply than competitors.
Which of the following is NOT a step in the planning process?
Discarding the alternatives after objectives have been clearly stated and a plan is formed is not a step in the planning process.
The science that focuses on understanding how people in communities or nations produce, distribute, and use different goods and services is known as ________.
Economics is the science that focuses on understanding how people of a particular community or nation produce, distribute, and use various goods and services. Important issues to consider in an economic analysis of an environment are generally the wages paid to labor, inflation, the taxes paid by labor and businesses, the cost of materials used in the production process, and the prices at which produced goods and services are sold to customers.
which is NOT a step in the MBO process?
Eliminating worker objectives is not a step in the MBO process. Setting worker objectives is a step in the MBO process.
What is the first step in the strategic management process?
Environmental analysis is the first step in the strategic management process.
The study of the organizational environment to identify any environmental factors that could impact organizational operations is known as _________.
Environmental analysis is the study of the organizational environment to pinpoint environmental factors that can significantly influence organizational operations.
What is the second step in the strategic management process?
Establishing organizational direction is the second step in the strategic management process.
Which management action would LEAST likely encourage the advancement of women in an organization?
Excluding women from mentoring programs
Individuals at which career stage are generally about 15 to 25 years old and are involved in some type of formal training, such as college or vocational education?
Exploration
Which evolutionary stage of a career occurs at the beginning of a career and is characterized by self-analysis and the exploration of different types of available jobs?
Exploration, which occurs at the beginning of a career, is characterized by self-analysis and the exploration of different types of available jobs. Individuals at this stage are generally about 15-25 years old and are involved in some type of formal training, such as college or vocational education. They often pursue part-time employment to gain a richer understanding of what a career in a particular organization or industry might be like.
Which statement about tactical planning is most likely FALSE?
Facts on which to base tactical plans are relatively difficult to gather.
The primary factors that govern the value of information within an organization include information appropriateness, timeliness, quantity, and _______________.
Four primary factors determine the value of information: information appropriateness, information quality, information timeliness, and information quantity. In general, management should encourage the generation, distribution, and use of organizational information that is appropriate, of high quality, timely, and of sufficient quantity.
Which of the following is the final step in the MBO process?
Giving rewards is the final step in the MBO process.
______ skills build cooperation within the team being led.
Human skills build cooperation within the team being led.
In which step in designing a PERT network does the manager identify the critical path?
Identifying the critical path is done in Step 4. The critical path helps managers predict which features of a schedule are becoming unrealistic and provides insights into how those features might be eliminated or modified.
Julie is the manager of Terrance and they have engaged in the Management by Objectives process. Julie is currently checking on Terrance's work and how well he is reaching his objective. This corresponds to what step in the MBO Process?
In Step 3, monitor progress, at intervals during the normal operating period, the manager and the worker check to see whether the objectives are being reached.
The step of the strategic management process that involves establishing organizational direction is ________.
In step 2 of the strategic management process, organizational direction is established.
Gary is currently implementing a strategy his organization has come up with. This best fits with what step of the strategic management process?
In step 4 of the strategic management process, the strategy is implemented.
In the BCG Growth-Share Matrix, an SBU that has a high share of a high-growth market and typically needs large amounts of cash to support rapid and significant growth is referred to as a _______.
In the BCG Growth-Share Matrix, an SBU that is a star has a high share of a high-growth market and typically needs large amounts of cash to support rapid and significant growth.
Which principle of the Generally Accepted System Security Principles (GASSP) is characterized by respecting the rights of all organizational members when creating policies regarding security measures?
In the equity principle, management shall respect the rights of all employees when setting policy regarding security measures.
Cellular Solutions is a company that sells smart phones to consumers. The smart phone as a product is in a market where most people who want the product have it and people only buy a new one due to their old one wearing out. In the product life cycle, the stage that best fits this situation is ________.
In the saturation stage, nearly everyone who wanted the product has it (e.g., refrigerators and microwaves). Sales during the saturation stage typically are due to the need to replace a worn-out product or due to population growth.
Which of the following is LEAST likely a part of the general environment?
Least: Marketing is a part of the internal environment, not the general environment.
Which of the following is the second step in the planning process?
Listing alternative ways of reaching objectives is the second step in the planning process
Sarah is planning a department expansion and is meeting with her staff to discuss the most effective ways to handle the change. This is an example of which step in the planning process?
Listing alternative ways of reaching objectives is the second step. Once organizational objectives have been clearly stated, a manager should list as many available alternatives as possible for reaching those objectives.
The third stage in career evolution is the _______ stage
Maintenance is the third stage of career evolution.
Which term refers to the process of reaching organizational goals by working with and through people and other organizational resources?
Management is the process of reaching organizational goals by working with and through people and other organizational resources.
Management principles are ________.
Management principles are universal.
Which term refers to the proportion of total organizational resources that contribute to productivity during the manufacturing process?
Managerial efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process.
Which statement best summarizes how managers influence organizations?
Managers impact every phase of the organization because they are the catalysts for new and exciting products of all kinds that keep our economy and standard of living moving forward.
An electronics company is currently looking at the share of total sales it has compared to competitors. This is an example of a ________standard.
Market position standards indicate the share of total sales in a particular market that a company would like to have relative to that of its competitors.
Green Lawn Inc., a lawn care company, has been working on a plan to more efficiently mow customer lawns. The company has a chosen plan and is now implementing it. This is an example of which step in the planning process?
Once plans that furnish the organization with both long-range and short-range direction have been developed, they must be implemented in the "putting the plans into action" step. Obviously, the organization cannot directly benefit from the planning process until this step is performed.
Roderick has a significant amount of power due to his strong personal relationships with his subordinates. This type of power is known as _______.
Personal power is power derived from a manager's relationships with others.
________ includes determining tasks and groupings of work.
Organizing includes determining tasks and groupings of work.
Which strategic implementation skill involves the ability to create a network of people throughout the organization who can help solve implementation problems as they occur?
Organizing skill is the ability to create a network of people throughout the organization who can help solve implementation problems as they occur. Good implementers customize this network to include individuals who can handle the special types of problems anticipated in the implementation of a particular strategy.
Which management function involves assigning tasks to various individuals or groups within the organization?
Organizing takes the tasks developed in the planning function and assigns them to various individuals or groups within the organization. Tasks are organized so that the output of individuals contributes to the success of departments, which, in turn, contributes to the success of divisions, which ultimately contributes to the success of the organization.
The function that precedes and forms the basis for other management functions is ________.
Planning is the management function that precedes and is the basis for the organizing, influencing, and controlling functions of managers. Modern managers face the challenge of sound planning in small and relatively simple organizations as well as in large, more complex ones.
The process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives is known as _________.
Planning is the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives.
Which term refers to the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives?
Planning is the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives. In more formal terms, planning is "the systematic development of action programs aimed at reaching agreed-upon business objectives by the process of analyzing, evaluating, and selecting among the opportunities which are foreseen."
__________ is the foundation function, the first one to be performed, and the function all other functions are based on.
Planning is the process of determining how an organization can get where it wants to go, and what it will do to accomplish its objectives. Planning is the foundation function, the first one to be performed, and the function all other functions are based on.
Juanita is the manager for a group of workers that create cars in a factory setting. This means Juanita is best defined as what kind of manager?
Plant managers run manufacturing operations that produce the clothes we wear, the food we eat, and the automobiles we drive. Sales managers maintain a sales force that markets goods.
_______ standards address how much different segments of an organization should produce.
Productivity standards address how much different segments of an organization should produce.
Which of the following represents the fifth step in the strategic management process?
Strategic control is the final step in the strategic management process.
Which of the following is the final step in the planning process?
Putting the plans into action is the final step in the planning process.
Which managerial activity is LEAST relevant to the success and effectiveness of the control process?
Regulating control systems to minimize their impact on organization standards
Managers can use specific guidelines to increase the quality of their objectives. One of the guidelines is to state objectives as specifically as possible. Why might this be important?
Research shows that when objectives are not specific, the productivity of individuals attempting to reach those objectives tends to fluctuate significantly over time. Precise statements minimize confusion and ensure that employees have explicit directions.
Which of the following is the first step in the MBO process?
Reviewing organizational objectives is the first step in the MBO process.
Which of the following is the first step in evaluating the quality of organizational information?
Selecting the data to be analyzed and then determining the value of the information
Short-range is defined as a period of time extending about ________.
Short-range is defined as a period of time extending about one year or less.
Which of the following is the first step in the planning process?
Stating organizational objectives is the first step in the planning process.
ABC Books is entering the online publishing and selling market. Emily is evaluating whether the design and layout of the company's newly developed website meet the goals and standards of the company. This is an example of ____________.
Strategic control consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly.
Which of the following consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly?
Strategic control consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly.
Strategic control focuses on all of the following EXCEPT ______.
Strategic control does not focus on risk analysis.
What is the last step in the strategic management process?
Strategic control is the fifth and the last step in the strategic management process.
Which term describes the process of ensuring that an organization possesses and benefits from the use of an appropriate organizational strategy?
Strategic management is the process of ensuring that an organization possesses and benefits from the use of an appropriate organizational strategy.
_____________ is long-range planning that focuses on the organization as a whole.
Strategic planning is long-range planning that focuses on the organization as a whole.
Long-range planning that focuses on the organization as a whole is known as ________.
Strategic planning is long-range planning that focuses on the organization as a whole. In conducting strategic planning, managers consider the organization as a total unit and ask themselves what must be done in the long term to attain organizational goals. "Long range" is usually defined as a period of time extending about 3-5 years into the future.
A ________ covers a relatively long period of time, whereas a ____________ covers a relatively short period of time.
Strategic plans cover a relatively long period of time, whereas tactical plans cover a relatively short period of time.
What is the last step in the strategic management process?
Strategic control, the last step of the strategic management process, consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly.
Which step in the strategic management process consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly?
Strategic control, the last step of the strategic management process, consists of monitoring and evaluating the strategic management process as a whole to ensure that it is operating properly.
The strategic management process is generally thought to consist of five sequential and continuing steps. What is the third step?
Strategy formulation is the process of determining appropriate courses of action for achieving organizational objectives and thereby accomplishing organizational purpose.
Which term refers to the process of determining appropriate courses of action for accomplishing organizational objectives?
Strategy formulation is the process of determining appropriate courses of action for achieving organizational objectives and thereby accomplishing organizational purpose.
What is the fourth step in the strategic management process?
Strategy implementation is the fourth step in the strategic management process.
Which term refers to a broad and general plan developed to reach long-term objectives?
Strategy is defined as a broad and general plan developed to reach long-term objectives.
A broad and general plan developed to reach long-term objectives is known as a(n) ________.
Strategy is defined as a broad and general plan developed to reach long-term objectives. Organizational strategy can, and generally does, focus on many different organizational areas, such as marketing, finance, production, research and development, and public relations.
What is the end result of strategic planning?
Strategy is the end result of strategic planning.
Which of the following is NOT one of the steps in the strategic management process?
Tactical application is not one of the steps in the strategic management process.
Tactical planning is developed primarily by _________.
Tactical planning is developed mainly by lower-level management.
Which term refers to short-range planning that emphasizes the current operation of various parts of the organization?
Tactical planning is short-range planning that emphasizes the current operation of various parts of the organization.
Which of the following involves short-range planning that emphasizes the current operations of various parts of the organization?
Tactical planning is short-range planning that emphasizes the current operations of various parts of the organization. Managers use tactical planning to indicate what the various parts of the organization must do for the organization to be successful at some point 1 year or less into the future.
Which organizational level would be concerned with the allocation of resources to assigned tasks, the establishment of plans to meet operating objectives, and control of operations?
The allocation of resources to assigned tasks, establishment of plans to meet operating objectives, and control of operations are objectives of middle management.
Mindy works hard to maintain information security by regularly checking on the risks to information the company has and the company information systems. This best fits the Generally Accepted System Security Principles (GASSP) concept of _______.
The assessment principle suggests that organizations should periodically assess the risks to information and information systems.
The closer an organization comes to achieving its goals, the more ________ its managers are considered.
The closer an organization comes to achieving its goals, the more effective its managers are considered.
Robin is the CEO of a large manufacturing firm. He only invests money in planning if he thinks there will be a return on the investment in the future. This is an example of ________.
The commitment principle states that managers should commit funds for planning only if they can anticipate, in the foreseeable future, a return on planning expenses as a result of long-range planning analysis. Realistically, planning costs are an investment and therefore should not be incurred unless a reasonable return on that investment is anticipated.
What is the first step in the controlling process?
The controlling process consists of three steps: measuring performance, comparing measured performance to standards, and taking corrective action.
Gerrard is currently determining the cost to make a product. He will then present a report on what he finds. This best fits the controller function of _______.
The cost accounting function involves determining the cost to manufacture a product and prepare internal reports for management of the processing divisions.
Which of GASSP's principles for maintaining information security calls for managers to "respect the rights of all employees when setting policy"?
The equity principle states that management shall respect the rights of all employees when setting policy regarding security measures. Equity principle is the correct answer.
Ash is an important part of an organization's implementation team because she is talented at managing others during the implementation process. This is known as a(n) ________ skill.
The interacting skill is the ability to manage people during implementation. Managers who are able to understand the fears and frustrations others feel during the implementation of a new strategy tend to be the best implementers.
The _____________ method involves specific managers in an organization gathering to discuss their opinions on what will happen to sales in the future.
The jury of executive opinion method is when appropriate managers within the organization assemble to discuss their opinions on what will happen to sales in the future.
The _______________ holds that before managers initiate any action, they should clearly determine, understand, and state organizational objectives.
The necessity of predetermining appropriate organizational objectives has led to the development of a management guideline called the principle of the objective. This principle holds that before managers initiate any action, they should clearly determine, understand, and state organizational objective
Edwin is currently working with his management team to determine for their new venture its purpose and why it should exist, which is also called ________.
The organizational mission is the purpose for which—the reason why—an organization exists. In general, the firm's organizational mission reflects information such as what types of products or services it produces, who its customers tend to be, and what important values it holds. The mission statement is the written document that describes and explains the mission.
Which two management functions have been called the "Siamese twins of management" because they are so closely linked?
The planning and controlling functions have been called the Siamese twins of management. Stated simply, control entails ensuring that an event occurs as it was planned to occur. As implied by this definition, planning and control are virtually inseparable functions.
The __________ is a scheduling tool that emphasizes the interrelationship of tasks and shows both the estimates of time necessary to complete each activity and the sequence of activities that must be followed to complete a project.
The program evaluation and review technique (PERT) is a scheduling tool that emphasizes the interrelationship of tasks and is a network of project activities showing both the estimates of the time necessary to complete each activity and the sequence of activities that must be followed to complete the project.
A sales forecasting technique that predicts future sales by analyzing the opinions of salespeople as a group is known as the _________________.
The salesforce estimation method is a sales forecasting technique that predicts future sales by analyzing the opinions of salespeople as a group. Salespeople continually interact with customers, and from this interaction, they usually develop a knack for predicting future sales. The resulting forecast normally is a blend of the informed views of the group.
The strategic management process is generally thought to consist of five sequential and continuing steps. What is the second step?
The second step of the strategic management process is establishing organizational direction. Through an interpretation of information gathered during environmental analysis, managers can determine the direction in which an organization should move.
Joel is looking into the demographics of the potential consumer base for the products his company produces. Which component of the general environment is he currently looking at?
The social component is the part of the general environment that describes the characteristics of the society in which the organization functions. Two important features of a society that are commonly studied during environmental analysis are demographics and social values.
In most cases, the strategic management process involves _________ steps.
The strategic management process is generally thought to consist of five sequential and continuing steps.
Which component of the general environment includes new approaches to producing goods and services?
The technological component is the part of the general environment that includes new approaches to producing goods and services. These approaches can be new procedures as well as new equipment.
Steven is currently 52 years old. In his job, Steven has stabilized performance and has little career progress. Steven is most likely in the career evolution stage of: __________.
The third stage in career evolution is the maintenance stage. In this stage, individuals who are 45 to 65 years old show either increased performance (career growth), stabilized performance (career maintenance), or decreased performance (career stagnation).
Many contemporary management writers propose that formulating appropriate organizational strategy requires conducting a critical question analysis that involves answering four simple questions. Which of the following is NOT one of those four questions?
This is not one of the four basic questions in the critical question analysis.
Which of these refers to the extent to which customers may use products or services from another industry instead of the focal industry?
Threat of substitute products refers to the extent to which customers may use products or services from another industry instead of the focal industry.
Which of the following is NOT one of the key areas in which Drucker advised managers to set management system objectives?
Tradition is not one of the key areas in which Drucker advised managers to set management system objectives.
What is the fifth step necessary to operate an information system (IS) properly?
Transmitting information is the fifth step necessary to operate an IS properly.
When managers go out of their way to ensure that employees know exactly what details are required to increase the quality of a controlling subsystem, managers are most likely ____________.
communicating the mechanics of the control process
During which career stage do individuals who are about 25 to 45 years old start to become more productive or higher performers?
during the establishment career stage, individuals are about 25 to 45 years old and they start to become more productive or higher performers.
_______ skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.
echnical skills involve the ability to apply specialized knowledge and expertise to work-related techniques and procedures.
Bethany finds that she doesn't get information far enough ahead of time to use it successfully. This situation best shows a lack of _______.
information timeliness
Which type of power increases as organization members perceive that the manager's level of expertise is significant?
in general, a manager's personal power increases as organization members perceive that the manager's level of expertise is significant.
Which term states that managers should commit funds for planning only if they can anticipate a return on planning expenses as a result of long-range planning analysis?
the commitment principle states that managers should commit funds for planning only if they can anticipate a return on planning expenses as a result of long-range planning analysis.
Information ___________ refers to the extent to which the receipt of information allows decisions to be made and action to be taken to the benefit of the firm.
timeliness
