MGMT 371 Final

A wide span of management produces ____.

A flat organization

Jill enjoys a challenge. She never stagnates. If work is not providing enough growth, then she will train for a marathon. She is working on her ____ needs.

Achievement

The process by which the manager identifies and then tries to eliminate as many of the negative factors that will make the job of change more difficult as possible is called ____.

Force-field analysis

The Pizza Place makes only pizza and sells only pizza, drink, and prepackaged snacks. This is an example of the ____ organization design.

Functional (U-form)

Which of the following is NOT a characteristic of organic organizations?

High level of specialization

Vera Bradley makes fashion accessories. It releases 4 new patterns a year. The new patterns are an example of a(n) __________ innovation.

Incremental

A pre-employment test that requires applicants to perform the same kinds of tasks they will actually do on the job will have high....

content validity

Fred is in the Army. He saw a couple major motion pictures that took place in Iraq. They were so inaccurate that he refuses to see another movie. He now thinks that all Hollywood producers are left-wing zealots. Fred is using...

stereotyping

Wegmans has a reputation for paying higher than the preparing wages in its industry. This is an example of ____.

wage level

Gerald is about to cook dinner and discover he is missing an ingredient. He can switch to a new recipe, substitute an ingredient, or create something completely new. He is currently in which step of the motivation process?

Choosing a behavior that satisfies the need

Which of the following strategies would generally follow a bureaucratic design?

Defender

The opposite of micromanaging is

delegation

You are reading a document with the following intro, "Workers will work in an office environment using a computer. Some lifting will be involved, but will not exceed five pounds." You are reading part of a job...

description

Organizational ____ refers to the manner in which an organization's structural components are arranged to manage the total organization.

design

According to Herzberg's two factor theory of motivation, which of the following is a motivator?

an opportunity to show what you can do

Which of the following statements does NOT describe an advantage of product departmentalization?

Administrative costs are lower

A person's ability to get along with others in an organization is known as

Agreeableness

Employees at Recordings for the Bling and Dyslexic met at a minor league baseball game to do some offsite meeting and enjoy a relaxed, friendly environmental event. Which bureaucratic characteristic does this violate?

An appropriate social distance between supervisor and subordinate

Gary retired. He misses his friends from work. Retirement is not fulfilling which level of need in Maslow's hierarchy?

Belongingness

When a board of directors chooses an internal candidate for CEO it reduces resistance to change because employees already know more about the boss. This is a form of ____

Education and communication

Darin, the human recourses manager of a local firm, makes sure the firm is paying men and women the same if they are doing the same job. The legal constraint that he is abiding by is the _____.

Equal Pay Act

Which of the following is NOT a type of intervention or activity commonly used in organization development?

External recruitment

One of the common complaints of special education teachers is that they are not allowed to teach because of all the paperwork they are required to fill out and keep current. They once only had to teach, but now they have many other duties that they dont feel they are doing anything well. In this case, ____ did not produce satisfied workers.

Job enlargement

Which of the following labor regulations could have potentially prevented a 2006 mine accident in West Virginia that killed 11 miners?

Occupational Safety and Health Act

The Age Discrimination Employment Act....

Outlaws discrimination against workers over the age of 40

The extent to which the contributions made by an individual math the inducements offered by the organization is referred to as the...

Person-job fit

Which kind of reinforcement involves providing a desired outcome in the presence of desirable behavior?

Positive

Ingrid is excited about her new job she thinks will be exciting, fulfilling, and rewarding, and will allow her the standard of living that she is looking for. She has made a(n) ___________.

Psychological contract

Rose Marie's boss tells her what to do, not how to do it. Which is TRUE?

Rose Marie apparently has a high degree of autonomy in her job

The starting point for all job design activities is determining the level of desired ____.

Specialization

The idea that organization change may have substantial effects far beyond the area in which the change actually takes place relates to one of the integrative management theories presented earlier in the text. What is that theory?

Systems Theory

Laundry is never done. Unless it is done naked, doing laundry creates more work. Laundry lacks _____.

Task identity

Which of the following best describes the situational view of organization design?

The appropriate organization design depends on the circumstances

A company that sells name and addresses for direct mail and internet marketing has subcontracted out the research and development procedures for putting together mailing lists. It has a small sales force, but uses a telemarketing company to locate businesses that are prospects for its mailing lists. Which of the following terms BEST describes its organization design?

Virtual organization

Machiavellianism is

all of these choices

According to the test, total performance is basically determined by ____.

ability, motivation and environment

Some employers have instituted a(n) _________. This allows employees, within limits, to choose a benefit package that best suits their own needs.

cafeteria benefits plan

Weber's guidelines for bureaucratic design include:

clear chain of command

Charlie believes "let go and let God." Charlie has a(n)

external focus of control

Nora is chief legal counsel for Midco Waste. She has ___.

functional authority

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea. The Master Inventor program supports

intrapreneurship

Which of the following approaches to organization design automatically creates lateral relationships?

matrix

Stacey complains constantly that the world has never been fair to her. This is known as....

negative affectivity

Total sales, budget expenditure, and the number of claims processed are all examples of ____.

objective performance appraised criteria

Corine observed her company laying people off without notice or explanation. Her _____ will likely decrease.

organizational commitment

General Motors launched a contest for independently produced Super Bowl ads for Chevrolet. The contest is an example of a ____ change.

planned

Many college students work as interns over the summers, some are offered employment upon graduation. Internships can be a ____.

realistic job preview

Workers at McDonalds trained to cook, clean, fill drinks, take orders, and fill orders. During a shift they work each job for one hour. This is an example of job ____.

rotation

When managers let people who will be affected by an impending change know the reasons for the change, the ____ stage of the Lewin model of organization change has been reduced.

unfreezing

According to the expectancy model, performance is a result of ____

valence