MGMT 44430 EXAM 2
How is a sourcing plan created?
1. Profile desirable employees 2. Analyze the effectiveness of different recruiting sources on an ongoing basis 3. Utilize different recruiting sources based on the firm's staffing goals and employee profiles
When a U.S. employer cannot find a qualified American for a position it can hire a non-U.S. citizen who can show proof of their eligibility for employment in the U.S. through the _____ visa program.
H-1B
Types of Fairness Perceptions
distributive, procedural, and interactional
_________ helps to improve the engagement of job candidates throughout the application and recruitment process.
gamification
Having a low selection ratio means ________.
hiring only a few applicants
Recruiter Characteristics
Familiarity with the job and organization Good listening skills Good communication skills Good social skills Intelligence Self-confidence Extroversion Enthusiasm about the job and company Trustworthiness Credibility
The ________ describes how personal information such as that provided by a job applicant is handled in the European Union.
General Data Protection Regulation
Which of the following is true of person-organization fit?
It is positively related to job satisfaction.
What are some factors that could influence a recruiter's effectiveness?
Labor Market Coworkers Organization's Characteristics Job Characteristics Hiring Managers
Contingent Assessment Methods
Medical and drug tests Background checks Proof of employment eligibility
Screening Assessment Methods
Resumes and cover letters Job applications and weighted application blanks Telephone screens
Internal Recruitment Sources
Succession Management Talent Inventories Employee Development Internal Job Postings Employee Referrals
What is an organization's employer image and why is it relevant to staffing?
The organization's employers are the face of the company and what the customers see. This is relevant to staffing because the employer should always be motivated by company goals and should motivate the staff to be the best they can.
Organization Brand
a symbolic picture of all the information connected to a company or its products, including its image
Online job fairs are best for recruiting____________________
active job seekers
Situational Interviews
asking people how they might react to hypothetical situations "How would you..."
The Uniform Guidelines on Employee Selection Procedures were created to ________.
assist organizations in complying with federal law prohibiting discrimination in hiring
Which assessment method would be the best choice to identify candidates who are more likely to pose a security risk to the company?
background check
Procedural Fairness
beliefs that the policies and procedures that produced the hiring or promotion decision were fair
Which of these helps to reduce the effect of unconscious biases?
blind assessment
________ is/are beginning to be applied to job seeker credentials, speeding up background checks.
blockchain
Which of these should be shared with job applicants in the latest stage of the recruiting process?
company benefits
A background check is a(n) _________.
contingent assessment method
Nontraditional Applicant Pools
differ from typical hires in terms of their educational background, previous employment, age, etc. Can include workers with disabilities, veterans, older workers, and welfare-recipients.
The need to acknowledge and respect the diversity of local cultures when sourcing and managing a global workforce is called ________.
differentiation
Which of the following do corporate executives use to form an image of a specific organization?
economic performance indicators
Which of the following refers to the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm?
employee development
An organization that is currently composed of primarily white males may discriminate against minorities and women if it uses which recruiting source?
employee referrals
A company that outsources all its recruiting to an outside company is using ________.
full-scale recruitment process outsourcing
Organization Image
general impressions of an organization or its products
Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.
geographic targeting
Graphology includes any practice that involves determining personality traits or abilities from a person's ________.
handwriting
Which of the following is NOT an area that recruiters are usually trained in?
how to do the job itself
Sourcing
identifying and locating high potential recruits
What makes an effective recruiting source?
if it helps a company meet its staffing goals for the position being filled.
One of the primary challenges of sourcing and managing a global workforce is the need to strike a balance between what two competing objectives?
integration and differentiation
Job seekers often rate ________ as the most job-related selection procedure.
interviews
Which of the following means of sourcing talent is sometimes considered unethical?
lateral hiring
Which of the following is a type of cognitive ability test?
mathematical reasoning
Evaluative Assessment
methods that evaluate the pool of job candidates to determine who will be hired
Screening Assessment
methods that narrow a pool of job applicants down to a smaller group of job candidates
Contingent Assessment
methods whereby a job offer is made contingent upon a candidate passing the assessment
If a decision an HR manager knows is best conflicts with what is best for another stakeholder the HR manager is likely to feel _______.
moral distress
The moral elements of the schemas of people higher in ______ are more constantly primed and available.
moral identity
Having recruiters evaluate candidates for their fit with several different positions is an example of ________.
multiple assessments
Which of the following recruitment strategies can help an organization reduce labor costs and improve customer service together with accessing top talent?
offshoring
Fairness Perceptions
organizations expect applicants to be honest and open with them and applicants expect the same from organizations
Recruiter behaviors have the largest impact on ________.
overall applicant impressions of the recruiter
A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.
passive job seeker
For which of the following types of candidates will initial recruiter experiences be more important in their ultimately becoming applicants at all?
passive job seekers
Interactional Fairness
perceptions of the interpersonal treatment and the amount of information received during the hiring process
The fit between a person's abilities and the demands of the job and the fit between a person's desires and motivations and the attributes and rewards of a job is ________.
person-job-fit
Realistic job Preview (RJP)
presenting both positive and potentially negative information to job candidates
Sourcing Plan
prioritizes which recruiting sources should be used to staff a given position to best meet staffing goals that include the cost, speed, and quality of new hires
A headhunter for an engineering firm is looking for a civil engineer to head their new project to build a highway. Unable to find the right candidate for the job, the headhunter resorts to scouting for potential candidates among the employees of rival firms. It offers the assistant chief engineer of its rival firm an extremely lucrative package and the chance to assume greater responsibilities. This practice is known as ________.
pull-up hire
Which of the following are considered to be an underutilized labor source?
qualified persons with disabilities
The set of recruiter characteristics related to more effective recruiting is called a(n) _______.
recruiter profile
A formal document detailing the process to be followed when a firm recruits for an open position is a ________.
recruiting plan
When a staffing professional analyzes which recruiting source(s) produced the highest quality new hires he is performing a ________.
recruiting yield analysis
Hiring an outside company to help find executive-level hires is an example of using ________.
retained search firm
The first step in the external recruitment process is to ________.
secure job requisition approval
Showing candidates a short video and asking them to choose one of five responses is an example of which external assessment method?
situational judgement test
Global Sourcing
sourcing of employees on a global basis
Geographic Targeting
sourcing recruits based on where they live
The ongoing process of recruiting, evaluating, developing, and preparing employees to assume other positions in the firm in the future is ________.
succession management
Ethical recruiter behavior begins with ________.
the employer clearly defining expected recruiter behaviors
Person-Vocation Fit
the fit between an individual's interests, abilities, values, and personality and his or her occupation
Person-Organization Fit
the fit between an individual's values, beliefs, and personality and the values, norms, and culture of the organization
Spillover Effects
the indirect or unintended consequence of an action
Person-Group Fit
the match between individuals and their work groups, including their supervisors
Distributive Fairness
the perceived fairness of the hiring or promotion outcome
Person-Job Fit
the potential of an individual to meet the needs of a particular job and the potential of the job to meet the needs of the individual
Which of the following recruiting metric gives the number of employees who voluntarily quit within their first year?
turnover data of the company
Behavioral interview questions are more reliable and substantially better than ________ at predicting job performance.
unstructured interview questions
Which of the following would NOT be effective in reducing adverse impact?
use a high reading level on all written assessments as an extra screening tool
Behavioral Interviews
using information about what the applicant has done in the past to predict future behaviors "Give me a time..." "Tell me about..."
Which of the following external recruiting sources is fast, cheap, and useful for finding active job seekers?
walk-ins
Evaluative Assessment Methods
Cognitive and non-cognitive ability tests Value assessments Personality assessments Integrity tests Polygraph tests Behavioral, situational, and case interviews Job simulations Work samples Reference checks
External Recruitment Sources
Employee Referrals In-House Recruiters Written Advertisements Job Fairs Observation Resume Databases Career Sites Online Job Boards Search Firms Professional Associations State Employment Agencies Military Transition Services Acquisitions and Mergers Raiding Competitors Internet data Mining Networking Schools Previous Employees Non-U.S Citizens Walk-Ins Creative Sourcing