MGMT (ch. 9)

Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees. Pizza Deluxe University would be considered a(n):

corporate university

Sandra, a human resources manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as:

job evaluation

Affirmative action requires that an employer take positive steps to guarantee promotion from within.

False

Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:

Stereotype Threat

Artie's Pretzels is a small but well-known company that receives thousands of job applications every year, though it only fills about 50 positions annually. Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees. Artie's Pretzels is an example of a(n):

employer of choice

Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

false

Homogeneous top management teams tend to be broadminded in their perspectives.

false

Many people believe that men make better managers because of their more collaborative, less hierarchical, relationship-oriented approach that is in tune with today's global and multicultural environment.

false

Most organizations make a conscious effort to shift from a pluralism perspective to one of monoculture.

false

One of the questions that human resource planning should consider includes: "What is the profit margin and inventory turnover rate?"

false

Research shows that companies with several senior-level women underperform financially and organizationally in comparison to those without senior-level women.

false

The traditional dimension of diversity can be acquired or changed throughout one's lifetime.

false

Today's workers are younger than ever before.

false

Most organizations that cut benefits during the recent recession plan to restore them in the near future.

false. they don't plan on restoring them

Conolly Company uses internal recruiting whenever possible. This practice:

generates increased employee commitment

Colby is a new interviewer who just finished an interview with Renee. Her professional style and her flawless grooming immediately struck him. Colby gave Renee a very good evaluation although her previous work experience and educational background were not that exceptional. To which of the following rating errors did Colby succumb?

halo effect: a manager gives an employee the same rating on all dimensions of the job, even though performance may be good on some dimensions and poor on others.

Which of the following is NOT a dividend of workplace diversity?

reduced costs?

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and physical ability. Hopetech's diversity plan follows which of the following models of corporate diversity?

traditional model

A diverse workforce is better able to anticipate and respond to changing consumer needs.

true

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

true

Finding the right people to apply new information technology for e-business is a current strategic issue of particular concern for HR managers.

true

Hiring and keeping high-quality employees with the right set of skills is one of the most urgent concerns for today's organizations.

true

Recruiters are now viewing the profiles and pictures of candidates on social networking sites such as Facebook.

true

Recruiting activities can be divided into (1) internal recruiting including "promote-from-within" policies and (2) external recruiting including the use of headhunters.

true

Research shows that realistic job previews lower employee satisfaction and increase turnover.

true

Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Rights Act.

true

Stereotypes assume that all members of a group have the same characteristics.

true

The Equal Pay Act prohibits differences in pay on account of race.

true

Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

true