MGMT Chapter 17 Smartbook

Path-goal clarifying

Clarifying employees' performance goals using positive and negative rewards

Select the relationship oriented leader behaviors.

Consideration Empowerment Servant-leadership

Which statements are true about emotional intelligence and leadership?

Emotional intelligence helps people with transformational leadership. Emotional intelligence helps people lead; however, it does not solve all problems.

Why is it important for managers to maintain a high leader-member exchange (LMX) relationship with each employee?

Employees remain on the path to achieving their goals. Employees stay on the track to success.

Group-oriented decision making

Encouraging group members to participate in decision making.

Value-based

Establishing a vision and supporting its accomplishment.

Which of the following describe the behavioral styles theory of leadership?

Leader behaviors can be improved and developed There is no one best style of leadership Leader behavior is more important than traits

When an individual influences a group of individuals to achieve a common goal it is called

Leadership

What must leaders do for their employees, according to path-goal theory?

Link rewards to goals. Reduce roadblocks. Provide guidance.

Who typically perform functions associated with investigating, organizing, and controlling as well as implementing an organization's vision and strategic plan?

Managers

According to research, which of the following are differences found among men and women leadership roles?

Men use an autocratic style, while women use a participative style. Men are task-oriented, while women are relationship-oriented.

Representation and networking

Presenting the work group in a positive light to others

Supportive

Providing counseling, mentoring, and coaching to assist employee development

Bernard Bass associated which of the following behaviors with leaders?

Rallying employees around a common goal Inspiring others Creating vision and strategic plans

Which of the following are categories of unique leader behaviors? (Check all that apply.)

Relationship-oriented Task-oriented Passive Transformational

Interaction-faciitation

Resolving disputes; facilitating communication.

Achievement-oriented

Setting challenging goals

Work-facilitation

Showing concern for the well-being of employees

Select the inputs to leader behavior as illustrated by the model of transformational leadership.

Traits Organizational culture Life experiences

What type of leadership is exhibited in sustained displays of hostile verbal and nonverbal behavior?

abusive supervision

Select typical characteristics of transformational leaders.

agreeable extroverted proactive

What is the primary purpose of task-oriented leader behaviors?

assisting others in achieving their goals as well as the goals of the working group

Which of the following approaches tries to find the unique behaviors that effective leaders have?

behavioral styles

Which of the following can leaders engage in to promote psychological empowerment in employees?

behaviors that encourage self-determination behaviors that enhance perceptions of meaning behaviors that encourage employee competence

A form of interpersonal attraction that inspires acceptance, devotion, and enthusiasm is called

charisma

What is a form of interpersonal attraction that inspires acceptance, devotion, and enthusiasm called?

charisma

Leader behavior associated with creating mutual respect or trust while concentrating on the group members' needs and desires is called

consideration

As situations change, different styles of leadership become appropriate. This is the basic premise of __________ theories.

contingency

The situational theory which argues that a leader's effectiveness is dependent on how well a leader's style fits the situation at hand is called __________ theory.

contingency

What is the theory that says a leader's effectiveness depends on how well a leader's style fits characteristics of the situation at hand?

contingency theory

Although personality and demographic similarities between leaders and followers are often associated with higher leader-member exchange (LMX) relationships, what should managers avoid?

creating a homogeneous work environment for the sake of having positive relationships

Which of the following are goals of relationship-oriented leadership?

creating positive work relationships among coworkers enhancing employees' skills creating positive work relationships between employees and their leaders

In terms of leadership, women use a more ______ style while men use a more ______ style.

democratic; autocratic

According to behavioral styles theory, leader behavior is more important than leader traits when it comes to _______.

effectiveness

The ability to manage oneself and one's relationships in a mature and constructive way is called ______ _______.

emotional intelligence

What type of leadership represents the extent to which a leader creates perceptions of psychological empowerment in others?

empowering

____________ ____________ represents the extent to which a leader creates perceptions of psychological empowerment in others.

empowering leadership

______________ _____________ represents the extent to which a leader creates perceptions of psychological empowerment in others.

empowering leadership

What are the implications of LMX theory?

expectations must be clear diversity must be embraced initiatives to improve poor LMX are critical

Which types of organizational cultures are more likely to foster opportunities for transformational leaders?

flexible adaptive

Due to Margie's strong technical skills and "can-do" attitude, Lon perceives a high LMX between himself and his employee, Margie. Lon is considering how ______ influences the quality of an LMX.

follower characteristics

What are some of the individual-level behavioral outcomes associated with high-level leader-member exchange (LMX) relationships?

greater employee engagement in organizational citizenship less employee turnover

Consideration involves leader behaviors associated with creating mutual respect with a focus on what?

group members' needs and wants

The idea that people have beliefs about how leaders should behave and what they should do for their followers is called ______ leadership theory.

implicit

Leader-member relations result in the formation of two types of exchanges: the __________-_________ exchange and the ___________-___________ exchange.

in-group; out-group

What are some of the effects that intellectual stimulation by transformational leaders can have on followers and work groups?

increased perceptions of task meaningfulness increased perceptions of organizational justice

What is the behavior called when a leader organizes and defines what group members should be doing to get the best output possible?

initiating structure

What type of leader behavior is displayed when the president of the photography club asks the yearbook committee for guidance in what kind of candid pictures are needed?

initiating structure

Successfully attracting commitment, energizing workers, and creating meaning in employees' lives are the result of what type of motivation?

inspirational

The use of charisma to establish an attractive vision of the future, using emotional arguments and exhibiting optimism and enthusiasm is called ____________ ____________

inspirational motivation

Important takeaways from trait theory include that:

it can be important to hiring and promoting decisions having a "global mindset" is important traits impact leader effectiveness

What are some of the effects that employees face as a result of abusive supervision?

job dissatisfaction decreased productivity bad or abusive behavior

Bernard Bass concluded that leaders manage, and managers do what?

lead

What theory presupposes that leaders will develop one-to-one relationships with each of the people reporting to them?

leader-member exchange (LMX)

What is it called when an individual influences a group of individuals to achieve a common goal?

leadership

Researchers determine leadership characteristics by using a statistical procedure called ____________-_____________, which computes an average relationship between two variables.

meta-analysis

Low leader-member relationships result in out-group exchanges that are characterized by:

more formality in expectations more formality in reward negotiations less trust and respect

Select all of the interpersonal attributes, whether positive or negative, that leaders may possess.

narcissism extraversion agreeableness Machiavellianism

Initiating structure represents leader behaviors that define what group members should be doing to maximize:

output

Select the leader behaviors in the integrated model of leadership.

passive task-oriented relationship-oriented transformational

The theory which states that leader behaviors are effective when employees view them as a source of satisfaction or as a way to future satisfaction is called _____________-_____________ theory.

path-goal

What are the characteristics that leaders look for in employees when creating higher leader-member exchange (LMX) relationships?

positive personality competence agreeableness

A mental representation of the traits and behaviors that people believe are possessed by leaders is called a leadership _______________.

prototype

A focus on increased service to others rather than oneself is called:

servant-leadership

According to Fiedler, the two leadership styles are:

task-oriented and relationship-oriented

Effective leadership is affected by a combination of

task-oriented traits and interpersonal attributes

According to Fiedler, a leader's style is either __________-motivated as he or she is focused on accomplishing goals or _________-motivated as he or she is more interested in developing relations with followers.

task;relationship

Contingency theories propose that the effectiveness of a particular style of leader behavior depends on what factor?

the situation

According to ________ theory, organizations should consider using personality and trait assessments in the selection and promotion process.

trait

According to __________ theory, organizations should consider using personality and trait assessments in the selection and promotion process.

trait

Trying to identify personality characteristics that can be used to figure out who is better at leading and who is better at following is the __________ approach to leadership.

trait

Trying to identify the personality characteristics or interpersonal attributes that can differentiate leaders from followers is called:

trait approach

Clarifying employees' roles and task requirements and providing followers the positive and negative rewards contingent on performance is called:

transactional leadership

What behavior do leaders use when they clearly explain roles and task requirements for employees and provide positive and negative rewards based on the employees' performance?

transactional leadership

When Tom installed controls for things such as accounting procedures and inventory audits and then rewarded his employees for using the system, he was making use of ______ ______.

transactional leadership

Select the types of task-oriented leadership.

transactional leadership initiating structure

By appealing to followers' values, motives, and personal identity, ________ leaders transform followers to pursue organizational goals over self-interests.

transformational

Leaders who are _________ use behaviors that appeal to followers' self-concepts.

transformational

Which type of leaders appeal to their followers to pursue organizational goals over self-interests?

transformational

Select the interpersonal relationship variables that have the greatest effect on LMX.

trust like each other similar to each other

Servant-leaders are less likely to

use behaviors that benefit themselves and hurt others

What do behavioral scientists call a leader-member exchange relationship?

vertical dyad