mgmt exam 2 ch 6

C

According to the planning process described in the text, operational plans flow directly from A. strategic goals. B. strategic plans. C. tactical plans. D. the organization's purpose. E. the organization culture.

E

An objective is a(n) ____. A. tactical plan B. strategic goal C. operational plan D. strategic plan E. operational goal

A

An organization's chief executive officer A. is normally involved in all phases of the planning process. B. usually doesn't assume a direct role in the planning process. C. should not be involved in the planning process. D. tends to act as a consultant in the planning process. E. plays more of an advisory role in the planning process

A

Middle managers are most closely associated with organizational plans at the ____ level. A. tactical B. strategic C. contingency D. operational E. functional

D

Goals are set by A. department, level, and time. B. distance, area, and group. C. time, region, and level. D. time frame, area, and level. E. department, team, and group.

B

Goals serve four very important purposes. Each purpose is related closely to one of the four functions of management. According to the text, which of the four functions of management is NOT specifically addressed by one of the purposes served by goals? A. Planning B. Organizing C. Leading D. Motivating E. Controlling

C

Goals set for short-term issues are called A. tactical. B. strategic. C. operational. D. functional. E. autonomous.

A

Google wanted to compete more effectively against Apple, so it offered to buy Motorola Mobility. This is an example of a(n) ____ plan. A. strategic B. standing C. contingency D. tactical E. operational

D

The responsibility for establishing corporate mission and strategy lies with the A. planning task force. B. executive committee. C. chief executive officer. D. board of directors. E. stockholders.

E

In what order should the following be developed? A. Mission, operational, strategic, and tactical B. Strategic, tactical, mission, and operational C. Mission, tactical, strategic, and operational D. Tactical, strategic, mission, and operational E. Mission, strategic, tactical, and operationa

B

Many organizations develop a professional planning staff with overall responsibility for the planning process. Which of the following is NOT a reason for using a planning staff? A. The need to integrate and coordinate planning activities B. The need to reduce coalition formation in the organization C. The fact that managers often lack the required tools and skills to do a good job of planning D. The fact that managers tend to focus only on what is good for their part of the organization E. The need to reduce the workload of individual managers

D

The ____ of Choice Waste Management Ltd. is "To be the best international integrated leading waste management company¾working in the best competitive environment to deliver the best value and sustainable waste solutions to meet the world's needs." A. operational goal B. tactical plan C. strategic plan D. mission statement E. operational plan

D

The ____ of the National Park Service is "To promote and regulate the use of the national parks which purpose is to conserve the scenery and the national and historic objects and the wildlife therein and to provide for the enjoyment of the same in such a manner and by such means as will leave them unimpaired for the enjoyment of future generations." A. operational goal B. tactical plan C. strategic plan D. mission statement E. strategic goal

D

The mission statement should include all EXCEPT which of the following? A. Directions B. Premises C. Values D. Tactics E. Purpose

B

Which of the following directly follows from the organization's mission? A. Operational plans B. Strategic goals C. Tactical goals D. Tactical plans E. Functional plans

C

You have decided to go into business for yourself. On your loan application, you state that you intend to open a flower shop in the Village Center Mall. What does this statement on your loan application represent? A. A strategic goal B. An operational plan C. A mission statement D. A strategic plan E. A tactical plan

A

____ plans are the organizational plans that are broadest in focus and have the longest time frame. A. Strategic B. Functional C. Contingency D. Tactical E. Operational