MGMT quiz 3 and 4

A culture that has an external focus and values flexibility (fast to responds to changes in the marketplace, encourage employees to take risk and think outside the box, great for startups)

Adhocracy Culture

A culture that has an internal focus and values flexibility rather than stability and control (family atmosphere/collaboration, employee-focused, devote significant resources to hiring and developing employees)

Clan Culture

Employees bring their societal culture to work with them in the form of _____ and _______.

Customs and Language

The stated values and norms that are preferred by an organization. "_____" values are generally established by the founder of a new or small company and by the top management team in a larger organization.

Espoused Values

1- Give members an organizational identity. (fun place to work - Southwest) 2- Facilitate collective commitment. (dedication to corporate mission) 3- Promote social system stability—social system stability reflects the extent to which the work environment is perceived as positive and reinforcing, and conflict and change are managed effectively. 4-Shape behavior by helping members make sense of their surroundings—helps employees understand why the organization does what it does and how it intends to accomplish its long-term goals.

Four Functions of Org Culture

A culture that has an internal focus and values stability and control over flexibility (more formalized and structured work environment, value stability and control over flexibility)

Hierarchy Culture

rely heavily on non-verbal & situational cues for meaning

High context culture

characterized as "I" and "me" cultures, give priority to individual freedom and choice

Individualistic culture

A culture that has a strong external focus and values stability and control (driven by competition and desire to deliver results, customers/profits take priority)

Market Culture

process of forming and maintaining development relationships between developers and a junior person.

Mentoring

Consist of the physical manifestation of an organization's culture.

Observable artifacts

extent to which personal characteristics match those from a work environment. People have higher job satisfaction and commitment to their organizations and lower intentions to quit when their personal characteristics (e.g., skills, abilities, and personalities) and values (e.g., integrity) match or fit the job requirements, organizational values, and the values of the workgroup.

PE fit

a set of beliefs and values about what is desirable and undesirable in a community of people, and a set of formal or informal practices to support the values

Societal Culture

outlines an organization's long-term goals and the actions necessary to achieve these goals. In order for cultural change to happen:

Strategic Plan

long-term goal describing "what" an organization wants to become. Habitat for Humanity: "A world where everyone has a decent place to live."

Vision

oppositely called "we" and "us" cultures, rank shared goals higher than individual desires and goals

collectivist culture

any type of structured experience designed to help departing employees (and their families) adjust to a foreign culture

cross culture training

anxiety and doubt caused by an overload of new expectations and cues

culture shock

The values and norms that actually are exhibited or converted into employee behavior.

enacted values

refers to anyone living and/or working outside their home country

expatriate

written and spoken words carry the burden of shared meanings

low context culture

revealed in the ordered, precise, schedule-driven use of public time that typifies and even caricatures efficient Northern Europeans and North Americans

monochromic time

The set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.

organizational culture

seen in the multiple and cyclical activities and concurrent involvement with different people in Mediterranean, Latin American, and especially Arab cultures

polychromic time

study of cultural expectations about interpersonal space

proxemics