Mgmt Theory and Practice-Test 2

Which of the following is the best example of a self-directed team?

Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed

When Ed purchased P&G products because the manufacturer to be reputable and socially responsible, it provided an example of

CSR as a competitive advantage

Which of the following managers should be assigned to lead a geographically distributed team?

Jose, who has already shown skill at managing a collocated team

Which of the following statements does not provide an example of an effective team leader?

Tom focuses more on members' needs than the team's goals

Which of the following aspects of a leader's role in relation to culture is deemed critically important to an organization's success?

create a challenging work environment

Innovative forces that usually appear in market peripheries and have attributes that only a small portion of the population currently value are referred to as_______.

disruptive technologies

Which of the following statements is true of diverse teams?

diverse team members have access to more complementary information and expertise

Which of the following individuals is the best example of a successful change leader?

a change leader who engages and listens to employees and motivates them by showing concern and sharing credit

A scientist receives a yearly grant from a pharmaceutical company that funds research on a new cancer drug. After conducting the research, the scientist learns that the new cancer drug is less effective when compared to many other cancer drugs in the market. After the scientist shares this information with the company, they encourage him to "reanalyze the data" in order to find different results favorable to the pharmaceutical company. The company also suggests that if different results are not found they will withdraw all research funding from the scientist. Which of the following is the scientist facing?

a conflict of interest

Which of the following statements best describes negotiation?

a process by which two parties attempt to reach agreement on an issue by offering and reviewing various courses of action

Which of the following is an advantage of a strong culture?

a strong culture has been linked to better levels of performance

Which of the following teams is the best example of a team in the norming stage of development?

a team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions

Which of the following statements is true of the levels of organizational culture?

assumption are deeply embedded in an organizational culture

The_____was created to help business translate strategy into action by identifying the most critical measures to drive business success and linking long-term strategic goals with short-term operational actions.

balanced scorecard

A firm's ethical responsibilities are:

behaviors the general population expects

The management of Z-Cosmetics, after identifying key measurements, decided to set performance targets for its business. In order to fulfill the purpose, it adopted a process which required the management to collect data from Color Cosmetics, a leading manufacturer in the industry. The managers of Z-Cosmetics believed that adopting the best practices across the industry would help them achieve their goals more effectively. Identify the process used by Z-Cosmetics to set performance targets.

benchmarking

_______allows employees to make their own choices about a wide array of benefit options.

cafeteria plan

Which of the following is the first step in exercising power through influence?

choose an influence style and influence tactics

The process by which a negotiator attempts to gain benefits or concessions for his or her position is called_______.

claim value

A type of interpersonal power that gives someone the ability to punish another for his or her behavior is referred to as _____power.

coercive

An emotional response that occurs when interests, perspectives, and behaviors of one individual or group explicitly differ from those of another individual or group is called_______.

conflict

Which if the following is one of the main components of a team process?

constructive conflict

_______refers to a four-stage process that provides the mechanisms and systems that monitor the transformation process, ensuring that outputs are provided to the desired quality, quantity and specification of an organization.

control cycle

The Sarbanes-Oxley Act of 2002 was passed in order to

control the manipulation of accounts by the top management in firms

A business's obligation to pursue policies, decisions, and actions that align with the objectives and values of culture is known as______

corporate social responsibility

Which of the following is an advantage of realistic job previews?

decrease turnover in many organizations

______refers to a long-term ongoing process of training that improves an employee's personal abilities over time.

development

Which of the following statements about 360-degree feedback is true?

employees receive feedback from their superiors, peers, and subordinates

The process of sharing power with subordinates and pushing decision making and implementation to the lowest possible level, increasing the influence and autonomy of all employees is referred to as______.

empowerment

Leslie has been hired as an executive to make decisions on behalf of the company and its shareholders. Leslie is now in a

fiduciary relationship with the shareholders

Thomas, a top-executive of an organization, is responsible for managing the transformational change process that the organization is about yo undergo soon. Which of the following should Thomas do in order to combat the employees' resistance to change and to create a sustainable change?

he should engage employees in the change process

The boundary manager determines:

how a team works with others who have an interest in the team's performance

Which of the following is most likely to be a reason why CSR improves a firm's profit margins?

investment in CSR is viewed positively by customers positively and they make purchases based on this

The factor that differentiates work groups from teams is that work groups:

involve individual accountability and clearly focused leadership

Which of the following statements best describes power?

it is the potential of one individual to influence the behavior of another individual

______is an ethical philosophy claiming that motives and universal rules are important aspects in judging what is right or wrong

kantianism

______is the process of managing employees by outlining a series of specific milestones that they are expected to meet in a defined time period.

management by objectives

Conflict escalation occurs when:

one person's negative behaviors encourage another person's negative behaviors

A process by which change emerges from individuals or teams as they innovate, solve problems, or seek more effective ways to accomplish their work is referred to as _____change.

organic

Mark, an employee, belongs to the marketing department in an organization. However, he often interacts with people in all other departments including top management, which helped him improve professionally and personally. By maintaining many informal networks within the organization, he manages to get his job done more effectively than others. From this description, it can be inferred that Mark demonstrates_____power.

relational

Jim, a programming expert at CL Corp., creates a new software program. However, before he can reveal his program, he receives an attractive employment offer from a rival company. Jim resigns from CL Corp. and accepts the rival company's offer, and he mentions the new software to his employer. In this scenario, Jim is

revealing a trade secret

Which of the following helps organizations to socialize employees?

role modeling, leader examples, and coaching

Which of the following is the ultimate goal of Total Quality Management?

setting strategic priorities

Which of the following is one of the most important internal business process measures?

six sigma

Which of the following theories proposes that members of an in-group will seek to find negative aspects of an out-group to enhance their self-image?

social identity theory

Development that meets the needs of the present without compromising the ability of future generations to meet their own needs is termed-

sustainability

The extent to which group members need to work with and rely on each other to produce the collective work of the group is referred to as ______.

task interdependence

Which of the following best describes collocated teams?

teams that use a significant amount of face to face communication to make operating decisions

GudGadgets is a leading manufacturing company. It used a particular raw material as the base for manufacturing most of its products. Due to some recent events, the government banned the overall supply of that raw material. As a result, the company had to switch to another raw material. This called for a change in the machines and other processes involved in manufacturing its products.The company stopped the production of some established products and introduced new products in remain competitive. This scenario is an example of ________change.

transformative

______refers to the meanings that members of an organization attach to visible aspects of a firm.

values and beliefs