MGT 101 Chapter 10

When leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work, it represents which of these? Top-down change Deficit-based change Emergent approach Abundance-based change Appreciative mindset

Abundance-based change

Which of the following argues that leaders assume that people are inclined to embrace change when they are respected as individuals with intrinsic worth, agency, and capability? Top-down change Deficit-based change Emergent approach Abundance-based change Appreciative mindset

Appreciative mindset

_______ change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end. Differentiation change Structural change Unplanned change Technological change Planned change

Planned change

At _____ stage of the organizational life cycle, it becomes appropriate that many organizations have to be reorganized or restructured to achieve higher levels of coordination between and among different groups or subunits. entrepreneurship survival and early success sustained success maturityrenewal

Renewal

The degree to which people are organized into subunits according to their expertise is referred to as: command-and-control. formalization .centralization. span of control. specialization.

Specialization

Which of these represents a kind of change that is necessary for an organization to achieve the focus it needs to make needed transfer missions and work it does feel to stay competitive in the current or larger organization, larger market environment, or societal environment? Differentiation change Structural change Culture change Technological change Strategic change

Strategic change

Which of the following represents the changes in the overall formal relationships, or the architecture of relationships, within an organization? Transformational change Incremental change Culture change Technological change Structural change

Structural Change

Weber proposed all of these elements of bureaucracy that serve as a foundation for determining an appropriate structure EXCEPT:

Structural change

At _____ stage of the organizational life cycle, it becomes appropriate to introduce mechanistic structures that support the standardization and formalization required to create effective coordination across the organization. entrepreneurship survival and early success sustained success maturity renewal

Survival and early success.

In the ______ phase of the organizational life cycle, the organization is usually very small and agile, focusing on new products and markets. The founders typically focus on a variety of responsibilities, and they often share frequent and informal communication with all employees in the new company. entrepreneurship survival and early success sustained success maturity renewal

entrepreneurship

The _____ is emergent, meaning that it is formed through the common conversations and relationships that often naturally occur as people interact with one another in their day-to-day relationships.

informal organization

In the ____ phase of the organizational life cycle, the organization expands, and the hierarchy deepens, now with multiple levels of employees. Lower-level managers are given greater responsibility, and managers for significant areas of responsibility are identified. entrepreneurship survival and early success sustained success decline renewal

sustained success

In deficit-based change, leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work.

False.

Which of the following describes an officially defined set of relationships, responsibilities, and connections that exist across an organization?

Formal organization

XY Deliveries, a package delivery company, is organized as XY North, XY South, XY East, XY West, and XY Central divisions in the United States. Which of the following best describe the structure at XY Deliveries? Geographic structure Product structure Matrix structure Vertical structure Flat structure

Geographic structure

Which of these refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization? Differentiation change Incremental change Culture change Technological change Structural change

Incremental change

Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?

Informal organization

Which of the following model of change proposed an eight-step sequence and relies on a centralized, top-down process for creating planned change? Lewin's Change Model Kotter's Change Model Appreciative Inquiry (AI) model Complex Adaptive Systems Bureaucratic model

Kotter's Change Model

Which of the following model of change proposed the sequence of "Unfreeze, Move, Refreeze"? Lewin's Change Model Kotter's Change Model Appreciative Inquiry (AI) model Complex Adaptive Systems Bureaucratic model

Lewin's Change Model

In which structure an organization has multiple reporting lines of authority for employees?

Matrix structure

ABC Products has a highly vertical organizational structure that is designed to generate a high degree of standardization and control. ABC Products can be described to have which of these structures? Differentiation Mechanistic Transformational Strategic Organic

Mechanistic

Jason has expertise in change management processes. Jason can be classified as a(n) ______. OD consultant top manager strategist entrepreneur HR specialist

OD consultant

XY Products has a horizontal organizational structure with many individuals across the company empowered to make organizational decision. XY Products can be described to have which of these structures? Technological Mechanistic Transactional Organic Strategic

Organic

Which of the following describes the process of setting up organizational structures to address the needs of an organization and account for the complexity involved in accomplishing business objectives? Level of organization Organizational design Organizational change Organizational development Complex adaptive systems

Organizational Design

Which term describes a system for accomplishing and connecting the activities that occur within a work organization? Organizational structure Organizational design Organizational change Organizational development Complex adaptive systems

Organizational Structure

_____ refers to the constant shifts that occur within an organizational system. Level of organization Organizational design Organizational change Organizational development Complex adaptive systems

Organizational change

Which of these is perhaps the most common way of depicting the formal organization?

Organizational chart

Which of the following represents the label for a field that specializes in change management? Level of organization Organizational design Organizational change Organizational development Complex adaptive systems

Organizational development

Which of the following refers to the scenario when an organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources? Command-and-control Formalization Centralization Span of control Specialization

Centralization

Which of the following represents is one of the most difficult kinds of changes to create within an organizational system? Differentiation change Incremental change Culture change Technological change Structural change

Cultural change

When BA Products managers assume that BA employees will change if they know they will otherwise face negative consequences, it refers to which of the following? Top-down change Deficit-based change Emergent approach Abundance-based change Appreciative mindset

Deficit-based change

Which of the following argues that organizations exist as socially constructed systems in which people are constantly making sense of and enacting an organizational reality as they interact with others in a system? Top-down change Deficit-based change Emergent approach Abundance-based change Appreciative mindset

Emergent approach

Which of these represents the first step in Kotter's Change Model? Create a vision of change Remove any obstacles Establish a sense of urgency Create small wins Anchor the changes

Establish a sense of urgency

A diffuse organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources.

False

A geographic structure describes an organization that has multiple reporting lines of authority.

False

Emergent approaches to change rely on mechanistic assumptions about the nature of an organization.

False

In a third phase of organizational life cycle, survival and early success, the organization expands, and the hierarchy deepens, now with multiple levels of employees.

False

In the appreciative mindset, leaders assume that most people are inclined to resist change and therefore they need to be managed in a way that encourages them to accept change.

False

Organizational design refers to the constant shifts that occur within an organizational system.

False

Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization..

False

Which of these refers to significant shifts in an organizational system that may cause significant disruption to some underlying aspect of the organization, its processes, or structures? Transformational change Incremental change Culture change Technological change Differentiation change

Transformational change

An organization with a horizontal structure is also known as a flat organization because it often features only a few levels of organizational hierarchy.

True

As a general rule of thumb, the more complex the potential change, the greater the need to involve employees in the process of planning and implementing change.

True

Culture change, among the most difficult kinds of changes to create within an organizational system, often involves reshaping and reimagining the core identity of the organization.

True

Kotter's change model aligns with mechanistic view of structure and thus it may be especially useful in organizations where there is a strong, hierarchical structure.

True

Planned change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end.

True

Strategic planning and implementation is perhaps the most common type of organization-level change.

True

The informal organization is emergent, meaning that it is formed through the common conversations and relationships that often naturally occur as people interact with one another in their day-to-day relationships.

True

_______ change is unintentional and is usually the result of informal organizing. Differentiation change Structural change Unplanned change Technological change Planned change

Unplanned change

ABC Motors, a car manufacturing company, is organized in four divisions according to the four different models of the vehicle that they produce. Which of the following best describe the structure at ABC Motors? Geographic structure Product structure Matrix structure Vertical structure Flat structure

product structure