MGT 300

At the heart of organizational learning is ________.

Creativity

Which of the following qualities of an effective plan allows for alterations if the situation changes?

Flexibility

Which of the following defines emotion?

Intense, relatively short-lived feelings

Which of the following is true of effectiveness?

It is a measure of how productively resources are used to achieve a goal.

An organization decides to ask three advertising agencies to pitch a proposal to handle the organization's business, instead of asking all of the advertising agencies in the city where this organization's headquarters is located to pitch the account. What type of decision does this represent?

Satisficing

What happens when there are only a few large customers in the market?

They drive down the price of the output through bargaining.

Who among the following has achieved the objectives of the essential managerial task of organizing?

Vince, who has set task and authority relationships that allow people to work together

The tendency to get along well with others is known as ________

agreeableness

An organization attempts to succeed by distinguishing its products from those of the competition; this is a(n) ________ strategy.

differentiation

An intense, relatively short-lived feeling is called a(n) ________.

emotion

If Lucas has opted for a differentiation strategy, which of the following courses of action is he taking?

innovating products for different consumers

Star, Inc., is attempting to decide whether or not it should change its manufacturing process to a new type of technology. This represents a(n) ________ decision.

nonprogrammed

When a manager lays out the lines of authority and responsibility among different individuals and groups, the manager is ________.

organizing

Martin, a plant foreman, asks the plant superintendent to allow him to hire an additional worker whenever overtime hours for the previous month increase by more than 25 percent. This is an example of which type of decision?

programmed

Fresh Farms, Inc., is facing financial problems. In order to tackle the situation, the management has decided to reduce the number of middle managers by 20 percent to help them cut costs. This is an example of ________.

restructuring

The process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively is known as organizational ________.

socialization

When Procter & Gamble uses the same distribution system to deliver its oral care products and its hair care products to drugstore chains, this is an example of ________.

synergy

After one person shares an idea, the next thing that should happen in a brainstorming session is ________.

the sharing of other ideas

Organizational citizenship behaviors are an employee's ________.

willingness to perform above and beyond the call of duty