MGT 315 Exam 2

The EEOC analyzes EEO-1 reports to look for patterns of discrimination, especially in companies with a minimum of ________ employees.

100

Ramon feels that he has been discriminated against by his employer. He must file a complaint with the Equal Employment Opportunity Commission (EEOC) or a similar state agency within ________ days of the incident.

180

The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees over the age of

4

Utilization Analysis

A comparison of the race, sex, and ethnic composition of an employer's workforce with that of the available labor supply.

devil's advocate

A step in preventing problems associated with too much cohesion would be to formally institute the role of devil's advocate. The person performing the devil's advocate role would be responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

Equity theory

Acknowledges that motivation doesn't just depend on your own beliefs and circumstances but also on what happens to other people.

Models of psychological empowerment

Argue that four concepts are particularly important: meaningfulness, self-determination, competence, and impact.

Which of the following agencies is responsible for investigating and resolving discrimination complaints, gathering information, and issuing guidelines?

Equal Employee Opportunity Commission

Americans with Disabilities Act

specific physiological disabilities such as cosmetic disfigurement and anatomical loss affecting the neurological, musculoskeletal, sensory, respiratory, cardiovascular, reproductive, digestive, genitourinary, hemic, or lymphatic system. However, conditions such as obesity, substance abuse, eye and hair color, and lefthandedness are not covered.

four-fifths rule

states that a test has disparate impact if the hiring rate for the minority group is less than four-fifths (80 percent) of the hiring rate for the majority group.

Motivation has a ________ effect on job performance.

strong positive

conjuctive tasks

tasks for which the team's performance depends on the abilities of the team's weakest link

Deep-level diversity has positive effects on team creativity when

team members are instructed to take the perspective of their teammates.

Significance

the degree to which the job has a substantial impact on the lives of other people, particularly people in the world at large.

can be beneficial to teams if it stimulates conversations that result in the development and expression of new ideas.

Task conflict

Goal Setting Theory

Goal setting theory argues that assigning employees specific and difficult goals will result in higher levels of performance than assigning no goals.

Which of the following is considered a disability under the Americans with Disabilities Act?

cosmetic disfigurement

Which of the following is the Office of Federal Contract Compliance Programs' most potent weapon and its last penalty?

debarment

Executive Order 11246, signed by President Lyndon Johnson, required all federal contractors and subcontractors to

engage in affirmative action programs to hire and promote minorities.

Instrumentality

represents the belief that successful performance will result in some outcome(s).

Executive Order 11246

signed by President Lyndon Johnson, required all federal contractors and subcontractors to engage in affirmative action programs designed to hire and promote women and minorities within their organizations.

Greta is responsible for the organization and distribution of relief packages to nations affected by famine throughout the world. According to the job characteristics theory, Greta's job has a high degree of

significance.

Meaningfulness

Captures the value of a work goal or purpose, relative to a person's own ideals and passions. Floyd reminding his workers how they are improving animal's lives best reflects the concept of meaningfulness.

Valentin, a Latino, and Thomas, a Caucasian, both experienced machinists, apply for two openings at CascadeWorks, Inc. Thomas is hired and CascadeWorks continues to look for candidates to fill the other position. Valentin alleges racial discrimination by CascadeWorks, but CascadeWorks denies this. Which of the following statements would both negate Valenin's case and support CascadeWorks's case?

CascadeWorks deals in building equipment that requires a level 2 machinist and Valentin is not a level 2 machinist.

deep-level diversity

Deep-level diversity has positive effects on team creativity when team members are instructed to take the perspective of their teammates.

Brandy has been given a great deal of opportunity to advance her career. She recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. However, Brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how Maurice got a bigger office and nicer furniture than she did. Brandy's behavior would seem to support ________ theory.

Equity

Which scenario depicts an employee who experiences a high level of meaningfulness?

Floyd walks around his pet rescue, patting his employees on the back and reminding them they are improving the lives of animals and people.

Which of the following statements is true of disparate treatment and disparate impact?

For there to be discrimination under disparate treatment, there has to be intentional discrimination.

disparate impact and disparate treatment discrimination

For there to be discrimination under disparate treatment, there has to be intentional discrimination. Under disparate impact, intent is irrelevant.

mixed motive

In a mixed-motive case, the defendant acknowledges that some discriminatory motive existed but argues that the same hiring decision would have been reached even without the discriminatory motive.

task interdependence

Increases in task interdependence increase the ability of the team to adapt to new situations.

Which of the following examples of work involves the core job characteristic of identity?

Min-jun took two years to write a novel, from starting the first draft to getting it published.

Motivation Correlation to Job Performance

Motivation has a strong positive effect on job performance. People who experience higher levels of motivation tend to have higher levels of task performance.

Intrinsic motivation

Motivation that is felt when task performance serves as its own reward is known as intrinsic motivation. Enjoyment, interestingness, accomplishment, knowledge gain, skill development, and personal expression are intrinsic outcomes, which foster intrinsic motivation

Equity and Organizational commitment

Research on equity and organizational commitment offers the clearest insights into the motivation-commitment relationship. Specifically, employees who feel a sense of equity are more emotionally attached to their firms and feel a stronger sense of obligation to remain.

results from members feeling less accountable for team outcomes relative to independent work resulting in individually identifiable outcomes.

Social loafing

diversity refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.

Surface-level

Charles is an accountant at a large firm. His boss has instituted a plan designed to create high levels of task interdependence. Which of the following is an example of a trade-off resulting from this plan?

The team will be less able to adapt to new situations.

Which of the following states that it is illegal for an employer to refuse to hire an individual or otherwise discriminate against this individual with respect to compensation, terms, conditions, or privileges of employment because of such individual's race, color, religion, sex, or national origin?

Title VII of the Civil Rights Act of 1964

Which of the following amendments is called the equal protection clause?

Which of the following amendments is called the equal protection clause?

prima facie level

a case for disparate treatment alleges that an individual is a member of a protected group, was qualified for the job, and was turned down for the job and the job remained open

nominal group technique

addresses the problems with brainstorming by making people write down ideas on their own, which decreases social loafing and production blocking.

The Equal Employment Opportunity Commission

an independent federal agency and is responsible for enforcing most of the EEO laws, such as Title VII, the Equal Pay Act, and the Americans with Disabilities Act. It has three major responsibilities: investigating and resolving discrimination complaints, gathering information, and issuing guidelines.

According to the Civil Rights Act of 1991, once the plaintiff has made a prima facie disparate impact case, the

burden of proof shifts to the defendant.

At Bark Shape industries, each employee has a workspace in which to debark logs used to make rustic homes and patio furniture. The policy is that everyone on a team must remain at his or her workstation until everyone has secured the logs they were working on. At the end of the shift, everyone on team C is ready to go home, but they are waiting on Felipe, who still has not secured his logs. Exceeding the time allocated in a shift hurts the production rating of a team. Team C is witnessing a(n) ________ task.

conjunctive

One way to potentially prevent problems associated with too much cohesion is to formally institute the role of a(n) ________, a person who is responsible for evaluating and challenging prevailing points of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.

devil's advocate

A restaurant in mid-town New York City has instituted a policy to hire individuals living in close proximity to the restaurant to reduce instances of employees coming in late. As the area surrounding the hotel is predominantly populated with individuals of Caucasian origin, the Hispanic and African-American communities became underrepresented in the restaurant's workforce. This is an example of

disparate impact.

Which of the following rules states that an employment test has disparate impact if the hiring rate for a minority group is less than 80 percent of the hiring rate for the majority group?

four-fifths rule

Jamie owns a small sporting goods store. He has decided to aggressively pursue a policy to make sure employees feel a sense of equity in his store. What result is Jamie most likely going to see as a result of his push for equity?

greater commitment from his employees

John F. Kennedy's decision to go forward with the Bay of Pigs invasion of Cuba, NASA's decision to launch the space shuttle Challenger in unusually cold weather, and Enron's board of directors' decisions to ignore illegal accounting practices are famous examples of

groupthink

Blake is determined to finish a building project for Mr. Hicks before the deadline. Blake is certain that if he successfully performs this building project, Mr. Hicks will hire him as a permanent builder for his expanding condominium business. Blake's belief demonstrates

instrumentality.

Motivation that is felt when task performance serves as its own reward is ________ motivation.

intrinsic

Rocco has been asked to set some effective goals for the workers in his sales department. Rocco wants to get the best performance out of his team that he can, because he is being evaluated on how well they do. How should Rocco go about determining the goals for his team?

make the goals very specific, stating exactly how many sales he wants and when he wants them

Nominal group technique decreases social loafing and production blocking—problems with brainstorming—by

making people write down ideas on their own.

In a ________ case, the defendant acknowledges that some discrimination may have occurred but argues that the same hiring decision would have been reached even ignoring the discrimination.

mixed-motive

The dimensions of psychological empowerment include all of these except

needs.

McKenzie has been asked to compare the current workforce of ABC Co. with that of the available labor supply. She creates a spreadsheet with the columns "Race," "Ethnicity," and "Gender." She is doing a ________ analysis.

utilization