MGT 320 Exam 2 CSU Aziz

_______ is the arrangement of having discrete parts of a task done by different people.

A division of labor

________ is a control mechanism for making sure the right people do the right things at the right time.

A hierarchy of authority

T/F According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals.

False

T/F Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly, because they are discussed at a higher level of management.

False

T/F Marla, an employee for a government defense contractor, likes the strict culture that she finds with AeroDyno Industries, which supplies equipment parts to several military bases. There is very little focus on the external environment and little company flexibility due to the type of customers that AeroDyno serves. Because the product it sells needs little improvement and there is virtually no competition, AeroDyno Industries takes few risks. AeroDyno Industries is an example of an adhocracy culture.

False, A hierarchy culture, such as AeroDyno Industries, has an internal focus and values stability and control over flexibility. An adhocracy culture has an external focus and values flexibility. This type of culture attempts to create innovative products (for example, new drugs) by being adaptable, creative, and quick to respond to changes in the marketplace. Employees are encouraged to take risks and experiment with new ways of getting things done (for example, drug research).

T/F In an organic organization, tasks and rules are clearly specified.

False, In a mechanistic organization, authority is centralized, tasks and rules are clearly specified, and employees are closely supervised. In an organic organization, authority is decentralized, there are few rules and procedures, tasks are shared, and networks of employees are encourage to cooperate and respond quickly to unexpected tasks.

T/F Organizational culture appears as five levels: observable artifacts, espoused values, basic assumptions, informal groups, and management groups.

False, Organizational culture appears as three levels: (1) observable artifacts, (2) espoused values, and (3) basic assumptions.

T/F The IT network that allows for the movement of organizational information within that company is known as the organizational structure

False, Organizational structure is a formal system of task and reporting relationships that coordinate and motivates an organization's members so that they can work together to achieve the organization's goals.

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

Organization

T/F A corporate culture is a defined set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.

True

T/F Hannah, the youngest owner of a family-owned grocery, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees.

True

T/F Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit.

True

T/F When managers and employees within the same department are brought together in cross-functional teams to solve particular problems, their company is using a team-based design.

True

Greg, the CEO of Organic Market, wants managers and employees to instruct each other about the organization's chosen values and beliefs. Greg has encouraged the seasoned employees to retell stories about the company legends, and he plans on bringing back the monthly rewards. Greg is endeavoring to

embed company culture.

Espoused values are

explicitly stated values and norms preferred by an organization.

Ana is a teacher who became interested in helping adults in some of the poorer neighborhoods learn how to read. She plans to start a reading center in a low-income area to help residents with reading skills at no cost. Ana's center is an example of a(n)

nonprofit organization

A company dress code and award ceremonies would be part of

observable artifacts.

Philip, a shift manager in a factory, has 40 employees on his shift that he directly supervises. The 40 workers who report directly to Philip represent his

span of control

A hierarchy culture has an internal focus; it values ____ over flexibility.

stability and control

The chain of command is also known as the

vertical hierarchy.