MGT 340 test 3

What are the stages of Victor Vroom's expectancy theory of motivation?

-Effort to performance -Performance to outcomes

Which of the following are levels of Maslow's hierarchy of needs?

-Esteem -safety -love -Physiological

Equity theory is focused on explaining how people work to achieve which of the following?

-Fairness -justice

Which theories of motivation are characterized as process perspectives?

-Goal-setting theory -Equity theory -Expectancy theory

What theories of motivation would be characterized as content perspectives?

-Herzberg's two-factor theory -Maslow's hierarchy of needs theory -McClelland's acquired needs theory

What are the two means by which jobs are fitted to people?

-Job enrichment -Job enlargement

Which statements about motivation are true?

-Multiple contextual and personal factors create motivation. -Motivation can only be inferred from a person's behavior.

What does the technique called scientific management seek to do?

-Reduce the number of tasks a worker performs -Increase employee efficiency -Raise employee productivity

Dividing work among employees and applying motivational theories to increase employee satisfaction are the two components of job ______.

-design

According to self-determination theory, people's behavior and well-being are influenced by what three innate needs?

Competence, autonomy and relatedness

The model of motivation called equity theory is based on which of the following ideas?

Employees want to see fairness in how they are rewarded for task performance.

What theory asserts that motivation is essentially a decision about how much effort to exert to get what you want in a particular situation?

Expectancy

There is one main theory as to what motivates people, and this theory is accepted by most people. t/f

False

Which theory suggests that employees can be motivated by objectives that are specific and challenging but achievable and that have rewards tailored to individual needs?

Goal-setting theory

Which theory proposes that work satisfaction originates from motivating factors, and dissatisfaction originates from hygiene factors?

Herzberg's two-factor theory

The theory of motivation that asserts that people are motivated by physiological, safety, love, esteem, and self-actualization needs is ______ theory.

Maslow's hierarchy of needs

The theory of motivation that asserts that achievement, affiliation, and power are the major motives determining people's behavior in the workplace is called ______.

McClelland's acquired needs theory

How does McClelland view needs?

Needs are something that we learn from our culture.

Which perspectives on motivation are concerned with the thought progression that leads to people deciding how to act?

Process perspectives

A survey showed that while most employees were pleased with the company's advancement opportunities and merit system, they were dissatisfied with factors such as pay scale and sharing an office with someone they disliked. These results exemplify which theory of motivation?

Two-factor theory

The psychological processes that arouse and direct goal-directed behavior are collectively called ______.

motivation

Physiological or psychological deficiencies that arouse behavior are called ______.

needs

Hillary knows she needs a full-time job so she can buy groceries and clothing for her three children. Which level in Maslow's hierarchy of needs does this describe?

physiological

The theory of motivation that asserts that people are driven to try to grow and attain fulfillment, with their behavior and well-being influenced by the three innate needs of competence, autonomy, and relatedness, is known as the ______ theory.

self-determination