MGT 410 Quiz Questions

Thomson Inc., a manufacturer of smartphones, has unveiled a premium range of smartphones with innovative features and applications. Which of the following roles should the CEO of Thomson Inc. assume if he wishes to increase media and consumer interest in the company's newest products? a. Be available to outsiders as a representative of the company both within and outside the company. b. Act as a technical problem solver for the manufacturing unit. c. Act as a team player in the design department and provide inputs to the design of the smartphones. d. Negotiate the costs of manufacturing with the company's CFO and COO.

A: be available to outsiders as a representative of the company both within and outside the company

_____ includes behaviors directed at enhancing one's image by drawing attention to oneself. a. Impression management b. Displaying loyalty c. Being politically correct d. Accepting reasonable changes

A: impression management

Roger is an executive of a multinational tractor manufacturing company. While representing the company at conferences and meetings, he employed an inspiring way of narrating how the company's product helped in mechanizing farms in developing countries and highlighted the benefits to farmers in those countries. This technique is called _____. a. leadership by storytelling b. leadership by gearing language to different audiences c. creating an emotional appeal by exaggeration d. extensive use of metaphors

A: leadership by storytelling

_____ is the most likely factor that explains why some people who attain power act out of self-interest, whereas others with power act in the interest of others. a. moral identity b. rule-based decision making c. workplace morality d. moral policing

A: moral identity

The management students of a college are divided into five groups, and each group is taken out to a different site outside the college. The groups are then made to get involved in hiking and adventure racing. This is an example of a(n): a. outdoor training program. b. open-book management technique. c. hands-on management technique. d. on-the-job training program.

A: outdoor training program

Craig, a businessman, obtains confidential information on one of his rival companies. The information, if misused, could possibly destroy his rivals. Craig considers what he would advise his son to do if he was in a similar situation. In the given scenario, Craig demonstrates which ethical principle or concept? a. Deontological principle of reversibility b. Universalist principle of disclosure c. Principle of rationalization d. Utilitarian notion of doing good for the greatest number of people

A> DEontoligical principle of reversibility

According to the path-goal theory of leadership effectiveness, in which situations would an achievement-oriented style be most appropriate? a. When leading group members who are unsure of themselves b. When leading team members who are working on ambiguous and nonrepetitive tasks c. When team members are motivated to succeed and assume responsibility d. When group members have low morale due to dissatisfying, frustrating, or stressful tasks

B&C

The employees of both the marketing and operations department of an organization are asked to copy and mark their mails to Adrian, who is answerable to any flaw in the performance of these teams. In this case, Adrian is a(n): a. hands-on leader. b. intergroup leader. c. authoritarian leader. d. libertarian leader.

B: intergroup

Which of the following is not considered part of the basic framework for understanding leadership? a. Contact (internal and external environment) b. Outcome of the project c. Leader characteristics, behavior, and style d. Group member characteristics and behavior

B: outcome of project

Which of the following is regarded as a useful tool for getting people to embrace change by capturing their attention? a. Presentation of scientific facts b. Storytelling c. Wishful thinking d. Aggressive humor

B: storytelling

Alex, the regional head of a tractor manufacturing company, is unhappy with the sales performance in the previous quarter. Alex says to his employees, "The company's performance has been declining over the previous two quarters. We must work together to raise our performance levels and achieve better targets in the coming quarter." Which of the following traits best describes Alex's stance? a. Humility b. Social awareness c. Assertiveness d. Authenticity

C: Assertiveness

Michelle is the marketing manager at an automobile manufacturing firm. When the marketing team faced criticism for poor performance, she felt that her complacent nature was responsible for the poor results. Which of the following traits of core self-evaluations is being captured in this scenario? a. Emotional stability b. Self-esteem c. Locus of control d. Generalized self-efficacy

C: Locus of control

Which action is the best accepted principle of crisis leadership? a. Adopt transactional leadership rather than transformational leadership b. Stonewall the problem and defend against critics c. Take decisive action to remedy the situation d. Delay the reestablishment of a regular work routine

C: take decisive action to remedy the situation

In which of the following situations would adding a leader be least likely to improve performance? a. When a group of stockers at Amazon fill orders. The work is boring and routine. b. When a team of teachers gets together to create a schedule for classes they have no interest in teaching. c. When a group of astrophysicists get together to discuss a new theory they all find interesting. d. When a team of salespeople has trouble working with each other to get a new business order.

C: when a group of astrophysicists get together to discuss a new theory they all find interesting

Which of the following is true of the roles of leaders and managers? a. Managers produce change, and leaders produce consistency. b. Managers tend to transform organizations, and leaders maintain organizations. c. Effective managers create vision, and effective leaders implement the vision. d. Effective managers also lead, and effective leaders also manage.

D: Effective mangers also lead, and effective leaders also manage

Fran, the head of exports management at a textile manufacturing firm, was asked in a formal meeting with the CEO why her department was unable to meet its quarterly target. During the meeting, Fran stayed calm and in control and put forth her reasons in an unambiguous manner. This exhibits that Fran is a _____ leader.

D: Self-Confident

Why would a hiring manager prefer an entry-level candidate with leadership skills? a. Leadership is a structured skill that can be easily taught. b. She will have low internal motivation. c. She will require considerable hands-on attention. d. She is more likely to be capable of managing a part of a project

D: She is more likely to be capable of managing a part of a project

Janet works for a nonprofit organization that provides educational resources to students from underprivileged backgrounds. She initiates a mentoring program as she believes it will improve the students' chances of graduating school. The dimension of empowerment highlighted in this scenario is: a. self-determination. b. impact. c. self-efficacy. d. internal commitment.

D: internal commitment

Which of the following is a disadvantage of displaying an in-your-face attitude? a. It may cause the leader to focus on minor satisfactions in a quest for self-fulfillment. b. It may result in the leader focusing on more routine transactions. c. It could result in organizational rigidity. d. It could bring many detractors.

D: it could bring many detractors

Andrew, the regional head of a dairy processing firm, is anticipating an increase in demand from retailers who plan to expand their stores. Therefore he decides to increase the production target by 40 percent for the current financial year. This shows that Andrew is _____. a. elitist b. socially aware c. humble d. proactive

D: proactive

On being asked by her manager to attend a training program which is aimed at productivity improvement, Kate replies, "I have a get-together at home which I cannot miss. I am sorry to miss the training program." In the context of outcomes of influence tactics, Kate exhibits: a. debasement. b. compliance. c. commitment. d. resistance.

D: resistance

Francis, a customer service executive, always greets his customers courteously and tries to make them as comfortable as possible. Which ethical leadership behavior is Francis exhibiting? a. Paying attention to all stakeholders b. Integrity in dealing with others c. Building community d. Respect for an individual

D: respect for an individual

Assertiveness

LEaders who exhibit this trait confront group members about the mistakes, and are capable of making legitimate demands on higher management.

A key force driving the new paradigm of collaborative leadership is: a. the intrinsic satisfaction of employees. b. the extent of leadership effectiveness. c. the flexible leadership theory. d. the hyperconnected organizational world.

The hyperconnected organizational world

Isolates

They are completely detached and passively support the status quo by not taking action to bring about changes

Activists

They feel strongly, either positively or negatively, about their leader and the organization and act accordingly

Servant leaders

They listen first to express confidence in others

Which of the following is an advantage of the trait approach? a. It tells us which traits are absolutely needed in which leadership situations. b. It can help people prepare for leadership responsibility and all of the issues that accompany it. c. It can help reduce the elitist conception of leadership. d. It encourages people who are not outstanding on key leadership traits and characteristics to seek leadership positions.

b. It can help people prepare for leadership responsibility and all of the issues that accompany it.

Jacob, the sales head of LyfCare Inc., a life insurance provider, is considered to be a very organized and disciplined leader by his employees, thereby scoring high on the scale of initiating structure. This impression likely stems from which of Jacob's workplace behaviors? a. Jacob emphasizes completing work at the convenience of his team members. b. Jacob ensures that team members are utilized to the best of their abilities. c. Jacobs adopts a zero-tolerance attitude and terminates erring team members. d. Jacob is never biased and does not favor one employee over the other.

b. Jacob ensures that team members are utilized to the best of their abilities.

After suffering a loss in revenue, the accounting department of a large firm gains importance in determining critical financial policies for the upcoming year. This is best classified as power stemming from a. managing critical problems. b. capitalizing on opportunity. c. ownership. d. being close to power.

b. capitalizing on opportunity.

Which of the following statements by a manager to her subordinate is an example of debasement? a. "You have done a great job. Your incentives will be taken care of." b. "Please ensure that you are on time from tomorrow. This is important." c. "I am not confident about my presentation skills. I know you can do a better job." d. "You need to put in extra effort. Be ready to leave, if your productivity remains the same."

c. "I am not confident about my presentation skills. I know you can do a better job."

Which of the following statements made by a team manager is an example of self-disclosure? a. I am pressurized by my superior to achieve the target. So, please work toward it. b. I want all the employees of my team to improve their productivity, failing which they will have to be put under a strict performance improvement program. c. Keep track of the target at the end of each day. We must strive to meet the monthly target. d. We need to plan for an employee get-together soon, as management has an announcement to make which I cannot reveal now.

c. Keep track of the target at the end of each day. We must strive to meet the monthly target.

Which statement is true about gender differences in leadership style? a. Women tend toward a command-and-control style whereas men tend toward a transformational style. b. Men are more likely than women to use spoken communication for building relationships and giving emotional support. c. Men are more suited to responding to the feelings of group members and understanding what they really mean by certain statements. d. Women are more likely to choose a relationship-oriented leadership style than their male counterparts.

d. Women are more likely to choose a relationship-oriented leadership style than their male counterparts.

Charismatic leaders deliberately engage in impression management because they believe _____. a. in providing autonomy to their subordinates b. that enhancing their personality will result in monetary dividends c. that camouflaging their real personality will serve the purpose of exploiting their subordinates and furthering their own interests d. that the perceptions of constituents determine whether they function as charismatic leaders

d. that the perceptions of constituents determine whether they function as charismatic leaders

Executor

Translating strategy into action

Resilience and tenacity

Leaders with this motive are able to bounce back from major setbacks in their careers through continuous effort

Conceptual Thinking

Leaders who exhibit this trait have the ability to see the overall perspective and understand how the external environment influences the organization influence each other.

Grace is a finance manager at her firm. She wants to make a decision based on the inputs of her group members and their agreement. Which participative leadership style should Grace use? a. Autocratic b. Consultative c. Democratic d. Consensus

D: Consensus

Which statement is true of corporate social responsibility? a. Company leaders should impose severe penalties on whistle-blowers in order to remain ethical. b. Company leaders should focus on receiving external rewards and avoiding punishment. c. Company leaders should work with suppliers to improve physical and mental working conditions. d. Company leaders should have a level of moral development that makes them look good.

C: Company leaders should work with suppliers to improve physical and mental working conditions.

Which behavior or attitude is considered task-oriented? a. Aligning people b. Direction setting c. Promoting principles and values d. Openness to worker opinions

B: direction setting

According to the Center on Leadership & Ethics at Duke University, what type of leadership can positively affect performance? a. Optimistic and enthusiastic b. Powerful and prestigious c. Transparent and open d. Responsible and inspirational

D: Responsible and inspirational

socialized power motive

Leaders with this motive are less defensive and more willing to accept expert advice than those with personalized power motives

Authentic leaders are like to display which characteristic? a. They focus on the intent of an action rather than on the action itself. b. They tend to lay off valuable employees to reduce payroll costs. c. They are primarily concerned with receiving external rewards and avoiding punishment. d. They have a deep commitment to their growth and also that of other stakeholders.

d. They have a deep commitment to their growth and also that of other stakeholders.

George, a senior manager in a company, appears to be fair and reasonable when deciding on salary increases and bonuses for his employees. He tries to create an impression of being a good leader who cares for his employees. Which level of moral development is shown by George in the given example? a. Conventional level b. Preconventional level c. Post-conventional level d. Nonconventional level

A: conventional level

Amy, a team leader at a consumer goods industry, gives her team members optimistic and constructive feedback and acknowledges individual contributions. In this scenario, Amy is encouraging group member development by _____. a. providing supportive leadership b. being a polarizing personality c. acting on intuition d. resorting to excessive flattery

A: providing supportive leadership

Andrew insists on gathering opinions from individual members of his team to make the final decision on the recruitment policy of his department. This is an example of a _____ leadership style. a. strict authoritarian b. consensus c. debasing d. liberal authoritarian

B: consensus

According to Jim Collins, which of the following elements is most likely to contribute to the creation of an inspirational vision statement? a. Avenues for expanding profits b. Short-term milestones c. Market-capitalization strategies d. Timeless core values

D: timeless core values

Which attitude or behavior is recommended to successfully lead a business through crisis? a. A leader should provide employees with opportunities to talk about what happened, such as holding group meetings to discuss the crisis or arranging for grief counseling. b. After a major crisis, the leader should take time to consult with a variety of experts before taking immediate action. c. Leaders should recognize that they may need to re-evaluate company values during times of crisis. d. A leader should encourage workers to take time off and adjust their hours to give them time to process what happened and recover from the crisis.

a. A leader should provide employees with opportunities to talk about what happened, such as holding group meetings to discuss the crisis or arranging for grief counseling.

A former government official is hired as the Chief Operating Officer by a private company that has considerable government dealings. In this case, the government official hired has considerable power because he: a. controls vital information. b. has developed power contacts. c. has a compelling vision. d. makes a quick showing.

a. controls vital information.

The members of the Research & Development (R&D) team of a biotech company are highly dedicated to their work. They are a cohesive and highly motivated team. However, the team finds it difficult to communicate their ideas in a simple manner to its stakeholders. As the leader of the R&D team, which of the following roles should you focus on more if you wish to contribute to the performance of the organization? a. Coach and motivator b. Spokesperson c. Technical problem solver d. Team builder

B: Spokesperson

Adrian, the owner of a food product export company, must rebuild the image of the company because of unethical practices by some senior employees. These activities resulted in huge layoffs and loss of customers for the company. The trust of shareholders also deteriorated. Which action should Adrian avoid if he wants to make his company ethically and socially responsible? a. Engage in social entrepreneurship b. Impose penalties on whistle-blowers c. Create a pleasant workplace d. Have informal training sessions on ethical and social behaviors

B: impose penalties on whistle-blowers

Michael quits his job to start his own venture. He believes that he has all the qualities required to be a successful entrepreneur. However, his employees are unhappy with the way the organization functions and feel that he lacks the abilities to be a successful entrepreneur.Which behavior would you suggest Michael incorporate in order to be a successful entrepreneur? a. Focus energy on employees first rather than customers or external sources b. Possess a keen eye for future deals and business opportunities c. Adopt a reactive approach rather than being proactive d. Embrace hierarchy and work within the mainstream of bureaucracy

B: possess a keen eye for future deals and business opportunities

Which of the following can be identified as a factor relating to substitutes for leadership? a. Creating an autocratic work environment b. Informal or unofficial norms and regulations c. Closely knit teams of highly trained individuals d. Fostering the vision of the organization at all levels

C: Closely knit teams of highly trained individuals

Sadie hires a new manager. In a couple of weeks, she receives reports that the new manager often plays favorites and does not act in a trustworthy manner. However, since Sadie was the one to hire the new manager, she overlooks these flaws because acknowledging them would reflect that she made a hiring mistake. In this scenario, Sadie's behavior reflects which concept? a. Integrity b. A sense of entitlement c. Motivated blindness d. A post-conventional level of moral development

C: motivated blindness

Which behavior is typical of the entrepreneurial personality? a. Emphasizing rules and regulations when managing people b. Adopting a reactive approach rather than a proactive approach toward work c. Inclining toward hierarchy and bureaucracy d. Acting quickly when opportunity arises

D: acting quickly when opportunity arises

Alan, who believes in collaboration rather than competitiveness, refrains from using terms like subordinates and employees to address his team members. Also, he keeps urging his team not to abandon a teammate during times of crisis. With which of the following theories is Alan's style of leadership best associated? a. Transformational leadership theory b. Charismatic leadership theory c. Greatman theory d. Cooperation theory

D: cooperation theory

Which of the following is a consequence of attribution of charisma to leaders? a. It encourages leaders to have a self-promoting personality. b. It leads to other behavioral outcomes in group members. c. It causes leaders to serve primarily their own interests. d. It helps in developing a personal brand in each of the group members

B. It leads to other behavioral outcomes in group members.

Which of the following is a means by which a leader can instill a desire for customer service and quality and foster feelings of proprietorship and involvement in group members? a. Self-promoting personality b. Use of colorful language c. Personalized power motive d. Emphasis on ethical leadership

D: emphasis on ethical leadership

Ted is a favorite among his subordinates, as he gets directly involved in the minute details of their work. He is task-oriented and has clear knowledge on critical operational details of his team. In this context, Ted can be considered a(n) _____ leader. a. ingratiating b. liberal authoritarian c. strict authoritarian d. hands-on

D: hands-on

Diane works as a sales manager at Timothy Inc., a manufacturer of consumer goods. Despite Diane's consistent contributions, dedication, and enthusiasm, the sales team performs poorly. After a few months of poor performance, Diane realizes that the team members are not working to the best of their abilities and are rather inefficient. Which of the following should Diane do to revive the sales performance? a. She should be assertive in expressing demands, opinions, feelings, and attitudes in a forthright manner. b. She should demonstrate passion toward work and toward the people who help accomplish the work. c. She should emphasize her personalized power motive so that she can get ahead. d. She should employ humor as a means to improve her approachability and people orientation.

a. She should be assertive in expressing demands, opinions, feelings, and attitudes in a forthright manner.

Which of the following is a rationale for referring to conceptual thinkers as systems thinkers? a. They understand how the external environment influences an organization. b. They tend to be gregarious, outgoing, and upbeat in most situations. c. They tend to be born leaders. d. They recognize the importance of ethical conduct.

a. They understand how the external environment influences an organization.

Tilsiter Inc., a highly profitable industrial group with a large number of businesses, decides to start wastewater treatment plants in various locations as part of its social responsibility initiatives. The firm's management feels that this initiative would be highly profitable and also generate many employment opportunities. Which concept is illustrated in this scenario? a. Rationalization b. Virtuous circle c. Preconventional development d. Entitlement

B: virtuous circle

As a starting point in developing teamwork among his team members, Michael decides to frame a statement which clearly states the specific goals and purposes of the team. In the context of actions leaders can take using their resources, Michael's action directly represents a. developing group emotional intelligence. b. establishing a climate of trust. c. emphasizing pride in being outstanding. d. defining the team's mission.

D: defining the teams mission

Maxwell, a CEO, is known for his spontaneous style of leadership. Every week, he takes time off from his work schedule to personally meet the employees of the company to hear their ideas and opinions. Which of the following traits best describes Maxwell's approach? a. Authenticity b. Tenacity c. Assertiveness d. Emotional stability

A: Authenticity

The materials manager of a firm faces stringent opposition from the finance manager as the latter feels optimum inventory checks are not carried out. The materials manager requests the finance manager to be part of the inventory control committee, so that the finance manager can directly experience the inventory control mechanism of the company. This will also lead to a rise in the finance manager's authority. In this case, the materials manager opts for the influence tactic called: a. co-opting. b. good-natured joking. c. ingratiating. d. debasement.

A: co-opting

What does Julian Barling's research indicate about the relationship heredity and environment in leadership potential? a. A person's genetic makeup is solely responsible for influencing the emotional intelligence necessary for leadership. b. Environment creates leadership potential and is not affected by heredity. c. People inherit a basic capacity that sets an outer limit to how much leadership potential they will have. d. Both environmental and genetic factors contribute to leadership emergence and leadership behavior.

d. Both environmental and genetic factors contribute to leadership emergence and leadership behavior.

In order to reduce cell phone usage in the office, a manager plans to send out a memo to all the employees. Which of the following statements should the manager use in the memo in order to be considered politically correct? a. "We request our employees to refrain from using cell phones on the work floor." b. "Strict action will be taken against those who are found using cell phones on the work floor." c. "Employees found using cell phones on the work floor will be suspended for a period of five days without pay." d. "Cell phone usage during work hours will attract a penalty of 10 percent of the employee's net salary."

a. "We request our employees to refrain from using cell phones on the work floor."

Team manager Sara considers her subordinate Ethan a member of her in-group. Weyland, another member of Sara's team, does not have high quality exchanges with Sara. Ethan and Weyland are equally good at their job, and their objective performances are equal. Given this information, according to the conclusions of the leader-member exchange theory, how will Sara most likely rate the performance of Ethan and Weyland? a. Rate Ethan higher than Weyland b. Rate both Ethan and Weyland the same since they are equally good c. Rate Weyland higher than Ethan

A: rate ethan higher than Weyland

Joshua, the head of a technology firm, decides to announce bonuses for his staff members following an increase in the firm's profit margins. The predetermined date of the bonus announcement coincides with a deadly storm rendering several people homeless and starving. Joshua understands that the time is not appropriate for making such an announcement given the grave situation. In this scenario, Joshua's decision exhibits _____. a. tenacity b. transparency c. practical intelligence d. creativity

C: practical intelligence

Joey wants his entry-level employees to feel that they can act independently and make decisions to help in the firm's growth. However, Joey is aware that some empowering activities can actually create dysfunction. Which of the following activities should Joey allow his entry-level employees to engage in independently? a. He should allow the entry-level employees to set their own wages. b. He should avoid delegating his work and discourage middle managers from delegating as well. c. He should provide ample work-related information to all his employees. d. He should permit the entry-level employees to make downsizing decisions

c. He should provide ample work-related information to all his employees.

Is it right?

Deontolicical theory of ethics

Is it fair?

Deontological theory of justice

Michelle, an auditor, firmly believes in honesty and always presents the real findings of auditing processes assigned to her. She continues to be honest despite pressures from her superiors to manipulate results. Which ethical characteristic does Michelle possess? a. Integrity b. Rationalization c. Capability d. Entitlement

A: Integrity

Strategy developer

setting a vision and direction for the organization

Types of leaders

Autocratic Democratic Servant Entrepreneurial

Bystanders

They are free riders who are typically detached when it fits their self-interests

Achievement motive

LEaders with this motive find joy in accomplishment for its own sake. They tend to moderate risks that can be handled through their own efforts.

cognitive intelligence

A leader who is good at analyzing and solving problems in his or her area of expertise

emotional intelligence

A leader who uses relationship management to effectively disarm conflicts and has the ability to build strong personal bonds.

practical intelligence

A street smart leader who relies on his or her experience to adapt and shape the environment.

Melissa feels concerned about the irregularity in the punch-in time records of her subordinates, in spite of communicating the strict punch-in time policy of the company. As an influence tactic, she decides to punch-in at 9:00 AM regularly. In this case, which of the following influence tactics is followed by Melissa? a. using rational persuasion b. upward appeal c. leading by example d. co-opting antagonists

C: leading by example

Edward, an executive of a global retail store, often takes deliberate steps to create a strong, favorable effect on his group members. He is always professionally dressed and works hard to build positive visions for his team members. This is an example of: a. leadership polarity. b. laissez-faire leadership. c. successful impression management. d. slash-and-burn type of leadership.

C: successful impression management

How does it smell?

Persons intuition and common sense

According to Fiedler's Contingency Theory of Leadership Effectiveness, leadership style is a relatively permanent aspect of behavior that is difficult to change. a. True b. False

True

Who gets Hurt?

Utilitarian notion of attempting to do the greatest good for the greatest number of people

Resiliance

When faced with a setback, leaders who exhibit this trait tenaciously work with their team to fix the problems, thereby bouncing back instead of giving up.

Trustworthiness

When leaders exhibit this trait, their team members have confidence in the leaders intentions and motives and in the sincerity of the leaders word.

Which of the following political tactics is a necessary part of a leader's role? a. Backstabbing b. Forming coalitions c. Turf wars d. Divide and rule

B: Forming coalitions

When deadlines are nearer, Roger assigns tasks and methods to accomplish them to his subordinates rather than giving them authority to choose on their own. He does this because he has found that when timelines are short, empowerment is less effective than delegation. In this scenario, Roger is practicing which type of leadership? a. Participative b. Achievement-oriented c. Evidence-based d. Relationship-oriented

C: Evidence Based

Which of the following is a reason delegation is considered narrower than empowerment? a. It involves less checking on subordinates than empowerment. b. It covers a mental set about assuming more responsibility. c. It deals with a specific task. d. It is not motivational.

C: it deals with a specific task

Autocratic Leader

They are considered task oriented and are not overly concerned with group members' attitudes toward decision

Which example illustrates whistleblowing? a. Nancy always thinks about how she can do the best for all her colleagues and society in general. b. Jacob reports questionable accounting practices in his company to a government officer. c. Angela feels that she is eligible to use company resources for personal purposes because of her seniority. d. Winston adheres to his principles and beliefs irrespective of pressures from his superiors.

b. Jacob reports questionable accounting practices in his company to a government officer.

_____ is the ability to control one's emotions, for example, by not shouting even when one is angry. a. Self-awareness b. Self-management c. Relationship management d. Social awareness

B: self-management

Personalized Charismatic

Charlotte expects her team to meet extremely tight deadlines because their productivity improves her chances of being promoted.

Karen's team is assigned a new project that is stressful and dissatisfying. As a result, her group members are unsure of themselves and lose motivation. When she realizes this, Karen takes steps to boost their morale, as she is concerned about their well-being. According to the path-goal theory of leadership effectiveness, which style of leadership should Karen assume? a. Directive b. Achievement-oriented c. Participative d. Supportive

D: Supportive

Aiden Carter, an administrator at an automobile company, has started to work overtime since the day he got promoted to the position of administrator. In addition to extra work hours, Aiden also has to handle complaints on the human resource front. Despite his honest work and transparent conduct, he is viewed as being unethical by many of his subordinates. In this scenario, Aiden is likely: a. to feel respect and status. b. to feel being undermined by his superiors. c. to feel the power associated with being a leader. d. to feel the frustrations of being a leader.

D: to feel the frustrations of being a leader

Which of the following is a most likely consequence of a lower leadership position? a. A high number of human resource problems requiring action b. A very high salary package c. The feeling of loneliness d. Absolute control over subordinates and freedom of expression

A: a high number of HR problems requiring action

Tom is considered to be skilled at adopting task-related attitudes and behaviors to effectively manage his team. Which of his behaviors is most likely the reason for this impression by his team? a. He promotes the principles and values of his organization. b. He encourages and provides emotional support to his team members. c. He adapts to any situation as required by circumstances. d. He patiently addresses the grievances of his team members.

C: he adapts to any situation as required by circumstances

Jeremy is an effective leader who is capable of helping his subordinates complete their tasks. However, he is considered intimidating by some of his team members and is often unable to boost the group's morale. Jeremy feels that since his strengths are task oriented, management should place him as the leader of team members who need task-related guidance. Jeremy is a strong believer of which leadership theory or approach? a. Path-goal theory of leadership effectiveness b. Normative decision model c. Leader-member exchange theory d. Fiedler's contingency theory of leadership effectiveness

D: Fiedlers contingency theory of leadership effectiveness

A management trainee at an organization with a pyramid structure is unhappy with the way he is treated by his immediate supervisor. Instead of discussing this privately with his supervisor, he complains directly to the senior manager. What is the type of political blunder committed here? a. criticizing the boss in a public forum b. bypassing the boss c. being tactless d. failing to display loyalty

b. bypassing the boss

Types of followers

Diehards Bystanders Activists Participants Isolates

Leaders will build strong relationships with their team by being consistent in their leadership style and approaching all employees in an equal manner. a. True b. False

False

Team Builder

Initiating activities that contribute to positive group marale

Celebrity Charismatic

Josephine, founder of cosmetic company, often takes a public stand against animal testing of personal products

Motives and needs by leaders

Socialized power motive Resilience and tenacity Personalized power motive Achievement motive

Entrepreneurial leader

They are visionaries who tenaciously implement the vision, working 80 hours in needed,

Josephine has delegated greater responsibilities to group A, consisting of three members who are considered closer to her, and lesser responsibilities to group B. Both the groups are part of her team. In this case, which of the following statements is true? a. Group A is the in-group, while group B is the out-group. b. Both the groups are considered in-groups because both are part of the same team. c. Group B is the in-group, while group A is the out-group. d. Both the groups are considered out-groups as they are separate entities within a team.

a. Group A is the in-group, while group B is the out-group.

Which statement is true of developing an ethical mind? a. It begins with the belief that retaining an ethical compass is essential to the health of an organization. b. It requires a leader to focus on receiving external rewards and avoiding punishment. c. It requires employees to report wrongdoings of organizations to government officials to remain ethical. d. It involves focusing on the intent of an action rather than on the action itself.

a. It begins with the belief that retaining an ethical compass is essential to the health of an organization.

Which of the following is true of leader political support? a. It refers to political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group, or organizational objectives. b. It refers to a basic idea of self-leadership in political acts that implies all organizational members are capable of leading themselves at least to some extent. c. It refers to the concept of political leaders infusing a sense of having a choice in individuals in initiating and regulating political actions. d. It refers to leaders delegating work to the subordinates in order to give group members a chance to develop their skills and demonstrate their competence.

a. It refers to political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group, or organizational objectives.

Which of the following techniques of gaining power is most likely to be considered devious? a. Setting a person up for failure b. Criticizing one's subordinates in private c. Focusing on impression management d. Flattering others sensibly

a. Setting a person up for failure

Both Milan and Tina believe they deserve a raise. Milan goes directly to the CEO of their company (bypassing her direct supervisor), while Tina starts by engaging her direct supervisor in a rational discussion, and when that doesn't work, thinks about other ways to achieve her goal. In this context, which of the following statements is most likely to be true? a. Compared to Tina, Milan is more likely to be successful in the long-term at the company. b. Compared to Milan, Tina is more likely to be successful in the long-term at the company. c. Both Milan and Tina are engaging in low-cost, low-risk tactics. d. Both Milan and Tina are engaging in high-cost, high-risk tactics.

b. Compared to Milan, Tina is more likely to be successful in the long-term at the company.

Carlos prides himself on being able to hire skilled team members and then letting them take initiative and responsibility for their tasks. He sets high standards for each of his employees. John has been on Carlos's team for 6 months and feels that he is not competent enough and, therefore, becomes less motivated. According to the path-goal theory of leadership effectiveness, what would be the best course of action in helping John? a. Carlos should adopt an achievement-oriented leadership style with John. b. Carlos should hold John accountable for his performance and set high expectations. c. Carlos should seek John's feedback on important business decisions so that he feels more competent and valued. d. Carlos should listen to and encourage John and also coach John to accomplish tasks.

d. Carlos should listen to and encourage John and also coach John to accomplish tasks.

Which of the following is true of a pyramid-shaped organization structure? a. Empowerment is sufficient to satisfy the quest to hold a formal position of power. b. The competition for power becomes less intense as the number of levels in a pyramid decreases. c. The bottom of the pyramid wields substantial power in taking important decisions. d. Each successive layer wields less power than the layer above

d. Each successive layer wields less power than the layer above

Which leader is adopting a relationship-oriented behavior or attitude? a. Sarah consistently holds her group members to high standards of performance. b. Katie provides hands-on guidance and micromanages her team members to ensure efficiency. c. Roger poses tough questions to his team members to enable them to realize their wrongdoings. d. George motivates his team members by satisfying their needs for recognition and self-esteem.

d. George motivates his team members by satisfying their needs for recognition and self-esteem

Which of the following is true of the concept of leader characteristics and behavior? a. It refers to the impact of a leader on the behavior of others. b. It refers to the inner qualities that help a leader function effectively in many situations. c. It refers to the affect of stakeholder groups on the behavior of a leader. d. It refers to attributes of the group members that could have a bearing on how effective the leadership attempt will be.

B: it refers to the inner qualities that help a leader function effectively in many situations

Lowell is an operations supervisor at a manufacturing plant. A major fire at the plant halted operations for two weeks. When the plant became operational again, Lowell encouraged workers to return to their normal schedules to restore purpose to their lives. In this scenario, which crisis leadership attribute is displayed by Lowell? a. Preventing future crises through disaster planning b. Reestablishing the usual work routine c. Understanding the big picture d. Leading with compassion

B: reestablishing the usual work routine

Which of the following does not meet Jim Collins's criteria for an inspirational vision statement? a. "To encourage healthy eating habits in children by providing healthy school lunches" b. "To create a sustainable, just world without poverty" c. "To reduce poverty by half its current level by offering vocational opportunities to the underprivileged" d. "To improve hygiene in less-developed nations by providing sanitation infrastructure"

B: to create a sustainable, just world without poverty

Which suggestion paves the way for an effective 360-degree survey? a. Devise a plan that involves transferring managers with poor performance to another department or laying them off altogether. b. Ensure that managers rated are oblivious to the identity of the employees rating them. c. Customize the assessment dimensions based on the leadership competencies that are associated with success in one's organization. d. Provide feedback that is aimed at administrative control rather than personal development of managers

C. Customize the assessment dimensions based on the leadership competencies that are associated with success in one's organization.

The organizational culture influences which leadership style will be tolerated and effective. A friendly, collaborative culture calls for more of a(n) ___style of leadership. In contrast, in a perform-or-perish culture, a more __ leadership style will be effective.

Consensus, directive

Figurehead

Entertaining clients as an official representative of the organization

Socialized charismatic

Though Russell is offered kickbacks because of his position and charm, he prefers to use his people skills to benefit his organization as a whole

When Timothy A. Judge and Ronald F. Piccolo evaluated the impact of three styles of leadership based on six criteria, including job satisfaction and job performance of both leaders and followers, _____ leadership showed the highest overall relationships. a. transactional b. charismatic c. transformational d. laissez-faire

C: Transformational

Which type of leadership is based on the belief that leaders are most effective when they make their behavior dependent on situational forces, including group member characteristics? a. Crisis leadership b. Supportive leadership c. Contingency approach to leadership d. Participative leadership

C: contingency approach to leadership

According to Jay A. Conger, which of the following has replaced the era of managing by dictate? a. The era of leadership by enhancing social security b. The era of leadership by providing monetary incentives c. The era of leadership by inspiration d. The era of leadership by exploitation

C: the era of leadership by inspiration

Diehards

They are super engaged to the point that they are willing to go down for their own cause, or willing to oust the leader if they feel he or she is headed in the wrong direction.

Audrey is the CEO of a technology firm. She prefers an affluent lifestyle and craves more prestige and power. She spends her money extravagantly, throwing big lavish parties every month. Which of the following motives best describes Audrey's characteristic? a. Achievement motive b. Personalized power motive c. Resilience d. Tenacity

B: Personalized power motive

Frederick, a new manager, is faced with the task of estimating the timeline for completion of a project. Which action should he take if he decides to follow the evidence-based leadership approach? a. Delegate the responsibility to his subordinates b. Use the methods that have proven to be effective in similar situations c. Maintain a log of his interactions with group members and their activities d. Consult with his team members on how to estimate a timeline

B: Use the methods that have proven to be effective in similar situations

DEmocratic Leader

They function as collectors of group opinion and take a vote before making a decision

Particpants

They show enough engagement to invest some of their own time and money to make a difference, such as taking initiative to learn new tech that would help the group

Arnold is the director of an advertising firm. Being the MD, he has the potential or capacity to affect the behavior of his subordinates in a fruitful direction as the company requires. However, he fails to exercise this capacity and mostly sticks to important paper work. In this context, which of the following statements is most likely to be true about Arnold? a. Arnold has no power to influence. b. Arnold holds power, but he fails to influence his subordinates. c. Arnold holds minimal power, but he uses it to influence his subordinates. d. Arnold has no capacity to influence.

b. Arnold holds power, but he fails to influence his subordinates.

Eric, the operations head of an investment bank, decides to shift the country headquarters of his organization from New York to Chicago. He implements his decision and starts working toward it by taking his board members' consent for granted. In this scenario, Eric portrays what style of leadership? a. Democratic b. Autocratic c. Consultative d. Consensus

B. Autocratic

Which is an advantage of practicing high corporate social responsibility? a. Its encouragement of the practice of entitlement b. Its practice of punishing whistle-blowers c. The ability to attract high-quality employees d. The focus on rationalization to reduce unethical activities

c. The ability to attract high-quality employees

Which statement is true according to the leader-member exchange theory? a. Leaders are more likely to empower group members with whom they have a high-quality exchange. b. If most group members feel that they have good exchanges with the leader, being treated a little differently by the leader affects their performance. c. Leaders develop entirely different relationships with each group member and treat no two alike. d. Managers are more likely to act as servant leaders toward subordinates with whom they have low-quality exchanges.

A. Leaders are more likely to empower group members with whom they have a high-quality exchange.

Grayson is a renowned investigative journalist who had uncovered several scams and corruption cases in the past. Known for his candid and liberal opinions, he had a huge fan base as well as pockets of detractors across the country. Grayson is: a. promising Utopia. b. experiencing leadership polarity. c. romanticizing risks. d. practicing laissez-faire leadership.

B: experiencing leadership polarity

personalized power motive

seek power mostly to further their own interests, and dont worry about everybody liking them because when you acquire power, one acquires enemies

Which behaviors are typical of a servant leader? a. Sets idealistic rather than practical goals b. Tries to resolve all employee problems and concerns regardless of what they might be c. Is willing to help out wherever needed d. Displays honest and ethical behavior

C& D