MGT 4302 CH9

The "triple bottom line" refers to what three performance metrics? A. Economic, social, environmental B. Pay, power, performance C. Planning, exertion, results D. None of the above

A. Economic, social, environmental

A company's corporate social responsibility strategy commonly does not include __________ A. actions to maximize the return for shareholders. B. actions to protect and sustain the environment. C. actions to promote workforce diversity. D. actions to ensure the company operates honorably and ethically.

A. actions to maximize the return for shareholders.

Good corporate citizens A. go beyond meeting society's expectations for ethical strategies and business behavior by fostering social benefit and balancing the interests of all. B. identify up-and-coming managers who have a future in local- or state-level politics. C. create a democratic workplace whereby the voices of lower-level employees are heard through representation on the board of directors. D. All of these.

A. go beyond meeting society's expectations for ethical strategies and business behavior by fostering social benefit and balancing the interests of all.

Which one of the following is false as concerns the merits of why acting in a socially responsible manner is "good business"? A. Companies with good reputations for contributing time and money to bettering society are better able to attract and retain employees compared to companies with tarnished reputations. B. Operating in a socially responsible manner protects the company from consumer, environmental, and human rights activist groups that are quick to criticize businesses whose behavior they consider to be out of line. C. Acting in a socially responsible manner nearly always results in higher profits and a higher stock price for shareholders. D. Well-conceived social responsibility strategies help avoid or preempt legal and regulatory actions that could prove costly to the company.

C. Acting in a socially responsible manner nearly always results in higher profits and a higher stock price for shareholders.

Which one of the following is not a part of the business case for why companies should act in a socially responsible manner? A. Acting in a socially responsible manner is in the overall best interest of shareholders. B. Acting in a socially responsible manner reduces the risk of reputation-damaging incidents. C. Every business has a moral duty to be a good corporate citizen. D. Acting in a socially responsible manner can generate internal benefits (as concerns employee recruiting, workforce retention, training, and improved worker productivity).

C. Every business has a moral duty to be a good corporate citizen.

Ethical principles in business A. are useless. B. are generally more stringent than the ethical principles for society at large. C. are not materially different from ethical principles in general. D. are generally less stringent than the ethical principles for society at large.

C. are not materially different from ethical principles in general.

According to the school of ethical universalism, the most important concepts of what is right and what is wrong _____________ A. vary significantly according to local cultural beliefs, traditions, or religious convictions. B. are mandatory, and every company has to apply and adhere to a set of rules. C. are universal and transcend culture, society, and religion. D. are based on the belief that local moral standards should take precedence over what the ethical standards may be in the company's home market.

C. are universal and transcend culture, society, and religion.

A company's social responsibility strategy is typically comprised of all but which one of the following elements? A. Conscious efforts to ensure that all elements of the company's strategy are ethical and actions to protect or enhance the environment (beyond what is legally required) B. Making charitable contributions and donating the time of company personnel to community service endeavors C. Actions to protect or enhance the environment D. Actions to keep prices low enough that the company's profits will not be viewed by the general public as obscenely high or exorbitant

D. Actions to keep prices low enough that the company's profits will not be viewed by the general public as obscenely high or exorbitant

The exercise of corporate social responsibility is good business because __________ A. such actions can lead to increased buyer patronage. B. a strong commitment to socially responsible behavior reduces the risk of reputation-damaging incidents. C. well-conceived social responsibility strategies work to the advantage of shareholders. D. All of these are correct.

D. All of these are correct.

Unethical business behavior tends to be driven by such factors as A. overzealous pursuit of personal gain, wealth, and other selfish interests. B. a company culture that puts profitability and good business performance ahead of ethical behavior. C. heavy pressures on company managers to meet or beat earnings targets. D. All of these.

D. All of these.