MGT Chapter 2

Organizational commitment exists to the degree that the person is satisfied with his or her job.

False

Personal attitudes affect ________ via ________.

behavior, intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

behavioral

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of

counterproductive work behavior

_______ programs help employees to integrate, assimilate, and transition to new jobs.

engagement

The ________ model suggests that managers should monitor employees' perceptions of fairness.

equity

An employee who values tradition and conformity over achievement will be more than happy to work on a holiday or to miss a child's soccer game.

false

_______ is the extent to which an individual identifies with an organization and commits to its goals.

organizational commitment

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract

represent an individual's perception about the terms and conditions of a reciprocal exchange between himself or herself and another party.

psychological contract

A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.

true

Asking for frequent feedback is a way to foster engagement in the workplace.

true

Intentions are influenced by the three general motives in Ajzen's model: attitude toward the behavior, subjective norm, and perceived behavioral control.

true

Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.

true

understand, appreciate, and want to protect the welfare of people, nature, and the environment.

universalism

Schwartz's model suggests that:

values may conflict with each other

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.

false

Job satisfaction has a negative association with OCB and a positive relationship with CWB.

false

Attitudes have three components: affective, cognitive, and behavioral.

true

Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.

true

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism