MGT Exam 2 Hw Questions

Which of the following characteristics relates to performance appraisal?

A formal measurement of the quantity and quality of an employee's work within a specific period of time

Which of the following characteristics relates to quantum change?

A large-scale planned change in how the firm operates

What is meant by incremental change?

A relatively small change in processes and behaviors within just one or a few systems or levels of the organization

What is on-the-job training?

A technique in which the employee learns the job tasks while actually performing the job

What is the congruence model of change?

An outgrowth of the systems approach to organizational theory, emphasizes the interrelationships between the various parts of an organization and how change in one part will cause reactive changes in other parts

What term describes the design of jobs based on the view that workers are independent parts of the production process whose individual characteristics should be taken into account in forming jobs?

Behavioral approach to job design

Which of the following refers to the design of jobs based on the principles of division of labor and specialization?

Classical approach to job design

What name is given to a prescriptive approach--asserting that managers are logical, rational individuals who make decisions that are in the best interests of the organization--that outlines how managers should make decisions?

Classical model of decision making

What term describes a person's faith that his or her decisions are reliable and good?

Confidence

CEO | Central Support Functions | ------------------------------------------------------ | | | Commercial Consumer Government Divison Division Division

Customer Divisional Structure

When a CEO sets up a six-person management team to examine changes at the organization and this team brings 75 more managers into the process over a 15-month period, the CEO is using what strategy to overcome resistance to change?

Employee Participation

An advantage of job specialization in the modern era is that it has virtually eliminated fatigue injuries like carpel tunnel syndrome.

False

In overcoming resistance to change, it is not important to understand why resistance occurs; it is only important to deal with it.

False

Organizing work may be considered a relatively minor activity of management

False

Headquarters | ------------------------------------------------ | | Department Department of of Marketing Finance

Functional Structure

Which of the following refers to the grouping of jobs according to similar economic activities, such as finance, production and operations, and marketing?

Functional Structure

CEO | ------------------------------------------------- | | | Europe America Asia

Geographic Divisional Structure

Your widget company has grown rapidly and now sells ten lines of widgets in six different countries. Nonetheless, you maintain your corporate headquarters and base your six department heads in Wichita, Kansas. The time may well have come for you to use

Geographic Divisions

Which of the following is NOT normally considered an advantage of group over individual decision making?

Groups take less time to make a decision than an individual because they operate more efficiently.

Headquarters | \ Product Division A Geographic Area Divison 1 | | | | Area 1 Area 2 Product A Product B

Hybrid

Headquarters | \ \ Europe U.S Asia | \ Foods Personal Care

Hybrid

The most common form of organizational structure is the ______ structure.

Hybrid

What is a behavioral approach to job design that is aimed at increasing the number of tasks that comprise a job?

Job Enlargement

The practice of assigning new managers to jobs in various parts of the organization to develop a broad knowledge of the work operation describes

Job Rotation

General Manager | Manufacturing Manager | Product Manager A Product Manager B

Matrix

What name is given to decisions made in response to situations that are routine, structured, and fairly repetitive?

Programmed Decisions

What name is given to a person's willingness to take risks when making decisions?

Risk Propensity

You are one of German car dealers. Your company has sold a cheap subcompact car in Germany for the past 20 years, but you now decide to take on the world, and you open dealerships in ten other countries. You are changing

Strategy

The organizational structure associated with narrow spans of control is the

Tall Organization

The organizational structure associated with narrow spans of control is the

Tall organization

The key aspect of _______ model is that system elements, both inputs and processes, interact with one another such that changes in one part of the system can cause radical changes in another part of the system.

The Congruence

What is meant by job specialization?

The division of work into smaller, distinct tasks

Which of the following characteristics relates to departmentalization?

The grouping of related jobs to form an administrative unit--department, area, or center

Which of the following characteristics relates to job design?

The process of grouping tasks into jobs

What term describes a subjective evaluation of an employee's personal characteristics such as attitude, motivation, cooperation, and dependability?

Trait Appraisal

As the trait approach to leadership waned, two major dimensions of leader behavior emerged from new research: (1) how leaders get the job done and (2) how leaders treat their subordinates.

True

Informal expressions of organizational culture include dress codes, extracurricular activities, and stories or legends.

True

One of the reasons for the prevalence of group decision making in today's business world is that many decisions require more specialized knowledge than one person usually possesses.

True

One of the strengths of the functional organizational structure is simple and clear understanding of the authority relationships.

True

Organizational change varies along a continuum with regard to the extent to which it is planned.

True

Organizational chart is a graphic display of the official lines of authority and communication within the organization

True

The biggest takeaway of the situational leadership theory is that management styles depend on the situation of where employees are at in their development.

True

The organizational chart shows the structure of the formal organization, which is the arrangement of positions that dictates where work activities are completed, where decisions should be made, and the flow of information

True

The path-goal theory of leadership states that two categories of situational factors determine appropriate leadership behaviors: (1) employees' personal characteristics and (2) environmental pressures and demands on employees.

True

When an organization uses a hybrid structure, the structure can be any combination of multidivisional forms.

True

This is one of the methods of on-the-job-training. Organizations usually ask experienced staffs to teach new staffs the exact skills needed for a particular job.

Understudy Assignment

This is one of the three stages in Lewin's Model of change. In this stage, managers determine what needs to be changed.

Unfreeze

Common reasons for resistance to change include all of the following EXCEPT

full disclosure of the proposed change.

The path-goal theory of leadership developed by Robert House considers leaders to be effective to the extent that their behavior

increases employees' attainment of goals and clarifies paths to these goals

The primary weakness of the matrix structure is

that each team member reports to two or more bosses

According to Fiedler, whether a relationship-oriented or task-oriented leader will be successful depends on

the favorability of the situation for the leader