MGT_Finals(Chapter 10 + Functional Area Quiz)

Which of the following alternatives to specialization has the disadvantages of raising training costs, of having unions arguing for more pay for doing more tasks, and of worker boredom? a) work teams approach b) job rotation c) job characteristics approach d) job enlargement e) job enrichment

d) job enlargement

What is the result of a maximum delegation throughout the organization? a) horizontal work loading b) specialization c) job design d) decentralization e) vertical work loading

d) decentralization

Why is coordination important for organizations when working to perform effectively? a) Most departments are interdependent. b) To minimize differences between line and staff. c) To increase levels of job enrichment. d) Most organizations are highly centralized. e) There are often problems in the delegation process.

a) Most departments are interdependent.

According to Graicunas, which type of interaction is between subordinates only? a) cross b) operative c) functional d) limited e) direct

a) cross

Some companies now employ a Chief Ethics Officer, who usually has a legal background and is responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is an example of ____. a) job specialization b) delegation c) job enrichment d) job autonomy e) decentralization

a) job specialization

An engineer assigned to the embosser department also works with people in the sander department to coordinate the efforts between the two groups. The engineer is likely acting as a(n) ____. a) liaison b) taskmaster c) disseminator d) monitor e) integrator

a) liaison

Their tasks include software and hardware management, networking and internet maintenance. a) Software managers b) Networking managers c) Internet managers d) Information systems managers

d) Information systems managers

Which of the following involves linking together the activities of the various parts of an organization to promote movement toward organizational goals ____. a) delegation b) centralization c) job design d) coordination e) decentralization

d) coordination

These corporations are established for public and non-profit purposes. a) non-stock corporations b) functional corporations c) organizational corporations d) stock corporations

a) non-stock corporations

Managers that supervise the resources and service requirements of organizations which engage in manufacturing or production. a) Advertising managers b) Production managers c) Office managers d) Controlling managers

b) Production managers

They are responsible for screening, hiring and placement of candidates to the right positions. a) Office managers b) Recruitment managers c) Public Relations Managers d) Information System Managers

b) Recruitment managers

The Hospital for Special Surgery is staffed with over 200 doctors. If a patient has a foot injury, they see a foot and ankle specialist. Later if they injure their hand, they will see a different doctor. Each doctor has assistants based on their specialty. The hospital uses a ____ basis for departmentalization. a) sequential b) product c) functional d) customer e) location

b) product

Mikel has set up his company so that there is an unbroken line of authority with him at the top. This extends to every position in the organization. This makes Mikel ultimately responsible for everything that goes on in his company. What did Mikel use to set up this chain of authority? a) authority b) scalar principle c) a flat organization d) departmentalization by sequence e) a high degree of decentralization

b) scalar principle

They classify positions and ensure that all information on each job are taken. a) Recruitment managers b) Office managers c) Job Analysts d) Personnel Analysts

c) Job Analysts

They are responsible for the proper handling and maintenance of the clerical aspects of all the functional areas. a) Maintenance managers b) Production managers c) Office managers d) Department managers

c) Office managers

The process of assigning a portion of work to others is referred to as ____. a) unity of command b) span of management c) delegation d) decentralization e) departmentalization

c) delegation

Which of the following correctly describes the function of office management? a) it involves accounting for and acquiring company resources, whether material or human b) it involves the act of purchasing or acquiring goods and services for company use c) it involves the proper handling and maintenance of the clerical needs in all departments or divisions d) it handles the effective utilization of company funds

c) it involves the proper handling and maintenance of the clerical needs in all departments or divisions

Product departmentalization has the disadvantages that ____ and administrative cost is increased. a) experts are concentrated in one area b) the organization must have skilled specialists to deal with each client group c) managers often fail to focus on what is good for the organization as a whole d) decision making is slowed e) performance of individual product lines is hard to assess

c) managers often fail to focus on what is good for the organization as a whole

Yui's plant supplies parts for a large manufacturing firm. If Yui's plant ships the parts late, the manufacturing plant might have to temporarily shut down if it cannot produce their products because of the delay. What type of relationship does Yui's plant have with the manufacturing plant? a) liaison b) task force c) sequential interdependence d) reciprocal interdependence e) integrated departments

c) sequential interdependence