Milady ch.2 matching activity (2 parts)

Please guide our behavior and give us direction

Values and goals

Imagining yourself working in your dream salon

Visualization

Interest in other people and responsive to their opinions, feelings, and ideas

receptivity

Maintaining control over your own life and learning

self management

Needs to be illuminated because it's counterproductive

Self criticism

Begin to trust in your ability to achieve set goals

Self-esteem

Ability to be compassionate and responsive to other people

Sensitivity

Exhibited when you use good manners with others

Respect

A sense of personal excitement and a good reason for staying the course

Motivation

Also known as a tact

Diplomacy

These include active non-listening nonverbal and verbal skills

Effective communication skills

Ability to handle confrontation and share your feelings in a professional manner

Emotional stability