Milady Standard Foundations Ch. 1

Which of the following is NOT a good example of a mission statement?

"We are going to make 10 million dollars in our first five years in business"

Harvinder has mastered his study habits he knows that for the exam tomorrow he will be able to recall the rules of attentiveness creativity and excellence by remembering ACE which of the following has Harvinder employed in his studies?

Acronyms

Which of the following is NOT a reason beauty professionals should study and have a thorough understanding of life skills?

Beauty professionals are routinely asked to take formal tests

Why should one NOT neglect physical activity?

Because exercise and recreation stimulate clear thinking.

Why is it important to practice diplomacy in your career in beauty and wellness?

Because it shows you can deliver messages in a kind way

Why is it important never to stop learning about the beauty and wellness industry?

Because the beauty and wellness industry never stops changing

Why is it important to break up your long-term goals into smaller pieces?

Because then they don't seem so overwhelming

Why is discretion an important part of ethical behavior?

Because you should keep certain client information confidential

Which of the following might be considered unethical behavior?

Concealing information about products in order to sell them

Kendra has just finished her company's mission statement. Which of the following is now TRUE?

She has made her company's purpose and values public knowledge

How can mnemonics be used as a learning tool to help you with your studies?

They are a shortcut to recalling information

Which of the following is the BEST example of a long-term goal?

To slowly grow the company into broader international markets

Jacquie is feeling overwhelmed. She has just been told that her work is subpar compared with that of other students in her class, and she is facing a major project she must turn in to the instructor by the end of next week. What she is really feeling is a lack of inner strength and confidence. She knows that to turn the corner in this class and impress her instructor, she must overcome these feelings. You are Jacquie's close friend. Which of the following would you do for her?

Help build her self-esteem by reading positive affirmations that remind her to trust herself

Why is a mission statement important?

It establishes the purpose and values of an institution

An individual's personality is the sum of their_____

characteristics, attitudes, and behavioral traits

Beauty and wellness is at heart a ______ industry.

creative

The mission statement often becomes the _____ of an organization

cultural pulse

Which of the following BEST defines esthetics?

moral principles by which we live and work

David is studying for a career in beauty and wellness. Which of the following will David need to achieve self-actualization?

A lifelong committment

Because Yolanda always adheres to providing skilled and competent service to her customers, to honesty and courteousness, to confidentiality, to keeping up with new techniques, and to giving accurate information about the treatments and products she offers, she has done which of the following?

Adhered to ethical practices

Janine's instructor has told her that she should take steps to build a solid foundation for achieving her goals. Which of the following steps should Janine NOT take?

Avoid new behaviors

Gertrude runs her beauty and wellness business exactly the way she wants to run it. When an adviser told her that she should carefully write out the purpose and values by which her business would operate and post it for her employees and clients to see and know, she ignored him. When employees and customers asked her to treat them with more respect and dignity, she ignored that, too. When it became obvious to all around her that she wasn't managing the balance between her personal time and the business well, she told everyone concerned that it was none of their business what she did outside of work. And when customers and clients began to take their business elsewhere and employees left for jobs at neighboring businesses because of Gertrude's complete lack of self-care, integrity, discretion, and effective communication, she insisted it was their problem, not hers or her business's. In all of this, where did Gertrude go wrong, ethically?

By not adhering to self-care, integrity, discretion, and effective communication

Because we know that Sheila has written down the purpose and values by which she wishes her business to work and function, we know that she has done which of the following?

Created a company mission statement

Mohammed has, in all 17 years of running his beauty and wellness business, remained tactful in dealing with different types of customers and clients. He makes it a point to deliver truth, even when critical or difficult, but always does so in the kindest way possible. What has Mohammed been able to maintain over his 17 years in business?

Diplomacy

______ is the identification of long-term and short-term goals

Goal setting

To realize the greatest benefits education can provide, beauty professionals should commit themselves to all but which of the following?

Having flexible goals that easily change

Jay is having difficulty managing his beauty and wellness business because his personal life requires more flexibility than his business allows. He continually has time conflicts between the two. On which of the following must Jay work to run things more smoothly at work and at home?

His prioritizing

Ignacio thought he had run his business perfectly. He had carefully and thoroughly written down the purpose and values by which his business would operate; he had always treated his customers, clients, and employees with the utmost respect and dignity; he had managed his personal time and the time devoted to his business perfectly; and he had made certain he and his business embodied self-care, integrity, discretion, and effective communication. In addition to all of this, he was in constant pursuit of setting specific and thoughtful goals for the next business day and the week ahead. Knowing all of this, which of the following would be the MOST LIKELY reason Ignacio's beauty and wellness business failed after just two years?

Ignacio did not set long-term goals

Ingrid has just met with her employees to discuss her goals of achieving 20% more in sales of their hair products over the next month then they achieved the month before knowing this which of the following is most likely true

Ingrid has let her employees know about a short-term goal

Angela wishes to branch out and open at least six more locations one in each of the six surrounding towns over the next five years when she shares this with her employees which of the following has she done?

Let her employees know about a long-term goal

What is important to do when designing your time management system?

Make sure it will work for you

Narina is nervous about being a first-time student going into a career in beauty and wellness. Which of the following tips should she NOT take if she wants to increase her chances of success in her studies?

Study harder instead of asking for clarification when something is not clear

Chandra is studying to have a career in beauty and wellness. Which of the following should she NOT do to make sure she carries with her the necessary life skills to be successful?

Take work lightly and not too seriously

Jeremy is almost there he has studied the various principles that contribute to success. He has increased his self-esteem. He has been kind to himself. He has even practiced these new behaviors. What he still lacks, however, is the ability to imagine his own workspace, his own clientele, and other people working with him toward the success of his dream business. What would you tell Jeremy to work on next?

Visualizing his success

Which of the following would LEAST be considered a life skill?

acing a final exam

Which of the following is LEAST likely to enhance your creativity?

increasing self-esteem

Self-esteem is based on____

inner strength

Which of the following qualities should you embody in order to be considered an ethical person?

integrity

Ordering tasks on your to-do list from most important to least important is a form of

prioritizing

Which of the following would MOST help Marvin, a recent graduate about to start his career in beauty and wellness, to build his self-esteem?

reading positive affirmations

To fulfill one's full potential is to go through the process of

self-actualization

Which of the following is the BEST term to explain diplomacy?

tact