MIS 362 Midterm

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some of the competitive forces are

1. Suppliers 2. Other competitors 3. Customers

​________ of an​ organization's profits can be attributed to the alignment of the business with IT.

About 50 percent

A _______ is a senior managers who oversees

CIO S

Every business can be seen as a collection of​ ________.

Business processes

All of the following are technology trends that raise ethical issues​ EXCEPT:

Disruptive technologies

What is a disruptive​ technology?

Disruptive technologies can be substitute products that perform as well as or better than anything currently produced. In other​ cases, disruptive technologies simply extend the​ market, usually with less functionality and much less​ cost, than existing products.

Which type of systems would you use to determine what trend in your suppliers industry will affect your firm the most in five years?

ESS

What are legacy​ systems?

Generally older transaction processing systems created for mainframe computers

​________ is a lightweight operating system for cloud computing.

Google Chrome OS

At some​ hospitals, a growing number of surgeons are using​ ________ to stream their operations​ online, float medical images in their field of​ view, and hold video consultations with colleagues as they operate.

Google Glass

The issue of how information systems should be used within an organization is part of​ ________.

IT governance

Networking and telecommunications technologies, along with computer hardware, software, data management technology and the people required to run them, constitutes an organization's

IT infrastructure

________ systems are older transaction processing​ systems, usually created for mainframes.

Legacy

All of the following are interrelated changes in the technology area that impact businesses EXCEPT​ ________.

Quantum computing

All of the following are advantages of new market entrants​ EXCEPT:

They have less capital than an established company

A set of principles governing the collection and use of information about users is called​ ________.

fair information practices

Information technology today can change the​ ________, making it possible for people to share information.

flow of information

The more successfully a firm can align information technology with its business​ goals, the​ ________.

more profitable it will be

the introduction of new information technology has

ripple effect raising new ethical, social, political issues

An example of raw data from a national chain of automobile stores would be

1 Toyota RAV4 sold march 3, 2008 in Louisville, Kentucky

True statements about technology's impact on business firms

1. It helps firms lower the cost of market participation 2. It helps reduce internal management costs 3. It helps reduce transaction costs

Place the following eras of it infrastructure evolution in order, from earlies to most recent: 1. Cloud computing era; 2. Client/ server; 3. Enterprise era; 4. Personal computer; and 5. Mainframe and minicomputers

4,5,2,3,1

One study found that 10 to 25 percent of customer and prospect records contain critical data errors. Correcting these errors at their source and following best practices for promoting data quality increased the productivity of the sales process and generated​ a(n) _______ increase in revenue.

66 percent

​________ means that mechanisms are in place to determine who in an organization took responsible action.

Accountability

All of the following are steps which should be taken when confronted with a new ethical situation​ EXCEPT:

Analyze the organizational structure

An approach to the study of information systems that focuses on changes in​ attitude, management, and organization policy is called the​ ________.

Behavioral approach

How do enterprise social networking tools create business​ value?

By connecting the members of an organization through​ profiles, updates, and​ notifications, similar to Facebook​ features, but tailored to internal corporate uses

You are planning the launch of your new company, an application service provider that provides an online timesheet and project tacking applications. To best communicate with and manage your relationship with you users, you would want to implement a

CMS Customer management system

Who is responsible for educating and training users and information systems specialists about​ security, keeping management aware of security threats and​ breakdowns, and maintaining the tools and policies chosen to implement​ security?

Chief security officer​ (CSO)

Which one of the following is NOT one of the major business functions or specialized tasks performed by business organizations and supported by information​ systems?

Collective bargaining

The study of information systems is a multidisciplinary field. Which of the following lists accurately includes all of the​ disciplines?

Computer​ Science, Operations​ Research, Sociology, Management​ Science, Economics, Psychology

An information system can be defined technically as a set of interrelated components that​ ________ to support decision making and control in an organization. Which statement below does NOT correctly complete the above​ statement?

Creates data

Microsoft SQL server is a

DBMS for mid-range computers

Which type of system would you use to forecast the return on investment if you used new supplier with better delivery tracking

DSS Decision support system

Non-typical business problems with causes and effects that are rapidly changing are typically handled by which type of information system

DSS decision support systems

A​ powerful, current example of a rapidly expanding ecosystem is the mobile Internet platform. In this ecosystem there are four​ industries; select the answer that identifies them.

Device​ makers, wireless telecommunication​ firms, independent software applications​ providers, and Internet service providers

The use of digital technology and the internet to execute the major business processes in the enterprise is called:

E-business

Transaction processing systems keep track of what sort of items in an​ organization?

Elementary activities and transactions of an​ organization, such as​ sales, receipts, cash​ deposits, payroll, credit​ decisions, and the flow of materials in a factory

A ______ system collects data from various key business processes and stores the data in a single, comprehensive data repository, usable by other partnering business

Enterprise *Enterprise systems, also known as enterprise resource systems (ERP), integrate business processes in manufacturing and production, finance and accounting, sales and marketing, and human resource into a single software system

The network standard for connecting desktop computers into a local area network that enabled the widespread adoption of client/ server computing and local area networks and further stimulated the adoption of personal computers is

Ethernet

All of the following are organizational factors to consider when building a new system​ EXCEPT:

Executive compensation

What type of system is used by senior management to help make decisions such as nonroutine decisions requiring​ judgment, evaluation, and​ insight?

Executive support system​ (ESS)

Which of the following types of systems helps coordinate the flow of information between the firm and its suppliers and customers?

Extranet

Maintaining the organization's financial records is a central purpose of which main business function?

Finance and accounting

Which of the following statements is NOT accurate regarding how information systems are transforming​ business?

Forty-six percent of the entire population now use PC​ computers, sales are soaring.

An example of a highly structured decisions is:

Granting credit to a customer

which of the following US laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?

HIPPA

An open source framework for parallel processing across inexpensive computers is called​ ________.

Hadoop

For handling unstructured and​ semi-structured data in vast​ quantities, as well as structured​ data, organizations are using​ _____________.

Hadoop

What does HTML stand​ for?

Hypertext Markup Language

When confronted with a situation that seems to present ethical​ issues, which steps should you walk through to analyze​ it?

Identify and describe the facts​ clearly, define the conflict or dilemma and identify the​ higher-order values​ involved, identify the​ stakeholders, identify the options that you can reasonably​ take, identify the potential consequences of your options.

________ is another way to facilitate big data analysis and remove bottlenecks normally found in a traditional database.

In-memory computing

Which answer contains the correct list of moral dimensions of the Information​ Age?

Information rights and​ obligations, property rights and​ obligations, accountability and​ control, system​ quality, quality of life

How are information systems related to business​ processes?

Information systems make it possible for firms to manage all their​ information, make better​ decisions, and improve the execution of their business processes.

________ is an​ object-oriented programming language that is processor and operating system independent.

Java

A colleague of yours frequently takes for his own personal use small amounts of office supplies, noting that the loss to the company is minimal. You counter that if everyone were to take the office supplies, the loss would no longer be minimal. You rational expresses which historic ethical principle

Kant's categorical imperative

Select an open source operating system from the list below.

Linux

The leading operating system on​ servers, mainframe​ computers, and supercomputers is​ ________.

Linux

Amazon's use of internet as a platform to sell books more efficiently that traditional bookstores illustrates a use of information services for

Low-cost leadership

Which type of systems would you use to determine the five suppliers with the worst record in delivering goods on time?

MIS management information systems

All of the following are major business functions performed by an organization EXCEPT​ ________.

Maintenance

Producing bills of materials is a business processes with the ______ function

Manufacturing and production

Which list below contains all the factors you can use to answer the​ question: How much should our firm spend on IT​ infrastructure?

Market demand for your​ firm's services, your​ firm's business​ strategy, your​ firm's IT​ strategy, infrastructure and​ cost, information technology​ assessment, competitor firm​ services, and competitor firm IT infrastructure investments

According the ________ definition of organizations, an organization is seen as a means by which primary factors are tracked by the environment

Microeconomics

A firm can exercise greater control over its suppliers by having

More suppliers

the tools that enables users to view the same data in different ways using multiple dimensions is

OLAP

A(n) _______ model of informed consent permits the collection of personal information unit the consumer specifically requests that the date not be collected

Opt-out

________ encompasses a set of assumptions about what an organization should​ produce, how it is​ produced, and for whom.

Organizational culture

All of the following disciplines contribute to the contemporary approaches to information systems EXCEPT​ ________.

Philosophy

Converting raw data into a more meaningful for is called

Processing

Businesses are using information technology to​ ________. Which statement below does NOT correctly complete the above​ statement?

Reduce their dependence on​ just-in-time inventory

The strength of cloud computing and the growth of mobile digital platforms allow organizations to​ ________.

Rely more on remote work and teamwork

Enabling management to make better decision regarding organizing and scheduling sourcing, production, and distribution is a central feature of

SCM supply chain management systems

The U.S. department of commerce developed a ________ framework in order to enable U.S. to legally use personal data from EU countries

Safe-Harbor

A​ browser-based collaboration and document sharing platform which is combined with a powerful search features and is installed on corporate servers is called​ ________.

Sharepoint

All of the following are examples of functional business processes​ EXCEPT:

Shipping a product

What is a Web​ beacon?

Small software programs that keep a record of​ users' online clickstream

​________ connect many storage devices on a separate​ high-speed network.

Storage area networks

What is​ technostress?

Stress induced by computer and cell phone use

You have been hired by a worldwide non- profit agency to implement a system to handle their donations. The system must be able to handle SMS, ad internet donations, provide up-to-the-minute reports and create highly customizable mailing lists. In addition, event fundraisers access a donor's information and history which of the following systems will best meet these needs

TPS with MIS capabilities

________ provide​ data, voice, and video connectivity to customers.

Telecommunication services

which type of infrastructure services provide voice and video connectivity to employees, customers, and suppliers

Telecommunications

Privacy protection for medical records is covered under​ ________.

The Health Insurance Portability and Accountability Act of 1996​ (HIPAA)

What does scalability refer​ to?

The ability of a​ computer, product, or system to expand to serve a large number of users without breaking down

Which statement contains business processes associated with the correct functional​ area?

The business processes of paying​ creditors, creating financial​ statements, and managing cash accounts are in the functional area of finance and accounting.

Which answer best describes what the information systems department is responsible for​ maintaining?

The information systems department is responsible for maintaining the​ hardware, software, data​ storage, and networks that comprise the​ firm's IT infrastructure.

Thomas Friedman's declaration that the world was now 'flat' meant that

The internet had reduced the economic advantages of developed countries

Select the item below that is NOT one of the ways in which computer science contributes to the understanding of information systems.

Theory of business process development

Which systems are typically a major source of data for other systems?

Transaction processing systems

in a relational database, a record is referred to in technical terms as a

Turple

All of the following are essential characteristics of the cloud EXCEPT​ ________.

Web beacons

All of the following are types of information obtained from data mining EXCEPT​ ________.

Web beacons

Tiny software programs that keep track of where a user visited on the Internet and report this back to a server are called​ ________.

Web beacons

To identify the types of systems that provide a strategic advantage to their​ firms, select the list that contains all the questions managers should ask.

What is the structure of the industry in which the firm is​ located? What are the​ business, firm, and industry value chains for this particular​ firm? Have we aligned IT with our business strategy and​ goals?

Ninety percent of all​ PC's at the client level use which​ OS?

Windows

All of the following indicate that a business has gained competitive advantage EXCEPT​ ________.

a balanced budget

An information system can be defined as​ ________.

a set of interrelated components

A classic ethical dilemma is the hypothetical case of a man stealing from a grocery store in order to feed his starving family. If you used the utilitarian principle to evaluate the situation, you might argue that stealing the food is

acceptable because the higher value is the survival of the family

the feature of social institutions that means mechanisms are in place to determine responsibility for an action in called

accountability

The introduction of new information technology has a ripple effect which raises many issues. These issues have the following moral​ dimensions: information rights and​ obligations, property rights and​ obligations, system​ quality, quality of​ life, and​ ________.

accountability and control

You work for a highly successful advertiser that is just about to expand nationally, of utmost importance with finding a way to store and disseminate their clients' continually update branding guides, which include multiple imaging files and text documents, to all the firm's branches what system will best serve these needs?

and extranet with KMS (knowledge management systems) capabilities *KMS- enables organizations to better manage processes for capturing and applying knowledge and expertise

an industry-wide effort to develop systems that can configure, optimize, tune, and heal themselves when broken, and protect themselves from outside intruders and self-destruction is called

automatic computing

The field of management information systems​ (MIS) deals with​ ________ issues as well as technical issues related to the development and use of information systems in an organization.

behavioral

To describe datasets with volumes so huge that they are beyond the ability of typical DBMS to​ capture, store, and​ analyze, the term​ __________ is used.

big data

A computer consisting of a circuit board with processers and memory cards stored in racks is called​ a(n) ________.

blade server

From the point of view of​ economics, IT changes​ ________.

both the relative costs of capital and the costs of information

The widespread use of personal devices in the workplace and school is often referred to as​ ________.

bring your own device​ (BYOD)

Adopting strategic systems generally requires changes in​ ________ as well as business processes.

business goals

A collection of routines and behaviors make up​ a(n) ________.

business process

When a strategic system is​ adopted, managers will need to devise new​ ________ for coordinating their​ firm's activities with​ customers, suppliers, and other organizations.

business processes

The interaction between information systems and organizations is influenced by

by many factors, including structure, politics, culture, and environment

flash cookie are different from ordinary cookies in that they

cannot be easily detected or deleted

The most common type of repetitive stress injury is​ ________.

carpal tunnel syndrome

The person responsible for a​ firm's knowledge management program is called the​ ________.

chief knowledge officer

The person responsible for information security in most organizations is the​ ________.

chief security officer

Which of the following industries has not been disrupted by the internet?

clothing

A model of computing that provides a shared pool of computing resources for an organization to use over the Internet is called​ ________.

cloud computing

The process of presenting a set of computing resources (such as computing power or data storage) so that they can all be accessed in ways that are not restricted by physical configuration or geographic location is called

cloud computing

Promises by professions to regulate themselves in the general interest of society are called​ ________.

codes of conduct

Firms that do better than others are said to have​ a(n) ________.

competitive advantage

The most widely used model for understanding competitive advantage is Michael​ Porter's ________.

competitive forces model

The commission of illegal acts against a computer or through the use of a computer is called​ ________.

computer crime

interpretation of Moore's Law Asserts that

computing power doubles every 18 months

BYOD is one aspect of the consumerization of​ IT, in which new information technology first emerges in the​ ________ and spreads into​ ________.

consumer​ market; business organizations

what legal mechanism protects the owners of intellectual property from having their work copied by others

copyright law

the select operations

creates a subset of all records in the file and that meets stated criteria

the project operation

creates subset consisting of columns in a table

The fundamental set of assumptions, values, and ways of doing thing that has been accepted by most of a company's members is called it

culture

Which of the following objectives best describes the business strategy behind the technology implemented in Disney's operation command center as discussed in the chapter case?

customer service

NORA is

data analysis technology that finds hidden connections between data in disparate sources

The process of detecting and correcting errors in a database is called​ ________.

data cleansing

which common database challenge is illustrated by a person receiving multiple copies of an L.L. Bean catalog, each addressed to slight different variation of his or her full name

data inconsistency

the specialized language programmers use to add and change data in the database is called

data manipulation language

Although software bugs and facility catastrophes are likely to be widely reported in the​ press, by far the most common source of business system failure is​ ________.

data quality

The most common source of business system failure is​ (are) ________.

data quality

the most common source of business systems failure is

data quality

​A(n) ________ is a structured survey of the accuracy and level of completeness of data in an information system.

data quality audit

The confusion created by _______ makes it difficult for companies to create customer relationships management, supply that integrates data from different sources

data redundancy

Data​ cleansing, also known as​ _________, consists of activities for detecting and correcting data in a database that are​ incorrect, incomplete, improperly​ formatted, or redundant.

data scrubbing

A(n) ________ is a database that stores historic and current data for the use of decision makers in the organization.

data warehouse

The corporate function that is responsible for defining and organizing the content of the database as well as database maintenance is​ ________.

database administration

​A(n) ________ enables an organization to centrally manage and organize data.

database management system

When technology must be changed and designed to fit the needs of the organization and​ individuals, it may need to be​ ________ in order to adjust the fit between the organizational needs and the technology.

de-optimized

U.S. schools are experiencing​ a(n) ________, which means that students in poorer schools have less access to technology.

digital divide

Substitute products that perform as well as or better than anything currently produced are called​ ________.

disruptive technologies

Data redundancy is the presence of​ ________ in multiple files.

duplicate data

A​ person, place, or thing which is stored in a database is called​ a(n) ________.

entity

a schematic of the entire database that describes the relationships in a database is called a

entity-relationship diagram

A record describes​ a(n) ________ which is a​ person, place,​ thing, or event on which we store and maintain information. Each characteristic or quality describing a particular​ ________ is called​ a(n) ________.

entity; entity; attribute

The principles of right and wrong that guide an individual are called​ ________.

ethics

The ethical "no free lunch" rule state that

everything is owned by someone else, and that the creator wants compensation for this work

Systems that are used by senior management to make decisions are called​ ________.

executive support systems

which of the following is not one of the competitive forces

external environment

A grouping of characters into a word or group of words is called​ a(n) ________.

field

An example of a divisionalized bureaucracy is a

fortune 500 firms

The IT infrastructure in organizations today is an outgrowth of more than 50 years of evolution in computing platforms. There have been five stages in this​ evolution, each representing a different configuration of computing power and infrastructure elements. Select the list below with the correct five eras.

general-purpose mainframe and minicomputer​ computing, personal​ computers, client/server​ networks, enterprise​ computing, and cloud and mobile computing

The value chain model

helps firms identify points at which information technology can most effectively change its competitive position

how would you determine the market demand for your firm's IT Services?

hold focus groups to assess your service

SaaS refers to

hosting and managing access to software application delivered over the internet to clients on a subscription basis

A business model describes​ ________.

how a company​ produces, delivers, and sells a product or service to create wealth

All of the following are important questions about IT governance EXCEPT​ ________.

how data should be stored in a database

Psychologist study information systems with an eye to understanding

how human decision makers perceive and use formal information

You work for a retail clothing chain whose primary outlets are in shopping malls, and you are conducting an analysis of your customers and their preference. You wish to find out if there are any particular activities that your customers engage in, or the types of purchases made in the month before or after purchasing select items from your store. To do this, you will want to use data mining software that is capable of

identifying sequences

Immanuel​ Kant's Categorical Imperative states​ ________.

if an action is not right for everyone to​ take, it is not right for anyone

All of the following are direct business benefits of the collaboration except for

improved compliance with government regulations Things that directly benefit for collaborations are: Improved quality, improved financial performance, and improved customer service

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence and

improving decision making

The primary activities of a firm include

inbound logistics, outbound logistics, sales and marketing, and service

Data is considered to be​ ________ when the same attribute has different values.

inconsistent

FIP is a set of principles governing the collection and use of​ ________.

information about individuals

A(n) ________ specifies the rules of an organization for sharing and disseminating information.

information policy

The organization's rules for sharing, disseminating, acquiring, standardizing classifying and inventory information is called a

information policy

The formal organizational unit responsible for information technology services is the​ ________.

information systems department

The three activities in an information system that produce the information organization use to control operations are

input, processing, and outputs

Which of the following would not be considered a disruptive technology

instant messaging

Which of the following are key corporate assets

intellectual property, core competencies, and financial and human assets

All of the following statements regarding Lotus Notes are true except which one?

it began as an e-mail and messaging client Thing regarding Lotus Notes: It is a widely used collaboration tool at larger firms, it provides capabilities for wikis and microblogging, and it provided tools for full version control of all company documents

which of the following statements about Linux is not true

it has garnered 80 percent of the server operating system market

which of the following statements is not true about technology's impact on business firms

it helps firms expand in size

Organizational culture is best described by which of the following statements?

it is a set of assumptions and values accepted by most members

Engineers, scientists, or architects, who design new products or services for a firm, belongs to which level of business hierarchy?

knowledge workers

The four major type of competitive strategy are

low- cost leadership, product differentiation, focus on market niche, and customer and supplier intimacy

One of the reasons that information technology flattens an organization is​ ________.

managers receive much more timely and accurate​ information, thus requiring less managers

The functional area which includes the business process to check quality is called​ ________.

manufacturing and production

When a firm provides a specialized product of service for a narrow target market better than competition, they are using a _______ strategy

market niche

Information​ technology, especially the use of​ networks, can help firms lower the cost of​ ________, making it worthwhile for firms to contract with external suppliers instead of using internal sources.

market participation​ (transaction costs)

_________ is the ability to offer and individually tailored products of services using the same production resources as bulk production

mass customization

A DBMS reduces data redundancy and inconsistency by​ ________.

minimizing isolated files with repeated data

the DBMS reduces data redundancy and inconsistency by

minimizing isolated files with repeated data

which of the following does grid computing utilize to create enormous supercomputer power?

networked computers with idle resources

Information technology comprises computer​ hardware, computer​ software, data management​ technology, and​ ________.

networking and telecommunications technology

the process for streamlining data in minimize redundancy and awkward many-to-many relationships is called

normalization

which type of computing refers to firms purchasing computing power from remote providers and paying only for the computing power use only

on-demand

which type of software is created and updated by worldwide community of programmers and available for free?

open source

Free software produced by a team of hundreds of thousands of programmers around the world is called​ ________.

open source software

software that manages the resources of the computer is called

operating system software

In business hierarchy, the level that is responsible for monitoring the daily activities of the business is

operation management

The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is

operations research

Disciplines that contribute to the technological approach to information systems are

operations research, management science, and computer science

A​ stable, formal social structure that takes resources from the environment and processes them to produce output is called​ a(n) ________.

organization

The most common reason for failure of large projects to succeed is​ ________.

organizational resistance to change

DBMS makes

physical database available for different logical views

the logical view

presents data as they would perceive by end user

The unique identifier for all data in a table is called the​ ________.

primary key

a field identified in a table as holding the unique identifier of the table's records is called the

primary key

which U.S. act restricts the information the federal government can collect and regulates what they can do with the information

privacy act of 1974

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

production workers

the use of computers to combine data from multiple sources and create electronic dossiers of detailed information on individuals is called

profiling

Coupling of files used to store information and the application program is called​ ________.

program-data dependence

In the information age, the obligations that individuals and organizations have concerning rights to intellectual property fall within the moral dimension of

property rights and obligations

A type of computer which could be in many states at once is called a​ ________.

quantum computer

________ are not held liable for the messages they transmit

regulated common carriers

the type of logical database model that treats data as if they were stored in two dimensional tables is the

relational DBMS

The Do-Not-Track act of 2011

requires firms to notify customers that they are being tracked

which of the following industries has a low barrier entry

restaurant

Business process are collections of

routines

a substitute products of most concern for a cable TV distributor is

satellite TV

The ability of a​ computer, product, or system to expand to serve more users without breaking down is called​ ________.

scalability

In relational​ databases, the​ ________ operation creates a subset of records in the file that meet stated criteria.

select

A​ browser-based collaboration and document sharing platform which is combined with powerful search features and is installed on corporate servers is called​ ________.

sharepoint

Firms that engage their​ employees, customers, and suppliers with social networking platforms embrace​ ________.

social business

The​ ________ view jointly optimizes the social and technical systems used in production.

sociotechnical

All of the following are total cost of ownership infrastructure components EXCEPT​ ________.

staff salaries

Routines for producing goods and services are sometimes called​ ________.

standard operating procedures

In order to align IT with business as well as use information systems correctly managers need to perform a​ ________.

strategic systems analysis

Systems that are used by firms to manage relationships with suppliers are called​ ________.

supply chain management systems

The principal liaison between the information systems groups and the rest of the organization is a

systems analyst

All of the following are wearable computing devices EXCEPT​ ________.

tablet computers

According to the Leavitt's model of organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are

tasks, technology, people, and structure

Which of the following is one of the support activities in a firm's value chain?

technology

specification that established the capability of products and the ability to communicate in a network are called

technology standards

In the United​ States, the claim to privacy is protected primarily by​ ________.

the First Amendment

The​ accessibility, storage, and distribution of information and knowledge is increased dramatically by​ ________.

the Internet

Ethical issues in information systems have become more of an urgent topic because of the rise of​ ________.

the Internet and​ e-commerce

All of the following are eras in IT infrastructure evolution except​ ________.

the disruptive technology era

which of the following best illustrates the relationship between entities and attributes

the entity customer with the attribute purchase

Executive support system are information systems that support the...

the long range planning activities of senior management

The most popular type of database today for PCs as well as for larger computers and mainframes is​ ___________ database.

the relational

Ethical issues in information systems have been given new urgency by​ ________.

the rise of the Internet and electronic commerce

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

the system will create new value for the firm, beyond its cost

one of the difficulties of patent protection is

the years waiting to receive it

Functional systems that operate independently are becoming a thing of the past because​ ________.

they cannot easily share information

which model can be used to analyze the direct and indirect cost to help firms determine the actual cost of specific technology implementations?

total cost of ownership

As described in the chapter case, the competitive force of ________ resulted in Starbuck's downturn in 2008, and it employed information systems in a strategy of _________ to combat this force.

traditional competitors: product differentiation

as referred to in the text, legacy systems are

traditional mainframe-based information systems

Systems that keep track of elementary activities of an organization and are often used by operational managers are called​ ________.

transaction processing systems

a one-to-one relationship between two entities is symbolized in a diagram by a line that ends with

two short marks

a client computer networked to a server computer with processing split between the two types of machines, is called a

two tiered client/server architecture

all of the following are current platforms trends except

unix

A tool used for online​ meetings, interviews, guest​ speakers, events, and employee training is​ a(n) ________.

virtual world

Which of the following types of collaboration tools allows you to communicate with avatars using text messaging?

virtual worlds

A set of loosely coupled software components that exchange information with one another using universal standards and languages are called​ ________.

web services

set of loosely coupled software components that exchange information with each other using standard web communications standards and language are referred to as

web services

tiny software object embedded in a webpage and used by tracking programs to monitor online users behavior is called

web-beacon

the federal trade commission FIP Principle of Notice/Awareness state that

websites must disclose their information practices before collecting data

A useful tool for storing and sharing corporate knowledge is​ a(n) ________.

wiki

what is the foundation technology for web services?

xml

What are the four generic strategies used in conjunction with information​ systems?

​Low-cost leadership, product​ differentiation, focus on market​ niche, and strengthening customer and supplier intimacy

________ states that the number of components that a computer chip can hold doubles every two years.

​Moore's Law

​________ use a more flexible data model and are designed for big data.

​Non-relational database management systems

Select the answer that lists the business benefits of collaboration and social business.

​Productivity, quality,​ innovation, customer​ service, and financial performance

What are the basic concepts that form the underpinning of an ethical analysis of information systems and those who manage​ them?

​Responsibility, accountability,​ liability, and due process

The decision to purchase or rent IT assets is called the​ ________

​rent-versus-buy decision


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