MIS Brigs Quiz's

Which of the following is a not a type of organizational information system?

Analysis processing system

Which of these are accurate statements about information systems?

B and C only are accurate statements

A computer program to solves complex mathematical and logical equations would be called

None of these

Anne-Marie Cole runs the sales division for a local auto insurance firm. One of her key duties is to ensure the company has 10 percent market share by the end of the year. When evaluating the current sales numbers she determines that her sales division has total sales of $3 million and the entire industry has total sales of $50 million. What additional sales must Anne-Marie's division meet to ensure they have 10 percent of the market by the end of the year?

$2 million

Decision support systems or DSS's model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the below does NOT represent an example of a DSS in business?

A manufacturing digital dashboard showing visualizations of inventory and production.

According to Prof. Briggs, what is an information system?

A way to create value with information

As companies move from data to knowledge, they will start to include more and more variables for analysis resulting in better, more precise support for _____________.

All of these

Which four elements are included in systems thinking?

Input, process, output, and feedback

What part of a computer hardware performs all arithmetic operations (for example, addition and subtraction) and all logic operations, (such as sorting and comparing numbers)?:

Arithmetic Logic Unit (ALU)

What can a model accomplish?

All of these

Which of the following would you include as decisions and responsibilities typically found at the operational level of a company?

All of these

Which of these are true of an information system?

All of these

Which of the following examples indicates when the time is right to initiate a business process change?

All of these.

Which of the following is a reason that competitive advantages are typically temporary?

All of these.

Which of the following is considered information?

Best selling item by month

Information technology can enable departments to more efficiently and effectively run their core _____________.

Business activities.

What is information called that is collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Business intelligence.

CSFs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

CSFs are business strategy elements, where KPIs measure the progress of the CSFs.

Data stored in random Access Memory

Can be erased by the system or the user

Which of the following is not a typical way that a company would duplicate a competitive advantage?

Carrying large product inventories

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions. Which of the below is NOT an example of a TPS?

Comfort Dental patient diagnosis system

Roger Marcus, Inc. manufactures consumer electronics accessories like earbuds, phone cases, and auxiliary batters. Robin Monkton is responsible for analyzing sales data to help make informed decisions about how best to focus the efforts of her personnel. Robin analyzes her data using aggregation techniques, allowing her to see simple roll-ups to complex groupings of interrelated information. Which of the following common digital dashboard capabilities is Robin using to analyze her organization's success?

Consolidation

Roger Marcus, Inc. manufactures consumer electronics accessories like earbuds, phone cases, and auxiliary batters. Robin Monkton is responsible for analyzing sales data to help make informed decisions about how best to focus the efforts of her personnel. Robin analyzes her data using aggregation techniques, allowing her to see simple roll-ups to complex groupings of interrelated information. Which of the following common digital dashboard capabilities is Robin using to analyze her organization's success?

Consolidtion

What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?

Critical success factors

Which of the following statements is accurate?

Critical success factors can have several key performance indicators.

What is the difference between customer-facing processes and business-facing processes?

Customer-facing processes are front-office processes, and business-facing processes are back-office processes.

Bronson Robichauld is wants to find out what's happening with sales of his organic gluten-free sugar-free non-fat sustainable fair trade vegan paper clips, which he sells at craft fairs and music festivals in all 50 states. He analyzes his data by looking at details, and details of details of information. Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?

Drill-down

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

EIS, DSS, TPS

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

EIS,DDS,TPS

According to Peter Drucker, what are managers who do the right things addressing?

Effectiveness

What could a manager use to measure the success of an MIS project?

Effectiveness MIS metrics, efficiency MIS metrics

According to Peter Drucker, what are managers who do things right addressing?

Efficiency

Drew Savage is an MIS manager for an international consulting firm. Drew travels to different European countries where he implements news response tracking systems. Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. What type of metrics is Drew using to measure his system?

Efficiency metrics

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information. What refers to the level of detail in the model?

Granularity

Your boss, Tom Repicci, has asked you to analyze the airline industry using Porter's three generic strategies. Which of the following companies are using a cost leadership strategy?

Horizon, Frontier, JetBlue.

Which of the following is an example of a critical success factor?

Increase customer satisfaction

As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies. You observe some critical success factors and see large increases in productivity. What would you suspect would be the primary reason for the large increases in productivity?

Increases in effectiveness

Computers that support hundreds of users at the same time in a big organization are called:

Mainframe

Jenny Welch works at a retail store selling sports equipment. Her daily tasks include opening the store, creating the work schedules, processing payroll, F sales and inventory, and training employees. At what level of the organizational pyramid would you categorize Jenny?

Managerial

the local florist in town is Cheryl Steffan, who has been in business for more than 20 years. Recently, Cheryl has noticed several complaints about delivery errors. Cheryl decides to investigate the errors in her business delivery process and finds that most of the inaccuracies occur during order taking. Cheryl decides to implement an electronic ordering system to help improve order efficiency and effectiveness. What method did Cheryl follow to solve her delivery issues?

Modeled the As-Is process, fixed the errors, and then created the To-Be process

How does the textbook recommend that a company operate if it wants to be successful in the information age?

None of these

When evaluating the six-step decision making process, what occurs during the solution test step?

None of these

Which of the following statements is true?

None of these

Greg works for Geneva Steel Corporation. Greg's duties include managing the overall processes for the company and transforming the steel resources into goods. Which title would best characterize Greg's job?

Operations Manager

MIS can add value to both primary activities and support activities in the value chain. Which of the following is not an example of a company adding value by the use of MIS to support a primary activity?

Pacific Beach Trade Corp. creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items.

The primary components of an information system are:

People, procedures, hardware, Software, Data

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the following represents a key performance indicator?

Percentage of help desk calls answered in the first minute

Which of the following is an example of procurement as a support activity in a value chain analysis?

Purchases inputs such as raw materials, resources, equipment and supplies.

Data currently being processed by a computer program would be in:

RAM

Updating business strategies is a continuous undertaking as internal and external environments ________.

Rapidly change

Tom Repicci is a manager for a McDonald's restaurant. Many of his key responsibilities include analyzing data and making key decisions for the success of his store. Tom's store has been experiencing decreased sales for breakfast services over the past 3 months. Tom is unsure why breakfast revenues are down while lunch and dinner revenues remain unchanged. Tom believes that he can drive revenue up by implementing a few different breakfast promotions such as free coffee or hash browns with the purchase of a meal. Tom performs an extensive analysis of how continuous changes in breakfast promotions could impact his daily revenue. What type of DSS analysis is Tom performing?

Sensitivity analysis

Which of the following represents the four main steps in the business process reengineering?

Set project scope, study competition, create new processes, and implement solution

Sears department stores used to plant employees in competitor stores to perform research and analysis. Recently, the company implemented a system that can search competitor websites and provide comparisons of price, promotions, and availability, and the system is saving time, money, and resources. What type of system did Sears implement?

Shopping bot

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team. Today Jerry is analyzing his data using many different perspectives to identify different ways to improve his division. Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?

Slice-and-Dice

Bill Schultz works at a high-power investment firm in Los Angeles. Bill is responsible for promoting the firm's vision and creating the companywide goals and strategies. He also monitors the overall strategic performance of the company and its direction for future business strategies. At what level of the organizational pyramid would you categorize Bill?

Strategic

Which of the following represents the three different levels of a company pyramid from the top to the bottom?

Strategic—managerial—operational

Review the following key terms. Which one defines an operational decision that involves situations where established processes offer potential solutions?

Structured decision

A company in a supply chain could be either:

Supplier or customer.

Correct When evaluating the six-step decision making process, what occurs during the problem identification step?

The problem is defined as clearly and precisely as possible.

When evaluating the six-step decision making process, what occurs during the solution implementation step?

The process will begin again if the decisions made were incorrect.

Which of the following is a tool that a manager could use to analyze competitive intelligence and identify competitive advantages?

The three generic strategies

Which of the following explains why a company would implement a BPR strategy?

To create value for the customer

Paula Logston wants to launch a high-end online custom clothing company. Paula had never heard of Porter's Five Forces Model, but when you mentioned it to her, she wanted to understand why she should perform a five-forces analysis. What was the primary reason you gave to Paula?

To help Paula evaluate the attractiveness of the clothing industry.

Which term is used to describe the ease with which people perform transactions and/or find information?

Usability

Which of the following is a type of effectiveness MIS metric?

Usabillity

The textbook distinguishes between Data, Information, Business Intelligence, and Knowledge. Prof. Briggs, however, provides a different, more-specific perspective, explaining the difference between data, information, knowledge, and wisdom. Using the definitons provided by Prof. Briggs, which of these would be an example of Knowledge?

Worst-selling product changes when the weather turns cold.