MIS ch. 2

Collaboration occurs when ______ a. individuals work in a group to achieve individual goals and objectives b. a group of people works separately, all doing different jobs in their own individual ways to achieve individual goals c. a group of people works together, all doing essentially the same type of work, to accomplish a job d. a group of people works together to achieve a common goal via a process of feedback and iteration

a group of people works together to achieve a common goal via a process of feedback and iteration

A problem is ______ a. an individual's expectation of a situation's outcome b. an accurate observation of the issues face by an organization c. a perceived difference between what is and what ought to be d. a situation that can be resolved only with the use of structured decision making

a perceived difference between what is and what ought to be

Which of the following is a collaboration tool that can be used for synchronous communication between the members of a group? a. a team survey b. a webinar c. a discussion forum d. an email

a webinar

One of the most important characteristics of an effective collaborator is ______ a. experience as a collaborator b. a willingness to enter into difficult conversations c. an ability to be persuasive d. organizational ability

a willingness to enter into difficult conversations

Which of the following best described managerial decisions? a. decisions about the day-to-day activities in an organization b. decisions that involve payment of invoices c. decisions that support broad-scope organizational issues d. decisions about allocation and utilization of resources

decisions about allocation and utilization of resources

in 2024, which of the following will become rare with the improvements in how people collaborate? a. free data storage b. face-to-face meetings c. free data communication d. less expensive collaboration systems

face-to-face meetings

Which of the following is a reason why it's important for a collaborative group to define a problem? a. problems are accurate observations between what is and what ought to be b. people have different perceptions of the same situation c. each member of a team needs to work on an individual problem d. each individual of the group can understand a problem in the same way the others on the team understand it

people have different perceptions of the same situation

Which information system component is the method a collaboration team uses to review project documents and present feedback? a. data b. hardware c. software d. procedures

procedures

______ is part of the collaboration's work product a. project data b. collaboration programs c. collaboration information system d. project metadata

project data

For a group to successfully collaborate, members of the group must _______ a. exchange only positive reviews b. be polite at all times to avoid negative feedback k c. provide and receive critical feedback d. exchange only negative reviews

provide and receive critical feedback

Which of the following is a characteristic of unstructured decision processes? a. standardized methods of understanding predictions b. the absence of an agreed-on method for decision-making c. the seldom requirement of collaboration d. predefined ways of making decisions

the absence of an agreed on method for decision making

Which of the following is an example of a decision that requires collaboration? a. the decision to authorize overtime to catch up on production runs b. the decision to order raw materials from the company's regular vendor c. the decision to reduce inventories to control costs d. the decision to expand into international markets

the decision to expand into international markets

The absence of an agreed-on method for decision-making describes a(n) a. strategic decision b. standardized method of understanding predictions c. unstructured decision process d. predefined way or making decisions

unstructured decision process

Under which circumstances do managers benefit from collaboration? a. when making decisions that affect only one stakeholder b. when making routine and structured decisions c. when making decisions that require different perspectives d. when making decisions that are authorized only to them

when making decisions that require different perspectives

An effective collaborator is characterized as someone who _________ a. has established a reputation as a collaborator b. will speak his or her mind even when expressing an unpopular view c. has earned the trust of the group d. is an experiences business person

will speak his or her mind even when expressing an unpopular view