mis chapter 5

At what percent of capacity do most servers operate? 40-50% 15-20% 80-90% Approximately 70 percent 100%

15-20%

Hardware and software acquisition costs account for about ________ percent of TCO. 90 40 75 20 50

20

Which of the following is not an example of the consumerization of IT? Google Apps Amazon Web Services Facebook Gmail Dropbox

Amazon Web Services

Which of the following is the most popular mobile operating system? Android Linux Unix iOS Chrome OS

Android

Firms that allow employees to use their own devices are embracing which of the following? Cloud computing Wearable computing Self computing Mobile consolidation BYOD

BYOD

A(n) ________ is an integrated circuit which contains two or more processors to enhance performance and reduce power consumption. scalable processor aggregate circuit green circuit multicore processor legacy processor

multicore processor

The practice of contracting custom software development to an outside firm is commonly referred to as: outsourcing. application integration. scaling. service-oriented architecture. utility computing.

outsourcing

Which of the following statements about Linux is not true? Linux applications are embedded in cell phones, smartphones, netbooks, and other handheld devices. Linux works on all the major hardware platforms. It is available in free versions downloadable from the Internet. It has garnered 20 percent of the server operating system market. It plays a major role in the back office running local area networks. 1 points

t has garnered 20 percent of the server operating system marke

Specifications that establish the compatibility of products and the ability to communicate in a network are called: network standards. technology standards. compatibility standards. Internet standards. telecommunications standards.

technology standards

In a multi-tiered network: the work of the entire network is centralized. processing is located in the cloud. processing is split between clients and servers. the work of the entire network is balanced over several levels of servers. processing is handled by multiple, geographically-remote clients.

the work of the entire network is balanced over several levels of servers.

Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1. Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer. 4, 5, 3, 2, 1 5, 4, 2, 3, 1 5, 2, 3, 4, 1 5, 4, 2, 1, 3 4, 5, 2, 3, 1

5, 4, 2, 3, 1

Which of the following is not an example of the mobile digital platform? Tablets Kindle Smartwatches CRM Cell phones

CRM

Which of the following is a leading networking hardware provider? Intel Seagate Dell Cisco IBM

Cisco

Which type of infrastructure service stores and manages corporate data and provides capabilities for analyzing the data? Networking Data management Telephone VOIP Telecommunications

Data management

Which of the following is the network standard for connecting desktop computers into local area networks that enabled the widespread adoption of client/server computing and local area networks and further stimulated the adoption of personal computers? Ethernet Linux TCP/IP COBOL ASCII

Ethernet

Which of the following involves practices and technologies to minimize the environmental effects of manufacturing and managing computing devices? Green computing Utility computing On-demand computing Capacity planning Cloud computing

Green computing

How would you determine the market demand for your firm's IT services? Hold focus groups to assess your services Benchmark your services Analyze sales returns on key investments Perform a stress test Perform a TCO analysis

Hold focus groups to assess your services

________ states that the value or power of a network grows exponentially as a function of the number of network members. Law of networks Moore's Law Metcalfe's Law Law of outsourcing Law of scalability

Metcalfe's Law

Which of the following factors does not help explain why computing resources today are even more available than in previous decades? Widespread rejection of technology standards Law of mass digital storage Network economics Moore's law Declining communications costs and the Internet

Widespread rejection of technology standards

Which of the following became the standard PC in the Personal Computer Era? Wintel PC Apple II Altair DOS PC MITS PC

Wintel PC

Which of the following is the foundation technology for web services? SCSI SOAP UDDI XML HTML

XML

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure? Information technology assessment The IT investments made by competitor firms Your firm's organizational culture Your firm's business strategy Market demand for your firm's services

Your firm's organizational culture

zipRealty, which combines Google Maps with real estate data, is an example of: a widget. a mashup. cloud computing. a web service. SOA.

a mashup

Today's computer transistors are roughly equivalent in size to: a virus. a human hair. several atoms. a grain of sand. the width of a fingernail.

a virus.

Linux is: especially useful for processing numeric data. designed for specific machines and specific microprocessors. primarily concerned with the tasks of end users. poorly suited to power fast computers. an example of open-source software.

an example of open-source software.

A(n) ________ is used to communicate between a user and an organization's back-end systems. blade server legacy server public server application server private server

application server

Interpretations of Moore's law assert that: PCs decrease in market share by 9% every 5 years. transistors decrease in size 50% every two years. computing power will eventually level off. computing power doubles every 18 months. data storage costs decrease by 50% every 18 months.

computing power doubles every 18 month

All of the following are cloud computing services except: infrastructure as a service. software as a service. on-demand computing. platform as a service. virtualization as a service.

virtualization as a service.

Sets of loosely coupled software components that exchange information with each other using standard web communication standards and languages are referred to as: web services. SaaS. EAI software. SOA. SOAP.

web services.

Which of the following is not one of the current software platform trends? HTML5 Open-source software Web services and service-oriented architecture Multicore processors Software outsourcing

Multicore processors

_______ uses individual atoms and molecules to create computer chips and other devices. Nanotechnology Virtualization Quantum computing On-demand computing A minicomputer

Nanotechnology

d paying only for the computing power used? Quantum Autonomic Edge Grid On-demand

On-demand

Which type of software is created and updated by a worldwide community of programmers and available for free? Software packages Closed source Open source Outsourced Mashups

Open source

Which of the following is not an IT infrastructure service component? Operating system software Physical facilities management to manage the facilities housing physical components Computing platforms to provide a coherent digital environment IT education services that provide training to employees IT management services to plan and develop the infrastructure and provide project management

Operating system software

Which of the following is not one of the characteristics of cloud computing, as defined by the U.S. National Institute of Standards and Technology? Location-independent resource pooling Ubiquitous network access Reduced elasticity Measured service On-demand self service

Reduced elasticity

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n): SOA. SaaS. SLA. TCO. RFQ.

SLA.

Which of the following refers to a set of self-contained services that communicate with each other to create a working software application? Prepackaged software SOA EAI software Web services SOAP

SOA

Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down? Expandability Scalability Customizability Modality Disintermediation

Scalability

Which of the following is not an example of a wearable computing device? Smartphones Smartwatch Smart ID badges Activity trackers Smart glasses

Smartphones

All of the following are typically factors in a firm's decision to engage consulting and system integration services except: The firm's staff knows more about the firm's IT infrastructure than service providers. the firm does not have the staff necessary to deploy and maintain the firm's IT infrastructure. the firm's staff do not have the skills necessary to deploy and maintain the firm's IT infrastructure. The firm's staff does not have the necessary experience to deploy and maintain the firm's IT infrastructure. The firm does not have the budget to deploy and maintain a firm's IT infrastructure.

The firm's staff knows more about the firm's IT infrastructure than service providers.

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations? Supply and demand Cost-benefit analysis Total cost of ownership Return on investment Breakeven point

Total cost of ownership

Which of the following is an example of a legacy system? Scalable grid computing system MDM software Web services running on a cloud computing platform Quantum computing system Transaction processing system running on a mainframe

Transaction processing system running on a mainframe

Which of the following is a multitasking, multiuser, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms? OS X Linux Unix DOS COBOL

Unix

All of the following are current hardware platform trends except: virtualization. cloud computing. green computing. Unix. quantum computing.

Unix.

Which of the following is not a part of the IT infrastructure ecosystem found in firms? Consultant and system integrators Virtual reality systems Enterprise software applications Operating system platforms Internet platforms

Virtual reality systems

Which of the following enables a single physical resource (such as a server or a storage device) to appear to the user as multiple logical resources? Cloud computing Autonomic computing Ubiquitous computing Virtualization Multicore processing

Virtualization

Which of the following is a recent addition to the mobile digital platform? Cloud computing devices Wearable computing devices Green computing devices Quantum computing devices Grid computing devices

Wearable computing devices

________ are created by combining and customizing components from different online software applications. SaaS Apps Web mashups Web services Web browsers

Web mashups

Running a Java program on a computer requires: a Java Virtual Machine to be installed on the server hosting the Java applet. a Java Virtual Machine to be installed on that computer. no specialized software, as Java is platform-independent. a miniature program to be downloaded to the user's computer. the Mozilla Firefox browser and no other browsers.

a Java Virtual Machine to be installed on that computer.

The marketplace for computer hardware: has been decimated by mobile and cloud computing. has begun moving away from blade servers. has moved significantly to Asian firms. has expanded to include a wide variety of start-up and mobile-computing firms. has become increasingly concentrated in top firms.

has become increasingly concentrated in top firms.

SaaS refers to: hosting and managing access to software applications delivered over the Internet to clients on a subscription basis. easy-to-use software tools for displaying Web pages. self-contained services that communicate with each other to create a working software application. managing combinations of applications, networks, systems, storage, and security as well as providing Web site and systems performance monitoring to subscribers over the Internet. supplying online access over networks to storage devices and storage area network technology.

hosting and managing access to software applications delivered over the Internet to clients on a subscription basis.

Infrastructure-as-a-Service (IaaS): is one type of cloud computing service where users pay only for the computing capacity they actually use. provides users with a service-oriented architecture for their systems. is a cloud-based service which provides software applications to users on demand. provides cloud users with ubiquitous networking environment. is a cloud-based service that provides a platform for software development.

is a cloud-based service which provides software applications to users on demand.

The Windows Operating System: was an early PC operating system. is used on virtually all tablet and mobile devices today. is a web-based operating system for the Internet era. is a data management application used on PCs. is an operating system used on most Wintel PCs throughout the world.

is an operating system used on most Wintel PCs throughout the world.

The development of TCP/IP occurred during the ________ era. personal computer cloud and mobile computing mainframe general-purpose mainframe and minicomputer client/server era

mainframe

The ability to be in multiple states at once, dramatically increasing processing power, is a hallmark of: edge computing. quantum computing. utility computing. colocation. grid computing.

quantum computing.

Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions, are referred to as: software packages. service level agreements. open-source software. mashups. outsourced software.

software packages.

A client computer networked to a server computer, with processing split between the two types of machines, is called a(n): two-tiered client/server architecture. multi-tiered client/server architecture. divided architecture. service-oriented architecture. on-demand architecture

two-tiered client/server architecture.