MIS FINAL EXAM

What is considered to be the high-capacity data transmission core of the Internet structure? a) NAP b) Tier 1 ISP c) Tier 3 ISP d) LAN

b) Tier 1 ISP

What is the term used to describe a graphical description of a database that describes the way in which an organization's data and business activities are associated with one another? a) A Model of Efficiency b) An Entity Relationship Diagram c) An Enterprise Resource Design d) A Throughput Analysis e) An Artificial Database Scheme

b) an entity relationship diagram

What term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? a) Supply Chain Operations Reference Model b) Bullwhip Effect c) Just in time orders d) Reverse auctions e) single minute exchange of dies (SMED)

b) bullwhip effect

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? a) attribute b) class c) key d) model e) table

b) class

_______ support local control, whereas _________ support central control. a) data marts; data dictionaries b) data marts; data warehouses c) data warehouses; data dictionaries d) data warehouses; data marts

b) data marts; data warehouses

In the decision support process, formulating a muddle to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? a) choice phase b) design phase c) functional phase d) intelligence phase e) operational phase

b) design phase

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a a) planning horizon b) digital dashboard c) expert system d) neural network e) geographic information system

b) digital dashboard

_______ is knowledge that has been codified or documented a) data b) explicit knowledge c) information d) tacit knowledge

b) explicit knowledge

Maintaining multiple copies of the same data in multiple information systems that can be independenlty updated commonly results in what information management problem? a) isolation b) inconsistency c) devaluatioon d) compression e) validation

b) inconsistency

ERP address information silos by_______. a) correcting a lack of communication by TPS's b) integrating functional areas c) reducing the amount of information presented d) simplifying system creation

b) integrating functional areas

What computer law states that value of the internet is related to the number of connections? a) gilders law b) metcalfs law c) moores law d) ohms law e) keepers law

b) metcalfs law

What is NOT a factor contributing to the Bullwhip Effect? a) Shortage Gaming b) Outsourcing c) Price Promotions d) Batch purchasing e) forecasting/trend analysis

b) outsourcing

Internet enabled globalization does the following: a) forces new suppliers to distribute products using traditional distribution networks b) removes geography as a barrier to relationships c) creates barriers that protect "olive tree" products d) forces competitors to share sales information and product pricing

b) removes geography as a barrier to relationships

Subjective knowledge that is based on an individual's experiences is known as what? a) refined knowledge b) tacit knowledge c) technical knowledge d) explicit knowledge e) procedural knowledge

b) tacit knowledge

In a relationship database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? a) a field b) a form c) a record d) a list e) a deposit

c) a record

What is an example of a decision that a team spiderweb diagram could be used to inform? a) estimating the cost of staffing b) assigning project development tasks c) choosing a change leader d) evaluating market feasibility e) setting software development priorites

c) choosing a change leader

Which of the following is NOT a disadvantage of web-based call centers located overseas? a) communication b) control c) cost d) security

c) cost

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that is can be viewed using different data abstractions? a) neural network b) click stream c) data cube d) executive dashboard e) decision support system

c) data cube

A cost-benefit analysis is related mostly to what type of project management feasibility assessment? a) technical b) operational c) economic d) political e) ethical

c) economic

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? a) batch b) drill-down c) exception d) ad hoc e) annual

c) exception

What is NOT an advantage of digital transmission? a) produces fewer errors b) permits higher maximum transmission rates c) harder to encrypt d) simpler to integrate voice, video and data

c) harder to encrypt

What process improvement tool is used to identify factors that lead to an undesirable outcome? a) tug-o-war diagram b) Gantt chart c) ishikawa diagram d) PERT chart e) cross-functional diagram

c) ishikawa diagram

_______ clouds ar proprietary data centers that integrate servers, storage, networks, data and applications a) hybrid b) public c) private d) vertical

c) private

What is the term used o describe the process of reducing the number of dimensions of a multi-dimensional data cube? a) simplification b) variable c) projection d) context e) function

c) projection

When analyzing a set a click-stream data, what term is used to describe the percentage of rows containing an item with a desired outcome relative to the total number of rows recorded? a) projection b) visualization c) support d) metadata e) inductiono

c) support

A Bill-of-Materials describes the components that make up an item, the quantity used, and what other information about a finished good? a) the value of the material b) the vendor who supplies the material c) the relationship of raw materials and subassemblies d) the lot sizing used when purchasing raw materials

c) the relationship of raw materials and subassemblies

When you use google drive to work on a document with a classmate, this is considered ______ a) crowdsourcing b) teleconferencing c) virtual collaboration d) workflow

c) virtual collaboration

What type of business systems have the capability to place automatic request to buy products from vendors in real time? a) AI (Artificial Intelligence) b) CRM (Customer Relationship Management c) DSS (Decision Support System) d) SCM (Supply Chain Management

d) SCM (Supply Chain Management)

What is NOT a benefit of telemedicine? a) it improves access to healthcare b) it provides real-time care to isolated areas c) it reduces the need to move the patient d) it requires traveling so doctors can see their patients in person

d) it requires traveling so doctors can see their patients in person

The success of a group decision support system (GDSS) is based upon two key features: contributor anonymity, and what else? a) analytical CRM b) reintermediation c) disintermediation d) parallel discussions e) six sigma

d) parallel discussions

Which of the following is a benefit of cloud computing a) privacy b) reliability c) security d) productivity

d) productivity

Which of the following is a problem with the BYOD a) cost b) productivity c) satisfaction d) security

d) security

Sensors, RFID tags, meters, GPS and other devices are used to collect supply chain information. These are all examples of ________. a) batch processing b) OLAP c) OLTP d) Source data automation

d) source data automation

Which of the following is a disadvantage of purchasing prewritten software? a) it may eliminate the need to hire personnel specifically dedicated to a project b) the company can known what it is getting before it invests in the product c) the company can try out the software before purchasing it d) the software is controlled by another company

d) the software is controlled by another company

What does it mean to use a "SaaS product? a) deploy customer-created applications to a cloud b) rent fundamental computing resources c) have limited elasticity d) use providers applications over a network

d) use providers applications over a network

Telepresence is a version of _____ a) email b) portal c) unified communication d) videoconferencing

d) videoconferencing

In the Video Case on Michael Porters Competitive Forces, what industry was described as being Terrible in every caterogry? A) Airline B) Railroad C) Supermarket D) Cattle

A) Airline

Which company used software to disrupt the previous market-leading companies in the book industry? A) Amazon B) Barnes and Noble C) Books-a-Million D) Walmart

A) Amazon

In the video case study of Porters Forces, Michael Porter commented that the airports control of gates represented which of the five forces? A) Bargaining Power of Suppliers B) Potential Threat of New Entrants C) Threat of Substitute Products D) Bargaining power of buyers E) Industry Rivalries

A) Bargaining Power of Suppliers

LEED refers to the efficiency of? A) Buildings B) Cars C) Desktop Computers D) Data Centers E) Aircraft

A) Buildings

In the Zara case, the company has aligned its information system strategy with what? A) Business Strategy B) Product margins C) Decentralized intelligence D) Competitive position E) Efficiency Model

A) Business Strategy

The "Porter's Forces" model deals with what aspect of globalized business? A) Competition B) Design C) Location D) Relationships E) Time

A) Competition

What type of innovations are intended to be incompatible with existing standards and value chain, and must develop markets de novo (latin for "from the beginning)? A) Disruptive Innovation B) Application Innovation C) Product Innovation D) Platform Innovation E) Profit Innovation

A) Disruptive Innovation

Which of the following was NOT described as one of the four innovation zones? A) Disruptive Technology Zone B) Product Leadership ZoneProduct Leadership Zone C) Customer Intimacy Zone D) Category Renewal Zone E) Operational Excellence Zone

A) Disruptive Technology Zone

IT has changed the manager's job in many ways. Which of the following is NOT the result of this change? A) Easier to make a decision B) More information to address C) Remote supervision D) Real-time information

A) Easier to make a decision

Co-location of trading computers at the stock exchange would provide what type of competitive advantage for a company like Goldman Sachs with respect to Porters Forces? A) Industry Rivalries B) Potential Threat of New Entrants C) Threat of Substitue Products D) Bargaining power of suppliers E) Bargaining power of buyers

A) Industry Rivalries

What dimension of Porter's Forces focuses on the decision that a buyer makes when choosing among direct, exisiting competitors when all of the competitors offer the same identical name-brand product? (Ex: iPhone 6) A) Industry Rivalry B) Threat of Substitution C) Threat of New Entrants D) Buyer Power E) Supplier Power

A) Industry Rivalry

What type of customer intimacy zone innovation focuses on making structural modifications to established products in order to create a distinctive sub-category? A) Line-Extension Innovation B) Enhancement Innovation C) Marketing Innovation D) Experiential Innovation E) Value-Engineering Innovation

A) Line-Extension Innovation

What was the central issue in the Stacy Synder in-class discussion case? A) Online Reputation B) Geotagging C) Lying about qualifications D) Age discrimination E) Cheating on an exam

A) Online reputation

What type of innovation focuses on the supply side, looking for opportunities to remove non-value-adding steps from the workflow? A) Process Innovation B) Value-Engineering Innovation C) Value Migration Innovation D) Organic Innovation E) Enhancement Innovation

A) Process Innovation

How does using two-sided printing improve energy efficiency? A) Reduces energy usage by about half B) Increases energy costs by about 10% C) Makes no impact D) Reduces energy usage by more than 90% E) It is not possible to measure a printer's energy efficiency

A) Reduces energy usage by about half

Porters five forces focuses on what part of competition? A) The Business Environment B) The Five Core Internal Processes of a Business C) The Business Supply Chain D) The Five Core Business Functional Areas

A) The Business Environment

A company's "ticker" or stock symbol serves what role on a stock trading exchange? A) Uniquely indentifies a traded stock B) The time and date the stock was sold C) The broker selling the stock D) The change (up or down) in price from the last purchase price E) The official company logo used for stock transactions

A) Uniquely identifies a traded stock

According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner? A) VoIP and web conferencing B) Telecommuting C) Telemedicine D) eFax E) Email

A) VoIP and web conferencing

In the Martha Stewart case, which of the following issues resulting in her being convicted of criminal charges? A) Lying to the FBI B) Defaulting on a loan C) Selling stocks below book value D) Insider trading E) Falsely advertising her products

A) lying to the FBI

IT changes managers' job by _______ A) providing near real-time information so managers can make quicker decisions B) making it easier to get all employees to work from one location C) decreasing the volume of information they have to process D) improving an employees' sense of connectedness

A) providing near real-time information so managers can make quicker decisions

Which of the following elements present on your catcard relates to biometric identification? A) Your picture B) Your signature C) Your full name D) Your student ID Number

A) your picture

_________________ refers to determining who is responsible for actions that were taken. A) Acceptance B) Accountability C) Liability D) Responsibilty

B) Accountability

Disclosing personal informations such as your race, religion sex, disabilities, and age on social media undermines what type of protections otherwise provided to you as a citizen in the United States? A) Wage discrimination laws B) Anti-discrimination laws C) Voter Eligibility D) Commercials Drivers License Eligbility Laws E) Personal Credit Eligibilty Laws

B) Anti-discrimination laws

What term describes the ability of a person to effectively evaluate and manages one's finances in order to make prudent decisions toward reaching life goals? A) Personal Accounting B) Financial Literacy C) Household Finance D) Expense Management E) Risk Management

B) Financial Literacy

Allowing individuals to file tax returns, renew driver's licenses, and obtain various permits online is an example of what type of eGovernment? A) Government to Business (G2B) B) Government to Citizen (G2C) C) Government to Employees (G2E) D) Government to Government (G2G) E) Government to Supplier (G2S)

B) Government to Citizen (G2C)

In recognizing ethical situations, which of the following is related to a chemical reaction that occurs in your body, specifically your intestinal track? A) Ethical Drift B) Gut Check C) Transparency Test D) Gut Punch E) Taste Check

B) Gut Check

Which of the following is TRUE? A) IT can eliminate any job B) IT impacts entire industries C) IT opens up jobs for middle managers D) IT only helps improve employees' health and safety

B) IT impacts entire industries

In the Personal Branding video case, which of the following online platforms was identified as being primarily a business networking tool? A) Facebook B) LinkedIn C) Democratic voters who sometimes vote D) Wordpress E) Amazon

B) LinkedIn

What normative theory of ethics focuses on the belief that manager's actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who the actions of the firm affect? A) Stockholder B) Stakeholder C) Social Contract D) Organizational E) Loyalty

B) Stakeholder

WebMD is a(n) ___________ that allows doctors to ___________. A) ERP; diagnose diseases B) expert; diagnose diseases C) ERP; perform long-distance surgery D) expert; perfrom long-distance surgery

B) expert; diagnose diseases

As a possible password, how many variables would the password MIS111EXAM have when assessing its security strength? A) 1 B) 2 C) 3 D) 4 E) 5

C) 3

Requiring students to use a combination of numeric passcode and their CatCard to enter a locked door on a UA dorm is an example of approach for securit​y ​control? A) Bullwhip effect​ B) Just-in-Time C) Defense in depth D) Disintermediation E) Social Contract

C) Defense in Depth

_____________ is a legal concept that gives individuals the right to recover the damage​s done to them by other individuals, organizations or systems A) Accountabiity B) Due Process C) Liabilty D) Responsibilty

C) Liability

The European Union's data protection laws are ________ strict compared to the US laws. A) Equally B) Less C) More D) Non-existently

C) More

What % of people like to purchase products from companies that protect the environment? A) More than 10% B) More than 35% C) More than 50% D) More than 75%

C) More than 50%

Market capitalization is determined by multiplying the stock price by what? A) Profits earned from direct operations B) Dividends paid during the last fiscal year C) Number of common shares outstanding D) Book value of the company E) Year-end Earnings, minus taxes and interest

C) Number of common shares outstanding

The _______ prohibits an organization from collecting any personal information unless the customer specifically authorizes it. A) Digital Dossier Policy B) Information Privacy Policy C) Opt-In model of informed consent D) Opt-Out model of informed consent

C) Opt-in model of informed consent

On a balance sheet, total assets minus total liabilites must equal what? A) Free Cash Flow B) Dividends Paid C) Owners Equity D) Stock Price E) Market Value

C) Owners Equity

With respect to an individual, what term describes the process of managing one's earning, savings, and debt to meet the actual and budgeted expenses? A) Personal Accounting B) Financial Literacy C) Personal Finance D) Expense Management E) Risk Management

C) Personal Finance

What action did Stacy Snyder take that resulted in her losing her job? A) Hacking the AP Twitter feed and posting fraudulent messages B) Undertaking accounting fraud at her company C) Posting a photo of herself at a party on her personal social media account D) Infecting her company's network computer with a virus while using Facebook at work E) Being a whistle-blower and reporting the illegal actions of her employer

C) Posting a photo of herself at a party on her personal social media account

Which of the following actions would be considered a biometric authentication? A) Requiring a user to enter a secret password B) Requiring a user to swipe a CatCard C) Requiring a user to scan their fingerprint D) Requiring a user to sign their signature E) Requiring a user to type a group of displayed letters

C) Requiring a user to scan their fingerprint

Sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what? A) Defense in Depth B) Industrial Sabotage C) Social Engineering D) Advanced Persistent Threats E) Open Source Hacking

C) Social Engineering

The Eller "GoodCat" website that allows for anonymous reporting of unethical behavior in Eller classes uses what type of business model? A) Transparency Model B) Ethical Drift Model C) Whistleblower Model D) Loyalty Model E) Engagement Model

C) Whistleblower Model

Robots are useful _______________. A) as companions (e.g. cyberpooches) B) for driving cars (e.g. cyberchauffer) C) for handling monotonous tasks (e.g. factory work) D) only in science fiction (e.g. Terminator)

C) for handling monotonous tasks

Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what? A) $0.50 B) $2.50 C) $4.00 D) $7.00 E) $12.00

D) $7.00

The equity on a company's balance sheet is most closely related to which of the following? A) Market Value B) Operating Income C) Share Price D) Book Value E) Gross Margin

D) Book Value

A key concern for a startup business is the "burn rate" for their initial capital. What financial report best describes a company's "burn rate" for investors A) Balance Sheet B) General Ledger C) Income Statement D) Cash Flow Statement E) Ticket Symbol Statement

D) Cash Flow Statement

Originally discussed by Dr. Gilliland, David Myers' (former controller of MCI/Worldcom) statement "I still don't know that one point when I started to cross the line...", is an example of how small, incremental repeated compouning of unethical decisions can result in what? A) Gut Check B) Transparency Test C) Whistleblowing D) Ethical Drift E) Defining moment

D) Ethical Drift

ERP systems are an evolution of _________. A) AI B) CRM C) DSS D) FAIS

D) FAIS

Planned, recurring expenses that occur on a routine schedule, such rent or car payments that must be paid every month, are examples of what? A) Flexible Expenses B) Deductions C) Discretionary Expenses D) Fixed Expenses E) Cash flow

D) Fixed expenses

In the Online Democracy model, the "Voter Activation Network" uses voter registration rolls to categorize voters as always/sometimes/never voting by using information obtained from: A) Online Media B) Commercially-generated databases C) Private Sector Polling D) Government Records E) Partisan Political Organizations

D) Government Records

As originally discussed by Dr. Gilliland, the classic values conflict with "Who Am I" represents what type of ehtical dilemma? A) Short-term vs. Long-term B) Honesty vs. Intergrity C) Peer-pressure vs. Boss-pressure D) Integrity vs. Loyalty E) Organizational Ethics

D) Integrity vs. Loyalty

_____________ is the process of forming a digital dossier A) Dossiering B) Information Privacy C) Privacy D) Profiling

D) Profiling

Your username (UANetID) is your claim of identity to a computer system. When the computer system verifies your identity by requiring you to enter a password is an example of what type of authentication? A) Something a user is B) Something a user has C) Something a user does D) Something a user knows E) Something a user inherits

D) Something a user knows

In the VAN (Voter Activation Network) Relationship-Based Political Organizing video case study, the VAN was able to identify the relationships of possible supporters using data from what source? A) Voter registration records B) Direct Mail campaigns C) Online surveys D) Supporters Facebook contacts E) Tax returns of registerd voters

D) Supporters Facebook Contacts

IT allows the workplace to expand to 24 hours a day at ___________, which is a benefit for ____________. A) a central location; only employees B) any location; only employers C) a central location; employers and employees D) any location; employers and employees

D) any location; employers and employees

The web ____ buyer power A) decreases B) increases C) has no impact D) has mixed impact

D) mixed impact

Approximately what percentage of applications for jobs are rejected by potential employers before the interview due to public information posted online by the applicant? A) Less than 5% B) About 10% C) About 30% D) Less than 50% E) 60% or more

E) 60% or more

Using telepresence to change from in-person meeting to online would be an example of what order sustainability effect? a) 2nd order (application) b) 3rd order (structural change) c) 1st order (existence)

a) 2nd order

What computer law states the the bandwidth of data networks will double approximately every 24 months? a) Gilders Law b) Moores Law c) Metcalf's Law d) Ohm's Law e) Keplers Law

a) Gilders Law

Related to the concepts of globalization, what computer "law" states that the density of transistors will double approximately every 18 months? a) Moore's law b) Metcalf's Law c) Gilder's Law d) Ohm's Law e) Keplers Law

a) Moore's Law

As discussed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base? a) Sears, Roebuck & Co b) Ebay c) overstock d) walmart e) Biglots

a) Sears, Roebuck & Co

Signals used to send messages can be ______ or digital? a) analog b) discrete c) rotary d) binary

a) analog

________ allows you to access the internet through a coaxial media previously used only for TV connections a) cable modem b) dial up modem c) adsl modem d) SONET modem

a) cable modem

A "fishbone" process analysis is also known as: a) cause and effect b) correlation graph c) cross-functional flowchart d) organization chart e) numerical analysis diagram

a) cause and effect

Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? a) clustering b) association c) sequencing d) forecasting e) classification

a) clustering

The "Porters Forces" model deals with what aspect of globalized business? a) competition b) design c) location d) relationships e) time

a) competition

Telepresence systems seamlessly integrate ______ and ______. a) contextual awareness; content management b) content awareness; hardware c) sentiment analysis; contextual software d) ethernet; wifi

a) contextual awareness; content management

What technique has been used by companies such as starbucks and netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a) crowdsourcing b) executive dashboards c) click-stream analysis d) capacity planning e) six sigma

a) crowdsourcing

What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? a) data visualization b) case-based reasoning c) neural networks d) rule induction e) nearest-neighbor techniques

a) data visualization

In a business process diagram, a diamond shape is used to indicate what action? a) decision b) starting point c) ending point d) user task

a) decision

What technique allows alternatives with independent contributions with similar overall business values to be identified and evaluated? a) decision matrices b) bullwhip effect c) ishakowa diagram d) neural network e) master production schedule

a) decision matrices

Setting the criteria for making a choice and searching for alternatives typically occurs in what phase? a) design b) intelligence c) choice d) execution e) transactions

a) design

When major airlines bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy? a) disintermediation b) crowdsourcing c) group systems d) reintermediation e) communities of practice

a) disintermediation

Which of the following is an informational role? a) disseminator b) disturbance handler c) entrepreneur d) figurehead

a) disseminator

In the Url, what does ".edu" define? a) domain b) browser c) protocol d) resource e) server

a) domain

In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendors performance? a) effectiveness b) efficiency c) mapping d) productivity e) modeling

a) effectiveness

For companies managing their supply chain business processes using CPFAR, the process improvements over the traditional ordering process could primarily be considered as an improvement in which of the following? a) efficiency b) quality c) effectiveness d) agility e) feasibility

a) efficiency

A virtual private network encrypts data and also verifies what else? a) end points b) application c) network path

a) end points

The law enforcement data used by the COPLINK system is primarily focused on managing what type of knowledge? a) explicit b) sticky c) tacit d) feasible e) open

a) explicit

The law enforcement data used the by COPLINK system is primarily focused on managing what type of knowledge? a) explicit b) sticky c) tacit d) feasible e) open

a) explicit

Translating a product manual from one language to another is an example of what type of knowledge management conversion? a) explicit to explicit b) tacit to tacit c) tacit to explicit d) explicit to tacit

a) explicit to explicit

By allowing group members to contribute ideas anonymously online, the ThinkTank system could help a participant overcome which of the following difficulties? a) fear of speaking b) lack of focus c) hidden agenda d) misunderstandings

a) fear of speaking

What type of guided media uses light for signaling? a) fiber optics b) twisted pair c) coaxial cable d) open wire

a) fiber optics

What type of inventory demand is based on the forecasted need to finished products? a) independent b) customer c) dependent d) required e) shortage

a) independent

In Thomas Friedmans discussion of globalization, he described the process of globalization as being realized through actions that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by: a) individuals b) international treaties c) social media d) financial markets e) political parties

a) individuals

Your ABP ticket symbol is similar to what database concept? a) key b) table c) record d) field e) ERD

a) key

Business metrics that describe the performance of critical business actives are known as: a) key performance indicators b) residual risk assessments c) business continuity plans d) business intelligence analyses e) decision trees

a) key performance indicators

How did pioneering the SMED technique to reduce setup improve toyota's operation of it assembly process? a) made assembly line more agile/flexible b) eliminated need for workers c) reduced payroll and headcount cost d) reduced design erros

a) made assembly line more agile/flexible

Allocating resources based on the frequency of past incidents in an area would be an example of using what predictive data mining strategy? a) nearest neighbor b) case based reasoning c) neural networks d) rule induction

a) nearest neighbor

Which of the following does a PING command NOT display about the computer? a) Network security b) IP address c) Network Latency d) Packet loss e) URL

a) network security

What term means users that cannot change or update the data in data warehouses or data marts? a) nonvolatile b) integrated c) organized d) consistent e) relational

a) nonvolatile

What term is used to describe a physical interface between peripheral devices and the computer? a) port b) session c) app d) signal

a) port

In a Url, what does "http://" define? a) protocol b) browser c) domain d) resource e) server

a) protocol

What type of decision based on explicit knowledge and involves analysis using algorithm and measured data? a) quantitative b) qualitative c) managerial d) operational e) collaborative

a) quantitative

What term is used to describe when functions are added after the project has been initiated? a) scope creep b) feasibility analysis c) go/no-go decision d) waterfall desing

a) scope creep

Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? a) shortage gaming b) outsourcing c) price promotions d) batch purchasing e) forecasting/trend anaylsis

a) shortage gaming

In the Jack Welch video case what practice was he discussing to enhance customer satisfaction? a) six sigma b) total quality management c) SMED d) the toyota production system

a) six sigma

In the video case of Nestle, data-driven decisions were primarily based on visualizations of information from what source? a) social media platforms b) investment analyst forecasts c) financial performance reports d) cost and production schedules

a) social media platforms

Donut charts are difficult to read, Microsoft recommends what are an alternative? a) stacked column or bar charts b) scatter charts c) pie charts d) cake charts

a) stacked column or bar charts

Identifying majors with specific language and mathematics requirements using the degree search selection filters help you solve what type of business problem? a) structured b) economic c) fuzzy d) strategic e) unstructured

a) structured

Creating a business process that can be franchised is an example of what type of knowledge management conversion? a) tacit to explicit b) tacit to tacit c) explicit to tacit d) explicit to explicit

a) tacit to explicit

A company's IT architecture is related to what type of feasibility? a) technical b) behavioral c) economic

a) technical

Which of the following does a fishbone diagram typically not inform you about a problem? a) the cost of correcting a problem with a process b) identifies the major categories of a problem c) identifies many of the root causes of problems d) helps guise the process improvement process e) organizes the problems associated with a process by the major categories

a) the cost of correcting a problem with a process

In the video case describing the TCP presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets? a) the message might get lost and not delivered b) the message might get changed in route c) the message might not get sent d) the message might be illegible e) the message might be in the wrong language

a) the message might get lost and not delievered

The big advantage of bubble charts over scatter charts is? a) they add another dimension b) they are more colorful c) they allow negative values on y axis d) there is no advantage

a) they add another dimension

What common function to HTTP, TCP and IP share? a) they all define internet based protocols b) they all are website domains c) they all are data encryption methods d) they are appreciations for physical media e) they are common computer viruses

a) they all define internet based protocols

Pie charts have several limitations including all of the following except? a) they have limited color and don't draw the eye and attention b) they can only show one series c) they cannot show negative values d) when two or more items are close in value it can be hard to determine which is larger e) values near zero may not show up and be hidden

a) they have limited colors and don't draw the eye and attention

Treemap charts largest advantage over bar or column charts is? a) they show individual values relative to the sum of the series as well as other values b) they allow multiple series to be displayed c) they allow time series data to be displayed d) there is no advantage

a) they show individual values relative to the sum of the series as well as other values

In a vertical cross-functional business process diagram, the order of items in one column shows what relationship among these items? a) time b) cost c) importance d) frequency e) skill level

a) time

In the root cause analysis video case, what was the solution to preventing the marble from crumbling at the Jefferson Memorial? a) turning the lights on one hour after sunset b) spraying the pesticides at dusk to kill the spiders c) using netting to block the birds from entering d) using a mild cleaning solution

a) turning the lights on one hour after sunset

The shortage for week 4 (identified by the red box) will be how many units? a) 5 b) 20 c) 25 d) 100

b) 20

The _________ is a summary of information needs of the functional areas and of the organization as a whole. a) application portfolio b) IT environment c) Mission d) Objective of the IT function

b) IT environment

With _______, the customer manages applications, data and the operating system while the vendor manages the servers, virtualization, storage and networking. a) DaaS b) IaaS c) PaaS d) SaaS

b) Iaas