MNGT 3100 Midterm Questions

task environment dimension of advertising that highlights BP's commitment to sustainable energy sources, such as biofuels?

customers

task environment dimension of providing conveniences at service stations to encourage motorists to patronize BP stations, even after the spill?

customers

environment type of a world wide recession?

general environment

environment type of increased regulation of banks and mortgage lenders regarding the loans they issue?

general environment

environment type of increasing number of elderly people in the US, Japan, Italy, and Germany?

general environment

A new method for assembling and providing products to customers more quickly would be part of the _______ of the general environment.

technological dimension

task environment dimension of a requirement by US USHA that workers engaged in environmental cleanup be protected from heat, fatigue, and other hazards?

regulators

environment type of a company adopting an open-plan design for the workstations in its new office?

internal environment

general environment dimension of declining tourism along the entire coastline of the gulf of mexico?

economic

general environment dimension of low investor confidence in oil companies after the explosion?

economic

environment type for shifts in economic and political power between countries?

general environment

environment type for the availability of new forms of energy with a less detrimental impact on the environment?

general environment

environment type for the introduction of tablet computers?

general environment

environment type for a manager's policy of letting employees have friday afternoons off during the summer?

internal environment

environment type for a reminder to employees that business-casual attire is permitted only on fridays?

internal environment

environment type for employee's ability to choose among several types and styles of desk chairs

internal environment

environment type for one employee telling another, "it's just the way we do things around here - it's our organizational culture."?

internal environment

environment type of high job-satisfaction ratings from current employees?

internal environment

task environment dimension of the EPA monitoring the level of oil contamination in the gulf coast region

regulators

task environment dimension of a BP contractor changing its practices to satisfy the environmental and ethical requirements set by BP?

suppliers

environment type of an unanticipated jump in the price a supplier charges?

task environment

general environment dimension of the development of polymers that bond with oil to form a sponge-like materials that is easily removed from the water?

technological

When managing in a global economy, which aspect of management requires a broad understanding of the environmental issues and competitive issues? A. Planning and decision making B. organizing C. leading D. controlling

A. planning and decision making

Your university requires minimum standardized test scores and specific paperwork before admitting new students. What type of operations plan is this? A. policy B. standard operating procedure C. rules and regulations

A. policy

When might it be important to consider changing the culture of an organization? A. when two companies merge B. When rival factions are eliminated C. When new employees are hired D. During times of rapid growth

A. when two companies merge

Which of the following are elected by shareholders to represent their interests? A. owners B. employees C. regulators D. members of the board of directors

D. members of the board of directors

Fidelity is a privately held company, with most of its shares owned by members of the Johnson family, including CEO Abby Johnson. What role does the Johnson Family plan in Fidelity's internal environment? A. employees B. board of directors C. board of trustees D. owners

D. owners

FamHealth, a nonprofit organization that provides family counseling, contracts with another nonprofit with expertise in the treatment of substance abuse to make videos for its clients. The nonprofit that is making the videos is ______ FamHealth

a supplier to

A manager who is considering entry to a new market must carefully consider all aspects of the environment as it relates to that market, including any obstacles posed by _______ who already have established relationships with suppliers and customers.

competitors

The resources over which a company and its _____ vie include raw materials, access to capital, or real estate for a store location.

competitors

task environment dimension of an increase in business for alternative energy companies that make fuels that can be substituted for oil?

competitors

task environment dimension of reluctance of other energy companies to pursue deep-water oil drilling due to public outrage about environmental risks?

competitors

general environment dimension of President Obama's placement of a 6-month moratorium on offshore drilling?

political/legal

general environment dimension of increased public concern over environmental impacts of the energy industry?

sociocultural

When a company expands internationally, it may lack knowledge of the other country's laws and customs; therefore, it may enter into a joint venture with a ________ who can provide this information.

strategic partner

task environment dimension of a joint operation between BP and state employment agencies to train people to monitor beaches and pay them to perform environmental cleans up as needed?

strategic partners

task environment dimension of an alliance between the University of Texas at Austin and BP to support leading-edge oil and gas industry research?

strategic partners

The task environment consists of elements that influence a given organization. Which of the following would be part of the task environment of a media company that makes videos? A. Consumers of video content B. suppliers of cameras and lights C. competitors D. trade agreements governing export of videos

A. consumers of video content B. suppliers of cameras and lights C. competitors

Which type of span and organizational depth are you likely to find in a small company where many people pitch in to accomplish the job that needs to be done? A. flat structure with a wide span B. tall structure with a wide span C. flat structure with a narrow span D. tall structure with a narrow span

A. flat structure with a wide span

What is the advantage of licensing for a company? A. Increased profitability B. Tighter controls C. Increased flexibility D. Less competition

A. increased profitability

a company's service technicians spend most of their time in company van. These vehicles are part of the organizations _____? A. physical work environment B. culture

A. physical work environment

Does evidence-based management work in group and team environments? A. Yes, especially when all team members share in the reward B. No, high achievers have less incentive to perform

B. No, high achievers have less incentive to perform

Which economy is currently the largest in the world? A. China B. US C. European Union D. Soviet Union

B. US

the "board of trustees" constitute which aspect of the internal environment A. culture B. board of directors C. owners D. employees

B. board of directors

when the scenario mentions "supporting local schools," which aspect of the organization's internal environment is it referring to? A. employees B. culture C. owners D. board of directors

B. culture

when a scenario refers to "over 40,000 workers," its referring to which aspect of the internal environment? A. culture B. employees C. owners D. board of directors

B. employees

If a firm has a critical job that is highly specialized, what advantage would the job specialization approach offer? A. many others are available to take their place B. it is relatively easy and inexpensive to train someone new C. the work can be postponed until a later time

B. it is relatively easy and inexpensive to train someone new

How can groupthink be avoided? A. Start with a group that has worked together previously B. allow the team leader to share their ideas first, then allow other team members to discuss them C. assign the role of devil's advocate, allowing them to find fault, and question, aspects of the discussion D. discourage multiple meetings that discuss the same issues

C. assign the role of devil's advocate, allowing them to find fault, and question, aspects of the discussion

What is the advantage of forming a relationship with one supplier instead of several who supply similar items? A. less vulnerability to strikes B. increased responsiveness to changes in the market C. increased responsiveness to customer needs D. Lower prices

C. increased responsiveness to customer needs

What is the first step in the planning process? A. Determining the organization's purpose B. establishing strategic goals C. understanding the environment D. developing tactical plans

C. understanding the environment

task environment dimension of conformance with BP's environmental and ethical standards to be included on BP's list of approved vendors and contractors?

suppliers

environment type for auditors from the IRS sent to review a company's tax records?

task environment

environment type of for a public university, the pool of new PhD graduates seeking jobs as professors?

task environment

general environment dimension of development of new methods to measure oil pressure in deep-sea wells after existing mechanisms had failed?

technological

When an organization sets strategy based on divisions, industries, or markets, which type of strategy is it pursuing? A. business-level B. corporate-level C. emergent

A. business-level

In what way can an industry, such as all automotive companies, best influence the government? A. personal contacts B. lobbying C. political action committees D. favors

B. lobbying

Top dog academy is a dog day care provider. Which issues are part of its general environment? A. 5 other dog day care centers operate within 30 miles B. people increasingly acknowledge the role of pets as part of the family C. as consumer confidence improves, people feel they have more discretionary income D. PetCube is a technological innovation that provides dogs with a safe environment for play at home even when owners are away

B. people increasingly acknowledge the role of pets as part of the family C. as consumer confidence improves, people feel they have more discretionary income D. PetCube is a technological innovation that provides dogs with a safe environment for play at home even when owners are away

Which type of plans, usually involving upper and middle management, have a specific and concrete focus on what needs to be done, and when it needs to be done? A. strategic plans B. tactical plans C. operational plans

B. tactical plans

How does an organization's external environment affect its decision making structure? A. uncertainty will be resolved with rules and procedures B. uncertainty may result in decentralization C. external forces generally do not shape the structure of the decision making process

B. uncertainty may result in decentralization