MNGT 450 Final

. A job analysis ________.

Determines a job's entry requirements

Which of the following refers to the training of employees to extend their capabilities and prepare them to assume other jobs and roles in the firm?

Employee development

In which of the following cases would a company opt for a short-term staffing strategy?

Employee turnover is high.

. If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________.

Essential function

RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect employees' behavior, then Sandy is most likely a(n) ________.

External customer

If an applicant is not hired because the applicant has previously claimed overtime which they were owed, they are likely to be covered under the ________.

Fair Labor Standards Act

A software company has a high turnover rate. What staffing strategy would be most appropriate?

Filling vacancies quickly with people who are able to perform with minimal job training

Comparing the percentage of applicants hired from different subgroups to determine if they are significantly different from each other is an example of a ________.

Flow statistic

a company makes promises to a recruit that it does not intend to keep, it could be found guilty of ________.

Fraudulent recruitment

Having a low selection ratio means ________.

Hiring only a few applicants

Which of the following would enable a firm to hire the fastest?

Hiring the first candidate who exceeds a minimum cut score

Which of the following is true about integrity tests?

Integrity tests have the ability to overcome the problem of faking.

Publicizing open jobs to employees is known as ________.

Internal job posting

External customers are often best for evaluating an employee's ________.

Interpersonal behaviors

. A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of ________.

Negligent hiring

Peter will not take a job that offers a salary below $45,000 per annum but is flexible on where the job is located. For Peter, pay is a ________.

Non-compensatory screening factor

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n) ________.

Passive job seeker

A summary of the characteristics of someone able to perform the job well is a ________.

Person specification

An organization claiming to provide an environment in which employees can grow their careers has to ________.

Provide performance feedback and development opportunities

Which of the following recruiting metric gives the number of employees who voluntarily quit within their first year?

Turnover data of the company

Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________.

Unitweighting

Behavioral interviews are more reliable and substantially better than ________ at predicting job performance.

Unstructured interviews

When viewing applicants and employees as investors, the goal is to ________.

Give applicants and employees a return on their personal contributions in the organization

Which of the following is true of a "closed shop"?

Only union workers are employed

For which of the following types of candidates will initial recruiter experiences be more important in their ultimately becoming applicants at all?

Passive job seekers

The fit between a person's abilities and the demands of the job and the fit between a person's desires and motivations and the attributes and rewards of a job is ________.

Person-job fit

Which of the following is an internal recruiting source?

Succesion mangment

If the items on an assessment method do not seem to be job-related, then, which of the following is true?

The assessment method's face validity is low

Which of the following, if true, would require a company to make adjustments to its historical employee-productivity ratios?

The company is adopting a more efficient manufacturing system.

Which of the following is contained in a task statement?

The physical working conditions of the job

Which of the following seems to be most important with regard to recruiter demographics?

The recruiter needs to be able to relate to a recruit's value system and drive.

When a call center fires an employee who cannot meet her call volume goals, which of the following types of turnover has occurred?

Functional

If a hiring manager is unhappy that the staffing system requires her to take two hours of her limited time to interview each candidate, which staffing goal is not being met?

Generating positive stakeholder reaction

Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.

Geographic targeting

Promotions are likely to be fastest in organizations in the ________ stage of their life cycle.

Growth

If the correlation coefficient for the relationship between a job sample test and job performance is -0.7 and significant, then the employer should ________.

Hire people who score low on the job sample test

Which of the following is true of transition analysis?

It assumes that all employees in a job have an equal probability of movement

Which of the following is true of a maximum job offer?

It can be a low, competitive, or high offer

Which of the following is true about downsizing?

It can improve shareholders' return.

Which of the following is a benefit of social networking as a sourcing method?

It increases diversity of talent available.

Which of the following is true of person-organization fit?

It is positively related to job satisfaction

The job analysis method that uses expert brainstorming sessions to identify the characteristics of successful workers is the ________.

Job elements method

________ helps a company tailor its recruiting message to appeal to the needs, values, and motivations of targeted potential applicants.

Job rewards analysis

Which of the following observations is true?

Jobs recruited using batch recruiting typically take a longer time to fill than jobs recruited using continuous

Which of the following forecasting methods relies on the experience and insights of people in the organization to predict a firm's future employment needs?

Judgmental forecasting

When a finalist does not get a job offer, they are likely to perceive ________.

Low distributive fairness

An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________.

Low interactional fairness

Holding managers accountable for turnover of the employees under them is an effective retention strategy because ________.

Managers know which employees to retain

Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________.

Mentoring

In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used?

Multiple hurdles

The top 30% of job applicants, based on a job knowledge test, advance to the next stage of the hiring process regardless of their job knowledge test score. What type of measure is the job knowledge test?

Norm-referenced

If a test score is at the 90th percentile, then which of the following is true?

Only 10% of the test takers scored higher than this.

When multiple versions of the same test are developed to deter cheating, which of the following reliabilities is used to ensure the two forms are comparable?

Parallel forms reliability

Hiring top talent away from another company is an example of using which recruiting source?

Raiding competitors

Years of experience, salary in dollars, and weight are examples of what type of measure?

Ratio

How dependably or consistently a measure assesses a particular characteristic is the measure's ________.

Realibility

Presenting both positive and potentially negative aspects of a job to recruits is a ________.

Realistic job preview

Which of the following is true about multiple regressions?

Regression is done in the form of an equation.

Which of the following is a way in which companies usually deal with temporary employee surpluses?

Removing contingent workers

When a union organizer tries to get a job with a company for the purpose of unionizing the company's workforce, this is known as ________.

Salting

Retainer firms are ________.

Search firms who charge employers a fixed fee in advance of placement

Which of the following are detailed records or databases that summarize each employee's skills, competencies, education, training, languages spoken, and chances of being promoted?

talent inventories

If a company employs two office assistants for every nine architects (a staffing ratio of 2:9) and it plans to expand and hire eighteen new architects, how many new office assistants will it need to hire?

4

The Age Discrimination in Employment Act of 1967 protects people ________.

40 years of age or older

Which of the following events suggests that a home improvement store such as Home Depot or Lowe's will need fewer workers in the next 1-3 years?

A decrease in consumer disposable income

Online job fairs are best for recruiting ________.

Active job seekers

When should medical tests be administered?

After a job offer has been extended

Employment-at-will is an employment relationship which ________.

Allows either the employee or employer to terminate the employment at any time

Which of the following is true for affirmative action plans?

An affirmative action plan should be temporary

The correlation coefficient between a selection test and job performance is 0. This means the selection test ________.

And job performance are unrelated

Recruiter behaviors have the largest impact on ________.

Applicant intentions to pursue a job opportunity

A company cannot know what training to offer employees unless it ________.

Assesses their strengths and weaknesses

Internal assessment typically improves a firm's strategic capabilities by ________.

Assisting "blocked" employees to improve their performance

Why is it usually best to supplement the ratio, scatter plot, and trend forecasting methods with managerial judgment?

Because historical trends and relationships can change

A BFOQ is a(n) ________.

Characteristic that is essential to the performance of an employment function

Allowing a candidate's high score on an interview to make up for a low score on a personality test is an example of the ________.

Compensatory approach

. ________ are more broadly defined components of a successful worker's repertoire of behavior needed to do the job well.

Competencies

Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a ________ strategy.

Cost-leadership

Don is a high-ranking manager in an advertising firm. He was recently offered a job with higher pay and more lucrative benefits by a rival firm. On coming to know about this, Don's employers decided to make him a(n) ________ matching the offer from their rival firm.

Counteroffer

The job analysis technique that identifies behaviors that lead to extremely effective or extremely ineffective job performance is ________.

Critical incidents method

The higher the fidelity of a job simulation test, the higher is the ________.

Similarity between the real job and the test

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method?

Situational interview

Which of the following is compromised when retaining workers?

A regular infusion of new ideas and perspectives

manager only hires Hispanic women as secretaries. This is an example of ________.

Disparate treatment

The best time to pursue workforce diversity is during ________.

Sourcing and recruiting

Which of the following are advantages of using structured questionnaires for job analysis?

Speed and low cost

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hears about this, she stops shopping at that store. This is an example of ________.

Spillover effect

Which of the following raters is often the most controversial feature of a multisource assessment?

Subordinates

Which of the following would help the process of compiling information about the job or organization that candidates will find more and less attractive?

Surveying present employees

Which of the following recruitment strategies can reduce the possibility of overlooking qualified internal talent?

Talent inventories

Which of the following, if true, would require a company to respectfully and honestly explain the hiring process to all applicants?

The company is committed to practicing ethical behavior.

Which of the following, if true, would result in a new hire to a company getting paid less than existing employees?

The company wishes to preserve internal equity

Which of the following is a limitation of using supervisors in performance reviews?

They may be less able to see the employee's task and interpersonal behaviors.

Department store BigTen refused to hire Max because of his religion. The store is in violation of ________.

Title VII of the Civil Rights Act of 1964

Which of the following would be required to provide critical skills to employees that might be needed in the future?

Training

________ involves looking at past employment patterns and using those patterns to predict a firm's future labor needs.

Trend analysis

Which of the following would reduce adverse impact?

Use assessment methods with less adverse impact early in the selection process.

When are the mean, median, and mode likely to be at the same point in a distribution of scores?

When the distribution is a normal curve

Which of the following would result in peer ratings being a successful method of internal assessment in a firm?

Work in the firm is done in teams.

Which of the following types of workers would most value the reward of having different tasks to do every day?

Workers who are seeking skill development