MNGT 482
11. Creditors generally have high stakeholder salience and little concern over a company's position on an issue. A) True B) False
t
9. The Internet has enabled the growth of stakeholder organizations. A) True B) False
t
25. Per the five-stage model of global corporate citizenship in the text what is the stakeholder relationship at the elementary level: A) Bilateral. B) Reactive. C) Unilateral. D) Influenced.
unilateral
20. Vodafone is headquartered in: A) United States. B) United Kingdom. C) Germany. D) Finland.
united kingdom
32. Chronologically, which was the first Social Audit listed in the book: A) ISO 6000. B) ISEA 9000. C) ISO 14001. D) MITPEP 500.
ISO 14001
12. Ethics are always based on religious beliefs. A) True B) False
b
33. A study indicated that the amount of bribes paid to government officials was roughly equal to what percentage of the nation's entire revenue? A) 35%. B) 65%. C) 80%. D) 100%.
100%
38. St. Thomas Aquinis lived in the . A) 1100s B) 1200s C) 1300s D) 1400s
1200s
40. In what year did the U.S. Surgeon General declare cigarettes a health hazard: A) 1959. B) 1964. C) 1973. D) 1979.
1964
27. Ethics and Compliance officers first became prevalent in the: A) 1960s. B) 1970s. C) 1980s. D) 1990s.
1980s
3. General Systems theory was first introduced in the 1940s. A) True B) False
T
4. The instrumental argument in the stakeholder theory says that companies perform better if they consider the rights and concerns of multiple groups in society. A) True B) False
T
33. Which of the following is not an argument in favor of corporate social responsibility? A) Imposes unequal costs among competitors. B) Responds to changing stakeholders' demands. C) Corrects social problems caused by business. D) Discourages government regulation.
a
39. In 2000, McDonald's convened a panel of experts to discuss what topic: A) Animal welfare in slaughterhouses. B) Treatment of foreign employees and subcontractors. C) Fat and sodium content of their product. D) Children issues.
a
31. Under the World Trade Organization's most-favored nation rule: A) All import restrictions imposed by other nations on their goods are illegal unless a cultural waiver is issued. B) All import restrictions are illegal unless the item is proven scientifically unsafe. C) Most-favored nations can impose heavy tariffs on other nations. D) Most-favored nations can oppose the dumping of goods by any nation in their home market.
all import restrictions are illegal unless the item is proven scientifically unsafe
20. Which of the following is not an intangible asset: A) Good reputation. B) Trusting relationships. C) Customer loyalty. D) All of the above.
all of the above
21. The acceleration of globalization has been driven by: A) Communications technology. B) Transportation systems. C) Social and political reforms. D) All of the above.
all of the above
23. Which transportation system improvement has aided the acceleration of globalization? A) Airfreight. B) High-speed rail. C) New oceangoing vessels. D) All of the above.
all of the above
29. HP Brazil, a subsidiary of Hewlett-Packard, developed the Digital Garage project to: A) Promote the sale of PCs and notebook computers in the Brazilian consumer market. B) Assist with natural resource conservation and recycling programs in their plant. C) Empower less privileged Brazilian youth with leadership, teamwork, IT and other skills to participate in the growing technological society. D) All of the above.
c
30. Which of the following is not an argument in favor of corporate social responsibility? A) Discourages governmental regulation. B) It balances businesses' power with their responsibility to act. C) Improves Business value. D) Promotes short-term profitability for businesses.
d
30. Which of the following statements is (are) correct about stakeholder' power? A) Different stakeholders have different types and degrees of power. B) Stockholders' power is limited to the percentage of voting stock owned by the stockholder. C) It uses resources to achieve a desired decision or outcome. D) All of the above.
d
26. Lobbyists, under U.S. law, must disclose their: A) Earnings. B) Expenses. C) Earnings and expenses. D) Political affiliation.
earnings and expenses
1. Nova Nordisk is a Denmark based health care company dedicated to the treatment of cancer. A) True B) False
false
25. Economic policies include: A) Fiscal and monetary policies. B) Monetary and social assistance policies. C) Fiscal and social assistance policies. D) Policies initiated by the Federal Reserve System.
fiscal and monetary policies
22. Thomas Friedman believes the world is becoming increasingly: A) flat. B) tall. C) quick. D) irresponsible.
flat
33. Which of the following is true regarding Ford Motors and the 2008 bailout: A) Ford was deemed ineligible for the bailout. B) Ford rejected bailout funds. C) The CEO of Ford refused to testify in front of Congress. D) Prior to the bailout, Ford was in worse shape than Chrysler or General Motors.
ford rejected bailout funds
34. From 2005 to 2008, social reporting in Italy: A) Increased slightly. B) Increased dramatically. C) Decreased slightly. D) Stayed the same.
increased dramatically
33. Which of the following is NOT true of Novartis? A) It is based in Sweden. B) It is a pharmaceutical company. C) It was an early endorser of the United Nations Global Compact. D) All of the above are true.
it is based in sweden
28. What prominent lobbyist pleaded guilty to fraud in 2006: A) Bruce Bereano. B) Fred Simmons. C) Jack Abramoff. D) Dennis DeYoung.
jack abramoff
20. What rogue trader cost Societe Genarale approximately $8 billion dollars A) Hans Kohl. B) Freidrich Schmidt. C) Steffen Smeling. D) Jerome Kerviel.
jerome kerviel
31. In a social audit commissioned by The Body Shop, the company received poor marks in which of the following: A) Quality of Mission Statement. B) Relationship with the media. C) Corporate Philanthropy. D) Animal Welfare.
relationship with the media
16. Who defined global corporate citizenship as capitalism with a social conscience. A) Melinda Gates. B) Bill Gates. C) Robert Civita. D) Fransisco Cervantes.
robert civita
40. What former New Jersey Senator stopped his campaign re-election bid in 2002 and subsequently became a lobbyist: A) Frank Lautenberg. B) Christine Todd Whitman. C) Robert Torricelli. D) Neal Peart.
robert torricelli
24. Where is Business for Social Responsibility based? A) Washington D.C. B) London. C) Ottawa. D) San Fransisco.
san fransisco
17. Developing products that meet the needs of the world poor is also know as . A) bottom feeding. B) third world trolling. C) selling to the bottom of the period. D) minnow selling.
selling to the bottom of the period
19. Casas Bahia requires all of the following to credit customers EXCEPT: A) The customers must pass a careful screening process. B) They must mail in the payment no later than the fifteenth of each month. C) A and B are true. D) Neither A nor b is true.
the customers must pass a careful screening process
19. Cooperation between business and government often occurs when: A) They encounter a common problem or enemy. B) Business can afford it. C) Business is required by law to cooperate. D) Government has the support of the people.
the encounter a common problem or enemy
29. What Philadelphia based company won an award for paying all employees living wages: A) Genos. B) The White Dog Cafe. C) The Port Hole. D) Lerner & Timpson.
the white dog cafe
16. The solar polar industry: A) is dominated by three large companies which are very active politically. B) has eschewed political donations, and has subsequently suffered under the Obama administration. C) was able to have legislation passed in Hawaii which requires solar water heaters in all new construction by 2010. D) has approximately 2,900 companies in the United States.
was able to have legislation passed in hawaii which requires solar water heaters in all new construction by 2010
29. The amount owed to the World Bank in the mid 2000s was: A) $11 million. B) $314 million. C) $3 billion. D) $22 billion.
$3billion
39. As of 2009, what percentage of Americans smoked: A) 8%. B) 15%. C) 20%. D) 26%.
20%
37. The FBI estimates white collar crime costs at approximately $ annually A) 100 billion. B) 200 billion. C) 300 billion. D) 400 billion.
300 billion
18. Approximately how many people earn less than $1,500 a year: A) 3 billion. B) 3.5 billion C) 4 billion. D) 4.5 billion
4 billion
19. In a 200 Harris poll, what percentage of people polled believed that small business had too much political power? A) 5 percent. B) 76 percent. C) 44 percent. D) 19 percent.
5 percent
38. Which of the following was used to circumvent the soft money ban in the McCain-Feingold bill: A) 323c corps. B) 527 organizations. C) C-24s. D) Cipics.
527 organizations
19. According to the United Nations, how many transnational corporations operate in the global economy? A) 48,000 corporations. B) 79,000 corporations. C) 114,000 corporations. D) 156,000 corporations.
79,000 corporations
23. As of 2008, what percentage of Fortune 250 companies had department of corporate citizenship or something similar? A) 94%. B) 82%. C) 71%. D) 63.
94%
17. Failure to understand the beliefs and expectations of stakeholders: A) Causes company's profits to increase in the short run. B) Causes company's profits to decrease in the short run. C) Causes the performance-expectations gap to grow larger. D) Increases the chance of a corporate buy-out.
A
21. Corporations who model their operations according to the stakeholder theory create value by: A) Innovating new products. B) Increasing their stock price. C) Developing their employees' professional skills. D) All of the above.
A
31. Which of the following examples best illustrate an ethics issue based on cross-cultural contradictions? A) Legally marketing a pesticide abroad that has been banned in the U.S. B) Circumventing government regulations to ensure company profits. C) Hiring child workers in violation of civil law. D) False and misleading advertising claims.
A) Legally marketing a pesticide abroad that has been banned in the U.S.
25. Accountants are governed by which code: A) AAAA. B) AICPA. C) CPALE. D) AMCPAM.
AICPA
10. In order to develop a stakeholder map, managers should consider, in order, urgency, legitimacy and saliency. A) True B) False
F
6. Because they are more important, market stakeholders are sometimes called primary stakeholders. A) True B) False
F
8. Each stakeholder group has one source of power in relation to a firm. A) True B) False
F
29. Which of the following is not a natural monopoly: A) The NFL. B) Railroads. C) Software. D) Cable tv.
NFL
5. A fiduciary exercises power for the good of another A) True B) False
T
30. Cross-cultural contradictions arise due to: A) The emergence of a developing country's economic power. B) Religious differences practiced by business executives. C) Differences between home and host countries' ethical standards. D) All of the above.
The emergence of a developing country's economic power.
25. Which group spent the most on lobbying in 2008? A) AARP. B) PG & E. C) Exxon/Mobil. D) The U.S. Chamber of Commerce.
US chamber of commerce
10. One reason for a corporation to behave responsible is to discourage government regulation. A) True B) False
a
11. Enlightened self-interest means that companies are socially aware without giving up their own economic self-interest. A) True B) False
a
11. In 1976, scholars found a positive relationship between economic performance and attention to spiritual values A) True B) False
a
12. Accompanying a firm's economic responsibility to its stakeholders are its legal obligations. A) True B) False
a
13. With ethical relativism in practice, there would be no universal ethical standards on which people around the globe could agree. A) True B) False
a
14. Putting all the emphasis on short-run maximum profits for stockholders can lead to policies that overlook the interests and needs of other stakeholders. A) True B) False
a
15. The Center for Corporate Responsibility is based at Boston College A) True B) False
a
15. Virtue ethics focuses on character traits that a good person should have A) True B) False
a
16. According to David Korten: A) Business has become most powerful entity on the planet. B) Businesses should need to secure stockholder approval to engage in philanthropic practices. C) The iron law of responsibility is not valid. D) Coca-cola has failed to protect the environment of Brazil.
a
16. has donated over $180 million to UNICEF in over a decade: A) IKEA B) Walmart C) Unilever. D) Nike.
a
17. In 2008. Lee Scott was the CEO of A) Walmart B) Target C) Dell D) Sun
a
18. The revenues of Toyota Motors in 2009 was roughly equal to the entire economic output of: A) Venezuela B) Peru C) Spain D) Colorado
a
2. Ethics is a concepion of right or wrong conduct. A) True B) False
a
20. A firm subscribing to the ownership theory, would be concerned with providing value for its: A) Shareholders. B) Customers. C) Board of Directors. D) Community.
a
22. The argument says that stakeholder view is simply a more realistic description of how companies work. A) Descriptive B) Instrumental C) Normative D) Fiduciary
a
22. The iron law of responsibility says that: A) In the long run, those who do not use power responsibly will lose it. B) In the short run, sacrifice social goals for economic goals. C) Law is most important, more than social or economic responsibility. D) In the long run, economic responsibility leads to social responsibility.
a
23. Under the Sarbanes-Oxley Act, corporations are required to: A) Have their CEO and CFO sign off on financial statements as accurate and fair. B) Have their audit committee comprised of only executives employed by the firm. C) Collect reimbursements from the U.S. government if financial restatements occur. D) All of the above.
a
24. Which of the following is true regarding personal spirituality? A) Fortune magazine published a 1953 article claiming that American businessmen were becoming more spiritual. B) Eighty eight percent of Americans polled claim that they have occasion to discuss their religious beliefs in the workplace on a daily basis. C) Since 1976, Fortune and Business Week magazines have documented a resurgence of workplace spirituality. D) There are slightly less than 900,000 Bible and prayer groups that regularly meet at the workplace, according to the Fellowship for Companies for Christ International.
a
27. What business was forced to dramatically change its business model in the early 2000s because of technological changes: A) Music industry. B) Insurance Industry. C) Legal Industry. D) Advertising Industry.
a
28. Per the text, which of these was NOT considered a moral value in 4th B.C. A) Honesty B) Courage C) Gentleness D) Wittiness
a
28. Which of these is not a potential conflict of interest A) Doctor ordering tests from a lab he owns. B) Mechanic ordering parts and marking up price. C) Lawyer representing defendant she believes is guilty. D) Auditor analyzing a company who hired her.
a
28. Which phrase of corporate responsibility occurred in the 1950-1960s? A) Corporate Social Stewardship. B) Corporate Social Responsiveness. C) Corporate/Business Ethics. D) A, B and C are all false.
a
29. Per the text, Benjamin Franklin considered which of these a moral value A) Silence B) Toughness C) Friendliness D) Truthfulness
a
29. The four types of stakeholders' power recognized by most experts are: A) Voting, economic, political, and legal power. B) Social, legal, environmental, and political power. C) Social, regulatory, voting, and media power. D) Economic, media, legal, and political power.
a
3. Through the Microsoft Unlimited Potential Program, people living in developing countries can receive a stripped down version of Windows for free. A) True B) False
a
32. Positive reputation can be valued as an intangible corporate: A) Asset. B) Liability. C) Charity. D) Expense.
a
35. An effective way to learn what issues are important to people outside of the organization is through: A) Building ongoing, positive relationships with stakeholders. B) Conducting public opinion polls. C) Hiring individuals from outside the company for available positions rather than promoting from within the organization. D) All of the above.
a
36. Proponents against corporate social responsibility feel that public officials, not business people, should solve societal problems because: A) Business people do not have the skill-set to solve societal problems. B) The private sector is not mandated to solve these issues. C) Both A. and B. D) None of the above.
a
39. What company took responsibility to dredge the New York Harbor in 2002? A) General Electric. B) Merck. C) Pfizer. D) New York Power.
a
4. About three quarters of employees surveyed in 2007 believed that their companies were considering the environment. A) True B) False
a
40. A stakeholder map is: A) A graphic representation of the relationship of stakeholder salience on an issue. B) Developed to deal with issues once a company has hit "crisis mode". C) Used to split negative stakeholders on salient issues. D) All of the above.
a
40. Odwalla began pasteurizing juices in order to: A) Prevent the need for governmental regulation B) Build good will through advertising C) Comply with disputed United Nations mandates D) Prevent Minute Maid for consolidating an important issue
a
41. Tony Jacques, of Dow chemical, believes: A) Techniques for problem solving are underemphasized. B) There is seldom a right answer in issue management. C) Issue management is primarily a science, not an art. D) In the long run, the process is more important than the outcome.
a
42. Organized labor, church groups and community groups all opposed the following: A) A Walmart in Inglewood. B) A Nike plant in La Paz C) A bull fighting ring in Tempe. D) Legalized, unlicensed prostitution in Key West.
a
5. A New Zealand study found a positive correlation between corporate financial performance and ethical performance. A) True B) False
a
7. According to the stewardship principle, businesses act as trustees and should consider the interests of all who are affected by business decisions and policies. A) True B) False
a
8. A positive reputation allows a firm to attract a loyal customer base. A) True B) False
a
8. A primary reason to for businesses to be ethical is to meet demands of business stakeholders. A) True B) False
a
9. A primary benefit of enlightened self interest is an enhanced reputation. A) True B) False
a
9. U.S. Corporate Sentencing Guidelines provide strong incentive for businesses to promote ethics at work. A) True B) False
a
17. Proponents of business as a political participant argue: A) A pluralistic system invites many participants. B) It is business's constitutional right to be involved. C) Business is a vital stakeholder of government. D) A and C, but not B.
a and c but not b
37. A society where economic power is concentrated in the hands of government officials and political authorities is called: A) A central state control system. B) A social democracy. C) A political control system. D) A military dictatorship.
a central state control system
16. Global market channels involve: A) A firm producing goods in their home country and exporting them to other countries. B) A firm producing goods in their home country to sell at home. C) A firm producing goods in a foreign country to sell at home. D) A firm producing goods in a foreign country to sell abroad.
a firm producing goods in their home country and exporting them to other countries
21. Public policy is a basic set of goals, plans and actions undertaken by: A) Political lobbyists. B) A government. C) Business advocacy groups. D) Police and fire departments.
a government
35. Deregulation is often: A) A politically popular idea. B) A politically unpopular idea. C) Seen during a Democratic federal administration. D) Found in European countries but not in the United States.
a politically popular idea
22. Which of the following is NOT an example of a public policy input: A) Foreign policy concerns. B) Media attention. C) Economic pressures. D) All are examples of public policy inputs.
all are examples of public policy inputs
23. Which of the following is not considered part of marketing ethics: A) Selling. B) Advertising. C) Distributing. D) All are part of marketing ethics.
all are parts of marketing ethics
25. An example of an international financial and trade institution (IFTI) is: A) World Bank. B) International Monetary Fund. C) World Trade Organization. D) All of the above.
all of the above
29. Which of the following is not true about "temptation laws" A) It was passed at least partly in response to the Abramoff scandal B) Lawmakers are barred from receiving gifts. C) Common cause celebrated the law as "the first successful attempt at a lobbying law to close meaningful loopholes". D) All of the above are true.
all of the above
35. Which of the following is a typical practice in an ethics audits procedure? A) The auditor notes any deviations from the company's ethics standards that become evident during the ethics audit. B) The auditor brings deviations to the attention of the audit supervisor. C) Department managers are required to file a report with the auditor on the written procedures they established for informing new employees of ethical standards D) All of the above.
all of the above
36. According to the United Nations, a feature of democracy is: A) Fair elections. B) An independent media. C) A government with power balanced among executive, legislative, and judicial branches. D) All of the above.
all of the above
36. Bribery is: A) A questionable payment to a government official to ensure a business transaction. B) An unethical activity. C) Found in nearly every sector of the global marketplace. D) All of the above.
all of the above
26. Which of the following is NOT considered an economic policy: A) Trade policy. B) Taxation policy. C) Industrial policy. D) All of the above are considered economic policies.
all of the above are considered economic policies
24. What steps helped Shell Oil increase traffic on their hot line. A) Expanded the hours. B) Changed the name to help line. C) Changed who staffed the call line. D) All of the above are true
all of the above are true
34. An individual who is a supporter of globalization would argue that it helps the developing world by: A) Giving entrepreneurs access to foreign investment funds to support economic development. B) Allowing new ideas and technological innovations to spread quickly. C) Providing people in developing countries with more jobs. D) All of the above.
all the above
37. Who or what generally leads a large company's public affairs department: A) The CIO (Chief Information Officer). B) An appointed Senior Committee. C) A Senior Executive or V.P. D) A Deputy CEO.
an appointed senior committee
22. A license to operate is: A) Another name for goodwill. B) Another name for social capital. C) An informal right to do business. D) Another name for the myriad of licenses legally required to do business.
another name for the myriad of licenses legally required to do business
36. Managers' Values . A) are easily influenced by underlings. B) are key in determining the ethical direction of a company. C) are inflexible. D) are always ego driven
are key in determining the ethical direction of a company
22. Ghostnet focused mainly on: A) The United States Military. B) Asian governments. C) British banks. D) Colombia drug cartels.
asian governments
10. An ethical egoist acts for the benefit of others and sacrifices self-interest. A) True B) False
b
11. McDonald's was only able to resolve their differences with PETA regarding slaughterhouses by filing an expensive lawsuit. A) True B) False
b
13. Laws and regulations help create an unleveled playing field for businesses that compete against one another. A) True B) False
b
14. It is generally believed that Ancient Romans developed the first ethical theory. A) True B) False
b
18. Examples of companies successfully managing public issues include: A) Monsanto, which received worldwide acclaim for genetically modified foods. B) Toyota, for their creation of the Prius. C) Both A and B. D) B, but not A.
b
18. Ownership theory of the firm is also called . A) Shareholder theory B) Property theory C) Expansive theory D) Brick and mortar theory
b
19. LaFarge promised to experiment with reducing carbon dioxide emissions in this region: A) Latin America. B) East Africa. C) The Pyrennes. D) Saharan desert.
b
19. People everywhere depend on ethical systems to tell them whether their actions are: A) Legal or illegal. B) Right or wrong. C) Financially attainable or not. D) Logical and in sound judgment.
b
19. Which of the following statements is not true about the interactive social system? A) Business and society need, as well as influence, each other. B) The boundary line between business and society is clear and distinct. C) Business is a part of society, and society penetrates far and often into the business. D) Business and society are both separate and connected.
b
21. Modern corporations should be socially responsible because: A) They are responsible to the stockholders of the company. B) They create jobs, influencing the lives of employees. C) They are highly profitable. D) All of the above.
b
22. Under the U.S. Corporate Sentencing Guidelines, if a firm has developed a strong ethics program, corporate executives found guilty of criminal activity may have their sentence: A) Increased. B) Reduced. C) Unaffected. D) Decided by the company.
b
23. Karl Albrecht refers believes environmental intelligence should focus on eight : A) Pressure points. B) Radar screens. C) Hyper-priorities. D) None of the above.
b
23. The instrumental argument says stakeholder management is: A) A more realistic description of how companies really work. B) More effective as a corporate strategy. C) Simply the right thing to do. D) Determined by the amount of stock owned in the firm.
b
24. According to a modern day expression of the stewardship principle: A) Corporate managers should acknowledge business and society interdependence. B) Corporate managers should balance the interests and needs of many diverse groups in society. C) Voluntary actions should be taken to promote the social good. D) Both A. and B., but not C.
b
26. Gender, age and marital status are all examples of: A) Competitor Environment. B) Customer Environment. C) Both A and B. D) Neither A or B.
b
26. The critical factor in Utilitarian ethical reasoning is: A) Respecting entitlements. B) Comparing costs and benefits. C) Distributing Fair Shares. D) Protecting Human rights.
b
26. Which of the following statements most accurately describes a firm's responsibility to market stakeholders? A) It is a relationship with political and cultural influences. B) It must provide stakeholders with goods and services. C) It is more important to the survival of business than nonmarket relationships. D) It mostly occurs at a broad conceptual level.
b
27. Which of the following is not considered to be a nonmarket stakeholder? A) Government agencies. B) The natural environment. C) Activist groups. D) Nongovermental organizations.
b
3. The percent of employees observing misconduct at work consistently increased from 2000 to 2007. A) True B) False
b
31. According to Barlow v. A.P. Smith Manufacturing: A) The law prohibited charitable contributions, at that time. B) Socially responsible actions are an investment in the future, thus an allowable expense. C) Socially responsible actions must be approved by a majority of the firm's stockholders. D) Charitable contributions were bad corporate investments for the short term.
b
31. Customers can exercise economic stakeholder power by: A) Voting on a proposed merger for the company and a competitor. B) Boycotting products if they believe the goods are too expensive. C) Attending the company's annual meeting. D) Applying for a job with the company.
b
32. Customer environmental intelligence includes: A) Demographic factors. B) An analysis of the firm's competitors. C) New technological applications. D) The cost of producing consumer goods.
b
32. Which of the following is not an example of stakeholders' economic power? A) A toy manufacturer halts supplies to a distributor asking higher than fair prices. B) A social group protests a government's decision to raise taxes. C) A local community boycotts a grocery store suspected of inaccurate weight scales. D) A social organization demands the closure of a store that has a discriminatory hiring policy.
b
33. When a customer sues a company for physical and mental hard caused by unsafe toxic chemicals disposal, it is an exercise of a stakeholders': A) Political power. B) Legal power. C) Economic power. D) Media power.
b
37. When something stands out and is seen as important it is defined as A) Normative B) Salient C) Urgent D) Legitimate
b
37. Which company was not recognized as a best corporate citizen in every year since 2009. A) Starbucks. B) Whole Foods. C) Intel. D) Cisco Systems.
b
38. Johnson and Johnson's response to the Tylenol incident in the 1980s is an example of: A) Maximizing short term profits. B) Taking a short term loss for a long run benefit. C) Poor uses of charitable resources. D) Poor crisis management.
b
4. Walmart had more profits in 2009 than any other company A) True B) False
b
40. Once an organization has implemented the issue management program, it must: A) Use trade associations or consultants to follow high priority issues. B) Study the results and make necessary adjustments. C) Not limit the number of public issues the firm can address. D) Pick a selected number of issues to address immediately.
b
42. Crisis management is a process enabling companies to: A) Encourage employees to address inner-city problems. B) Respond to short-term and immediate shocks. C) Allocate budget surpluses to guard against possible catastrophes. D) Legally protect the firm against disgruntled ex-workers.
b
42. What company installed a wind turbine in the Dominican Republic? A) LaPlata. B) Timberland. C) Microsoft. D) Constellation Energy.
b
43. Stakeholder dialogue refers to: A) Dialogue between stakeholders. B) Dialogue between stakeholders and businesses. C) Dialogue between stakeholders and government. D) All of the above.
b
5. The charity principle is a relatively new notion. A) True B) False
b
6. According to the stewardship principle, professional managers are supposed to, but are not obliged to, see that everyone benefits from the company's action. A) True B) False
b
6. In 2006, General Motors began the "Award for Ethcial Courage" program. A) True B) False
b
7. The Sarbanes-Oxley Act was passed in 2004. A) True B) False - 2002
b
32. Which of the following is true of the 2008 Presidential election: A) Barack Obama did not receive federal funds. B) Barack Obama raised more slightly less than double what John McCain raised. C) Ralph Nader was not eligible for federal funds. D) All of the above are true.
barack obama did not receive federal funds
34. Since the 1980s, staffing for regulation enforcement has: A) Slightly increased. B) Slightly decreased. C) Dramatically increased. D) Been about the same.
been about the same
31. Transparency International is based in: A) Brussels. B) Berlin. C) Boston. D) The Hague.
berlin
20. An example of an illegitimate government can be seen in: A) Burma. B) Russia. C) The United States. D) Spain.
burma
22. To influence government policymakers' actions, an information strategy involves: A) Business providing government policymakers with information through direct communications. B) Government policymakers hiring special interest groups for fact-finding projects. C) Businesses listening to government policymakers in order to develop a corporate strategy. D) Gaining support from other affected organizations.
business providing government policymakers with information through direct communications
31. This group, founded in 1972, consists of CEOs of major corporations: A) Better Business Bureau. B) League of Businessmen. C) Civic League. D) Business Roundtable.
business rountable
16. What company has a slogan of "Customer led, ethically guided". A) Citizen's Bank. B) Patrimonio Hoy. C) Co-operative Bank. D) Whole Fodds.
c
16. What movie featured a former Miss America speaking out against Walmart. A) One born every minute. B) Walmart: The High Cost of low prices C) Walmart Nation. D) None of the above.
c
17. Which of the following is NOT a method of ethical reasoning: A) Utilitarian. B) Rights. C) Law and Order. D) Justice.
c
17. Which of the following is true of General Motors in 2009. A) They were not a top 10 company with regard to revenue. B) They were a top 10 in profits. C) They were a top 10 company in revenue even though they lost money. D) None of the above
c
18. People's ethical beliefs come from: A) Legislative action and judicial decisions. B) Reading the company's profit and loss statements. C) Their religious background, family, and education. D) The organization's code of ethics.
c
20. Corporations have a role in establishing their community's: A) Tax base. B) Safety. C) Economic growth. D) All of the above.
c
20. Reaction to bonuses issued to executives from this company almost led Congress to pass a ninety percent tax on said bonuses. A) Price-Waterhouse. B) Anderson Group. C) AIG. D) None of the above.
c
22. Customer Environment includes A) patents and copyrights. B) information on competitors. C) the graying of america. D) geophysical issues.
c
25. The Basis of Ethics reasoning for mature adults is: A) Ego-Centered Reasoning. B) Law-Centered Reasoning. C) Principle-Centered Reasoning. D) Society Centered Reasoning.
c
26. Which of the following is not an example of the charity principle? A) Endowing public libraries. B) Supporting settlement houses for the poor. C) Supporting a governmental protection agency. D) Donating money to a family-counseling center.
c
27. Under utilitarian reasoning, the action is ethical if: A) Basic human rights are respected. B) Benefits and costs are fairly distributed. C) Net benefits exceed net costs. D) There is no net job loss.
c
27. Which of the following was not a reason for the wealthy to be philanthropic in the early 20th century: A) Good publicity. B) Serving as "my brother's keepers". C) Tax provision. D) Well publicized contest between the super wealthy.
c
28. A stakeholder analysis: A) Creates equality among all stakeholder interests. B) Allows managers to review media coverage on the company. C) Involves understanding the nature of stakeholder interests. D) All of the above.
c
29. Awareness of the physical surroundings of the facilities and operations is known as A) Social environment. B) Technological environment. C) Geophysical environment. D) None of the above.
c
30. The issues management process is: A) A beneficial tool used only to maximize the positive effects of a public issue for the organization's advantage. B) A beneficial tool used only to minimize the negative effects of a public issue for the organization's advantage. C) A systematic process companies use when responding to public issues that are of greatest importance to the business. D) A confusing process that is rarely used to help top management within an organization.
c
31. Public affairs managers conduct a competitor environmental analysis to: A) Enable an organization to minimize threats and take advantage of new opportunities. B) Provide managers with information about external issues and trends. C) Both A and B. D) None of the above.
c
34. Legal environmental intelligence includes: A) Patterns of aggressive growth versus static maintenance. B) Analysis of local, state, national, and international politics. C) Considerations of patents, copyrights, or trademarks. D) Information regarding costs, prices, and international trade.
c
36. Public affairs managers can identify issues in the issues management process through: A) Scanning newspapers and other media. B) Use of electronic databases, including the Internet. C) Both A and B. D) None of the above.
c
36. Stakeholders have been able to form international coalitions more successfully through use of: A) Government regulation. B) Community involvement. C) Communications technology. D) Unions.
c
41. What was Fortune Magazine's 2009 America's Most Admired company? A) Whole Foods. B) Pfizer. C) Apple. D) Sun Microsystems.
c
33. Which of the following is not part of the G-8? A) Russia. B) France. C) China. D) European Union.
china
41. Collaborative partnerships: A) Combine the strengths of business, government and NGOs. B) Allow the private sector to improve global conditions without the inefficiency of government. C) Are amateurish and lack financial resources. D) Are short-term focused.
combine the strengths of business, government, and NGOs
28. Per Lynn Paine, which of the following is an approach to an ethics program? A) Compliance-based approach. B) Justice-based approach. C) Both A and B. D) Neither A or B.
compliance-based approach
19. The primary issue in accounting ethics is? A) Privacy. B) Conflict of Interest. C) Bribery. D) Puffery.
conflict of interest
38. When a corporation becomes a strong force for change in other nations where they operate, this is known as: A) Feeding the beast B) Raising the bottom. C) Comparative advantage. D) Constructive Engagement.
constructive engagement
16. Which of the following is not an example of an ethical climate criteria? A) Egoism. B) Benevolence. C) Principle. D) Corporate driven.
corporate driven
19. According to a Harris Interactive poll of people think business has too much power. A) 55% B) 65% C) 75%. D) 85%
d
20. Businesses are expected to be ethical in their relationships with: A) Stockholders. B) Customers. C) Competitors. D) All of the above.
d
21. At Unilever, who has over-all responsibility fomanaging external relations at the Corporate level: A) A coalition of management and rank and file workers. B) An Executive committee C) The Chief Executive Officer. D) The Chairman and the Board of Directors.
d
21. Why should business be ethical? A) Most people want to act in ways that are consistent with their own sense of right and wrong. B) Ethical behavior protects business firms from abuse by unethical employees and competitors. C) Society's stakeholders expect it from businesses. D) All of the above.
d
23. A modern day expression of the charity principle does not include: A) Balancing the interests and needs of many diverse groups in society. B) Expressions of corporate philanthropy. C) Voluntary actions to promote the social good. D) Taking a paternalistic approach to community affairs.
d
24. Joya Williams received what sentence for attempting to steal trade secrets. A) $80,000 fine. B) Six months. C) Eighteen months. D) Eight years.
d
24. Under U.S. law, the fiduciary duty of managers must benefit a firm's A) Stockholders. B) Customers. C) Employees. D) All of the above.
d
25. Examples of modern day stewardship do not include: A) A stakeholder approach to strategic corporate planning. B) An attitude of enlightened self-interest. C) Developing social partnerships with needy groups. D) Both A. and B., but not C.
d
25. Stakeholder groups can include: A) Stockholders. B) The Media. C) Environmental activists. D) All of the above.
d
25. Temple Grandin . A) is a former Coca-Cola CEO. B) is a renowned economic expert. C) sued McDonald's on behalf of animal right activists. D) None of the above.
d
28. Being disappointed in a movie because it was not as good as the trailers is an example of A) Reality fantasy pendulum. B) Media over-hype phenomena (Mop). C) Poor environmental analysis. D) Performance expectation gap.
d
33. An analysis of the stability or instability of a government is an example of scanning the: A) Social environment. B) Legal environment. C) Geophysical environment. D) Political environment.
d
34. What stakeholder group(s) can exercise legal power? A) Employees. B) Customers. C) Shareholders D) All of the above.
d
34. Which of the following are arguments against corporate social responsibility? A) Lowers economic efficiency and profits. B) Imposes unequal costs among competitors. C) Requires social skills business may lack. D) All of the above are arguments against corporate social responsibility.
d
35. The costs of corporate social responsibility may ultimately be passed on to the: A) Employees through fewer health benefits. B) Consumer through high prices. C) Investor through lower dividends. D) All of the above.
d
35. What kind of power might the local community use to influence a company's decisions? A) Publicizing an issue. B) Lobbying government for regulation. C) Challenging whether a business activity should continue to operate. D) All of the above.
d
37. The components of a typical issues management system include: A) Issues identification and research. B) Policy options, selection and strategy. C) Program design and implementation. D) All of the above.
d
38. An issue's public profile indicated to managers: A) the significance of an issue. B) what to do. C) what to avoid doing. D) all of the above.
d
38. Proactive companies anticipate stakeholder concerns by: A) Forming specialized departments to handle the needs of stakeholders. B) Responding to concerns when a crisis occurs. C) Signing contracts with stakeholder groups to avoid potential lawsuits. D) A and B, but not C.
d
39. are departments within an organization which which reach across dividing lines which separate the company from society. A) Human Resources B) Harmonization departments C) International lobbying guilds D) Boundary-spanning departments
d
41. Per the textbook, which of the following does not shape the business and societal relationship: A) Globalization. B) Technology. C) Changing societal expectations. D) All of the above shape the business and societal relationship.
d
37. A limitation in rights reasoning is . A) incomplete set of virtues. B) difficult to measure social costs. C) difficult to balance conflicting rights. D) none of the above.
difficult to balance conflicting rights
29. Which of the following is NOT part of a social performance audit: A) Economic performance. B) Environmental performance. C) Social Performance. D) Ethical Performance.
economic performance
37. Deregulation has NOT occurred in which industry: A) Commercial airlines. B) Railroads. C) Electronics. D) Financial institutions.
electronics
37. Which of the following is NOT part of a triple bottom line approach: A) Employee relations. B) Financial Results. C) Environmental Impact. D) Social Impact.
employee relations
24. Which of the following is NOT a constituency-building strategy tool? A) Expert witness testimony. B) Advocacy advertising. C) Public relations. D) Legal challenges.
expert witness testimony
1. A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses. A) True B) False
f
13. Over the last 30 years, Government has consistently tightened business regulations A) True B) False
f
14. In 2007, The Walt Disney Company earned slightly less than $27 billion dollars. A) True B) False
f
5. In 2009, Toyota sold its one millionth Prius A) True B) False
f
6. Privacy laws are more stringent in the U.S. than the U.K. A) True B) False
f
7. Stakeholders can exercise direct political power by urging elected officials to pass legislation. A) True B) False
f
7. The Gallup corporation tracks the opinions of top business executives from around the world. A) True B) False
f
8. Environmental analysis is a method managers use to gather information about internal issues and trends. A) True B) False
f
9. In 2000, the Peruvian government listened to stakeholders and cancelled plans for a salt mine off the Pacific Coast. A) True B) False
f
A stakeholder is defined by anyone who owns a piece, or stake, of the company A) True B) False
f
21. Global Crossing: A) failed despite being well connected politically. B) exposed the hypocrisy of the NPA and deep water drilling. C) became the first organization to bundle at least $50 million in an electoral cycle. D) Succesfully lobbied to be exempt from solar panel legislation.
failed despite being well connected politically
10. Lobbying firms must register with the Government, though this action is not required by in house lobbyists. A) True B) False
false
10. Only manufacturing jobs are being lost through globalization. A) True B) False
false
10. Per the five-stage model of corporate citizenship contained in the book, the final stage is known as the fully integrated stage. A) True B) False
false
11. Critics of globalization support the spread of American ideals and culture throughout the rest of the world. A) True B) False
false
12. Companies that have organized PACs can only donate $4,000 per election cycle to these organizations. A) True B) False
false
12. Most nations in the world share similar political, social and economic beliefs. A) True B) False
false
12. Natural monopolies generally occur because of heavy initial government regulation A) True B) False
false
12. SA 8000, a social audit standard, originated in 2002 A) True B) False
false
12. When Shell Oil first opened its employee help line, it only averaged 32 calls per year. A) True B) False
false
13. According to the Heritage Foundation, the least economically free nation in 2009 was Cuba. A) True B) False
false
13. Ethics audits are exclusively done by outside consultants or entities. A) True B) False
false
13. The oldest regulations generally deal with safety in the workplace. A) True B) False
false
14. BATF is generally considered to deal with social regulation, not economic regulation. A) True B) False
false
14. Barack Obama raised slightly less money than John McCain for the 2008 Presidential election. A) True B) False
false
14. The triple bottom line approach requires financial, social and labor results to be examined A) True B) False
false
15. Fraud is generally not considered white collar crime. A) True B) False
false
2. The "Group of 7" met in April 2009 and committed $1.1 dollars to loans in an attempt to stave off a world depression A) True B) False
false
2. The United Nations believes there are approximately 109,000 TNCs. A) True B) False
false
2. Using political means, Merck was able to legally sell Manicil to girls as young as 12 years old. A) True B) False
false
3. The Satyam fraud has been referred to as Pakistan's Enron. A) True B) False
false
3. The three strategies of globalization can be summarized by sell, buy and ship. A) True B) False
false
4. Public policy is a plan of action undertaken by business to influence the government. A) True B) False
false
4. The World Bank makes currency exchange easier for member countries so that they can participate in global trade. A) True B) False
false
5. The AFL-CIO supported the 2008 Republican ticket by establishing a website entitled McCain revealed. A) True B) False
false
5. The World Bank allows two representatives from each member nation on the WB's governing board. A) True B) False
false
6. Although it is a crime, as of February, 2009 no one has ever gone to prison for backdating stock options. A) True B) False
false
6. In 2008, President Bush signed a law which changed the date of daylight savings time. A) True B) False
false
6. The WTO conducts negotiations, called "cycles", on various topics, rotating its meetings among different cities. A) True B) False
false
7. Mike Brady is the former CEO of Nestle. A) True B) False
false
7. New York based pharmaceutical company Merck set up a Corporate Citizenship Department. A) True B) False
false
7. The WTO lent over 2 billion dollars in 2002. A) True B) False
false
8. After lowering the price of their iphone, Apple offered a $50 store credit to anyone who paid the original, higher price. A) True B) False
false
8. Globalization is accepted worldwide and creates little controversy. A) True B) False
false
8. Since 1998, the number of lobbyists has almost tripled. A) True B) False
false
31. FRB is an abbreviation for what regulatory agency? A) Federal Reserve Board. B) Fiscal Responsibility Bureau. C) Federal Recycling Bureau. D) Foreign Relations Board.
federal reserve board
32. A regulatory agency charged with enforcing social regulation: A) Federal Trade Commission. B) Federal Aviation Administration. C) Federal Communications Commission. D) Internal Revenue Service.
federal trade commission
18. An ad hoc coalition A) brings together groups in the same or a similar industry to attempt to pass legislation. B) Must register prior to engaging in direct lobbying. C) formed to change daylight savings time. D) None of the above.
formed to change daylight savings time
30. As of 2001, what country required all businesses listed on their stock exchange to assess the sustainability impact of their social performance? A) France. B) India. C) Portugal. D) Netherlands.
france
38. Who was a former investment banker who, though jailed was allowed to keep most of the money he made off of allegedly questionable public offerings: A) Gary Winnick. B) Frank Quattrone. C) Andrew Wiedenhorn. D) Bradley Nowell.
frank quattrone
17. If a manger approaches ethics with benevolence in mind, he or she would stress what? A) Friendly relations and team interest. B) Company rules and procedures. C) Laws and professional codes. D) Economic efficiency.
friendly relations and team interest
33. The basis of ethics reasoning for early adulthood adolescence is . A) Law-centered reasoning B) Group centered reasoning C) Precision centered reasoning D) None of the above
group centered reasoning
21. The explosion of information technology A) Has raised substantial conflict of interest issues. B) Has created privacy problems primarily for the United States. C) Has raised serious trust questions between the consumer and businesses. D) All of these are true.
has raised serious trust questions between the consumer and businesses
27. Which of the following is NOT true about Jack Abromoff: A) He was a former lobbyist. B) He received a six year prison sentence. C) He received a harsh sentence to serve as a deterrent for would be lawbreakers. D) All of the above are true.
he received a harsh sentence to serve as a deterrent for would be lawbreakers
27. The loan policies of the World Bank: A) Are generous to developing countries seeking to expand their educational systems. B) Impose strict restrictions on debtor countries which can sometimes lead to hardship. C) strictly forbid any debt relief. D) Are open to any company conducting business abroad.
impose strict restrictions on debtor countries which can sometimes lead to hardship
30. Expert witness testimony is often provided: A) Through company newsletters. B) On the steps of the White House. C) In Congressional hearings. D) In the Wall Street Journal.
in congressional hearings
23. Public policy tools involve a combination of: A) Incentives and political favors. B) Penalties and prison terms. C) Incentives and penalties. D) Political favors and prison terms.
incentives and pentalties
35. Dennis Kozlowski . A) is a former Wal-Mart vice chairman B) is a former Comcast CEO C) is a former TYCO CEO D) is a former Healthsouth CEO
is a former TYCO CEO
34. Robert Solomon . A) is a philosopher B) was convicted of selling trade secrets. C) was a Senator from Ohio who opposed The Sarbanes-Oxley Act. D) was CEO of the LRN Corporation
is a philosopher
36. The balanced scorecard system: A) Is focused on financial indicators only. B) Is focused on non financial indicators only. C) Is focused on financial and non financial indicators. D) Is a way for a company to assess their success in dealing with a crisis after the fact.
is focused on financial and non financial indicators
27. As of 2009, Stuart Rose was the CEO of: A) Marks & Spencer. B) Harris & Teeter. C) Smith and Wesson. D) The Worthington Group.
marks and spencer
39. Which of the following is not part of the three sector world referenced in the text: A) Media. B) Business. C) Government. D) Civil Society.
media
35. What PAC raised the most in 2001-2002 and 2007-2008 A) National Association of Realtors B) American Trial Lawyers Associations. C) American Medical Association. D) National Association of Auto Dealers.
national association of realtors
30. Which of the following is NOT an example of a social regulatory agency? A) Consumer Product Safety Commission. B) The Environmental Protection Agency. C) National Highway Traffic Safety Administration. D) National Labor Relations Board.
national labor relations board
28. A spillover effect is also known as: A) Negative externality. B) Unplanned cost. C) Unintended cost. D) All of the above.
negative externality
26. What company was accused of overstating its commitment to the "fair trade" product movement with regard to coffee sales? A) Starbucks. B) Walmart. C) Nestle. D) Folgers.
nestle
17. Who described public policy as what government chooses to do or not to do: A) Bill Clinton. B) George Bush. C) Sam Walton. D) Patrick Moynahan.
patrick moynahan
39. Alcoa was originally named: A) Aluminum Co-op of America. B) Cleaning of America. C) A to Z Inc. D) Pittsburgh Reduction Company.
pittsburgh reduction company
39. Which leader was NOT fingered by Transparency International for stealing from their country: A) Pol Pot. B) Ferdinand Marcos. C) Mohammed Soharto. D) Mobuto Seeko.
pol pot
23. A common tactic in a financial-incentive political strategy is: A) Lobbying. B) Legal challenges. C) Expert witness testimony. D) Political contributions.
political contributions
32. The theory of comparative advantage states that: A) Productivity rises more quickly when countries produce goods and services for which they have a natural talent. B) Countries that produce guns have an advantage over countries that produce butter. C) All countries start out on an equal playing field. D) Countries that operate under a policy of isolationism have a comparative advantage.
productivity rises more quickly when countries produce goods and services for which they have a natural talent
16. Which of the following is not a public good? A) police protection. B) homeland security. C) public libraries. D) police protection.
public libraries
20. Which of the following is not part of a corporation's information strategy? A) Public Relations B) Lobbying C) Direct Communication D) Expert Witness testimony
public relations
18. A firm that would like to develop a global supply chain would: A) Run a manufacturing plant for raw materials, components or supplies in other countries. B) Sell raw materials, components or supplies produced at home abroad. C) Purchase raw materials, components, or supplies from sellers in other countries. D) Check products that were manufactured abroad for defects in their home country.
purchase raw materials, components, or supplies from sellers in other countries
27. The primary way of accomplishing public policy is through: A) Wait for businesses to act. B) Lobbying Congress. C) Regulation. D) Writing your politician.
regulation
40. According to the Justice Department, the most feared punishment for white-collar criminals is being: A) Economically sanctioned. B) Losing their reputation in the corporate community. C) Fined hefty financial penalties. D) Sentenced to prison.
sentenced to prison
32. What video screen manufacture pleaded guilty to price fixing and paid a $585 million fine. A) Vizio B) Sony C) Sharp D) RCS
sharp
18. From 2002 to 2006: A) Siemens was fined by the U.S. government 13 times for bribing foreign officials. B) Siemens paid approximately $20 million in bribes. C) Siemens paid over $40 million in bribes annually. D) Siemens paid $14 million to South Korea.
siemens paid approximately $40 million in bribes annually.
33. Total social regulation costs are: A) Slightly higher than total economic regulation costs. B) Slightly less than total economic regulation costs. C) Significantly higher than total economic regulation costs. D) Equal to total economic regulation costs.
slightly less than total economic regulation costs
38. Deregulation in Europe usually occurs in the area of: A) Social Regulation. B) Fiscal Regulation. C) Health Care Regulation. D) Economic Regulation.
social regulation
40. A Governments primary goal is: A) Safeguard freedoms. B) Wealth creation. C) Societal order. D) Retain heirarchy.
societal order
17. A firm that has global operations has: A) All of their manufacturing and service operations abroad. B) Some or all of their manufacturing or service operations abroad. C) Manufacturing but not service operations abroad. D) Service but not manufacturing operations abroad.
some or all of their manufacturing or service operations abroad
18. Government: A) Tends to cooperate with business. B) Tends to be in conflict with business. C) Sometimes cooperates and sometimes is in conflict with business. D) Tends to be controlled by business.
sometimes cooperates and sometimes is in conflict with business
24. Public policy effects are: A) Invariably please more people than they displease. B) generally easy to predict. C) Only know ten years after the public policy is enacted. D) Sometimes intended and sometimes unintended.
sometimes intended and sometimes unintended
26. Per the five-stage model of global corporate citizenship in the text, at what stage does a government often step up its philanthropic giving? A) Stage 1. B) Stage 2. C) Stage 3. D) Stage 4.
stage 2
35. In 2009, this country mandated social reporting A) Sweden. B) Belgium. C) Switzerland. D) Canada.
sweden
1. Bernie Madoff cost his victims approximately $65 billion. A) True B) False
t
1. Corporate social responsibility implies that harm to people and society should be acknowledged and corrected if possible. A) True B) False
t
10. The first step in the issue management process is to identify the issue A) True B) False
t
12. The world economy is increasingly interactive A) True B) False
t
12. Tony Jacque believes that companies underemphasize creative problem solving. A) True B) False
t
13. Issue management is a structured and systematic process to aid organizations in identifying, monitoring, and selecting public issues that warrant organizational action. A) True B) False
t
14. Stakeholder engagement is at its core, a relationship. A) True B) False
t
15. Affordable housing is difficult to find around Disneyland for many of the park's employees A) True B) False
t
15. In the early 21st century, more than one billion people worldwide lacked access to safe drinking water. A) True B) False
t
2. Managing public issues is a challenging task for managers. A) True B) False
t
2. Pfizer pledged approximately $1.4 million for earthquake relief in China. A) True B) False
t
3. Emerging public issues are both a risk and an opportunity. A) True B) False
t
4. Monsanto's modified foods were well accepted in the United States, but not in Europe. A) True B) False
t
AT&T has been called the "template for 21st century capitalism." A) True B) False
t
32. What Asian country was noted by Daniel Kaufman of the World Bank for seeing economic benefits when they cracked down on corruption: A) North Korea. B) South Korea. C) Singapore. D) Thialand.
thailand
24. Which is an example of a social and political reform that has lead to the acceleration of globalization? A) Economic sanctions against North Korea. B) Efforts to deter drug trafficking from Columbia. C) The fall of the Soviet Union. D) The European Union's penalties against Microsoft for unfair competition.
the fall of the soviet union
36. Reregulation is: A) The adoption of regulation in another country to promote trade. B) Necessary since all regulation has a time limit. C) The increase or expansion of government regulation. D) The shifting of regulation to the state level from the national level.
the increase or expansion of government regulation
26. Representation on the World Bank's board of directors is based on A) The size of the member nation's population. B) The size of the member nation's economy. C) The size of the member nation's land mass. D) Equal representation of all member nations.
the size of the member nation's economy
28. Which of the following is true: A) A United States Company is more likely to have a written policy on bribery than an Asian Company. B) There is a huge gap between the corporate citizenship practices of Canada and the United States. C) Petrobas, the state-run oil company of Venezuela, has exemplary citizienship practices. D) None of the above are true.
there is a huge gap between the corporate citizenship practices of Canada and the United States
36. Which of the following is NOT true about advocacy advertising: A) They have been legal in the United States since 2008. B) Merck pioneered the use of issue advertising. C) It is also referred to as issue advertising. D) They generally focus on political issues as opposed to products.
they have been legal in the US sinse 2008
30. The purpose of the World Trade Organization (WTO) is: A) To impose barriers to free trade among nations. B) To eliminate barriers to free trade among nations. C) To develop trading partnerships between rich and poor nations. D) To decrease globalization and free trade.
to eliminate barriers to free trade among nations
28. The primary purpose of the International Monetary Fund (IMF) is: A) To lend foreign currency to member countries. B) To make currency exchange easier. C) To consolidate the debt facing third world nations. D) To collect the principal and interest on loans made by The World Bank to third world nations.
to make currency exchange easier
34. The purpose of the U.S. Foreign Corrupt Practices Act's requirement of full disclosure of the company's relations with sales agents and government officials is: A) To prevent bribery and other legally questionable payments. B) To prevent exports of U.S.-made goods. C) To boost exports of U.S.-made goods
to prevent bribery and other legally questionable payments
41. Who was the leading Senate Sponsor of the Family Smoking Prevention and Tobacco Control Act. A) Ted Kennedy. B) Charles Grassley. C) Barack Obama. D) Barbara Mikulski.
tom kenedy
30. The most expensive element of an ethics program is usually: A) Help line costs. B) Training. C) Recruiting and staffing compliance offices. D) Networking.
training
1. Corporate culture is a blend of ideas, customs, traditional practices, company values, and shared meanings that help define normal behavior for everyone who works in a company A) True B) False
true
1. Despite substantial opposition, Google and Yahoo joined in an advertising venture in 2008. A) True B) False
true
1. Globalization directly and indirectly influences the politics, environment, geopolitics, and economics of virtually every country in the world. A) True B) False
true
1. In December of 2008, Canada authorized emergency loans for automotive companies. A) True B) False
true
10. An example of a market failure is when a company fails to incorporate the cost of a side effect which is borne by someone else. A) True B) False
true
10. The AICPA requires CPAs to act as whistle blowers when detecting material misstatements in financial statements. A) True B) False
true
11. A negative externality is the same as a spillover affect. A) True B) False
true
11. Christopher Cox is a former Chairman of the SEC. A) True B) False
true
11. Companies in Asia are more likely to have written policies on bribery than companies in the United States. A) True B) False
true
11. Expert witnesses provide information to legislators for businesses or business groups. A) True B) False
true
13. 2008 was the first time that Presidential candidates raised over one billion dollars. A) True B) False
true
13. The balanced scorecard auditing system focuses on financial and nonfinancial indicators. A) True B) False
true
14. As the world has become freer politically and economically, the gaps between the richest and poorest countries have risen. A) True B) False
true
15. According to blogger Michael Hodges, we spend almost $5,000 per person annually in regulatory costs in the United States. A) True B) False
true
15. Advocacy ads have been legal in the United States since 1978. A) True B) False
true
15. Gemstones which are mined or stolen by rebels fighting recognized governments are known as conflict diamonds. A) True B) False
true
15. In a business context, transparency is defined as clear public reporting of an organization's performance to various stakeholders. A) True B) False
true
2. CEMEX lends money to Mexicans living in The United States. A) True B) False
true
2. Ethical Climate helps set the ethical tone for a company. A) True B) False
true
3. A cooperative government-business relationship on one issue does not guarantee cooperation on another issue. A) True B) False
true
3. C.K. Pralahad believes that the poorest people in the world represent an incredible business opportunity. A) True B) False
true
3. Opponents of business's involvement in the political process argue that businesses risk their credibility by becoming involved in partisan politics. A) True B) False
true
4. In South Africa, Dannon has tapped into the poorer markets by selling yogurt for about 1 rand, or fourteen cents A) True B) False
true
4. In most companies, a moral atmosphere can be detected. A) True B) False
true
5. European regulators responded strongly to the U.S. accounting scandals A) True B) False
true
5. Public Policy Inputs are external pressures which shape governmental policy decisions and strategies to address problems. A) True B) False
true
5. When businesses invest time, money and effort in citizenship activities they often reap rewards in the form of enhanced reputation A) True B) False
true
6. Corporate giving is an important way for a business to express its commitment to corporate citizenship. A) True B) False
true
6. Governments use public policy tools to achieve public policy goals. A) True B) False
true
7. Chemical firms generally have a sophisticated political strategy. A) True B) False
true
7. Monetary policies refer to policies that affect the supply, demand and value of the nation's currency. A) True B) False
true
8. A national health care policy is an example of an economic policy. A) True B) False
true
8. In Stage 1 of global citizenship, a company's primary strategic intent is legal compliance. A) True B) False
true
9. Economic regulations aim at modifying the normal operations of the free market and the forces of supply and demand. A) True B) False
true
9. Futurist, Allen Hammond, argues that globalization helps to support the spread of democracy and freedom. A) True B) False
true
9. In the elementary stage of global corporate citizenship, companies tend to be defensive. A) True B) False
true
9. Jason Smathers was arrested for stealing 92 million e-mail addresses. A) True B) False
true
9. Under U.S. law, lobbying activities must be disclosed publicly. A) True B) False
true
34. Vernon Jackson . A) is a former Louisiana Congressman who was convicted of taking a bribe. B) was found guilty in 2009 of multiple charges, including money laundering. C) was the CEO of General Motors during the bail out period. D) was the highest paid lobbyist in 2008.
was found guilty in 2009 of multiple charges, including money laundering
35. Arguments against globalization state that companies decide to manufacture in China because of China's: A) Strict law enforcement. B) High environmental standards. C) Weak health and safety regulations. D) Strong worker unions.
weak health and safety regulations