Module 10 Supporting Printers

The administrative assistant of the company's CEO is asking about a printer for her use only. It seems the shared department printer is overused, making the assistant wait to print the CEO's last minute documents.Which of the following technologies will best meet the administrative assistant's request? (Select TWO.) Cloud printing Remote printing Network printer Local printer Wireless infrastructure Bluetooth printer

Bluetooth printer Local printer

What step in the laser printing process is responsible for conditioning the imaging drum in preparation for receiving an electrical charge? Charging Cleaning Fusing Transferring

Cleaning

You use a feature on a stand-alone wireless printer that allows you to configure it as a hotspot enabling nearby computers to connect to it. What limitation does this configuration pose? It exposes connected computers to internet attacks. Wireless printing will be too slow and hamper productivity. Only one computer at a time can connect to the printer. Connected computers will not have internet access.

Connected computers will not have internet access.

Kendra works at a small office. She has an older printer connected to her computer with a USB cable because it does not support Ethernet or Wi-Fi. How can Kendra share her printer with her four co-workers? Update the current print drivers. Enable print sharing on the computer. Enable print sharing on the printer. Install a dedicated print server.

Enable print sharing on the computer.

A company purchased a high-quality color laser printer to print color brochures and sales proposals. The printer is connected to a marketing PC via USB and is configured as a shared local printer for use by the sales and marketing teams. The manager is concerned about the cost of consumables for the printer and does not want random users to unintentionally send jobs to the printer. What can be done to limit the availability of the printer? Set security permissions for the marketing PC's signed-in user. Disable the local share on the marketing PC. Enable user authentication on the printer share. Disable print spooling on the marketing PC.

Enable user authentication on the printer share.

A small business notices they have been using about 40% more printer paper in the last 30 days compared to the previous 12 months. They ask you to investigate the matter. What/where will you check? Event Viewer Syslog server Hard drive in the printer Print queue

Event Viewer

A customer states that when she removes the printed pages from her laser printer output tray, the black ink smears all over her fingers. Which of the following is the most likely problem? Inked ribbon Fuser unit Primary corona Cleaning blade

Fuser unit

A client is asking for a printing solution that will print three sheets of paper with identical information on each page with a single pass of the printer. Furthermore, the client requests that the solution take the least amount of time and effort to maintain. Which of the following printer types should be recommended? Inkjet Thermal transfer Laser Impact

Impact

You work in a data center monitoring events that are logged by a specific system using syslog (System Logging Protocol). Every time an event is generated, it is both, stored in a database and printed on fanfold paper. What type of printer is being used for this purpose? Select two. Dot matrix printer 3D printer Impact printer Duplex printer Thermal transfer printer

Impact printer Dot matrix printer

Luca knows a little bit about computers and is asked to help set up a small office with seven computers and an older high-quality printer that does not have an Ethernet port. Luca connects the printer to a computer and configures sharing. However, none of the computers seem able to connect or send jobs to the printer. What should Luca do? Set the printer as the default printer on all computers. Install the driver for the printer on all computers. Set up a connection using the IP address of the printer. Try to connect to the printer wirelessly using Bluetooth.

Install the driver for the printer on all computers

You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page. Which of the following should you do to resolve this issue? (Select TWO.) Replace the fuser assembly. Change the image drum. Manually clean the print nozzles. Run the head cleaning utility. Replace the toner cartridge.

Manually clean the print nozzles. Run the head cleaning utility.

Which of the following problems is most likely to prompt you to calibrate an inkjet printer? Select two. Misaligned colors on printed page. Multiple sheets pulled from the paper tray at one time. Misfeeds (no paper being pulled from the paper tray). Voids in one or more colors on a printed page. Colors appear streaked.

Misaligned colors on printed page. Colors appear streaked.

Zeena is moving her business from her home to a small office because her revenue is growing modestly, but she still needs to watch the budget closely. She will have three employees. What type of printer would you recommend for her business? Color inkjet printer Impact printer Printer/fax combo Multifunction laser printer

Multifunction laser printer

Jaika works at a marketing firm with a lot of graphics-intense users. She is asked to install a printer that is capable of processing large graphics files that are very detailed. She cannot get it to print so she asks you for help. You notice the driver was not installed. What type of driver should you install? PCL PDF PDL PS

PS

While servicing a laser printer, the technician notices that paper is jamming as soon as printing begins. What is the most likely cause of the paper jams? Image drum Fuser unit Transfer roller Paper feed rollers

Paper feed rollers

A technician is performing routine preventative maintenance on a laser printer and has been asked by the client to check the printer's paper feeder for issues.Which of the following printer parts should the technician check first for problems related to paper feeding? (Select TWO.) Tractor feed Toner cartridge Print head Separation pad Pickup rollers Transfer belt

Pickup rollers Separation pad

The help desk received a call from a user who cannot get any print jobs to print on the locally shared printer. While questioning the user, the technician determines that no users can send jobs to the printer, and the printer indicates it is "Offline." The technician instructs the user on how to place the printer in the "Online" mode, but it still does not print. Which of the following may resolve this issue? Select two. Delete and re-create the printer share. Replace the printer toner cartridge. Replace the printer cable. Power cycle the printer. Cancel jobs in the print queue and try again.

Power cycle the printer. Cancel jobs in the print queue and try again.

Tianna, an administrative assistant, has noticed the print quality of her locally connected laser printer has been gradually declining. Sometimes the printing is wavy and other times it appears speckled. She is asked to urgently print 10 copies of a 15-page document for an important meeting because the copy machine is being serviced. Since she cannot risk generating poor quality printouts, she calls you at the help desk. What would you do first to try to fix the problem quickly? Select two. Initiate the calibration sequence on the printer. Replace the stepper motor that moves the print head. Print a self-test via the console on the printer. Replace the toner cartridge on the printer. Remove the fuser unit and clean the fuser rollers.

Print a self-test via the console on the printer. Replace the toner cartridge on the printer.

A user is experiencing garbled print on each page printed from her printer. Which of the following would be a probable cause for the garbled print? (Select TWO.) Ink cartridge has clogged nozzles. Printer paper does not meet specifications. Print drivers are corrupt or need to be updated. Printer needs to be calibrated. An application on the computer is sending garbled print. Printer needs to be cleaned.

Print drivers are corrupt or need to be updated. An application on the computer is sending garbled print.

Which of the following is the correct order for the steps of laser printing? Processing, developing, charging, exposing, fusing, transferring, cleaning Processing, charging, developing, exposing, transferring, fusing, cleaning Processing, charging, exposing, developing, transferring, fusing, cleaning Charging, processing, exposing, developing, transferring, fusing, cleaning Charging, processing, developing, exposing, transferring, cleaning, fusing

Processing, charging, exposing, developing, transferring, fusing, cleaning

Your office has been sharing an inkjet printer connected to a PC with very limited resources. They ask you to upgrade the printer, so you decide to get a laser printer that has a built-in NIC (network interface card). What type of printing will you set up? Shared local printing Local printing Remote printing Cloud printing

Remote printing

Amoy is responsible for maintaining the high-end printers in her company. One of the printers is giving an indication that it is time to replace the transfer roller assembly, so she orders a maintenance kit to perform the replacement.Which of the following will be a part of the replacement process? Clean the heating element. Replace the print ribbon. Replace the print head. Reset the page counter.

Reset the page counter.

You are asked to set up a scanner so that scanned documents are automatically stored on a local file server. Which one of the following scanning mechanisms will you need to set up? Scan-to-Cloud Scan-to-email Scan-to-SMB Scan-to-Server

Scan-to-SMB

James works at a secure facility as an IT specialist, where there must never be documents left in the printer to be picked up later, or possibly forgotten. What feature can he configure to ensure documents are not printed until the user goes to the printer and enters a code? Virtual printing Secured printing Unshared printing AAA

Secured printing

A technician has connected a USB printer to a workstation and shared the printer on the local workstation for other users on the network to utilize. The technician successfully printed a test print from the printer's console and the workstation that the printer is physically connected to. After leaving the customer's site, the technician received a call from the customer stating no one other than the local user can print to the printer. Each time they attempt to print, they receive an "Access Denied" message. Which of the following is the most likely reason the other users cannot print? The other users lack sufficient permissions for the shared printer. The printer is malfunctioning and requires service. The USB cable is defective and needs to be replaced. The other users need to have the print drivers updated for the printer.

The other users lack sufficient permissions for the shared printer.

A user contacted the help desk to report that the laser printer in his department is wrinkling the paper when printed. The user checked the paper in the supply tray, and it is smooth and unwrinkled.Which of the following is the most likely reason for the wrinkled paper? (Select TWO.) The user is selecting the wrong driver for the printer. The paper is creased before it is installed in the printer. The paper does not meet the requirements for the printer. The pages being printed are using too much toner. The paper is damp when run through the printer.

The paper does not meet the requirements for the printer. The paper is damp when run through the printer.

The laser printer in your accounting department is printing faded prints that are getting lighter over time. What is the most likely reason for the faded prints? The printer has foreign matter inside the printer. The paper pickup rollers are worn. The fuser is not reaching the correct temperature. The printer is low on toner.

The printer is low on toner.

Yaron prepares tax returns for small businesses. Every year he reminds his clients to write the date, amount, and purpose directly on receipts because in some cases the impressions fade. What type of printer was used to generate those receipts? Inkjet Impact Laser Thermal

Thermal

You bought a new inkjet printer based on positive reviews you read online along with a new set of four ink cartridges. You did not buy paper because you had an unopened ream of 16-pound paper. However, almost right away, you are not too pleased with the quality of the printouts. What would help improve the print quality rather quickly? Replacing the ink cartridges Replacing the printer Using high-quality paper Calibrating the printer

Using high-quality paper

A new printer has been added in your office and connected to a WAP for use by all users in the company. Which of the following best describes the method of connectivity for the new printer? Wired Ethernet Wireless Bluetooth Wireless ad hoc mode Wireless infrastructure mode

Wireless infrastructure mode