MOP Definitions

primary health care

(1) integrated health care by a provider who addresses the majority of a client's health concerns; (2) treatment administered during the first medical contact for a health concern.

primary care reform groups

PCG; primary care group; a variety of structurally similar groups of physicians and/or other health professionals working collaboratively under an organizational framework to deliver primary health services. The health professionals may or may not be in one physical location.

new admission

a client recently admitted to hospital

ophthalmoscope

a device used to examine the eyes

locum tenens (locum)

a doctor temporarily taking over another doctor's practice.

capitation

a funding system that pays a physician a given amount per patient enrolled, regardless of the number of services provided.

clinical secretary

a health office professional working within a hospital; an individual who assumes responsibility for the secretarial, clerical, communication, and other designated needs of a hospital unit or department.

preceptor

a mentor who guides and supervises a student throughout a workplace experience.

right

a moral, legal, cultural, or traditional claim

sick role

a particular social role that an ill person adopts, which involves giving up normal responsibilities and accepting care. May sometimes involve uncharacteristically passive behavior.

exacerbation

a period in which a chronic infection shows symptoms.

beneficiary

a person eligible to receive insurance benefits under specified conditions.

client

a person seeking or receiving health care; synonymous with patient, but suggests a more active role.

medical office assistant

a person who handles primarily administrative but also some clinical duties in a health office.

behaviour

a person's discernible responses and actions.

autonomy

a person's right to self-determination. A client's right to make his own decisions without coercion.

health information custodian

a person, persons, or organization who has the responsibility for safekeeping and controlling personal health information in connection with the powers and duties performed.

emergentolotist

a physician specializing in emergency medicine

specialist

a physician who holds a certificate from the Royal College of Physicians and Surgeons and who has completed postgraduate studies in a particular specialty field.

role

a position in life that carries expectations of responsibilities and of appropriate behavior.

credentialling

a process whereby a peer group judges an individual's qualifications to perform certain services.

health

a relative state in which one is able to function well physically, mentally, socially and spiritually in order to express the full range of one's unique potentialities within the environment in which one is living.

third-party service

a service carried out at the request of someone other than the client or for the explicit use of someone other than the client.

code of ethics

a set of guidelines for ethical conduct.

emesis basisn

a small basin, usually kidney shaped, for clients to vomit or cough up into.

wellness

a state of physical and end emotional well-being, broadly considered.

fee for service.

a system under which a provider is paid for each service rendered to an insured client.

terminal cleaning

a thorough wash with a disinfectant solution of all equipment used by a client upon the client's discharge.

family physician

an MD with a specialty in family medicine who looks after the general medical needs of a veried practice population.

chronic illness

an illness that typically progresses slowly but lasts for a long time.

attribute

an inborn personal quality or characteristic.

ward clerk

an individual who manages the administrative and communication needs of a client care unit.

global budget

any arrangement in which a facility or provider receives a fixed amount of money for medical services, regardless of patient volume, length of stay, or services rendered.

health record

any document relating to a health care client. The word record refers to a single document or a collection of documents.

allied health care

any duty or profession that supports primary health care professionals in delivering health care services.

provider

any person or group of persons who delivers a health-care service.

quality assurance

any systemic process of checking to see whether a product or service is meeting specified requirements; a systemic assessment to ensure that services are of the highest possible quality using existing resources.

triage

assessing the seriousness of a client's presenting problem to determine who needs to have medical help first.

opted-out

billing clients for services rendered; clients pay the fee to the doctor and submit a claim to the health plan.

acute care

care for a client who is acutely ill but with an illness expected to run a short course. Acute care is provided for clients with a variety of health problems.

chronic care

care for someone with a chronic illness.

rationalization of servics

centralizing certain services, particularly those that require specialized care, to one hospital in a region.

extra billing

charging a client more than the amount paid by the provincial health plan for a medically necessary service.

pre-admission

clients are booked for surgery receive preoperative and postoperative teaching and fill in documents ahead of time.

EHR

electronic health record; an accumulation of essential information from an individual's electronic medical records that is accessed electronically at different points of service for purposes of client care.

EMR

electronic medical record; a legal heath record in digital format. It contains the client's health information collected by one or a group of providers in one location. It is a subset of the electronic health record.

shift report

essential client information passed on to the next shift of nurses.

rostering

establishing a list of clients who agree to participate in a primary care group according to the rules of the province.

critically ill

experiencing life-threatening problems; in medical crisis

subacute care

medical and nursing care less intensive than traditional acute-care hospital treatment

transitional care

medical and nursing care less intensive than traditional acute-care hospital treatment

step-down care

medical and nursing care less intensive than traditional acute-care hospital treatment.

insured health-care services

medically necessary hospital, physician and surgical-dental services provided to insured persons.

cross-coverage

moving from one area to another, or covering two units.

alternative health care

nontraditional methods and practices, based on a natural approach. (chiropractic, acupuncture, massage, aromatherapy)

opted-in

of a physician. billing the provincial or territorial plan for health services rendered.

regulated profession

one legally restricted to practitioners with a specific professional qualification and/ or provincial legislation.

ethnic

relating to groups of people with a common racial, religious, linguistic, or cultural heritage.

deregulated

removed from a province's or territory's fee schedule so that it is no longer insured under that jurisdiction's health plan.

transfer

the act of moving a client from one place to another within the same health-care facility

core competency

the basic or essential skills that one needs to succeed in a particular profession.

values

the beliefs a person holds dear and that guide the person's decisions and behaviour or conduct.

fidelity

the ethical principle of faithfulness. Carrying out obligations and duties to employers, clients, and peers. Keeping commitments.

culture

the languages, beliefs, values, norms, behaviors and even material objects that are passed from one generation to the next.

ethics

the philosophical study of standards accepted by society that determine what is right and wrong in human society.

sterilization

the process of destroying all microorganisms including bacterial endospores and viruses. This is the highest level of cleanliness.

provincial billing

the process whereby a health care provider submits a claim to a province for insured health services rendered.

collaborative partnership

the relationship among hospitals that have entered into an agreement to form a partnership, sharing clinical and administrative responsibilities.

ethnocentrism

the tendency to use our own culture's standards as the yardstick to judge everyone; the belief in the superiority of our own group or culture.

morals

what a person believes to be right and wrong pertaining to how to act, treat others, and get along in an organized society.

scope of practice

working withing the parameters of duties and responsibilities outlined by one's professional training and skill set.

doctor's orders

written or oral directions given by a physician to the nursing staff and other heath professionals, regarding the care, medications, treatment and laboratory and diagnostic tests a client is to receive while in hospital.