Mortuary Administration

telephone

98% of notification of death comes to the funeral home by means of

yarhzeit

A Jewish term for the anniversary of death

air seal

A burial vault which is closed by placing the dome over the base is called a/an

a state casket

A casket which has sides that are vertical, or at right angles to the bottom is called:

door badge

A crepe badge or floral design placed on the door indicating the death of an individual.

Zeigler case

A gasket-sealed container which can be used as an insert into a casket or a separate shipping case.

shirred

A gathered type of casket interior made on a sewing machine with a multiple number of needles is called:

vault

A metal or concrete enclosure designed to protect the casket is called

unit

A pricing procedure which creates a total price for service and casket is called

itemization

A pricing procedure which places a price on each and every item of service and merchandise is called

bi-unit

A pricing procedure which places a separate price on casket and a separate price on service fee is called:

arrangement form

A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the ____________________.

cantor

A religious singer who assists the rabbi

28 inches

A wood state casket labeled 6/6XXX would measure in length, 6 feet 6 inches, and in width

shredded paper

An example of a padding material used in casket construction is

A brief biographical sketch of a person's life

An obituary can best be defined as

$800

If a casket cost $200 wholesale and was sold for $1,000 and the average overhead per funeral was $500, what would the net profit be?

$650

If the total overhead for a funeral home was $65,000 for a fiscal period. The firm did 100 services during that period. What would the average overhead per service be?

shivah

In the Jewish faith, a seven (7) day mourning period that begins on the day of burial

kippah

In the Jewish faith, the skull cap worn by the men at temple and funeral services

casketbearer

One who carries the casket during the funeral service

the Golden Rule

The NFDA "Code of Ethics" is based upon:

marketing management

The achieving of economical, orderly and adequate distribution of products and services is

6/6

The length of a standard adult metal is

facilities management

The obtaining and maintaining of adequate work space and funeral equipment.

office management

The planning, organizing, actuating and controlling of office work is

selection room

The portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the ____________________.

committal service

The portion of the funeral service which is conducted at the place of disposition is the

entombment

The proper word which means the placing of remains in a crypt in a mausoleum is:

top body molding flange

The rubber gasket used on sealer caskets is generally compressed between the rim flange and the

sholoshim

The thirty day mourning period in the Jewish faith.

2 years from the date of death

The time limit for filing for the Social Security Lump Sum Death Benefit payment is

coroner

When a person dies at home without medical attention, an official inquiry is made by the

tailored

When the interior material is tightly stretched across the panel of the casket it is said to be

prie dieu

When the remains have been prepared at the mortuary and later taken to a Presbyterian church for the funeral service, the funeral director normally provides all of the following except the

salaries

Which of the following is a source of expense in the funeral business

non-formula services

Which of the following is a source of income in the funeral business?

places realistic value on the casket

Which of the following is an advantage of bi-unit pricing method

set a time for the arrangement conference

Which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal?

catholic burial mass

a burial-transit permit is needed for all of the following except

state casket

a casket in which the sides are vertical or at right angles to the casket bottom

urn

a container for cremated remains

casket rack

a device upon which caskets are placed one on top of the other for display is known as a

widower

a man who has lost his spouse by death is

functional

a method of pricing which places a price on three separate items of service such as casket, facilities, and automobiles is called

cenotaph

a monument erected to the memory of the dead, with the dead human body not present

stationary bar handle

a non-movable handle that extends all the way around the casket is called a

air tray

a transfer container consisting of a wooden tray with a cardboard covering for the casket

3 inch increments

adult caskets normally increase in length by

lot

an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a

octagon casket

an eight-sided casket is referred to as

masselin

an example of a backing material used in casket construction

linen weave

an example of a lining material used in casket construction

air seal

an outer enclosure which entraps air via its dome-shaped construction uses which of the following closure methods

average overhead per adult formula service, mark-up on wholesale casket cost, wholesale casket cost

any pricing method would be based on

solid wood caskets

birch is used in casket construction to manufacture

Wood by-product

corrugated fiberboard is a material used in casket shell construction that is classified as

possible elimination of certain items of service resulting in loss of overhead recovery

disadvantage of itemized pricing

sectional

example of a grave liner

two inches

extra sizes of caskets increase for each extra width by

lug

in the construction of the swing bar hardware, the arm attaches the bar to the

$500

is a casket cost $100 wholesale and the funeral home's mixed multiple was 5, what would the selling price of the casket be

functional, unit, bi-unit

methods of figuring a formula price are

resting room

not used to identify the room in a funeral home where a remains lies in state

father

of the following, who has the preference to receive the burial flag for a deceased veterans? grandfather;father;mother;brother

reader

one who is authorized to read the lessons and scripture in a christian science church

indigent

one who is lacking the necessities of life is said to be

interior

tailored is a style of casket

interment

the act of placing a dead human body in a grave is called

shell

the base molding is a part of the casket

base molding

the body of the casket includes the

grave site

the committal service is usually held at the

apron

the component part of the throw that hands down into the body of the casket is the

shell

the crown and ogee are part of the casket

religious affiliation

the death certificate contains all of the following except

necropsy

the dissecting of remains for the purpose of ascertaining the cause of death

management

the distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives

sales contract

the document between the seller and the buyer stipulating the items furnished, the price of said items and the perms fo payment is the

finance management

the efficient utilization and adequate regulation of all revenue, expenditures, and capital rights is

koran

the holy book of the islam faith

orthodox church

the icon is associated with the

informant

the individual who supplies the statistical data concerning the deceased at the funeral arrangement conference

6/3

the length of a standard adult wood is

1/20 inch thick

the metal used in the shell of a 20 gauge steel casket would be

personnel management

the obtaining and maintaining of a satisfactory and satisfied workforce is

bar

the part of a handle of a casket the casketbearer grasps to lift the casket is

tip

the part of the casket hardware that covers the exposed ends of the bar is the

lug

the part of the handle which is attached to the casket

member of the family

the person who usually makes the notification of death to the funeral home is the

National Funeral Directors Association (NFDA)

the principal interest group for all funeral service personnel

galvanizing

the process of coating ferrous metals with zinc is

cap

the rim is part of the casket

200 cubic inches

the suggested volume of containers used for cremated bodies

ounces per square foot

the thickness of a non-ferrous metal casket is measured in

gauge

the thickness of ferrous metal caskets are measured in

2 years from the date of cremation or permanent burial

the time limit for filing for the VA application for burial benefits is

check with the family about the jewelry and remove it if they so desire

whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should

lowering the flag into the grave with the deceased veteran

which of the following actions is improper, regarding the US flag used in a military funeral service?

administer the NBE

which of the following is not a function of the american board of funeral service education

embossed

which of the following types of cloth covered exterior has raised designs above the surfaces of the material?