MPO Test #3

Carolyn is a very likable employee. Recently, her boss rated her at the highest level in all areas of performance, even though in some areas her performance did not warrant this judgment. This is an example of a ________ perceptual error. A) halo B) contrast C) leniency D) recencey E) central tendency

A) halo

The goal of the job characteristics model is to A) increase extrinsic motivation in jobs. B) apply scientific methods to job design. C) guide managers in applying job-swapping techniques. D) increase intrinsic motivation in jobs. E) guide the goal-setting process.

A) increase extrinsic motivation in jobs.

Gerry, one of your subordinates, seems to care so much about being liked that he rarely states strong opinions in meetings of your department. Based on this, Gerry probably has a 2) _______ A) strong need for affiliation. B) strong need for institutional power. C) low need for achievement. D) strong need for personal power. E) strong need for achievement.

A) strong need for affiliation.

Which of the following is not one of the basic dimensions of the Big Five personality dimensions? A. emotional intelligence B. extraversion C. openness to experience D. conscientiousness E. agreeableness

A. emotional Intelligence

Vivek and Warren are working on an assignment for their marketing class. Warren finishes his part of the assignment; Vivek doesn't. Vivek apologizes because he took an extra shift at work and didn't give the assignment the priority it needed. He promises Warren he will stay home tonight and finish his work. What personality characteristic does this show? A. locus of control B. emotional stability C. self-efficacy D. self-esteem E. core self-evaluation

A. locus of control

_________ is your general belief about your own self-worth: A. Self-esteem B. Self-efficacy C. Self-expectancy D. Core self-evaluation E. Self-expectation

A. self-esteem

When monitoring performance, Frank watches all of the following except: A. setting goals. B. time. C. quality. D. quantity. E. financial metrics.

A. setting goals.

A head chef of a restaurant encourages his subordinates to be creative in the culinary arts. He does not believe in using prescribed recipes while cooking. Rather, he allows them to create unique recipes and use different ingredients to prepare dishes. This implies that the head chef established ________ goals. A) performance B) learning C) project D) equity E) procedural

B) learning

As the mother of two small children, Jen struggles to make ends meet on her minimum-wage job. After paying rent and child care expenses, there is sometimes not enough money left at the end of the month to pay the heating bill. More than once the family has gone without warmth on cold nights, and she and the kids have gone to bed hungry. Which of the five basic needs is Jen struggling to meet? A) safety B) physiological C) self-actualization D) love E) esteem

B) physiological

Sandra has a new assignment. She is confident that she can successfully complete the task. This is an example of: A. core self-evaluation. B. self-efficacy. C. self-esteem. D. self-expectation. E. self-expectancy.

B. self-efficacy

________ is behavior that is learned when one acts on the environment to produce desired consequences. A) Consequential behavior B) Respondent behavior C) Operant behavior D) Reward behavior E) Contingent behavior

C) Operant behavior

Which of the following is not a tip for increasing goal commitment and success? A. Reward yourself for progress, not just for ultimate goal achievement. B. Break large goals down into subgoals. C. Keep your goals to yourself. D. Write goals down. E. List the benefits of achieving the goal.

C. Keep your goals to yourself.

On the first day of class, Professor Simmons explains what the goals of the course are and what he expects of his students. This represents ______ of effective performance management. A. Step 4, Providing Consequences, B. Step 3, Reviewing Performance, C. Step 1, Defining Performance, D. Step 2, Monitoring and Evaluating Performance, E. Step 3, Performance Appraisal,

C. Step 1, Defining Performance,

Which of the following is not included in the monitoring step of performance management? A. measuring performance B. verifying progress C. deciding how to measure performance D. verifying achievement of goals E. tracking performance

C. deciding how to measure performance

People who are outgoing, talkative, sociable, and assertive are likely to score high on: A. emotional stability. B. agreeableness. C. extraversion. D. openness to experience. E. conscientiousness.

C. extraversion

________ theory focuses on the needs that drive intrinsic motivation, which is longer lasting and has a more positive impact on task performance than extrinsic motivation. A) Acquired needs B) Equity/justice C) Need hierarchy D) Self-determination E) Motivator-hygiene

D) Self-determination

Fiona was telling her friend about the freedom and discretion given to her in scheduling and deciding the procedures used to complete the tasks assigned to her. Which of the following job characteristics was she talking about? A) skill variety B) task significance C) task identity D) autonomy E) feedback

D) autonomy

Joe was terminated from his job and believed the reason was his boss did not like him and his hard work was not appreciated. Joe likely has: A.High emotional stability B.An internal locus of control C.Low self-efficacy D.An external locus of control E.Low self-esteem

D. external locus of control

In the context of goal setting, SMART stands for: A. specific, measurable, attainable, realistic, time-bound. B. specific, measurable, aligned, results-oriented, time-bound. C. sequential, measurable, aligned, results-oriented, time-bound. D. specific, measurable, attainable, results-oriented, time-bound. E. sequential, measurable, attainable, realistic, time-bound.

D. specific, measurable, attainable, results-oriented, time-bound.

Jessica would like to be a best-selling author. She studied OB and knows this will take at least 10,000 hours of deliberate practice. Jessica should do all of the following EXCEPT: A.Identify aspects of performance that need improvement B.Get a coach to receive feedback C.Study other writers and their works D.Take breaks to maintain concentration E.Only practice as long as it remains fun

E. Only practice as long as it remains fun