OB Chapter 5 Quiz

________ states that motivation is a function of five basic needs that are met sequentially.

Maslow's need hierarchy theory

Yuki was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, ________ are the extrinsic factors that create job dissatisfaction.

hygiene factors

Of the approaches to job design, _________ is the most recently evolved and attempts to merge earlier perspectives.

i-deals

Job ________ represents employees' attempts to proactively shape their work characteristics. This could involve expectations to define and create their own job boundaries.

crafting

________ are the three elements of expectancy theory.

Expectancy, instrumentality, and valence

Maslow's need hierarchy and Herzberg's motivator-hygiene theories are both examples of process theories. (True or False)

False

The need for prestige and reputation is part of the need for

esteem

Job enrichment is based on the ________ theory of job satisfaction

motivator-hygiene

The perceived fairness of the processes used to make allocation decisions is called ________ justice.

procedural

At the Palisades Power Generation facility, ___________ is used to follow strict operation procedures and standards. Efficiency is critical for maximizing profitability and all job functions are researched to the highest extent to meet the industry standards.

scientific management