OB Chapter 7 Terms

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Resilient

(adj.) able to return to an original shape or form; able to recover quickly

Temperance

A shared belief in showing restraint and control when faced with temptation and provocation

Hope

Believing the future will be better than the present and you have some power to make it hapoen

Pro social behavior

Positive acts performed without the expectation of anything in return

Compassion

Shared value that drives people to help others who are suffering

well-being

The combined impact of five elements-positive emotions, engagement, relationships, meaning, and achievement (PERMA)

Meaningfulness

The sense of "belonging to and serving something that you believe is bigger than the self"

Hope

You need to have a goal and the determination to achieve it — willpower. You also need to see one or more paths to achieve your goal, even when faced with adversity — waypower.

restorative justice

a shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders

Organizational climate

consists of employees' perceptions "of formal and informal organizational policies, practices, procedures, and routines

Positive OB

focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement

Upward spirals of positivity

in which your positive behaviors, feelings, and attitudes generate the same in others in a continually reinforcing process.

Positivity effect

is the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting.

Optimists

often attribute successes to "personal, permanent, and pervasive causes, and negative events to external, temporary, and situation-specific ones.

Signature strengths

positive human traits that influence thoughts, feelings, and behaviors and provide a sense of fulfillment and meaning

Buffering effect

positive practices and resources reduce the impact of negative events and stressors

Amplifying effect

positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes

Positive psychological capital

possess considerable hope, efficacy, resilience, and optimism

Virtuousness

represents what individuals and organizations aspire to be when they are at their very best

positive deviance

successful performance that dramatically exceeds the norm in a positive direction

Social support

the amount of perceived helpfulness derived from social relationships

Mindfulness

the awareness that emerges through paying attention on purpose, in the present moment, and nonjudgmentally to the unfolding of experience moment by moment

Forgiveness

the capacity to foster collective abandonment of justified resentment, bitterness, and blame, and, instead, it is the adoption of positive, forward-looking approaches in response to harm or damage

Intentions

the end point or goal you want to achieve. They drive your behavior.

Flourishing

the extent to which our lives contain PERMA

Organizational practices

the procedures, policies, practices, routines, and rules that organizations use to get things done

Flow

the state of being completely involved in an activity for its own sake


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