OB Exam 3

Which of the following statements regarding resistance to change is correct?

All change attempts have to overcome the resistance of people

Which is the first step in the rational design-making model?

Identify the problem

Which of the following is a symptom of groupthink?

Illusion to vulnerability

Which of the following statements about the creative decision making model is accurate?

Innovation is the generation of new, imaginative ideas

Which of the following statements regarding techniques for making better decision is accurate?

Majority rule is the most common type of group decision making strategy= wrong

Which of the following is the correct order of the phases in the creative decision-making model?

Problem identification, immersion, incubation, illumination, verification and application

Which of the following statements regarding the rational decision-making model is accurate?

The decision maker should make certain to clearly identify alternatives before undertaking any other step=wrong

To satisfice is to

accept the first alternative that meets your general criteria

The visible and tangible elements of culture are

artifacts

Organizational culture consists of three levels

assumptions, artifacts and values.

The degree to which decision-making authority is concentrated at higher levels is an organization is

centralization

A movie called the "Money Pit" starring Tom Hanks and Shelley Long focused on the couple buying a house and continually having to spend money repairing one part of it after another. A number of times they should have sold the house, but they kept thinking that if they did just one more thing, the house would be great. This situation is an example of what decision-making trap?

escalation of commitment

If leader-subordinate relations are good, position power is high and task is structured, the situation would be categorized as

favorable

Servant leaders

feel an obligation to their employees, customers and the larger community

Organization structure refers to

how individual and team work within an organization is coordinated

Which decision-making model would you use when your goals are unclear, there is time pressure, and you have experience with the problems?

intuitive decision making model

The process through which new employees learn the attitudes, knowledge, skills, and behaviors required to function effectively within an organization is

organizational socialization

Those who emphasize achievement, results and action create a(n) _________ __________ culture in their organizations.

outcome-oriented

Situational favorableness includes which of the following conditions?

position power

Leaders impact organization culture through

role modeling

The two broad categories of leader behaviors are

task-oriented and people-oriented structures.

overconfidence bias

the bias in which people's subjective confidence in their decision making is greater than their objective accuracy

in democratic decision making

the leader provides minimum guidance and involvement in the decision

Unity of command refers to

the situation in which each employee reports to a single manager