OBHR Exam 2

Behavioral strains include:

Alcohol and drug use, teeth grinding, overeating, and compulsive behaviors

Which of the following are reasons some employees may lack motivation?

Assignment of an ambiguous goal or lack of confidence

What is an example of cognitive coping?

Before meeting with an important customer, Alicia visualizes herself getting the order

People consider _____ job demands less stressful

Benign

In terms of equity theory, which of the following are considered inputs?

Effort, Performance, Skills and abilities, Education, Experience, Training, or Seniority

The moral principle that holds that the individual's self-interests should be the motivation and goal of his or her actions is referred to as:

Egoism

What are consequentialist moral principles, which judge the morality of an action according to its goals, aims, or outcomes?

Egoism & Utilitarianism

Bettina has had a miserable day at work. However, she tells herself that, as bad as her job is, she's lucky that she has a job when the economy is weak and unemployment is high. Bettina is displaying ________ -focused coping behavior

Emotion

Which of the following moral principles judge the morality of an action solely on its intrinsic desirability:

Ethics of rights and virtue ethics

Owen believes that if he studies hard for the next organizational behavior test, he will perform well. This is an example of what kind of belief?

Expectancy

When other people recognize the success of others and reward them for their success, it typically fosters ______ motivation

Extrinsic

What is the term for employer practices that are intended to help employees with personal problems including, alcohol and drug dependencies, financial problems, or marital difficulties?

Health and wellness programs

When employees have higher levels of trust in authorities, they have:

Higher levels of task performance

Ethics can be defined as

How well one's actions fit in with generally accepted moral standards

Psychological strains from stress include:

Illness, high blood pressure, coronary artery disease, headaches, back pain, and stomachaches

The perceived fairness of the communications provided to employees from authorities is called ______ justice

Informational

A person who "tells it how it is" demonstrates the dimension of trustworthiness known as

Integrity

Concentration of effect

The extent to which consequences of the act are focused

Interpersonal justice is fostered when those in authority adhere to the rules of:

Respect and propriety

Employees who experience what motivator tend to produce the best professional results?

Self-efficacy

Magnitude of consequences

The anticipated level of impact of the outcome

Research has shown that people who experience ______ levels of challenge stressors tend to have _______ levels of job performance.

higher; higher

In terms of equity theory, what is the term for the process in which people think about things in new ways--but do not change their behaviors--in order to regain intellectual balance?

Cognitive distortion

Raul compares himself with other employees in his company who are doing different jobs. What type of comparison is Raul comparing?

Company Equity

The scientific study of how people tend to act when presented with a moral problem or dilemma is known as ______ ethics

Descriptive

In order to determine whether distributive justice exists, employees consider the following:

Pay, rewards, evaluations, promotions, and work assignments

Direction, Intensity, and _______ are the components of motivation that contribute to an employees work.

Persistence

When stressors enter our lives, our bodies quickly judge situations and decide whether or not they are stressful. What is the name of this process?

Primary Appraisal

Iris gets stressed out when she shops at a crowded supermarket, so she changes her schedule to shop early in the morning when the store isn't as busy. Iris is using _______ -focused coping to deal with the stressor.

Problem

The perceived fairness of the processes used in reaching decisions is known as _______ justice

Procedural

Dester's company announced that it would cutting 30% of its workforce by the end of the quarter. Since then, Dester has been depressed and anxious. Dester is suffering _______ strains as a result of his employment situation.

Psychological

Temporal immediacy

The interval between when the act occurs and its consequences

Probability of effect

The likelihood that the act will occur or cause harm

Beth had promised to take her father to lunch for his 75th birthday, but her boss scheduled an emergency staff meeting and she had to cancel her lunch. What kind of stressor is Betty experiencing?

Work-family conflict