OMGT All quizzes
which of the following is a disadvantage to multiple or dual sourcing?
the variation in quality and service levels
Priority relates to what products need to be produced and when.
true
Seasonality is always of a fixed and known frequency
true
The Delphi method is used to survey and solicit unbiased information from a group of experts through a structured iterative process.
true
The forecast accuracy for the short-term tends to be better as it will contain less uncertainty.
true
a pareto diagram is primarily used for
arranging defect number and types to help prioritize improvements
which of the following refers to a production environment where a product can be made from common components after receipt of a customer's order
assemble to order
In a supply chain, the most commonly forecasted variable is supply in the market.
false
_______ Capacity relates to what products need to be purchased.
false
While the Delphi method primarily relies on ________, the market research method depends on ______ to form accurate forecasting models.
Opinions of a group of experts, information from target audiences
A project critical path is the shortest path through a network diagram. A critical path is identified by the set of activities that share a common maximum slack.
false
As forecasting tends to be an essential element to a business's success, companies should invest their time and resources in creating multiple demand forecasts, while using one forecasting approach.
false
In forecasting, a cycle is defined as the periodic and repetitive oscillating movement in demand spanning over a duration of more than 1 year.
false
Kauro Ishikawa is widely credited with developing the quality loss function, a mathematical perspective on the cost of deviation from specified product standards
false
The Gantt chart gives the project manager a clear picture of the activities that are critical to project completion by way of the predecessor relationships.
false
The eight steps in the product development process are also referred to as integrated product development.
false
The first step of an effective forecasting model is to select the items needed to be forecasted.
false
The most obvious approach to forecasting is related to predicting market conditions and their effect on potential demand.
false
The phases that describe a typical project are concept, initiation, planning, performance, and lessons learned.
false
The product development process begins with product concept generation and down select.
false
When shortening a project duration, crashing the activity(ies) with the greatest slack will result in the lowest cost increase overall for the project.
false
When the global, COVID-19 pandemic hit, it is reasonable to assume that companies used quantitative forecasting models given the completely unique market conditions.
false
_______ Two advantages of value stream mapping are that it can be done quickly and that it requires only one person.
false
one advantages of pursing single sourcing is to mitigate the risks of supply disruptions
false
regarding the cost of quality, PAF stands for Perfection, Assessment, and Failure
false
sourcing only includes the set of business processes that are directly required to manufacturing products or providing services
false
the quality guru, Joseph Juran, is best known for his contribution to quality of the 14 Points for Management
false
while logistics is a part of the supply chain strategy, it does not seek enhancing value creation to customers
false
The ___________ phase of the project life cycle includes points of control, status reports to the customer, and remedies for any negative variances.
performance
which of the following is NOT one of Garvin's approaches to defining quality?
process based
which of the following is considered an advantage to single sourcing?
quantity discount by buying in bulk
Which of the following is not one of the four steps of process mapping:
simulation the steps include: process identification, analysis, interviewing and mapping
the five TQM components include all the following, EXCEPT
supplier development
the maximum level of output of a system in a certain time period under ideal conditions is the.......
theoretical capacity
A project activity is a task or set of tasks that consumes time and resources and incurs cost.
true
According to the Project Management Institute, a project is a temporary endeavor undertaken to create a unique product, service, or result.
true
The product life cycle is the length of time from a product's introduction to the market until its removal from the market.
true
The project scope is the end result of a project. It defines the objectives, deliverables, specifications, limitations, and exclusions
true
The service blueprint is a type of flowchart that visually maps the steps in a service process, to assist in the design of a new service process or to aid the improvement of an existing service process.
true
Value analysis is a systematic review of all aspects of product or service design with the aim of increasing the firm's profit by providing better product value to the customer.
true
_______ The Japanese word muda is a term that is used to describe human activity that utilizes resources and creates no value.
true
business process is a structural set of activities designed to produce a specific output
true
strategic supply chain management seeks using supply chains as a means to gain competitive advantage in the marketplace
true
supply chain and logistics strategy is one of the functional strategies developed by a firm outlining the plan of action to get goods and services to customers, as effectively and efficiently as possible
true
the TQM component of customer-driven quality defines two main types of customers, those internal to the organization and those external to the organization.
true
total quality management is a management philosophy characterized by customer-driven quality that permeates the entire organization
true
Integrated Product Development includes all the following EXCEPT
Product launch/delivery.
the ______________ approach to quality defines quality as providing performance at an acceptable price oterm-25r conformance at an acceptable cost
value-based
a car wash services 200 customers in a 4-hour span on a lovely Saturday afternoon. The car wash employs 5 washers at $6 per hour. An appropriate measure of productivity is:
1.7 cars/$
The table below records the number of swimming goggles sold by ABC Company between 2017 and 2022. Year Demand (in units) 2018 1020 2019 984 2020 1065 2021 1328 2022 1164 Calculate a demand forecast for 2023 using the three-year moving average methodology.
1186
A company seeks forecasting its demand using the weighted moving average technique. The company uses 3 prior yearly sales of 220 units in 2019, 350 units in 2020, and 300 units in 2021. The company wants to weigh year 2019 at 25%, 2020 at 35%, and 2021 at 40%. Which of the following is the weighted moving average forecast for the year 2022?
298
Jimbo Elrod has obtained fixed and variable cost information for four potential locations for his professional wrestling school and summarized it in tabular form below. All values are in dollars. What is the break-even point (BEP) for location D if Jimbo decides to charge $21 per student? Site Fixed Cost Variable Cost A 10,0000 24 B 12,000 20 C 14,000 18 D 16,000 17
4,000 students
a company is considering producing a product for a new market. The fixed costs required for manufacturing and delivering the product is $50,000. Labor and material costs are estimated to be approximately $25.00 per product. If the product is sold for $35.00 each, the firm's break-even volume would be
5,000 units
Assume a fixed cost for a process of $120,000. The variable cost to produce each unit of product is $35 and the selling price for the finished product is $50. Which of the following is the number of units that has to be produced and sold to break-even?
8,000
if the maximum output level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 350 units., which of the following is the capacity utilization rate?
87.5%
The table below records the number of swimming goggles sold by ABC Company between 2017 and 2022. Year Demand (in units) 2018 1020 2019 984 2020 1065 2021 1328 2022 1164 Calculate a demand forecast for 2023 using the three-year weighted moving average. The weights for the period between 2018 and 2022 are 0.1, 0.15, 0.2, 0.25, and 0.3, respectively.
895
The sales force composite model is a(n) _______ demand forecasting approach that relies on the insights of _________ in order to capture sales trends in their respective regions.
Bottom-up, sales agents
DMAIC stands for:
Define, Measure, Analyze, Improve, Control.
For DMAIC and DMADV, the first letter "D" stands for Define, which stands for "define the problem to be solved" in both acronyms.
FALSE
Quality Function Deployment is a structured quantitative optimization technique for translating customer needs and desires into specific technical characteristics of a product or service design.
FALSE (SEMI- quantitative)
The _________________ depicts scheduled activities of the project as horizontal bars in left-to-right cascading fashion with earlier activities listed first followed by later activities.
Gnatt definition
The four stages of the Product Life Cycle are:
Introduction, Growth, Maturity, and Decline.
Jimbo Elrod has obtained fixed and variable cost information for four potential locations for his professional wrestling school and summarized it in tabular form below. All values are in dollars. Jimbo plans to charge the same amount for tuition regardless of where he decides to establish his school. If he believes that 700 students will matriculate each year, which location will result in the lowest total cost? Site Fixed Cost Variable Cost A 10,0000 24 B 12,000 20 C 14,000 18 D 16,000 17
Location B
The three inputs to an MRP are:
MPS, Inventory Master File, Product structure file
which of the following modes of transportation is said to be slowest?
Maritime
Of major significance during the _______________ step in the product development process, the design drawings are translated into manufacturing process steps and activities.
Planning for product manufacture.
_____________ is a structured semi-quantitative approach to translating customer needs and desires into specific technical characteristics of a product or service design.
QFD
which mode of transportation often requires multiple transfers throughout shipment processing, yielding more transit time?
Rail
the most common mode of transportation of logistics is _________
Road
which of the following modes of transportation tends to have the lowest cost?
Road
. A planned order release is
The planned order receipt adjusted for lead time.
________________ is the most widely recognized of the quality experts and is the most recognized individual when it comes to the philosophy of TQM
W. Edwards Deming
A Kanban is a
a form of inventory control
S&OP (sales and operations planning)
aligns forecasted demand, supply, and financial planning
which of the following are common reasons that are attributed to the emergence of reshoring and/or nearshoring in manufacturing industries recently?
all of the above (includes: cut transportation and inventory costs, shorten led time, mitigate supply chain disruption risks)
in which of the following ways could logistics contribute to value creation along a supply chain?
all of the above (includes: prioritize sustainable solutions in packaging warehouse management and shipping, increase inventory accuracy, improve the quality of service with more last-mile delivery solutions)
Which of the following is an example of how demand forecasting affects supply chain planning?
all of the above - Helps a business allocate its resources - Provides an insight into the need for logistics and transportation - Helps a business make effective procurement and production plans
which of the following is not a criterion for choosing a facility location?
all of the above are criteria for choosing a facility location (includes: proximity to markets, resource availability, business environment)
Determining the root cause of a problem takes place during the ___________ stage of DMAIC.
analyze
when an organization compares products, services, and processes against those of organizations known to be leaders in one or more aspect of their operations, they are engaging in.........
benchmarking
Another form for a product structure tree is a
bill of material
business process management consist of the following steps except....
bottleneck identification (includes: design, optimize, execute, monitor)
which of the following is not one of the named SERVQUAL dimensions?
consistency
continuous flow is more efficient but less flexible than job shop because......
continuous flow produces products in extreme high volume
the main purpose or reason for developing the ISO 9000 series was to
create a benchmark for quality systems
productivity is expressed as.........
output divided by input
The ___________ phase of the project life cycle clearly lays out the major goals, objectives, and specifications for the project.
definition
The Bill of Materials (BOM) for a product is typically developed during the __________step in the product development process.
design product design
A multi-criteria decision-making approach to product selection that involves weighted scoring of the criteria for various product concepts is referred to in some circles as
down-selecting
regarding Garvin's eight dimensions of product quality, which of the following is concerned with the wear and tear from usage that eventually ends a product's useful life?
durability
the TQM component of __________________ seeks to flatten the organizational structure to move decision-making to the lowest possible level.
empowered interdisciplinary teams
which of the following are reasons that companies might consider outsourcing?
improve efficiency
which of the following is NOT a benefit of using business process management
increased value added time (benefits: reduced waste, improved process consistency, increased productivity)
Which of the following is not considered a "lean tool":
inventory turn
An aggregate production plan
is a high level plan that states what needs to be accomplished in the production process
A master production schedule
is a plan for production of individual end items or finished goods
The Japanese word for improvement that refers to a philosophy of continuous improvement is:
kaizen
When a company abandons its old way of thinking and moves toward the lean way of thinking, we say that company is making a:
lean transformation
___________ products involve no customization but ____________ products are completely customized driven by actual customer orders.
make to stock, make to order
the ___________ approach to quality defines quality by conformance to the product design through a set of specifications.
manufacturing-based
