org comm exam 2 q 1-10

Approaching organizational culture with the idea that there may be multiple manifestations of culture that are difficult to interpret represents which perspective of culture? a. fragmentation b. interactional c. episodic d. unitary

a. fragmentation

Weick proposes a ______ process in which rules and cycles are saved for future organizational use. a. transformation b. exchange c. control d. enactment e. retention

e. retention

Three people were fired at ABC Corporation. Eugene was fired because he was incompetent. Rita was fired because she was unethical. Kayla was fired because of economic conditions. This illustrates the systems property of a. equifinality b. negative entropy. c. feedback. d. requisite variety.

a. equifinality

The flow of communication most concerned with organizational identity is a. member negotiation flow. b. institutional positioning flow. c. self-structuring flow. d. activity coordination flow.

b. institutional positioning flow

The four key components of Deal and Kennedy's "strong cultures" are a. rites/rituals, heroes, the gangplank, and assumptions. b. values, heroes, rites/rituals, and the cultural network. c. episodes, autonomy, stories, and rites/rituals. d. artifacts, decision-making style, values, and network configuration

b. values, heroes, rites/rituals, and the cultural network.

Michael is a sales representative who spends a great deal of time out on the road and infrequently communicates with the rest of his sales team. He is a. a bridge. b. a liaison. c. an isolate. d. all of the above

c. an isolate

Ford Motor Company's interactions with a wide range of customers is an example of which of the following flows of communication? a. activity coordination b. member negotiation c. institutional positioning d. self-structuring

c. institutional positioning flow

Open systems are characterized by ____, or the ability to sustain themselves and grow. a. participation b. requisite variety c. negative entropy d. cultural diversity

c. negative entropy

According to Weick, the primary goal of organizations is to a. establish network roles. b. gain feedback. c. reduce uncertainty. d. ensure requisite variety

c. reduce uncertainty

The themes identified by Peters and Waterman characterize excellent organizations as a. spending significant time planning and analyzing. b. incorporating complex structures to deal with divisions of labor. c. having a unity of purpose and avoiding the complexities of innovation. d. staying focused on what they do best and avoiding radical diversification.

d. staying focused on what they do best and avoiding radical diversification