Organizational Behavior Ch.9/11 Quiz

Which of the following statements regarding Gersick's punctuated equilibrium model is INCORRECT? A. The model views group development as a linear process B. For most periods of time in groups, change is incremental C. Generally groups are static in their orientation D. While disruption chaos and conflict are seen as inevitable in a group, those events can represent opportunities for innovation

The model vies group development as a linear process

A group is

A collection of individuals who interact with each other such that on person's actions have an impact on the others

What is the second stage in Tuckman's four stage map of group evolution? A. storming B. Norming C. Performing D. Forming

A. Storming

All of the following statements characterize a group at the storming stage EXCEPT A. The group is competent, autonomous, and insightful B. The group members are argumentative C. The group's members are forming cliques D. Group discussions may be heated

A.The group is competent, autonomous, and insightful

Idea Generation Tasks

Dealing with creative tasks such as brainstorming a new direction or creating a new process

The tendency to avoid a critical evaluation of ideas that the group favors is called A. groupthink B. Wildstorming C. Analysis paralysis D. Anchoring

Group think

Which of the following is true for group decision making?

Groups often perform lower than the best individual in the group

Characteristics of cohesive groups include all of the following except A. having a random pattern of communication B. Having a collective identity C. Having a desire to remain as a member of the group D. Working together on the meaningful task

Having a random a pattern of communication

The norming stage in Tuckman's model of group evolution features: A. high energy with group members committed to each other and the overall goal B. competent group members who work interdependently as part of a greater entity C. uncertainty with observant, conflict avoidant group members who are trying to achieve several goals at once

High energy with group members committed to each other and the overall goal

Self managed teams typically have all the following goals EXCEPT A. Improved quality B. cost reduction C. Increased Profitability D. Meeting Deadlines

Increased Profitability

Self managed teams typically have all the following goals EXCEPT A. increased profitability B. Cost reduction C. Meeting deadlines D. improved quality

Increased profitability

Which stage in Tuchman's forming-storming-norming-performing model is characterized by the establishment of ground rules and operating procedures and goals by group participants

Norming

Norms are : A. shared expectations about how things operate within a group or team B. formal approaches to decisions making in the group or team C. Agreements on established ground rules, goals and roles D. Measures of camaraderie in the group or team

Shared expectations about how things operated within a group or team

According to Gersick's punctuated equilibrium model, groups repeatedly cycle through which two stages?

Storming and performing

All of the following statements characterize a group at the storming stage EXCEPT A. The group members are argumentative B. group discussions may be heated C. The group is competent autonomous and insightful D. The group's members are forming cliques

The group is competent, autonomous, and insightful

The decision-making technique designed to help with group decision making by ensuring that all members participate fully is

The nominal group technique

Which of the following statements regarding techniques for making better decisions is INCORRECT

The nominal group technique is a technique used routinely at most meetings

A group where there is a great deal of camaraderie is a group experiencing

cohesion