Organizational Behavior Chapter 2 Practice Questions

Which of the following is NOT one of the intellectual​ abilities? A. Verbal comprehension B. Perceptual speed C. Deductive reasoning D. Stamina E. Spatial visualization

D. Stamina

While​ _________ are the cultural characteristics used to identify​ individuals; _______ are the heritage those individuals may use to identify themselves. A. ​ethnicity; demographics B. ​ethnicity; race C. ​race; ethnicity D. ​race; demographics E. ​demographics; ethnicity

B. Ethnicity; race

Which of the following is a type of discrimination based on disrespectful​ treatment, including behaving in an aggressive​ manner, interrupting the​ person, or ignoring the​ person? A. Intimidation B. Incivility C. Mockery D. Sexual harassment E. Exclusion

B. Incivility

Threats or bullying directed at certain groups of employees is known as which of the​ following? A. Mockery B. Intimidation C. Discrimination D. Incivility E. Exclusion

B. Intimidation

Stereotyping is judging someone based on​ _________. A. facts B. perceptions C. differences D. repeated behavior E. information from others

B. Perceptions

Diversity programs are more likely to lead to positive adaptation for employees if the programs have which of the following​ characteristic? A. The program lasts a minimum of two weeks. B. The programs include and are meant for employees at all levels. C. The program includes only those segments of the organization in which minorities and women are underrepresented. D. The program is racially homogenous. E. The program reinforces stereotypes.

B. The programs include and are meant for employees at all levels.

Some companies do not hire veterans because​ ________. A. veterans prefer to collect unemployment B. they do not showcase their transferable skills to potential employers C. ​veterans' work ethic is generally lower than among the general populace D. ​veterans' team outlook is lower than the general populace E. ​veterans' receptivity to training is lower than most job applicants

B. They do not showcase their transferable skills to potential employers

According to the​ textbook, in which of the following countries are employers prohibited by law from discriminating against their employees based on​ religion? A. United​ Kingdom, Australia, and Saudi Arabia B. United​ States, Australia, and Peru C. ​Australia, United​ Kingdom, and United States D. ​Mexico, Iraq, and Yugoslavia E. ​Mexico, United​ Kingdom, and Australia

C. Australia, United​ Kingdom, and United States

Thanks to growing global integration and changing labor​ markets, today's organizations would do well to better understand and respect the​ _________ of their employees as they hire individuals who may not have been raised geographically close to the firm and whose norms and practices differ from majority groups. A. religious discrimination B. tenure C. cultural identity D. gender identity E. sexual differences

C. Cultural Identity

__________ management is the process and programs by which managers make everyone more aware​ of, and sensitive​ to, the needs and differences of others. A. Discrimination B. Cultural C. Diversity D. International E. Employee

C. Diversity

Which of the following refers to the process and programs by which managers make everyone more aware of and sensitive to the needs and differences of​ others? A. Expatriate adjustment B. General mental ability​ (GMA) C. Diversity management D. Stereotyping E. Deductive reasoning

C. Diversity Management

Many women in finance claim they are assigned to marginal job roles. This is an example of which form of​ discrimination? A. Incivility B. Sexual harassment C. Exclusion D. Intimidation E. Mockery and insults

C. Exclusion

​__________ is a key dimension of intellectual ability that encompasses the ability to identify a logical sequence in a problem and then solve the next time period problem. A. Dynamic flexibility B. Perceptual speed C. Inductive reasoning D. Deductive reasoning E. Number aptitude

C. Inductive Reasoning

Biographical characteristics are personal characteristics that include all EXCEPT​ __________. A. race B. gender C. marital status D. age E. length of tenure

C. Marital Status

Which of the following is NOT one of the nine basic physical​ abilities? A. Dynamic strength B. Stamina C. Number aptitude D. Trunk strength E. Body coordination

C. Number aptitude

Which of the following is NOT one of the nine basic physical​ abilities? A. Stamina B. Dynamic strength C. Perceptual speed D. Trunk strength E. Body coordination

C. Perceptual Speed

Discrimination is one of the primary factors that​ _________. A. increases productivity B. decreases​ risk-taking behavior C. prevents diversity D. decreases turnover E. affects profits

C. Prevents diversity

A review suggested that workers with disabilities​ __________. A. are absent from work less often B. encounter higher performance expectations C. receive higher performance evaluations D. often disclose hidden disabilities E. are more likely to be hired

C. Receive higher performance evaluations

Which of the following statements is correct regarding sexual orientation and gender​ identity? A. Federal law prohibits discrimination against employees based on sexual orientation. B. The majority of companies refuse to put in place policies to govern how their organizations treat transgender employees. C. The federal government has prohibited discrimination against government employees based upon sexual orientation. D. ​Currently, no Fortune 1000 companies provide domestic partner benefits or nondiscrimination clauses for gay employees. E. Because​ it's controversial, few organizations have implemented policies and procedures protecting employees on the basis of sexual orientation.

C. The federal government has prohibited discrimination against government employees based upon sexual orientation.

Which of the following is NOT a characteristic of​ surface-level diversity​ __________. A. gender B. disability C. values D. age E. ethnicity

C. Values

​_________ such as​ age, gender,​ race, and disability are some of the most obvious ways in which employees differ. A. Attitude traits B. Behavioral characteristics C. Personality traits D. Biographical characteristics E. Ability characteristics

D. Biographical characteristics

Which of these is a major concern for employers when addressing employment​ discrimination? A. Sales B. Training C. Turnover D. Fair treatment E. Profit

D. Fair Treatment

The issue with discrimination in the workplace is that individuals allow their behavior to be influenced by stereotypes about​ _________ of people. A. shifts B. units C. departments D. groups E. segments

D. Groups

In terms of race and​ diversity, it has been found that individuals slightly favor members of their own race in all of the following EXCEPT​ __________. A. pay raises B. promotion decisions C. salary decisions D. involuntary separations E. performance evaluations

D. Involuntary separations

Scott is an older individual applying for a job to work in a predominately​ millennial-aged workforce. His assumption that the interviewer thinks he is out of touch with current trends is an example of​ a(n) ___________ threat. A. workplace B. discrimination C. personality D. stereotype E. prejudice

D. Stereotype

​__________ is a link with the culture of family ancestry or youth that lasts a​ lifetime, no matter where the individual may live in the world. A. Seniority B. Diversity C. Tenure D. Sexual harassment E. Cultural identity

E. Cultural Identity

Which of the following represents differences in​ values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another​ better? A. Demographics B. ​Race/ethnicity C. ​Surface-level diversity D. Diversity planning E. ​Deep-level diversity

E. Deep-level diversity

Diversity is an important concept in OB because individual differences shape all of the following EXCEPT​ __________. A. communication styles B. reactions to leaders C. negotiation styles D. preferences for rewards E. educational level

E. Educational level

Organizational tenure​ (i.e., how long an employee has been in his or her​ organization), appears to be a good predictor of​ ________. A. productivity B. employee motivation C. workforce diversity D. corporate identity E. employee performance

E. Employee Performance

An overall factor of​ intelligence, as suggested by the positive correlations among specific intellectual ability​ dimensions, is known as​ __________. A. dynamic flexibility B. stamina C. tenure D. extent flexibility E. general mental ability

E. General mental ability

Federal law prohibits discrimination against​ ________ employees based on sexual orientation. A. local B. international C. state D. all E. government

E. Government

The argument in favor of affirmative action is that​ _______. A. it no longer creates diversity B. minorities are not helped C. it lowers the standards for everyone D. it does not focus on merit E. it ensures equality

E. It ensures equality

Biographical characteristics are important because​ ________. A. they provide an opportunity to examine personality B. they impact work performance C. they tend to vary very little within groups sharing similar biographical characteristics D. they create discrimination E. they help identify ways in which employees differ

E. They help identify ways in which employees differ

Research suggests that those with higher cognitive ability and who are high performers in the workplace might be​ _______ by their peers. A. validated B. praised C. motivated D. welcomed E. victimized

E. Victimized

Effective diversity programs typically contain three distinct​ components: teaching the legal framework for EEO and fair​ treatment; teaching management about valuing of diversity in their​ employees; and​ __________. A. fostering the development of employees to bring out the skills and abilities of all workers B. establishing quotas to address underutilization of minorities C. downplaying employee development practices D. the financial analysis of the firm E. deterring​ employees' internal motivational goals

A. Fostering the development of employees to bring out the skills and abilities of all workers

Which of the following​ ethnic/racial group is expected to increase from 13 percent of the workforce in 2014 to over 25 percent in​ 2044? A. Hispanics B. Asians C. Russians D. Blacks E. Norwegians

A. Hispanics

​___________ include the capacity to do tasks that demand​ stamina, dexterity,​ strength, and similar characteristics. A. Physical abilities B. Cultural identities C. Intellectual abilities D. Diversity programs E. Disabilities

A. Physical Abilities

​__________ is defined as a biological heritage people use to identify​ themselves, whereas​ __________ is the additional set of cultural characteristics that often overlaps with race. A. ​Race; ethnicity B. ​Diversity; biological difference C. ​Ability, disability D. ​Gender; sexual orientation E. ​Personality; culture

A. Race; ethnicity

Today's organizations strive to do all of the following EXCEPT​ __________. A. require employees to take​ diversity-awareness training B. ensure that people who are​ gay, lesbian, bisexual or transgender feel safe C. allow Muslim women to wear a​ headscarf, a symbol of modesty D. understand and respect the cultural identities of their employees E. implement policies and procedures that cover sexual orientation

A. Require employees to take​ diversity-awareness training

Jennifer and Olivia are both​ Asian-Americans in their early 30s. Which of the following best describes their​ similarities? A. ​Surface-level diversity B. Values C. Personality traits D. ​Deep-level diversity E. Morals and beliefs

A. Surface-level diversity

​__________ has been shown in studies to have a positive relationship to job performance. A. Tenure B. Gender identity C. Religion D. Cultural identity E. Sexual orientation

A. Tenure

When it comes to job​ performance, older workers have​ ____________. A. the same or better job performance as a younger worker B. increased tardiness C. higher absenteeism D. decreased job motivation E. increased psychological issues

A. The same or better job performance as a younger worker

Research suggests that organizations should select employees for foreign assignment who have the following​ characteristic? A. Recipient of a college degree in international studies B. Capability of adjusting quickly C. Ability to speak the language of the foreign country D. Member of the dominant religion of the foreign country E. Background that includes international experience

B. Capability of adjusting quickly

According to​ research, which of the following factors does not affect the adjustment process of​ expatriates? A. Language ability B. Compensation C. Role clarity and autonomy D. Familial support E. Relational skills

B. Compensation

Which of the following represents a key biographical characteristic of the​ workplace? A. Sex roles between women and men no longer affect our perceptions. B. U.S. federal law does not prohibit employers from discriminating against employees based on their religion. C. African Americans and Hispanics perceive discrimination to be less prevalent in the workplace than whites do. D. The older you​ get, the more likely you are to quit your job. E. With the passage of the Americans with Disabilities Act​ (ADA) in​ 1990, the representation of individuals with disabilities in the U.S. workforce rapidly increased.

E. With the passage of the Americans with Disabilities Act​ (ADA) in​ 1990, the representation of individuals with disabilities in the U.S. workforce rapidly increased.

​Deep-level diversity includes all of the following EXCEPT​ _________. A. age B. cultural identity C. personality D. values E. sexual orientation

A. Age

Making judgments about individuals based on stereotypes regarding their demographic group is called​ __________. A. discrimination B. diversity C. exclusion D. incivility E. harassment

A. Discrimination

Factors that lead to expatriate adjustment do NOT include​ __________. A. family support B. organizational support C. advanced education D. relational skills E. language ability

C. Advanced Education

Studies have shown that individuals with​ _______ perform excellently in​ precision-oriented tasks such as debugging software. A. high intellect B. low creativity C. autism D. low intellect E. high creativity

C. Autism

Stereotype threat describes the way in which we agree with​ ___________. A. the general opinions of others B. positive perceptions of others C. views unlike our own D. negative views of a group E. differences

D. Negative views of a group

Demographic characteristics include​ __________. A. personality B. values C. organizational preferences D. habits E. age

E. Age

According to the​ author, high employee performance is achieved to the extent that a job​ ________. A. provides opportunities for advancement B. provides challenging assignments C. provides training D. encourages socializing among employees E. matches the abilities of employees

E. Matches the abilities of employees

Demographics reflect which of the​ following? A. Attitudes and beliefs B. ​Top-level diversity C. ​Deep-level diversity D. Personality and values E. ​Surface-level diversity

E. Surface-level diversity

Deep-level diversity focuses on differences in​ __________. A. sex B. religion C. age D. race E. values

E. Values