Organizational Behavior Final
Self-efficacy can be increased by ?
All of the above
your ? determines the lowest value acceptable to you for a negotiated agreement
BATNA
Organizational commitment is defined as
Employees identify with the organization and its goals
Which of the following statements represents a person's job attitude
I enjoy my job as it challenges me and helps hone networking
? employees believe the organization values their contribution and cares about well being
Perceived organizational support
This theory states that behavior is a function of its consequences
Reinforcement theory
Inductive reasoning is ability to identify logical sequences in a problem then solve the problem
TRUE
Inductive reasoning is the ability to identify a logical sequence to solve the problem
TRUE
OB applies knowledge of individuals groups and structure on behavior to make organizations work
TRUE
People are usually not aware of the factors that influence their view of reality
TRUE
People's behavior is based on their perception of what reality is, not on reality itself
TRUE
Team cohesion is team emotionally attachment and motivation because of the attachment
TRUE
The affective component of attitude is the emotional or feeling segment of an attitude
TRUE
Unlike power, leadership requires some degree of goal compatibility
TRUE
Which of the following statements represents the cognitive component of attitude
This job isn't giving me an opportunity to explore my skills
Enhancing workforce diversity by targeting recruiting messages to specific demographic groups
True
What is motivation
a persons intensity towards a goal
Which dimension of the Big Five model refers to an individual's propensity to defer to others
agreeableness
Which process influences what is learned from models by an individual
all of the above
Which of the following is an example of externally caused behavior
an employee is late to work because of a punctured tire
Which of the following is an example of internally caused behavior
an employee was fired because he violated a company policy
What refers to evaluative statements or judgement concerning objects, people, or events
attitude
Leon Festinger argued that ? follows ?
attitudes; behavior
Which level of education has the highest percentage of people working from home
bachelor's degree
What is not part of employee investment for job engagement
behavioral
What is a pay plan rewarding employees for recent performance rather than historical performance
bonus
What power is based on the fear of the negative results from falling to comply
coercive
An incompatibility between two or more attitudes or behavior and attitudes results in
cognitive dissonance
Which dimension of the Big Five Model is a measure of reliability
conscientiousness
Which of the following is not an example of moral emotions
contempt for those who behave ethically
Is a dimension of intellectual ability involving logic to assess the implications of arguments
deductive reasoning
What is a dimension of intelletual ability using logic to assess implications of an arguement
deductive reasoning
Reactive and protective behaviors designed to avoid action, blame, or change are termed
defensive behaviors
Which of the following functions do managers undertake as part of planning functions
defining an organizations goals
Power is a function of
dependence
Which of the following activities is included in the definition of ground rule step
determining time constraints applicable to negotiation
which is not a benefit of piece rate pay
discourage lower performers
The two general approaches to negotiation are ? bargaining and ? bargaining
distributive and integrative
Which of the following describes members of a work unit share a common demographic attribute
diversity
Which of the following is not a key element of motivation
diversity
Conflict between two people is called ? conflicts
dyadic
Refers to a person's ability to detect and to manage emotional cues and information
emotional intelligence
What refers to basing managerial decisions on the best available scientific proof
evidence-based management
What power is influence wielded as a result of proficiency, special skill, or knowledge
expert
There is a strong correlation between intelligence and job satisfaction
false
The interactionist view, ? conflicts support goals of the group and improve performance
functional
Which of the following statements is true regarding a work team
generate positive synergy through coordinated effort
Which is most likely to be related to reduced absences and lower resignation rates
high job involvement
Which is not a benefit of high job engagement
higher human resources complaints
Ability to understand, communicate, motivate, and support other people, individually and in groups
human skills
What refers to the tendency of people to associate 2 events when there really is no connection
illusory correlation
What justice is the degree to which employees are treated with dignity and respect
interpersonal
Discrimination that refers to overt threats or bullying directed at members of a specific group
intimidation
What refers to a gut feeling not necessarily supported by research
intuition
Which of the following is true regarding systematic study
involves analyzing relationships based on scientific data
Which of the following statements is true regarding legitimate power
is broader that the power to coerce and reward
Which is the major problem with the Myers- Briggs type indicator as a measure of personality
it forces a person to be categorized as one type or the other
What does JMC stand for
job characteristic model
Which of the following is not one of the core job dimensions
job design
What refers to positive feelings of one's job resulting from evaluation of its characteristics
job satisfaction
An arrangement that allows 2 or more individuals to split a traditional 40 hour a week position
job sharing
John assembles parts in a specific order for the automotive industry. His position offers
low autonomy
What does MBO stand for
management by objectives
What gets things done through other people. They make decisions and allocate resources.
managers
What is a pay plan based upon performance appraisal ratings
merit based
A person made fun of as he is an Arab-American is being subjected to ? a discrimination
mockery
What does MPS stand for
motivating potential score
What is the desire for close interpersonal relationships
need for affiliation
Which of the following statements is not true regarding multiteam systems
perform better when lines of communication are restriced
The ? dimension of motivation measures how long a person can maintain effort
persistence
What is the sum total of ways in which an individual reacts to and interacts with others
personality
Which of the following factors contributes to political behavior in the organization
presence of limited resources in the organization
Conflicts related to how the work gets done are called ? conflicts
process
Conflict is dysfunctional when it
reduces group cohesiveness
What conflicts are almost always dysfunctional
relationship
According to the Big Five Model, a highly conscientious person is most likely to be
responsible organized and dependable
A variable pay program has long been used to compensate ?
sales people and sales executives
With reference to decision making which of the following does satisficing involve
seeking solutions that are satisfactory and sufficient
Theory that extrinsic rewards can improve intrinsic motivation under specific circumstances
self-determination theory
Which o the following is the most common means of measuring personality
self-report surveys
Which of the following statements best defines work group
share information, instead of work requiring joint effort
Which of the following is an example of an ethical dilemma
should i play politics to advance my career
When engaged in ? people coast on group effort due to their contribution cant be identified
social loafing
Discipline blends psychology and sociology concepts to focus on people's influences on one another
social psychology
Legitimate power is directly based on
structural position of the manager in the organiztion
To predict human behavior supplement intuitive opinion with information derived from
systematic study
Conflict that related to the content and goals of work is called ? conflict
task
What is the degree to which a job requires completion of a whole identifiable piece of work
task identity
The belief that effective teams have in their ability to succeed is called
team efficacy
A work team is characterized by
the availability complementary skills among members
If feel that conflict should be eliminated, you are supporting which views of conflict
the traditional view
Which of the following statements is true about people with positive core self-evaluation
they are committed to their goals and set ambitious goals
Which of the following allows collaboration between team members who are physically dispersed
virtual teams
Job design is defined as the
way elements in the job are organized
What is telecommuting
working at home at least two days a week