Personal Finance Chapter 8 Quiz True False Multiple Choice

A legally binding decision by a third party is an ________.

A. arbitration

The highest prices for a used car usually at a _________.

A. new-car dealer

A(n) ________ warranty covers most repairs of a product.

C. full

____________ are publicly supported community law offices that provide legal assistance to consumers who can not afford their own attorney.

C. legal aid societies

When leasing a motor vehicle, the capitalized cost refers to the ______.

D. price of the vehicle

Most consumer complaints are resolved with the use of a government agency or by taking legal action.

False; contacting the company

The first element in a purchasing decision is gathering information.

False; identifying the problem

An express warranty is usually in a written form.

True

Consumer information from business organizations includes advertising, product labels, and packaging.

True

National name brand products usually cost more than the store brand or generics.

True